WAX: marketing on WhatsApp Shopify App by Wax IO

Boost your WhatsApp sales by implementing marketing campaigns and automated processes, and by recovering abandoned shopping carts. Conversational marketing on Whatsapp, the most read channel

4.9 63 reviewsPaid from $499/month

Install in your Shopify store We pass your name, email and store domain to the Wax IO team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of WAX: marketing on WhatsApp

Pros
  • Powerful Automation Features: The app simplifies complex tasks with one-click automations, saving significant time compared to other platforms.
  • Advanced Sales Metrics: Unique and valuable sales tracking capabilities, especially for eCommerce and WhatsApp funnel building.
  • Strong Integration Support: Seamless connectivity with tools like Klaviyo, enhancing workflow efficiency.
  • Responsive Development Team: Quick and proactive in addressing user requests and implementing new features.

Screenshots

WAX: marketing on WhatsApp Shopify app screenshot 1
WAX: marketing on WhatsApp Shopify app screenshot 2
WAX: marketing on WhatsApp Shopify app screenshot 3
WAX: marketing on WhatsApp Shopify app screenshot 4
WAX: marketing on WhatsApp Shopify app screenshot 5

About the app

Conversational marketing on Whatsapp, the most read channel

  • Easy Campaign Management: Easily make exciting marketing campaigns and monitor feedback and statistics.
  • Automated cart recovery: Get more abandoned carts back using automated chat processes.
  • WhatsApp messaging inbox: Manage team chats on your desktop with our WhatsApp message inbox.
  • Automated customer journeys: Build automatic customer paths with our chat flow creator.

Install in your Shopify store We pass your name, email and store domain to the Wax IO team so they can help install and configure the app on your store.

Keywords

WhatsApp marketing Shopify appsautomated WhatsApp flows Shopify appsconversational marketing Shopify appsWhatsApp campaigns Shopify appscustomer journey automation Shopify appsWhatsApp support tools Shopify appsmarketing automation Shopify appssales boost WhatsApp Shopify appscustomer engagement WhatsApp Shopify appsperformance tracking Shopify apps

Key features

  • Recover abandoned carts automatically with personalized chat-based workflows.
  • Send back-in-stock alerts to customers via WhatsApp for instant engagement.
  • Create GDPR-compliant marketing campaigns with high open and response rates.

Pricing

WAX: marketing on WhatsApp pricing plans

Growth
$499 /month
  • Full access to WAX tool
  • VIP Support
  • Triggered scenarios with Shopify
  • Campaign tool
  • IA Users sentiment analysis

Not sure which plan to pick? Discuss Growth plans with us, learn about custom pricing, or get a demo.

Here’s an overview of WAX: marketing on WhatsApp costs for each of the plan(s)

The app has 1 pricing plan: 0 free and 1 paid. The paid plan offered by WAX: marketing on WhatsApp is Growth.

The details of the plans are outlined below.

  • Growth: the Growth plan costs $499 and has no free trial period. The plan offers a host of features, including Full access to WAX tool, VIP Support, Triggered scenarios with Shopify, Campaign tool, IA Users sentiment analysis, Inbox and advanced dashobarding.

WAX: marketing on WhatsApp price summary

Pricing summary$499/month
Total pricing plan(s)1
Number of free plan(s)0
Number of paid plan(s)1
Cost of paid plan(s)$499
Free trial availableNo

For further information regarding WAX: marketing on WhatsApp pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Wax IO team so they can help install and configure the app on your store.

Comparison

Top WAX: marketing on WhatsApp alternatives — detailed comparison

The table below highlights the crucial differences between WAX: marketing on WhatsApp and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
ToremInstall
Galantis: WhatsApp MarketingInstall
Add app
General information
Ratings4.8 ★ (63 reviews)N/A5.0 ★ (8 reviews)
Developed byWax IOToremDigiFist
Launch date28 July 202330 April 202528 April 2026
Pricing$499/month$249.99/month, $349.99/monthFree, $39/month
ObjectiveConversational marketing on Whatsapp, the most read channelRecuperación de Carritos Abandonados y Campañas InteligentesFree WhatsApp Chat, Cart Recovery, Campaigns and Back-in-Stock
CategoriesAbandoned cart, Marketing - OtherMarketing - Other, Abandoned cartMarketing - Other, Abandoned cart
Key features & highlights
PurposeBoost your WhatsApp sales by implementing marketing campaigns and automated processes, and by recovering abandoned shopping carts.Impulsa tus ventas con chatbots, campañas de WhatsApp y recuperación de carritos abandonadosWhatsApp Chat, Abandoned Carts, Restock & Back-in-Stock, Marketing Campaigns & Automation Flows
Features list
  • Recover abandoned carts automatically with personalized chat-based workflows.
  • Send back-in-stock alerts to customers via WhatsApp for instant engagement.
  • Create GDPR-compliant marketing campaigns with high open and response rates.
  • Recovers abandoned carts with automated WhatsApp reminders.
  • Segments customers based on shopping behavior for targeted campaigns.
  • Automates customer interactions using AI-powered chatbots.
—
Highlights—
  • (0 Reviews)
—
User reviews and ratings
Recommended98.4%0.0%100.0%
Pros
  • The app simplifies complex tasks with one-click automations, saving significant time compared to other platforms.
  • Unique and valuable sales tracking capabilities, especially for eCommerce and WhatsApp funnel building.
  • Seamless connectivity with tools like Klaviyo, enhancing workflow efficiency.
  • Quick and proactive in addressing user requests and implementing new features.
  • Prompt and helpful assistance, including direct engagement from the app's owner for issue resolution.
——
Cons———
Pricing and plans
Total pricing plans122
Free planNot availableNot availableAvailable
Free trialNoNoYes, for 7 day(s)
Technical information
Rating4.8 ★N/A5.0 ★
Total reviews63N/A8
Launch date28 July 202330 April 202528 April 2026

More details about WAX: marketing on WhatsApp

Product description

WAX is a French-based WhatsApp marketing platform which aids brands in running GDPR-compliant campaigns. It allows brands to engage customers effectively, track conversions for various commercial events, and initiate automated conversations for purposes like recovering abandoned carts or sending purchase reminders.

AI summary

This Shopify app specializes in WhatsApp funnel building for ecommerce, offering robust automation features that streamline processes typically requiring significant time and effort on other platforms. A standout capability is its advanced sales metrics, which are uncommon among similar tools. The app integrates seamlessly with Klaviyo, enhancing its utility for marketing workflows. Its support team is highly responsive, providing prompt assistance, including direct engagement from the development team for complex issues. While the app excels in automation, integration, and support, the reviews do not highlight any specific limitations, suggesting a strong overall performance in its niche.

Support

For any questions, concerns, or assistance with WAX: marketing on WhatsApp, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the WAX: marketing on WhatsApp are available in various languages on the Shopify app store, including English.

WAX: marketing on WhatsApp support information in a nutshell
Support emailsupport@getwax.io
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that WAX: marketing on WhatsApp seamlessly integrates with are given below.

CrispGorgiasKlaviyoSplioYotpoZendesk
Developer
NameWax IO
ProfileSee all apps by Wax IO
WebsiteView developer profile
Address86 rue Voltaire, Montreuil, 93100

Installation

How to install WAX: marketing on WhatsApp on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Wax IO team.

2

The developer gets in touch

Wax IO contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.9
★★★★★
63 total reviews
562
40
30
20
11

WAX: marketing on WhatsApp has an overall rating of 4.9 stars from a total of 63 reviews on the Shopify app store. Of these, 62 (98.4%) are positive, 0 (0.0%) are neutral, and 1 (1.6%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★La Belle Bouclefrom France · 9 June 2026

Wax a complètement transformé notre relation client chez La Belle Boucle. On l'utilise depuis un moment pour tout ce qui est expérientiel, suivi de colis, demandes d'avis, campagnes VIP, lancements en avant-première etc. et notre communauté adore recevoir nos WhatsApps. Le taux d'engagement est sans commune mesure avec les autres canaux. On vient de commencer à travailler l'aspect business avec des flows orientés rentabilité, et les premiers résultats sont vraiment très encourageants. Une app intuitive, une équipe réactive, et un canal qui crée une vraie proximité avec sa base. On recommande les yeux fermés.

★★★★★Andréfrom Belgium · 24 February 2026

Nous utilisons WAX depuis plusieurs mois et c’est un excellent outil pour générer du trafic qualifié.Nous sommes également très bien accompagnés par Oumayma, notre contact dédiée, qui se montre toujours disponible, réactive et force de proposition. Chaque semaine, elle nous présente de nouveaux leviers pour optimiser nos performances et booster nos conversions.Un accompagnement sérieux et efficace que nous recommandons.

★★★★★La Canopéefrom France · 16 January 2026

Nous utilisons Wax depuis plusieurs mois maintenant et l’outil s’est rapidement imposé comme un véritable pilier de notre stratégie. L’accompagnement de l’équipe a été précieux pour prendre en main la plateforme, comprendre ses fonctionnalités et exploiter tout son potentiel.Wax demande toutefois un réel investissement en temps et une phase de formation, il est essentiel d’avoir au moins une personne dédiée, disponible et réactive, pour piloter les campagnes et analyser les données régulièrement. Aujourd’hui, il nous serait difficile de nous en passer. Nous poursuivons donc l’aventure avec Wax en toute confiance.

★★★★★Maison Lemoinefrom France · 8 January 2026

Un super outil et surtout un accompagnement qui fait la différence. Nous sommes accompagné par Oumayma qui est super réactive, force de proposition et qui nous aide au quotidien à avancer !

★★★★★Pétronefrom France · 20 December 2025

Nous utilisons Wax depuis plusieurs mois, après avoir travaillé avec une autre solution en premier, et nous sommes très satisfaits du changement. La plateforme fonctionne bien, c'est facile à prendre en main. Jasmine est très disponible, très réactive, et de bon conseil pour mettre en oeuvre des campagnes et des automations efficaces.

Install in your Shopify store We pass your name, email and store domain to the Wax IO team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#11
Opt-in pop-ups
Total reviews
63
No change vs 30 days ago
Average rating
4.9 ★
0.00 vs 30 days ago
Top market
FR
89.5% of installs

Category & keyword rankings

Position and market share today

KeywordOpt-in pop-ups#110.0% ▲0.0
Keywordcrisp#130.0% ▲0.0
KeywordTax calcluation#150.0% ▲0.0
CategoryMarketing - Other#170.1% ▼0.0

Reviews trend

Cumulative reviews · last 6 months

62 → 63 reviews · rating steady at 4.9★
Ranks #11 in 1 of 10 App Store groups tracked.Open full charts →

WAX: marketing on WhatsApp FAQs

How do I install the WAX: marketing on WhatsApp Shopify app?
To install WAX: marketing on WhatsApp on your Shopify store, click on the WAX: marketing on WhatsApp installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install WAX: marketing on WhatsApp on your Shopify store, then contact us now.
What are the key features of WAX: marketing on WhatsApp?

The key features offered by WAX: marketing on WhatsApp to Shopify store owners are:

  • Create engaging marketing campaigns easily and send them at the right time
  • Build automated customer journeys thanks to our conversational flow builder
  • Chat seamlessly with customers and link your inbox to support tools
  • Track performance and optimize the results of your campaigns and automations
Does WAX: marketing on WhatsApp integrate with other Shopify apps or tools?

Yes, WAX: marketing on WhatsApp seamlessly integrates with other Shopify apps or tools, such as Easily make exciting marketing campaigns and monitor feedback and statistics., Get more abandoned carts back using automated chat processes., Manage team chats on your desktop with our WhatsApp message inbox..

Is there a free trial available for WAX: marketing on WhatsApp?

No, WAX: marketing on WhatsApp does not offer any free trial.

What are the pricing plans for WAX: marketing on WhatsApp?

The app offers 1 paid plan, which cost $499/month and has no free trial period.

How does billing work for WAX: marketing on WhatsApp?

WAX: marketing on WhatsApp uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, WAX: marketing on WhatsApp allows its subscribers to cancel or upgrade their subscription plan at any time.

Does WAX: marketing on WhatsApp offer customer support?

Yes, WAX: marketing on WhatsApp offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is WAX: marketing on WhatsApp compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

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Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Wax IO team so they can help install and configure the app on your store.

.myshopify.com
4.9★★★★★63 reviews · 98.4% positive

Writing reviews on ShopDigest is coming soon.

  • LB
    La Belle BoucleFrance · 9 Jun 2026
    ★★★★★

    Wax a complètement transformé notre relation client chez La Belle Boucle. On l'utilise depuis un moment pour tout ce qui est expérientiel, suivi de colis, demandes d'avis, campagnes VIP, lancements en avant-première etc. et notre communauté adore recevoir nos WhatsApps. Le taux d'engagement est sans commune mesure avec les autres canaux. On vient de commencer à travailler l'aspect business avec des flows orientés rentabilité, et les premiers résultats sont vraiment très encourageants. Une app intuitive, une équipe réactive, et un canal qui crée une vraie proximité avec sa base. On recommande les yeux fermés.

  • AN
    AndréBelgium · 24 Feb 2026
    ★★★★★

    Nous utilisons WAX depuis plusieurs mois et c’est un excellent outil pour générer du trafic qualifié.Nous sommes également très bien accompagnés par Oumayma, notre contact dédiée, qui se montre toujours disponible, réactive et force de proposition. Chaque semaine, elle nous présente de nouveaux leviers pour optimiser nos performances et booster nos conversions.Un accompagnement sérieux et efficace que nous recommandons.

  • LC
    La CanopéeFrance · 16 Jan 2026
    ★★★★★

    Nous utilisons Wax depuis plusieurs mois maintenant et l’outil s’est rapidement imposé comme un véritable pilier de notre stratégie. L’accompagnement de l’équipe a été précieux pour prendre en main la plateforme, comprendre ses fonctionnalités et exploiter tout son potentiel.Wax demande toutefois un réel investissement en temps et une phase de formation, il est essentiel d’avoir au moins une personne dédiée, disponible et réactive, pour piloter les campagnes et analyser les données régulièrement. Aujourd’hui, il nous serait difficile de nous en passer. Nous poursuivons donc l’aventure avec Wax en toute confiance.

  • ML
    Maison LemoineFrance · 8 Jan 2026
    ★★★★★

    Un super outil et surtout un accompagnement qui fait la différence. Nous sommes accompagné par Oumayma qui est super réactive, force de proposition et qui nous aide au quotidien à avancer !

  • PÉ
    PétroneFrance · 20 Dec 2025
    ★★★★★

    Nous utilisons Wax depuis plusieurs mois, après avoir travaillé avec une autre solution en premier, et nous sommes très satisfaits du changement. La plateforme fonctionne bien, c'est facile à prendre en main. Jasmine est très disponible, très réactive, et de bon conseil pour mettre en oeuvre des campagnes et des automations efficaces.

  • OM
    Oh My CreamFrance · 17 Dec 2025
    ★★★★★

    Cela fait plusieurs semaines que je travaille avec Wax et particulièrement avec Oumayma, notre account manager. Nous sommes très satisfaits de l'accompagnement et des premiers résultats. Oumayma a su répondre à nos attentes et est très attentive et très réactive.

  • SS
    Shapeheart StoreFrance · 12 Dec 2025
    ★★★★★

    Jasmine nous accompagne depuis plusieurs mois, et nous sommes très satisfaits de l’outil comme de son accompagnement. Elle trouve toujours une solution aux défis que nous rencontrons.Wax a un impact réel et positif sur nos ventes en ligne, et nous permet de proposer un accompagnement plus personnalisé à nos clients.

  • FU
    FudoonFrance · 11 Dec 2025
    ★★★★★

    Super accompagnement depuis 2 mois avec Jasmine, de très bons conseil et une grande réactivité. Nous sommes ravis des premiers résultats avec Wax !

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