Zoko: WhatsApp & Instagram CRM by Bourbon Science Inc.

Boost your business with sales, marketing and customer support via WhatsApp! Chatting with multiple agents using one business phone number and more

4.8

(294)

$39.99/month
$64.99/month
$114.99/month
$404.99/month
XY
5

Clothivia, Qatar

11/30/2025

We’ve been using Zoko for some time now, and it’s been working amazingly for us! The platform makes it super easy to manage broadcasts, automate customer replies, and track engagement in real time. It’s also very helpful for creating custom flows that perfectly meet our needs. The team was incredibly supportive during the integration process, providing excellent assistance every step of the way. Highly recommend Zoko to any brand looking to scale their WhatsApp marketing efficiently!

1 of 8

Install in your Shopify Store

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72 customers chose this

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Zoko: WhatsApp & Instagram CRM Charts

Track Zoko: WhatsApp & Instagram CRM's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of Zoko: WhatsApp & Instagram CRM

Pros

Exceptional Customer Support: Highly responsive and helpful support team, frequently praised for their dedication and quick issue resolution.

User-Friendly Interface: Intuitive and easy-to-navigate design, appreciated by both new and experienced users.

Effective Automation Features: Robust tools for automating customer interactions, including abandoned cart recovery and order updates.

Seamless Integration: Smooth compatibility with platforms like Shopify and WhatsApp, enhancing workflow efficiency.

Cons

Limited Mobile App Functionality: Some features are restricted or less optimized on the mobile app compared to desktop.

High Pricing for Startups: Cost structure may be prohibitive for small businesses or startups.


Screenshots


About the App

Chatting with multiple agents using one business phone number and more

  • Order Automation: ChatGPT: Instantly gather orders on WhatsApp
  • Shopify-WhatsApp Integration: WhatsApp Catalog: Connect your Shopify product list to your WhatsApp business account.
  • Revenue Generation: Using Cash on Delivery Confirmation Process and Cash on Delivery to Prepaid Process can assist in increasing your profits.
  • Targeted Marketing: Use Broadcast and Dynamic Segments to deliver your products to the appropriate customers.
  • E-commerce Tools: Includes chatbots, notifications, and cart recovery features.

Keywords

WhatsApp CRM Shopify apps
WhatsApp marketing Shopify apps
cart recovery WhatsApp Shopify apps
Shopify WhatsApp catalog apps
automated WhatsApp notifications Shopify apps
abandoned cart recovery Shopify apps
segmented WhatsApp campaigns Shopify apps
ChatGPT WhatsApp bots Shopify apps
WhatsApp order notifications Shopify apps
WhatsApp chatbots Shopify apps
WhatsApp sales Shopify apps
Shopify WhatsApp support apps
dynamic customer segments Shopify apps
WhatsApp cart recovery Shopify apps
Shopify WhatsApp flows apps

Key Features

  • Sync your Shopify catalog to WhatsApp for seamless order-taking.
  • Automate abandoned cart recovery to boost sales conversions.
  • Send targeted marketing broadcasts using dynamic customer segments.

Pricing

Zoko: WhatsApp & Instagram CRM Pricing Plans

Starter

$39.99/month

  • WhatsApp Catalog

  • Official Blue Tick account

  • WhatsApp Broadcast

  • WhatsApp Review Collection

  • WhatsApp Cart Recovery

Plus

$64.99/month

  • WhatsApp Catalog

  • Official Blue Tick API account

  • WhatsApp Broadcast

  • WhatsApp Review Collection

  • WhatsApp Cart Recovery

Elite

$114.99/month

  • WhatsApp Catalog

  • Official Blue Tick API account

  • Broadcast

  • WhatsApp Review Collection

  • WhatsApp Cart Recovery

Max

$404.99/month

  • WhatsApp Catalog

  • Official Blue Tick API account

  • WhatsApp Broadcast

  • WhatsApp Review Collection

  • WhatsApp Cart Recovery

Not sure which plan to pick? Discuss Starter or Plus plans with us, learn about custom pricing, or get a demo.

Here's an overview of Zoko: WhatsApp & Instagram CRM costs for each of the plan(s):

The app offers 4 paid plan(s). The paid plan(s) offered by Zoko: WhatsApp & Instagram CRM: (Starter, Plus, Elite, Max).

The details of the plan(s) are outlined below:

Starter: The Starter plan costs $39.99 and comes with a 7-day free trial period. The plan offers a host of features, including WhatsApp Catalog, Official Blue Tick account, WhatsApp Broadcast, WhatsApp Review Collection, WhatsApp Cart Recovery, Flows, Facebook, Insta, Google Sheets, ChatGPT, ....many more.

Plus: The Plus plan costs $64.99 and comes with a 7-day free trial period. The plan offers a host of features, including WhatsApp Catalog, Official Blue Tick API account, WhatsApp Broadcast, WhatsApp Review Collection, WhatsApp Cart Recovery, Flows, Facebook, Insta, Google Sheets, ChatGPT, .... and many more.

Elite: The Elite plan costs $114.99 and comes with a 7-day free trial period. The plan offers a host of features, including WhatsApp Catalog, Official Blue Tick API account, Broadcast, WhatsApp Review Collection, WhatsApp Cart Recovery, Flows, Facebook, Insta, Google Sheets, ChatGPT, .... and many more.

Max: The Max plan costs $404.99 and comes with a 7-day free trial period. The plan offers a host of features, including WhatsApp Catalog, Official Blue Tick API account, WhatsApp Broadcast, WhatsApp Review Collection, WhatsApp Cart Recovery, Flows, Facebook, Insta, Google Sheets, ChatGPT, .... and many more.

Zoko: WhatsApp & Instagram CRM Price Summary
Pricing summaryFrom $39.99/month. Free trial available.
Total Pricing Plan(s)4
Number of free plan(s)0
Number of paid plan(s)4
Cost of Paid Plan(s)$39.99, $64.99, $114.99, $404.99
Free trial availableYes, for 7 day(s)

For further information regarding Zoko: WhatsApp & Instagram CRM app pricing plans, see the official website.

Zoko: WhatsApp & Instagram CRM Shopify App Discounts

If you are looking for discounts on Zoko: WhatsApp & Instagram CRM app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Bourbon Science Inc. to secure better deals on the Zoko: WhatsApp & Instagram CRM app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Zoko: WhatsApp & Instagram CRM

We’ve been using Zoko for some time now, and it’s been working amazingly for us! The platform makes it super easy to manage broadcasts, automate customer replies, and track engagement in real time. It’s also very helpful for creating custom flows that perfectly meet our needs. The team was incredibly supportive during the integration process, providing excellent assistance every step of the way. Highly recommend Zoko to any brand looking to scale their WhatsApp marketing efficiently!

Clothivia
Qatar

I’m extremely pleased with Zoko, especially with the outstanding support from Sevin and Arpit. They consistently take the time to address my requests and queries regarding the app, and their dedication to finding solutions is remarkable. No matter the situation, they always manage to deliver the right customizations with patience and expertise. Their commitment has made my experience with Zoko seamless and highly satisfying. I wholeheartedly recommend Zoko to anyone looking for a reliable and customer-focused platform.

THE DUNGEON GEAR
United Arab Emirates

We have just started with Zoko and it's been great so far!The team has been very friendly, clear and supportive during the set-up journey and we really love the interface and how easy it is to figure out!Shout-out to our onboarding manager Muzaina for being an absolute star!!

Evolving Apes
India

Trusted By

Trusted by the best Shopify stores

Clothivia

Qatar

THE DUNGEON GEAR

United Arab Emirates

Evolving Apes

India


Boost your business with sales, marketing and customer support via WhatsApp!

Marketing: Distribute Announcements

As effective as email campaigns, but five times better! You can send from your own number. Uses official WhatsApp API.

Sales: Place Orders

Zoko connects with your website and automatically brings your whole catalog into WhatsApp. Turn customers on WhatsApp.

Support: No limit on agents

Unlimited operators can use the same WhatsApp number. Features like agent handover, team collaboration, and private notes enhance teamwork.


Comparison

Top Zoko: WhatsApp & Instagram CRM Alternatives Detailed Comparison

The table below highlights the crucial differences between Zoko: WhatsApp & Instagram CRM and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Zoko: WhatsApp & Instagram CRMZoko: WhatsApp & Instagram CRMView on Shopify
General Information
Ratings
4.8(285 reviews)
1.7(3 reviews)
Developed byBourbon Science Inc.Charles GmbH
Launch Date12/8/20205/19/2022
Pricing$39.99/month, $64.99/month, $114.99/month, $404.99/monthFree
ObjectiveChatting with multiple agents using one business phone number and moreComprehensive Chat-Based Commerce System
CategoriesMarketing - Other, Selling online - OtherSelling online - Other, Marketing - Other
Key Features & Highlights
PurposeBoost your business with sales, marketing and customer support via WhatsApp!WhatsApp marketing tool that allows businesses to create, maintain, and earn money from a WhatsApp channel.
Features List
  1. Sync your Shopify catalog to WhatsApp for seamless order-taking.
  2. Automate abandoned cart recovery to boost sales conversions.
  3. Send targeted marketing broadcasts using dynamic customer segments.
  1. Automate personalized message flows to save time and enhance customer engagement.
  2. Create, send, and analyze WhatsApp marketing campaigns for better outreach.
  3. Send custom shopping carts directly via WhatsApp to streamline purchases.
Highlights--
User Reviews and Ratings
Recommended %94.5%66.7%
Pros
  1. Highly responsive and helpful support team, frequently praised for their dedication and quick issue resolution.
  2. Intuitive and easy-to-navigate design, appreciated by both new and experienced users.
  3. Robust tools for automating customer interactions, including abandoned cart recovery and order updates.
  4. Smooth compatibility with platforms like Shopify and WhatsApp, enhancing workflow efficiency.
  5. Significant improvements in sales, customer engagement, and ROI reported by multiple users.
  6. Clear guidance and training provided during setup, ensuring quick adoption.
  7. Flexibility to tailor automation workflows to specific business needs.
  8. Consistent and stable operation with minimal technical issues.
  9. Regular updates, feedback implementation, and proactive assistance from the team.
  10. Integration with WhatsApp, Facebook, and Instagram for unified customer communication.
  1. The app is straightforward and intuitive, enhancing user experience.
  2. Seamless connection with WhatsApp facilitates customer engagement and sales.
  3. Effective tools for monitoring WhatsApp campaign results and linking them to Shopify discount codes.
Cons
  1. Some features are restricted or less optimized on the mobile app compared to desktop.
  2. Cost structure may be prohibitive for small businesses or startups.
  3. Minor bugs reported, such as flows acting unpredictably or delayed message syncing.
  4. Lack of multilingual chat options for non-English users.
  5. Some users noted the platform requires time to fully master its advanced features.
-
Pricing and Plans
Total Pricing Plans41
Free PlanNot availableAvailable
Free TrialYes, for 7 day(s)No
Technical Information
Rating
4.8
1.7
Total Reviews2943
Launch Date12/8/20205/19/2022
SD Points1750

More Details About Zoko: WhatsApp & Instagram CRM

Looking to install Zoko: WhatsApp & Instagram CRM app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Zoko: WhatsApp & Instagram CRM Q&A


Customer Reviews

5.0
294 total reviews
5
260
4
17
3
3
2
0
1
14

Zoko: WhatsApp & Instagram CRM has an overall rating of 4.7 stars from a total of 294 reviews on the Shopify app store. Of these, 277 (94.2%) are positive, 3 (1.0%) are neutral, and 14 (4.8%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Clothiviafrom Qatar
November 30, 2025

We’ve been using Zoko for some time now, and it’s been working amazingly for us! The platform makes it super easy to manage broadcasts, automate customer replies, and track engagement in real time. It’s also very helpful for creating custom flows that perfectly meet our needs. The team was incredibly supportive during the integration process, providing excellent assistance every step of the way. Highly recommend Zoko to any brand looking to scale their WhatsApp marketing efficiently!

THE DUNGEON GEARfrom United Arab Emirates
November 29, 2025

I’m extremely pleased with Zoko, especially with the outstanding support from Sevin and Arpit. They consistently take the time to address my requests and queries regarding the app, and their dedication to finding solutions is remarkable. No matter the situation, they always manage to deliver the right customizations with patience and expertise. Their commitment has made my experience with Zoko seamless and highly satisfying. I wholeheartedly recommend Zoko to anyone looking for a reliable and customer-focused platform.

Evolving Apesfrom India
November 28, 2025

We have just started with Zoko and it's been great so far!The team has been very friendly, clear and supportive during the set-up journey and we really love the interface and how easy it is to figure out!Shout-out to our onboarding manager Muzaina for being an absolute star!!

from
November 26, 2025

Amazing experience with the Zoko team! They made our WhatsApp setup quick, smooth, and super easy. Their support was fast, friendly, and genuinely helpful throughout the entire process. Truly appreciate their professionalism and dedication. Highly recommended!

from
November 26, 2025

Switched to Zoko recently and i couldnt be happier. One of the nicest decisions ive made so far. Totally organizes Chats for my team. Helps in marketing too. Quality Product for sure


Video Demo and Screenshots

Product Video

Zoko: WhatsApp & Instagram CRM Demo

Product Screenshots

Zoko: WhatsApp & Instagram CRM screenshot 1
Zoko: WhatsApp & Instagram CRM screenshot 2

Installation Steps

How to install Zoko: WhatsApp & Instagram CRM on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Zoko: WhatsApp & Instagram CRM FAQ's


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