by Dondy
Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service.
Free plan · From $6.99/mo · 7d trial
Retentionly WhatsApp Marketing Shopify App by RapidQuest Solutions
WhatsApp Marketing & Automation for Abandoned Cart Recovery, Order Confirmation, COD Confirmation Boost Sales with WhatsApp Marketing & Abandoned Cart Recovery
4.7 57 reviewsFreePaid from $24/month
Pros and cons
Pros and cons of Retentionly WhatsApp Marketing
Pros
- Simple Customization: The app provides straightforward and effective customization options for users.
- Business Enhancement: Users find the app valuable for improving and supporting their business needs.
- Best in Category: The app is frequently cited as superior to similar alternatives in its category.
- Free Access: Many users appreciate the app being free and express hope for continued free usage.
Screenshots
About the app
Boost Sales with WhatsApp Marketing & Abandoned Cart Recovery
- Send Abandoned Checkout Recovery WhatsApp Messages to Improve Conversions
- Sends Order confirmations and Shipping Confirmation via official WhatsApp API
- Verify Cash on Delivery - COD Orders on WhatsApp & Reduce returns
- Promote New Collections and Drive Sales with WhatsApp Broadcasts
- Add a Customizable WhatsApp Chat Button to Connect with Customers
Keywords
WhatsApp chat button Shopify appscustomizable chat button Shopify appscustomer query chat Shopify appschat button for store Shopify appsWhatsApp store chat Shopify appsmobile chat button Shopify appscustomer details collection Shopify appsstore chat customization Shopify appsquick customer support Shopify appsimprove conversions chat Shopify apps
Key features
- Add a WhatsApp chat button to your store in just a few clicks.
- Customize the chat button’s colors, size, and position easily.
- Set a personalized welcome message for visitors.
Pricing
Retentionly WhatsApp Marketing pricing plans
Free
$0 /month
- Unlimited WhatsApp Chat Button
- Prefilled welcome message
- Customize Size, Colors, Position
- Auto-include current Product URL
- Basic Analytics & reports
Basic
$24 /month
- Abandoned Checkout Recovery
- Customize Message Templates
- Send with your own Brand Name
- WhatsApp Order Confirmation
- WhatsApp Shipping Confirmation
Growth
$49 /month
- All Basic Automations +
- WhatsApp Broadcasts
- Review Request Messages
- Winback Customers
- Advanced Analytics
Scale
$99 /month
- Everything in Growth +
- Custom Automations
- High-volume Messages
- Advanced Analytics
- Assisted Onboarding
Not sure which plan to pick? Discuss Free or Basic plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Retentionly WhatsApp Marketing costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Retentionly WhatsApp Marketing is Free. The paid plans offered by Retentionly WhatsApp Marketing are Basic, Growth, Scale.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Unlimited WhatsApp Chat Button, Prefilled welcome message, Customize Size, Colors, Position, Auto-include current Product URL, Basic Analytics & reports, Unlimited 1-Click WhatsApp Messages.
- Basic: the Basic plan costs $24 and comes with a 7-day free trial period. The plan offers a host of features, including Abandoned Checkout Recovery, Customize Message Templates, Send with your own Brand Name, WhatsApp Order Confirmation, WhatsApp Shipping Confirmation, COD Verification with auto-tag, Send up to 500 messages / month, Live WhatsApp Support.
- Growth: the Growth plan costs $49 and comes with a 7-day free trial period. The plan offers a host of features, including All Basic Automations +, WhatsApp Broadcasts, Review Request Messages, Winback Customers, Advanced Analytics, Assisted Onboarding, Send up to 5,000 messages / month, Priority WhatsApp Support.
- Scale: the Scale plan costs $99 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Growth +, Custom Automations, High-volume Messages, Advanced Analytics, Assisted Onboarding, Dedicated Account Manager, Send up to 25,000 messages / month, Priority WhatsApp Support.
Retentionly WhatsApp Marketing price summary
| Pricing summary | Free plan available. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $24, $49, $99 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding Retentionly WhatsApp Marketing pricing plans, see the official website.
Comparison
Top Retentionly WhatsApp Marketing alternatives — detailed comparison
The table below highlights the crucial differences between Retentionly WhatsApp Marketing and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.8 ★ (55 reviews) | 4.9 ★ (825 reviews) | 3.9 ★ (340 reviews) | |
| Developed by | RapidQuest Solutions | Dondy | Scrptble | |
| Launch date | 15 April 2024 | 15 March 2023 | 21 October 2024 | |
| Pricing | Free, $24/month, $49/month, $99/month | Free, $6.99/month, $79.99/month, $159.99/month | Free, $4.99/month, $9.99/month, $14.99/month, $24.99/month, $49.99/month | |
| Objective | Boost Sales with WhatsApp Marketing & Abandoned Cart Recovery | Abandoned cart recovery, AI agent & automations on WhatsApp | — | |
| Categories | Abandoned cart, Chat | Abandoned cart, Chat | Chat, Abandoned cart | |
| Key features & highlights | ||||
| Purpose | WhatsApp Marketing & Automation for Abandoned Cart Recovery, Order Confirmation, COD Confirmation | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | Automate order confirmations, shipping updates, cart recovery, and stock alerts through WhatsApp. | |
| Features list |
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| |
| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 93.0% | 96.2% | 76.9% | |
| Pros |
|
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| |
| Cons | — |
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| Pricing and plans | ||||
| Total pricing plans | 4 | 4 | 5 | |
| Free plan | Available | Available | Not available | |
| Free trial | Yes, for 7 day(s) | Yes, for 7 day(s) | Yes, for 3 day(s) | |
| Technical information | ||||
| Rating | 4.8 ★ | 4.9 ★ | 3.9 ★ | |
| Total reviews | 57 | 837 | 333 | |
| Launch date | 15 April 2024 | 15 March 2023 | 21 October 2024 | |
More details about Retentionly WhatsApp Marketing
Product description
Retain and grow customers without spending more on ads. Recover abandoned carts and drive more revenue with the Official WhatsApp API. Verify COD orders on WhatsApp before fulfillment, collect reviews, boost sales, and offer seamless customer support. Add a customizable WhatsApp Button to your store so customers can connect with you instantly. Personalize the whatsapp widget colours, position, animations, and welcome message to match your brand. WhatsApp is a trademark of WhatsApp LLC.
AI summary
This Shopify app provides a customizable button solution, primarily designed to integrate WhatsApp functionality into online stores, offering a straightforward way to enhance customer engagement. Its key strengths include simplicity, ease of use, and effective customization options, making it a practical choice for businesses seeking a lightweight yet functional tool. The app appears to outperform competitors in its niche, delivering a seamless fit for store owners' needs. A notable advantage is its free pricing model, which is highly valued and frequently requested to remain permanent. However, the reliance on this free model may raise concerns about long-term sustainability or potential future limitations if monetization changes occur. While the app excels in core functionality, the reviews do not highlight advanced features or scalability for larger businesses, suggesting it may be best suited for smaller or mid-sized stores with basic requirements. Overall, it serves as a reliable, user-friendly solution for integrating WhatsApp communication, with its cost-free accessibility being a significant draw.
Support
For any questions, concerns, or assistance with Retentionly WhatsApp Marketing, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the Retentionly WhatsApp Marketing are available in various languages on the Shopify app store, including English, Spanish, Portuguese (Brazil), Italian, and French.
Retentionly WhatsApp Marketing support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English, Spanish, Portuguese (Brazil), Italian, and French |
Integration
The list of top Shopify apps, features or software tools that Retentionly WhatsApp Marketing seamlessly integrates with are given below.
CheckoutShopify AdminWhatsAppWhatsApp BusinessWhatsapp Business API
Developer
| Name | RapidQuest Solutions |
| Profile | See all apps by RapidQuest Solutions |
| Website | View developer profile |
| Address | Metropolish, Balewadi Highstreet, Pune, MH, 411045 |
Installation
How to install Retentionly WhatsApp Marketing on your Shopify store
1
Send your details
Your name, email and store domain go straight to the RapidQuest Solutions team.
2
The developer gets in touch
RapidQuest Solutions contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.7
★★★★★
57 total reviews
Retentionly WhatsApp Marketing has an overall rating of 4.7 stars from a total of 57 reviews on the Shopify app store. Of these, 53 (93.0%) are positive, 0 (0.0%) are neutral, and 4 (7.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Nuruyafrom United States · 9 September 2026
Very happy with this app! It works extremely well and does exactly what we need. The support is incredibly responsive, and the owner is always available, attentive, and quick to help whenever needed. Great communication, great service, and a very reliable app. Highly recommended!
★★★★★Revinartfrom Italy · 19 August 2026
affidabili e sempre disponibili, nel risolvere problematiche
★★★★★SACELADYfrom United States · 14 August 2026
Really helpful. Customer service replies promptly and always resolves our issues, helping us to do better.
★★★★★premavilasfrom India · 11 July 2026
This app has significantly improved our WhatsApp communication with customers. Setting up campaigns is simple, the automation features work seamlessly, and the interface is very user-friendly.The customer support team is responsive and always ready to help whenever we have questions. If you're looking for an India-based WhatsApp marketing solution, this app is definitely worth considering. Highly recommended!
★★★★★The Bed Editfrom India · 21 May 2026
It’s been a pleasure to work with Retentionly team as they have been supportive one on one! Answering all questions, helping setup initial processes and flows
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#12
cash on delivery (COD) · whatsapp chat + abandoned cart
Total reviews
57
▲ 2 vs 30 days ago
Average rating
4.7 ★
▼ 0.06 vs 30 days ago
Top market
IN
24.8% of installs · ▼ 1.73%
Category & keyword rankings
Position and market share today
| Keywordcash on delivery (COD) | #12 | 0.1% ▲0.1 |
| Keywordwhatsapp chat + abandoned cart | #12 | 0.1% ▲0.1 |
| Keywordabandoned cart email | #15 | 0.3% ▲0.3 |
| KeywordEmail reminders | #15 | 0.0% ▼0.0 |
Reviews trend
Cumulative reviews · last 6 months
51 → 57 reviews · rating 4.7★ (−0.06)
Ranks #12 in 2 of 10 App Store groups tracked.Open full charts →
Retentionly WhatsApp Marketing FAQs
How do I install the Retentionly WhatsApp Marketing Shopify app?
To install Retentionly WhatsApp Marketing on your Shopify store, click on the Retentionly WhatsApp Marketing installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Retentionly WhatsApp Marketing on your Shopify store, then contact us now.
What are the key features of Retentionly WhatsApp Marketing?
The key features offered by Retentionly WhatsApp Marketing to Shopify store owners are:
- Send Abandoned Checkout Recovery WhatsApp Messages to Improve Conversions
- Sends Order confirmations and Shipping Confirmation via official WhatsApp API
- Verify Cash on Delivery - COD Orders on WhatsApp & Reduce returns
- Promote New Collections and Drive Sales with WhatsApp Broadcasts
- Add a Customizable WhatsApp Chat Button to Connect with Customers
Does Retentionly WhatsApp Marketing integrate with other Shopify apps or tools?
Retentionly WhatsApp Marketing has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for Retentionly WhatsApp Marketing?
Yes, Retentionly WhatsApp Marketing offers a 7-day free trial on all its paid plans.
What are the pricing plans for Retentionly WhatsApp Marketing?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $24/month, $49/month, $99/month, and come with a 7-day free trial period.
How does billing work for Retentionly WhatsApp Marketing?
Retentionly WhatsApp Marketing uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Retentionly WhatsApp Marketing allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Retentionly WhatsApp Marketing offer customer support?
Yes, Retentionly WhatsApp Marketing offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Retentionly WhatsApp Marketing compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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Writing reviews on ShopDigest is coming soon.
- NUNuruya★★★★★
Very happy with this app! It works extremely well and does exactly what we need. The support is incredibly responsive, and the owner is always available, attentive, and quick to help whenever needed. Great communication, great service, and a very reliable app. Highly recommended!
- RERevinart★★★★★
affidabili e sempre disponibili, nel risolvere problematiche
- SASACELADY★★★★★
Really helpful. Customer service replies promptly and always resolves our issues, helping us to do better.
- PRpremavilas★★★★★
This app has significantly improved our WhatsApp communication with customers. Setting up campaigns is simple, the automation features work seamlessly, and the interface is very user-friendly.The customer support team is responsive and always ready to help whenever we have questions. If you're looking for an India-based WhatsApp marketing solution, this app is definitely worth considering. Highly recommended!
- TBThe Bed Edit★★★★★
It’s been a pleasure to work with Retentionly team as they have been supportive one on one! Answering all questions, helping setup initial processes and flows
- TLThe LadooGopal★★★★★
I am loving the services this app provides, i dont have to worry for sending confirmations to customers, it has great automation features, it sends itself when ever a customer places a order, also they provide customised templates too. Great App, must try
- HGHARES GK★★★★★
Great app. Super easy to use. Support team are really helpful.
- FLFlosenso★★★★★
Great App for WhatsApp Marketing!This app has been really helpful for our business. It makes WhatsApp marketing and customer communication very easy and efficient. The interface is user-friendly, and setting up campaigns is quick and smooth.We especially like the automation features and how easily we can connect with customers directly on WhatsApp. It has improved our response time and overall engagement.Customer support is also responsive and helpful whenever needed.Highly recommended for anyone looking to grow their business using WhatsApp!
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