Moneybird Bookkeeping
by Combidesk
Trustworthy and accurate syncing of orders to your bookkeeping software
From $18/mo · 30d trial
Xero Connector by CarryTheOne Shopify App by CarryTheOne
The app smoothly transfers your orders, POS, refunds, customers, payment fees, and products into Xero. Easily import sales, refunds, clients, payments and fees.
4.2 25 reviewsPaid from $45.99/month
Pros and cons
Pros and cons of Xero Connector by CarryTheOne
Pros
- Reliable Performance: The app consistently functions well, with many users reporting seamless integration and error-free operation over long periods.
- Exceptional Customer Support: Numerous reviews highlight prompt, professional, and personalized assistance from the support team.
- Detailed Customization: Users appreciate the extensive control and customization options for handling various payment methods, currencies, and accounting scenarios.
- Time-Saving Automation: The app significantly reduces manual work by automating data transfer between Shopify and Xero, improving efficiency.
Cons
- Complex Initial Setup: The app’s extensive options can be overwhelming for users without advanced accounting knowledge, requiring trial and error.
- Billing Issues: A few users mention unauthorized charges or lack of response when addressing billing disputes.
Screenshots
About the app
Easily import sales, refunds, clients, payments and fees.
- Invoice Integration: Bring in orders from different sales channels like POS sales and others as invoices in Xero.
- Payment Import: Payments for imports and related fees
- Refund Management: Import refunds or returns as credit notes in Xero.
Keywords
Xero integration Shopify appsautomate accounting Shopify appsimport orders Xero Shopify appsPOS sales Xero Shopify appspayment fees import Shopify appsrefund tracking Xero Shopify appsmulti-payment order Shopify appsorder fulfillment Xero Shopify appsedited orders Xero Shopify appsseamless Xero sync Shopify appssave time accounting Shopify appsautomated invoicing Xero Shopify appsXero credit notes Shopify appsmulti-channel sales Xero Shopify apps
Key features
- Automatically import orders, POS sales, and multi-channel sales as Xero invoices.
- Sync payments and associated fees directly into Xero.
- Convert refunds or returns into Xero credit notes effortlessly.
Pricing
Xero Connector by CarryTheOne pricing plans
Standard
$45.99 /month
- Additional integrations discounted rates
- Volume Premiums > 250 orders/refunds / m
- 251-1000 orders/refunds / m +$13.99 /m
- 1001-5000 orders/refunds / m +$39.99 /m
- 5001-10000 orders/refunds /m +$66.99 /m
Not sure which plan to pick? Discuss Standard plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Xero Connector by CarryTheOne costs for each of the plan(s)
The app has 1 pricing plan: 0 free and 1 paid. The paid plan offered by Xero Connector by CarryTheOne is Standard.
The details of the plans are outlined below.
- Standard: the Standard plan costs $45.99 and comes with a 30-day free trial period. The plan offers a host of features, including Additional integrations discounted rates, Volume Premiums > 250 orders/refunds / m, 251-1000 orders/refunds / m +$13.99 /m, 1001-5000 orders/refunds / m +$39.99 /m, 5001-10000 orders/refunds /m +$66.99 /m, 10001- orders/refunds /m +$92.99 /m.
Xero Connector by CarryTheOne price summary
| Pricing summary | $45.99/month. Free trial available. |
| Total pricing plan(s) | 1 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 1 |
| Cost of paid plan(s) | $45.99 |
| Free trial available | Yes, for 30 day(s) |
For further information regarding Xero Connector by CarryTheOne pricing plans, see the official website.
Comparison
Top Xero Connector by CarryTheOne alternatives — detailed comparison
The table below highlights the crucial differences between Xero Connector by CarryTheOne and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.6 ★ (25 reviews) | 3.6 ★ (31 reviews) | 5.0 ★ (72 reviews) | |
| Developed by | CarryTheOne | Combidesk | Sidr | |
| Launch date | 16 December 2009 | 13 July 2020 | 20 July 2022 | |
| Pricing | $45.99/month | $18/month, $24/month, $36/month, $36/month | Free, $60/month | |
| Objective | Easily import sales, refunds, clients, payments and fees. | Trustworthy and accurate syncing of orders to your bookkeeping software | Simple, quick, and precise US sales tax report | |
| Categories | Accounting, Taxes | Accounting, Taxes | Accounting, Taxes | |
| Key features & highlights | ||||
| Purpose | The app smoothly transfers your orders, POS, refunds, customers, payment fees, and products into Xero. | Use Moneybird for a simple e-commerce solution. | Sidr Tax is a US sales tax service that's fully handled for you. It automates your sales tax returns. | |
| Features list |
|
|
| |
| Highlights | — | — |
| |
| User reviews and ratings | ||||
| Recommended | 80.0% | 71.0% | 100.0% | |
| Pros |
|
|
| |
| Cons |
| — |
| |
| Pricing and plans | ||||
| Total pricing plans | 1 | 4 | 2 | |
| Free plan | Not available | Not available | Available | |
| Free trial | Yes, for 30 day(s) | Yes, for 30 day(s) | No | |
| Technical information | ||||
| Rating | 4.6 ★ | 3.6 ★ | 5.0 ★ | |
| Total reviews | 25 | 31 | 72 | |
| Launch date | 16 December 2009 | 13 July 2020 | 20 July 2022 | |
More details about Xero Connector by CarryTheOne
Product description
Several Shopify stores can link to a single Xero organisation through an integration that specifically handles tax correctly offering Support for various taxes including US, Canada, Australia, New Zealand, UK, and Europe. This integration improves efficiency as it streamlines the process as sales increase.
AI summary
The app provides a robust integration between Shopify and Xero, automating accounting processes with reliable data transfer and extensive customization options. It supports multiple Shopify stores linked to a single Xero account, handles multi-currency transactions, and offers detailed control over payment gateways, tax treatments, and reconciliation. The setup is flexible but may require accounting knowledge to configure optimally, with some users noting the initial learning curve. Strengths include seamless operation, error detection with clear notifications, and responsive support in many cases, including prompt issue resolution and feature enhancements. However, inconsistent support responsiveness has been reported, with delays or lack of communication during critical outages. Some users also highlight occasional technical disruptions, though these are often resolved gracefully. The app is particularly effective for businesses with complex accounting needs but may be less suitable for those with basic bookkeeping requirements due to its advanced setup. Overall, it is a powerful tool for automating Shopify-to-Xero workflows when functioning correctly, though support reliability varies.
Support
For any questions, concerns, or assistance with Xero Connector by CarryTheOne, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Xero Connector by CarryTheOne offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Xero Connector by CarryTheOne are available in various languages on the Shopify app store, including English.
Xero Connector by CarryTheOne support information in a nutshell
| Support email | info |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Xero Connector by CarryTheOne seamlessly integrates with are given below.
Shopify AdminXero
Developer
| Name | CarryTheOne |
| Profile | See all apps by CarryTheOne |
| Website | View developer profile |
| Address | 50 The Ridgeway, London, BFP, N11 3LJ |
Installation
How to install Xero Connector by CarryTheOne on your Shopify store
1
Send your details
Your name, email and store domain go straight to the CarryTheOne team.
2
The developer gets in touch
CarryTheOne contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.2
★★★★☆
25 total reviews
Xero Connector by CarryTheOne has an overall rating of 4.2 stars from a total of 25 reviews on the Shopify app store. Of these, 20 (80.0%) are positive, 0 (0.0%) are neutral, and 5 (20.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Redwood Outdoorsfrom United States · 26 June 2026
Carry the One has been a great addition to our Shopify workflow. The integration was incredibly simple to set up, and everything works seamlessly with our existing processes. On top of that, their support team is very responsive and quick to help whenever questions come up. Highly recommend for anyone looking for a smooth and reliable solution.
★★★★★Flexx International Ltdfrom United Kingdom · 3 November 2025
Fantastic app and even better support!We had an issue with assigning the correct VAT rate for EU orders in Xero, as we’re based in Northern Ireland and still part of the EU customs union. Lech from support was incredibly responsive and worked tirelessly to resolve this and several other small issues for us — everything is now working perfectly.The installation and setup are straightforward, but if you’re unsure about any settings, just reach out to their support team. They reply quickly and are always willing to help. Highly recommended!
★★★★★Country Chic Paintfrom Canada · 30 September 2025
Works great, easy to set up and navigate. When I have reached out with questions, my issue was always resolved promptly.
★★★★★Meticulous Inkfrom United Kingdom · 25 September 2025
So glad there is an app to connect to Xero as I did not want to have to move everything from there! Needed a little hand holding from my accountant on initial set up, everything has been very smooth since there. Looking forward to the in-app integration to streamline even more.
★★★★★Twigg NZfrom New Zealand · 28 August 2025
This is an excellent app. It saves us lots of time and the team is extremely helpful at getting everything set up and running smoothly.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#19
VAT invoices
Total reviews
25
No change vs 30 days ago
Average rating
4.2 ★
0.00 vs 30 days ago
Top market
US
100.0% of installs
Category & keyword rankings
Position and market share today
| KeywordVAT invoices | #19 | 0.0% ▲0.0 |
| KeywordRate management | #24 | — |
| Keywordconnector | #25 | — ▼0.0 |
| Keywordimport orders | #27 | — |
Reviews trend
Cumulative reviews · last 6 months
24 → 25 reviews · rating steady at 4.2★
Ranks #19 in 1 of 10 App Store groups tracked.Open full charts →
Xero Connector by CarryTheOne FAQs
How do I install the Xero Connector by CarryTheOne Shopify app?
To install Xero Connector by CarryTheOne on your Shopify store, click on the Xero Connector by CarryTheOne installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Xero Connector by CarryTheOne on your Shopify store, then contact us now.
What are the key features of Xero Connector by CarryTheOne?
The key features offered by Xero Connector by CarryTheOne to Shopify store owners are:
- Import orders, POS sales and sales from other channels as Xero Invoices
- Import payments and payment fees
- Import refunds/returns as Xero Credit Notes
- Supports multiple payment transactions for one order - will import each one
- Import order fullfilments - Full support for edited orders (Beta)
Does Xero Connector by CarryTheOne integrate with other Shopify apps or tools?
Yes, Xero Connector by CarryTheOne seamlessly integrates with other Shopify apps or tools, such as Bring in orders from different sales channels like POS sales and others as invoices in Xero., Payments for imports and related fees, Import refunds or returns as credit notes in Xero..
Is there a free trial available for Xero Connector by CarryTheOne?
Yes, Xero Connector by CarryTheOne offers a 30-day free trial on all its paid plans.
What are the pricing plans for Xero Connector by CarryTheOne?
The app offers 1 paid plan, which cost $45.99/month, and comes with a 30-day free trial period.
How does billing work for Xero Connector by CarryTheOne?
Xero Connector by CarryTheOne uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Xero Connector by CarryTheOne allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Xero Connector by CarryTheOne offer customer support?
Yes, Xero Connector by CarryTheOne offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Xero Connector by CarryTheOne offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Xero Connector by CarryTheOne compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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- RORedwood Outdoors★★★★★
Carry the One has been a great addition to our Shopify workflow. The integration was incredibly simple to set up, and everything works seamlessly with our existing processes. On top of that, their support team is very responsive and quick to help whenever questions come up. Highly recommend for anyone looking for a smooth and reliable solution.
CACarryTheOneDeveloperThank you very much for taking the time to leave such a kind review. I’m delighted to hear that CarryTheOne has fitted smoothly into your Shopify workflow and that the setup was straightforward. We really appreciate the recommendation, and we’re always here to help if any questions come up.
- FIFlexx International Ltd★★★★★
Fantastic app and even better support!We had an issue with assigning the correct VAT rate for EU orders in Xero, as we’re based in Northern Ireland and still part of the EU customs union. Lech from support was incredibly responsive and worked tirelessly to resolve this and several other small issues for us — everything is now working perfectly.The installation and setup are straightforward, but if you’re unsure about any settings, just reach out to their support team. They reply quickly and are always willing to help. Highly recommended!
- CCCountry Chic Paint★★★★★
Works great, easy to set up and navigate. When I have reached out with questions, my issue was always resolved promptly.
- MIMeticulous Ink★★★★★
So glad there is an app to connect to Xero as I did not want to have to move everything from there! Needed a little hand holding from my accountant on initial set up, everything has been very smooth since there. Looking forward to the in-app integration to streamline even more.
- TNTwigg NZ★★★★★
This is an excellent app. It saves us lots of time and the team is extremely helpful at getting everything set up and running smoothly.
- THThe Helpful Things Company★★★★★
We have been using this app since 2015 and it has always functioned perfectly. Very flexible setup and reliable data transfer from Shopify to Xero to make accounting simple. Great responsive support too. Highly recommended.
- AVAmerico Vinyl & Fabric★★★★★
Terrific app with top-of-the-line customer service. I reach out multiple times a week and receive prompt replies with solutions to my issues, which are not issues with the app, rather issues with our way of accounting and having to adjust. Highly recommend!
- VFVandgard FR★★★★★
Xero Integrator by CarryTheOne works every time, all the time. It has been an essential part of our business since 2016.The few times we have had a problem our end have received immediate attention on a personal level. Altogether an excellent product and service.
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