Zipchat Ai Chatbot & Live Chat — Market Share Across Shopify App Store Groups
Zipchat AI Chatbot & Live Chat's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
| Keyword customer service | 13.29%1.26 | Climbing |
| Category Helpdesk Store management > Support > Helpdesk | 7.97%1.32 | Climbing |
| Keyword Feedback surveys | 4.81%35.21 | Declining |
| Keyword Real-time translation | 3.95%7.25 | Declining |
| Keyword Escalation | 3.74%38.95 | Declining |
| Keyword Spam detection | 3.66%34.82 | Declining |
| Keyword Response templates | 3.65%36.84 | Declining |
| Keyword live view | 3.36%0.50 | Climbing |
| Keyword tidio live chat | 3.22%0.67 | Climbing |
| Keyword live chat | 3.06%0.51 | Climbing |
Showing 1-10 out of 42
Key Insights:
- Zipchat AI Chatbot & Live Chat captures 13.3% of installs in customer service — its strongest position among the 10 Shopify groups shown (42 groups in total).
- Over the past 30 days, 5 gained share and 5 lost share — a mixed share picture.
Zipchat Ai Chatbot & Live Chat — Market Share Trend Across Top Groups
Monthly market share trajectory for Zipchat AI Chatbot & Live Chat across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
Charts Data
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Keyword Customer Service | — | 1.93% | 11.38%9 | 5.62%6 | 3.72%2 | 13.29%10 |
| Category Helpdesk | 5.44% | 6.83%1 | 7.21%0 | 5.87%1 | 6.88%1 | 8.00%1 |
| Keyword Feedback Surveys | — | 6.03% | 17.18%11 | 16.45%1 | 41.41%25 | 4.83%37 |
| Keyword Real-Time Translation | 2.53% | 0.61%2 | 8.40%8 | 9.72%1 | 12.45%3 | 3.97%8 |
| Keyword Escalation | — | 6.02% | 17.11%11 | 16.38%1 | 44.00%28 | 3.75%40 |
Key Insights:
- Zipchat AI Chatbot & Live Chat's biggest share gain is in Customer Service — expanded from 1.9% to 13.3% over the charted period.
- Across the 5 plotted groups, Zipchat AI Chatbot & Live Chat expanded share in 3 and contracted in 2.
Top Categories Zipchat Ai Chatbot & Live Chat Ranks In on Shopify
- Keyword customer service — Holds 13.3% market share in this keyword (+1.26pp this month) — Zipchat AI Chatbot & Live Chat's growing footprint here.
- Category Helpdesk — Holds 8.0% market share in this category (+1.32pp this month) — Zipchat AI Chatbot & Live Chat's growing footprint here.
- Keyword Feedback surveys — Holds 4.8% market share in this keyword (-35.21pp this month) — slipping in this keyword.
- Keyword Real-time translation — Holds 4.0% market share in this keyword (-7.25pp this month) — slipping in this keyword.
- Keyword Escalation — Holds 3.7% market share in this keyword (-38.95pp this month) — slipping in this keyword.
Zipchat Ai Chatbot & Live Chat on Shopify — Market Share FAQs
1. Where does Zipchat AI Chatbot & Live Chat have the most market share on Shopify?
Zipchat AI Chatbot & Live Chat captures the largest share of installs in customer service — 13.3% of the group's tracked install base, followed by 8.0% in Helpdesk and 4.8% in Feedback surveys. Sort the table by Share to see the full ordered list.
2. Which Shopify categories is Zipchat AI Chatbot & Live Chat gaining or losing share in?
Zipchat AI Chatbot & Live Chat's share movement is mixed this month — gaining in some groups, holding or slipping in others. Use the "Market Share Changes" sub-tab to find both the climbers and the decliners ordered by movement size.
3. How is Zipchat AI Chatbot & Live Chat's Shopify market share calculated?
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
4. In how many Shopify groups does Zipchat AI Chatbot & Live Chat hold market share?
Zipchat AI Chatbot & Live Chat appears in 42 Shopify App Store groups in total — categories, keywords, and collections combined. The table above lists the top 10 where it captures the largest share; paginate or sort by Change to see the rest.
5. How often does Zipchat AI Chatbot & Live Chat's Shopify market share update?
Share figures are recomputed weekly from the latest review data. Significant share changes typically take 2–4 weeks to manifest because the underlying review base moves slowly; switch the chart's granularity to Weekly to spot inflection points within the noise.
