AfterShip Order Tracking by AfterShip

Order tracking that improves customer satisfaction, cuts down on "Where Is My Order" inquiries, and ensures efficient delivery. Find Order, Order Status Update, Order Tracking Page, Coverage

4.4

(1,336)

Free
$11/month
$119/month
$239/month
XY
5

Yodeyma, United States

7/15/2025

Devinder fue de gran ayuda en nuestras necesidades.

1 of 5

Install in your Shopify Store

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72 customers chose this

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AfterShip Order Tracking Charts

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Pros and Cons

Pros and Cons of AfterShip Order Tracking

Pros

Excellent Customer Support: Consistently praised for being responsive, helpful, and quick to resolve issues.

User-Friendly Setup: The app is easy to install and configure, with intuitive navigation and clear tutorials.

Automated Tracking: Effectively synchronizes and updates tracking information, reducing manual effort for users.

Branded Tracking Page: Allows customization to create a professional, branded tracking experience for customers.

Cons

Billing Issues: Some users reported unexpected charges or difficulties with subscription management.

Technical Bugs: Occasional glitches, such as duplicate shipments or unreliable stats/order search.


Screenshots


About the App

Find Order, Order Status Update, Order Tracking Page, Coverage

  • Personalized sales boosting: Customized tracking pages including personalized product suggestions to increase sales.
  • Customer Notifications: Email and SMS alerts sent on time to ease customer worry and lessen WISMO calls.
  • Shipment Tracking Dashboard: Central hub for tracking shipment status and finding irregularities.
  • AI Delivery Predictions: AI-based predicted delivery dates to calm worried customers.
  • Shipment Analytics: Built-in tools to understand shipment status and timely delivery performance.

Keywords

order tracking Shopify apps
bulk order tracking Shopify apps
reduce customer complaints Shopify apps
optimize delivery Shopify apps
branded tracking pages Shopify apps
automated email notifications Shopify apps
SMS notifications Shopify apps
centralized shipment dashboard Shopify apps
AI delivery dates Shopify apps
shipment analytics Shopify apps
on-time performance Shopify apps
track bulk orders Shopify apps
reduce WISMO calls Shopify apps
personalized product recommendations Shopify apps
shipment status Shopify apps

Key Features

  • Branded tracking pages with personalized product recommendations to boost sales.
  • Automated email and SMS notifications to reduce customer inquiries and complaints.
  • Centralized dashboard for real-time shipment tracking and exception identification.

Pricing

AfterShip Order Tracking Pricing Plans

Free

$0/month

  • 1,100+ carriers integration

  • Service-level tracking updates

  • Order tracking dashboard

  • Branded tracking page

  • Carrier estimated delivery date

Essentials

$11/month

  • Everything in Free, plus

  • Basic performance analytic reports

  • Email & SMS notifications

Pro

$119/month

  • Everything in Essential, plus

  • Product recommendation widget

  • Attentive integrations

  • Multilingual tracking pages & emails

  • API and webhooks

Premium

$239/month

  • Everything in Pro, plus

  • AI product recommendation

  • Product/Checkout page EDD

  • Advanced analytic reports

  • Custom domain for tracking page

Not sure which plan to pick? Discuss Free or Essentials plans with us, learn about custom pricing, or get a demo.

Here's an overview of AfterShip Order Tracking costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by AfterShip Order Tracking: (Free). The paid plan(s) offered by AfterShip Order Tracking: (Essentials, Pro, Premium).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 1,100+ carriers integration, Service-level tracking updates, Order tracking dashboard, Branded tracking page, Carrier estimated delivery date.

Essentials: The Essentials plan costs $11 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Free, plus, Basic performance analytic reports, Email & SMS notifications.

Pro: The Pro plan costs $119 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Essential, plus, Product recommendation widget, Attentive integrations, Multilingual tracking pages & emails, API and webhooks.

Premium: The Premium plan costs $239 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Pro, plus, AI product recommendation, Product/Checkout page EDD, Advanced analytic reports, Custom domain for tracking page, + more.

AfterShip Order Tracking Price Summary
Pricing summaryFree to install. Free trial available.
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$11, $119, $239
Free trial availableYes, for 7 day(s)

For further information regarding AfterShip Order Tracking app pricing plans, see the official website.

AfterShip Order Tracking Shopify App Discounts

If you are looking for discounts on AfterShip Order Tracking app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with AfterShip to secure better deals on the AfterShip Order Tracking app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
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Testimonials

What our users say about AfterShip Order Tracking

Devinder fue de gran ayuda en nuestras necesidades.

Yodeyma
United States

TOP Kundensupport!

DEALZAZA
Austria

Updated: 2025-07-11Every useful custom feature requires a premium subscription, with real flexibility only available on the $239/month plan. For a new or small store, the entry plan is $11/month, but most customisation is locked behind the premium tier. The duplicate cookie banner was the final straw. At this price point, I’d expect far more control and value.Customer service was generally responsive and polite, both during regular use and when I decided to leave –they answered my queries and followed up until the cancellation was fully processed. During the cancellation process, I was offered a 50% discount for three months, but you have to confirm cancellation several times and are forced to provide a reason just to proceed. Even after all that, you cannot actually delete your account until your paid plan expires (in my case, almost a month later). If you want to delete it immediately, you have to chase support. This feels needlessly obstructive and unfriendly to users who wish to leave.The business model screams, “We’ll get one big customer rather than twenty happy small ones.”

GlamCircle
United Kingdom

Trusted By

Trusted by the best Shopify stores

Yodeyma

United States

DEALZAZA

Austria

GlamCircle

United Kingdom

Forza Sports

United States

Japanese Taste

Japan


Order tracking that improves customer satisfaction, cuts down on "Where Is My Order" inquiries, and ensures efficient delivery.

Page for Order Tracking & Lookup

Add your logo, links, products, Instagram feed and more to boost sales. It's user friendly and doesn't require any coding.

Increase Sales using Email and SMS

Choose various notification triggers. Use an easy drag-and-drop email editor. Increase engagement & sales with Klaviyo emails.

Keep your deliveries safe.

Secure your packages from loss, damage, or theft with AfterShip® Protection, supported by InsureShield® shipping insurance.


Comparison

Top AfterShip Order Tracking Alternatives Detailed Comparison

The table below highlights the crucial differences between AfterShip Order Tracking and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

AfterShip Order TrackingAfterShip Order TrackingView on Shopify
Parcel Panel Order TrackingParcel Panel Order TrackingView on Shopify
General Information
Ratings
4.4(1,269 reviews)
5.0(1,976 reviews)
Developed byAfterShipChannelwill
Launch Date5/9/20121/25/2019
PricingFree, $11/month, $119/month, $239/monthFree, $11/month, $59/month, $479/month
ObjectiveFind Order, Order Status Update, Order Tracking Page, CoverageOrder Tracking, Order Search, Tracking Page, Order Monitor
CategoriesOrder tracking, ShippingOrder tracking, Shipping
Key Features & Highlights
PurposeOrder tracking that improves customer satisfaction, cuts down on "Where Is My Order" inquiries, and ensures efficient delivery.Increase customer happiness and raise your sales by providing a custom tracking experience after purchase.
Features List
  1. Branded tracking pages with personalized product recommendations to boost sales.
  2. Automated email and SMS notifications to reduce customer inquiries and complaints.
  3. Centralized dashboard for real-time shipment tracking and exception identification.
  1. Track orders in real-time with a smart dashboard and sync shipping details to PayPal.
  2. Automatically notify customers with shipping updates to reduce support inquiries.
  3. Create a fully branded, multilingual tracking page with customizable features.
Highlights
  1. Works with the latest themes
  1. Works with the latest themes
User Reviews and Ratings
Recommended %89.9%99.2%
Pros
  1. Consistently praised for being responsive, helpful, and quick to resolve issues.
  2. The app is easy to install and configure, with intuitive navigation and clear tutorials.
  3. Effectively synchronizes and updates tracking information, reducing manual effort for users.
  4. Allows customization to create a professional, branded tracking experience for customers.
  5. Integrates with various couriers, filling gaps where other platforms may lack coverage.
  6. Automates shipping updates, significantly reducing customer inquiries about order status.
  7. Works smoothly with Shopify, enhancing order and returns management.
  8. Offers a wide range of tools, including stats, order search, and returns processing.
  9. Generally runs without major issues, providing consistent tracking functionality.
  10. Reduces customer service workload and improves trust through transparency.
  1. Consistently praised for being fast, friendly, and highly effective in resolving issues.
  2. The app is frequently described as intuitive, with a straightforward installation process.
  3. Users highlight the app’s accuracy and efficiency in tracking shipments.
  4. Many appreciate the branded tracking page, which enhances customer experience.
  5. The app integrates well with Shopify and other platforms, streamlining operations.
  6. Users value the ability to personalize tracking pages and notifications.
  7. Several reviews mention the app’s competitive pricing and valuable features.
  8. Immediate assistance via live chat is frequently commended.
  9. Reduces customer inquiries by providing clear tracking updates.
  10. The app is noted for its reliability and lack of technical issues.
Cons
  1. Some users reported unexpected charges or difficulties with subscription management.
  2. Occasional glitches, such as duplicate shipments or unreliable stats/order search.
  3. The free version is restrictive, pushing users toward paid plans for full functionality.
  4. One user raised issues about unauthorized SMS promotions sent to customers.
  1. Some users mentioned that costs increase significantly with higher order volumes.
Pricing and Plans
Total Pricing Plans44
Free PlanAvailableAvailable
Free TrialYes, for 7 day(s)Yes, for 7 day(s)
Technical Information
Rating
4.4
5.0
Total Reviews1,3362,068
Launch Date5/9/20121/25/2019
SD Points691114

More Details About AfterShip Order Tracking

Looking to install AfterShip Order Tracking app on your store?

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Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

AfterShip Order Tracking Q&A


Customer Reviews

2.6
1336 total reviews
5
1102
4
99
3
20
2
10
1
105

AfterShip Order Tracking has an overall rating of 4.6 stars from a total of 1336 reviews on the Shopify app store. Of these, 1201 (89.9%) are positive, 20 (1.5%) are neutral, and 115 (8.6%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Yodeymafrom United States
July 15, 2025

Devinder fue de gran ayuda en nuestras necesidades.

DEALZAZAfrom Austria
July 14, 2025

TOP Kundensupport!

GlamCirclefrom United Kingdom
July 11, 2025

Updated: 2025-07-11Every useful custom feature requires a premium subscription, with real flexibility only available on the $239/month plan. For a new or small store, the entry plan is $11/month, but most customisation is locked behind the premium tier. The duplicate cookie banner was the final straw. At this price point, I’d expect far more control and value.Customer service was generally responsive and polite, both during regular use and when I decided to leave –they answered my queries and followed up until the cancellation was fully processed. During the cancellation process, I was offered a 50% discount for three months, but you have to confirm cancellation several times and are forced to provide a reason just to proceed. Even after all that, you cannot actually delete your account until your paid plan expires (in my case, almost a month later). If you want to delete it immediately, you have to chase support. This feels needlessly obstructive and unfriendly to users who wish to leave.The business model screams, “We’ll get one big customer rather than twenty happy small ones.”

Forza Sportsfrom United States
July 9, 2025

Aftership does not work correctly and their support is terrible.

Japanese Tastefrom Japan
July 6, 2025

Too expensive and support is mediocre.


Video Demo and Screenshots

Product Video

AfterShip Order Tracking Demo

Product Screenshots

AfterShip Order Tracking screenshot 1
AfterShip Order Tracking screenshot 2

Installation Steps

How to install AfterShip Order Tracking on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

AfterShip Order Tracking FAQ's


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