Searchspring by Searchspring
Provide the best online experience. Ensure the correct product reaches the correct person at the correct time. The top platform for Search, Merchandising and Personalization
4.5
(22)
Knifewear - Handcrafted Japanese Kitchen Knives, Canada
After an initial good start with Searchspring, I cannot recommend them at all. I recently waited over 6 weeks for a response to a helpdesk ticket that was never resolved and then was told that going forward, it shouldn't take more than 3 weeks to get a first response for help. For 2K a month, I would expect to be able to to send 2-3 tickets to a helpdesk a year and get a timely response. I was told that Q3 and Q4 are their busiest months, and so there is a delay in responding to customers. That ends up be 6 months of year, where we can't get any support. As they lock you into a 12 month automatically recurring contact, you are stuck with them and they have no incentive to improve the service.I would avoid Searchspring.
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Searchspring Charts
Track Searchspring's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Searchspring
Pros
Advanced Search and Personalization: Enhances onsite search accuracy, intuitive navigation, and personalizes product recommendations, directly improving user experience and conversion rates.
Comprehensive Merchandising Tools: Provides robust control over merchandising, filtering, product badges, banners, and rules, allowing tailored presentation and promotion of products.
Powerful Analytics and Insights: Offers in-depth analytics and reporting, enabling data-driven decisions for inventory optimization and business strategy.
Reliable Performance and Scalability: Maintains consistent uptime and scales effectively with business growth, accommodating increased demands without disruptions.
Cons
Contract and Commitment Concerns: The automatically recurring, long-term contracts can lead to frustration and a perceived lack of flexibility for users.
Premium Pricing: The cost is relatively high compared to user expectations, especially when paired with support limitations.
Screenshots
About the App
The top platform for Search, Merchandising and Personalization
- Product Visibility: Show the correct product to your customers with accurate search results.
- Product Merchandising Control: Manage what customers see and don't see with product display.
- Personalized recommendations for shoppers.: Create an interesting shopping experience with customized suggestions.
- Shopper Intent Analysis: Know your shoppers' intentions using clear, significant data and insights.
Keywords
Key Features
- Delivers highly relevant search results to help customers quickly find desired products.
- Offers customizable product merchandising controls to showcase or hide specific items as needed.
- Provides AI-powered autocomplete and instant search suggestions to speed up product discovery.
Pricing
Searchspring Pricing Plans
Free
$0/month
Here's an overview of Searchspring costs for each of the plan(s):
The app offers 1 free plan(s). The free plan(s) offered by Searchspring: (Free).
The plan encompasses all the features provided by the app.
Searchspring Price Summary
| Pricing summary | Free to install. Additional charges may apply. |
| Total Pricing Plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding Searchspring app pricing plans, see the official website.
Searchspring Shopify App Discounts
If you are looking for discounts on Searchspring app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Searchspring to secure better deals on the Searchspring app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Searchspring
“After an initial good start with Searchspring, I cannot recommend them at all. I recently waited over 6 weeks for a response to a helpdesk ticket that was never resolved and then was told that going forward, it shouldn't take more than 3 weeks to get a first response for help. For 2K a month, I would expect to be able to to send 2-3 tickets to a helpdesk a year and get a timely response. I was told that Q3 and Q4 are their busiest months, and so there is a delay in responding to customers. That ends up be 6 months of year, where we can't get any support. As they lock you into a 12 month automatically recurring contact, you are stuck with them and they have no incentive to improve the service.I would avoid Searchspring.”
“Relatively simple platform that's simple to operate day-to-day. Having used other platforms in the past, Searchspring is surprisingly low effort and I can't remember an outage over the past couple of years. Definitely a platform that has a high ceiling and can scale with your business.”
“Searchspring has allowed us to greatly improve our onsite search capabilities and personalization. The App is extremely robust and their onboarding team was absolutely amazing. We are looking forward to continuing to grow our site capabilities with Searchspring. ”
Trusted By
Trusted by the best Shopify stores
Knifewear - Handcrafted Japanese Kitchen Knives
Canada
Peet's Coffee
United States
Boveda® Official Site
United States
Plumbing Overstock
United States
Hat Club
United States
Provide the best online experience. Ensure the correct product reaches the correct person at the correct time.
Website Search
A strong site search that quickly displays the most relevant products based on what your shoppers are searching for.
Selling goods
Automatic selling that allows you to adjust results throughout your whole store with rules and easy drag-and-drop features.
Customization
A set of personalization tools that assist your customers throughout their shopping journey, from finding products to after they've made a purchase.
Comparison
Top Searchspring Alternatives Detailed Comparison
The table below highlights the crucial differences between Searchspring and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.5(21 reviews) | 3.8(489 reviews) | |
| Developed by | Searchspring | Shopify | |
| Launch Date | 4/17/2014 | 7/25/2022 | |
| Pricing | Free | Free | |
| Objective | The top platform for Search, Merchandising and Personalization | Personalize your shop's search and discovery features. | |
| Categories | Search and filters, Upsell and cross-sell | Search and filters, Upsell and cross-sell | |
| Key Features & Highlights | |||
| Purpose | Provide the best online experience. Ensure the correct product reaches the correct person at the correct time. | Use Shopify's free Search & Discovery app to assist customers in finding the right products, and increase your sales. | |
| Features List |
|
| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 95.5% | 73.5% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 1 | 0 | |
| Free Plan | Available | Not available | |
| Free Trial | No | No | |
| Technical Information | |||
| Rating | 4.5 | 3.8 | |
| Total Reviews | 22 | 548 | |
| Launch Date | 4/17/2014 | 7/25/2022 | |
| SD Points | N/A | 43 | |
More Details About Searchspring
Looking to install Searchspring app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Searchspring Q&A
Customer Reviews
Searchspring has an overall rating of 4.8 stars from a total of 22 reviews on the Shopify app store. Of these, 21 (95.5%) are positive, 0 (0.0%) are neutral, and 1 (4.5%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
After an initial good start with Searchspring, I cannot recommend them at all. I recently waited over 6 weeks for a response to a helpdesk ticket that was never resolved and then was told that going forward, it shouldn't take more than 3 weeks to get a first response for help. For 2K a month, I would expect to be able to to send 2-3 tickets to a helpdesk a year and get a timely response. I was told that Q3 and Q4 are their busiest months, and so there is a delay in responding to customers. That ends up be 6 months of year, where we can't get any support. As they lock you into a 12 month automatically recurring contact, you are stuck with them and they have no incentive to improve the service.I would avoid Searchspring.
Relatively simple platform that's simple to operate day-to-day. Having used other platforms in the past, Searchspring is surprisingly low effort and I can't remember an outage over the past couple of years. Definitely a platform that has a high ceiling and can scale with your business.
Searchspring has allowed us to greatly improve our onsite search capabilities and personalization. The App is extremely robust and their onboarding team was absolutely amazing. We are looking forward to continuing to grow our site capabilities with Searchspring.
After integrating SearchSpring into our online store, the difference was night and day. The search function became incredibly intuitive, leading our customers straight to what they wanted - our sales have seen a noticeable uptick since. The dashboard offers deep insights that have been crucial for tweaking our inventory to match customer preferences. Plus, anytime we've needed help, their support team has been on the ball, offering quick and effective solutions. It's not just a tool; it's been a game changer for our business. Easy 5 stars for making our lives so much easier and our customers much happier!
We've been using Searchspring for about 2 years, and love the application. It works seamlessly with Shopify, allows for easy configuration, and has a full suite of features that help us monetize our site search. We see a 20% increase in AOV and a significant increase in conversion from those who use our search feature run by Searchspring. We love it and plan to continue using it going forward.
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install Searchspring on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
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Searchspring FAQ's
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