by Dondy
Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service.
Free plan · From $6.99/mo · 7d trial
B: WhatsApp, Voice, SMS & Chat Shopify App by BiteSpeed
Complete Whatsapp Marketing, Chatbots and Omnichannel Helpdesk that boosts revenue by 25% without using ads. FB+WA Business API: Engage, Recover, Broadcast, Convert
4.7 410 reviewsFree
Pros and cons
Pros and cons of B: WhatsApp, Voice, SMS & Chat
Pros
- Effective WhatsApp Automation: The app excels in automating WhatsApp marketing, customer support, and cart recovery with seamless integration.
- Exceptional Customer Support: The support team is highly responsive, proactive, and available at odd hours to resolve issues.
- User-Friendly Interface: The platform is intuitive, easy to set up, and requires no technical expertise for basic functionalities.
- Strong Business Impact: Users report significant improvements in cart recovery rates, customer engagement, and overall revenue growth.
Cons
- Bugs and Technical Issues: A few users report persistent bugs, especially in complex configurations or integrations.
- Complex Mapping for New Users: The app’s advanced features can be overwhelming without hands-on guidance.
Screenshots
About the app
FB+WA Business API: Engage, Recover, Broadcast, Convert
- WhatsApp Marketing Campaigns: Get WhatsApp for abandoned cart recovery, targeted messages, and upselling and cross-selling campaigns.
- Product Review Collection: Gather product reviews via Whatsapp and upload them to platforms like Judgeme, Stamped, Loox, and Yotpo.
- WhatsApp Subscribers Boost: Set up Spin the Wheel and Exit Popups to increase your WhatsApp subscribers.
- Chatbot Integration: Include chatbots in your marketing and support strategies to increase sales.
- Cart Recovery Strategies: Start campaigns to recover abandoned carts that generate 15 times return on investment.
Keywords
WhatsApp abandoned cart Shopify appsWhatsApp chat marketing Shopify appsWhatsApp cart recovery Shopify appsWhatsApp segmented broadcasts Shopify appsWhatsApp product reviews Shopify appsWhatsApp spin wheel Shopify appsWhatsApp exit popups Shopify appsWhatsApp chatbots Shopify appsWhatsApp omnichannel helpdesk Shopify appsWhatsApp upsell campaigns Shopify appsWhatsApp cross-sell campaigns Shopify appsWhatsApp abandoned checkout Shopify appsWhatsApp sales boost Shopify appsWhatsApp marketing automation Shopify appsWhatsApp support chatbots Shopify apps
Key features
- Recover abandoned carts via WhatsApp with high open rates.
- Automate upselling and cross-selling campaigns through targeted WhatsApp messages.
- Collect and sync product reviews directly to popular review platforms.
Pricing
B: WhatsApp, Voice, SMS & Chat pricing plans
Free
$0 /month
- WhatsApp Chat Button
- AI voice agent
- Abandoned Cart Recovery
- WhatsApp Broadcasts
- WhatsApp Support Inbox
Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.
Here’s an overview of B: WhatsApp, Voice, SMS & Chat costs for each of the plan(s)
The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by B: WhatsApp, Voice, SMS & Chat is Free.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like WhatsApp Chat Button, AI voice agent, Abandoned Cart Recovery, WhatsApp Broadcasts, WhatsApp Support Inbox, Popup Widget, Spin the Wheel, Custom Branded button.
B: WhatsApp, Voice, SMS & Chat price summary
| Pricing summary | Free to install. Additional charges may apply. |
| Total pricing plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding B: WhatsApp, Voice, SMS & Chat pricing plans, see the official website.
Comparison
Top B: WhatsApp, Voice, SMS & Chat alternatives — detailed comparison
The table below highlights the crucial differences between B: WhatsApp, Voice, SMS & Chat and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.6 ★ (406 reviews) | 4.9 ★ (825 reviews) | 3.9 ★ (340 reviews) | |
| Developed by | BiteSpeed | Dondy | Scrptble | |
| Launch date | 7 October 2019 | 15 March 2023 | 21 October 2024 | |
| Pricing | Free | Free, $6.99/month, $79.99/month, $159.99/month | Free, $4.99/month, $9.99/month, $14.99/month, $24.99/month, $49.99/month | |
| Objective | FB+WA Business API: Engage, Recover, Broadcast, Convert | Abandoned cart recovery, AI agent & automations on WhatsApp | — | |
| Categories | Abandoned cart, Chat | Abandoned cart, Chat | Chat, Abandoned cart | |
| Key features & highlights | ||||
| Purpose | Complete Whatsapp Marketing, Chatbots and Omnichannel Helpdesk that boosts revenue by 25% without using ads. | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | Automate order confirmations, shipping updates, cart recovery, and stock alerts through WhatsApp. | |
| Features list |
|
|
| |
| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 93.7% | 96.3% | 76.1% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 1 | 4 | 5 | |
| Free plan | Available | Available | Not available | |
| Free trial | No | Yes, for 7 day(s) | Yes, for 3 day(s) | |
| Technical information | ||||
| Rating | 4.6 ★ | 4.9 ★ | 3.9 ★ | |
| Total reviews | 410 | 833 | 347 | |
| Launch date | 7 October 2019 | 15 March 2023 | 21 October 2024 | |
More details about B: WhatsApp, Voice, SMS & Chat
Product description
Boost profits through techniques such as recovering abandoned carts, accumulating WhatsApp subscribers, and encouraging prepaid orders. Utilise chatbot campaigns for data collection, product recommendations, and WhatsApp shop creation, while using an omnichannel support inbox for customer engagement, query automation, and facilitating extra purchases.
AI summary
Bitespeed is a Shopify app designed to enhance customer engagement and sales through WhatsApp marketing, automation, and abandoned cart recovery. The app offers features such as bulk messaging, real-time chat, automated customer journeys, and AI-driven cart recovery, all accessible via a user-friendly interface. Its strengths include seamless integration, quick setup, and robust automation capabilities that improve conversion rates and customer retention. The platform also provides detailed segmentation and reporting tools for targeted campaigns. A notable advantage is the responsive and proactive customer support team, which assists with onboarding, troubleshooting, and optimization. However, some users note occasional configuration challenges or bugs, though these are typically resolved with support assistance. The app is particularly effective for D2C brands seeking to streamline communication and boost revenue through WhatsApp, though its dashboard and advanced features may require initial guidance for optimal use. Pricing is competitive, with a free tier available for testing core functionalities.
Support
For any questions, concerns, or assistance with B: WhatsApp, Voice, SMS & Chat, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, B: WhatsApp, Voice, SMS & Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the B: WhatsApp, Voice, SMS & Chat are available in various languages on the Shopify app store, including English.
B: WhatsApp, Voice, SMS & Chat support information in a nutshell
| Support email | vinayak |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that B: WhatsApp, Voice, SMS & Chat seamlessly integrates with are given below.
CheckoutFacebook MessengerJudgemeLooxStampedWhatsApp APIYotpo
Developer
| Name | BiteSpeed |
| Profile | See all apps by BiteSpeed |
| Website | View developer profile |
| Address | I - 1102, Park View City, Sohna Road, Sector - 48,, Gurgaon, Haryana, Gurgaon, HR, 122002 |
Installation
How to install B: WhatsApp, Voice, SMS & Chat on your Shopify store
1
Send your details
Your name, email and store domain go straight to the BiteSpeed team.
2
The developer gets in touch
BiteSpeed contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.7
★★★★★
410 total reviews
B: WhatsApp, Voice, SMS & Chat has an overall rating of 4.7 stars from a total of 410 reviews on the Shopify app store. Of these, 384 (93.7%) are positive, 0 (0.0%) are neutral, and 26 (6.3%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Soni Fashionfrom India · 26 October 2026
Bitespeed is hands down one of the best support and marketing apps we've used on Shopify. Setting it up was seamless, and having WhatsApp, SMS, and live chat all integrated into one clean interface has made connecting with our shoppers effortless.Our customers love being able to reach us instantly via WhatsApp for quick questions about products, and we've seen a noticeable boost in engagement and conversions since implementing it. The automation features for cart recovery and order updates are also top-notch. Highly recommend this app to any store looking to elevate their customer service and sales!
★★★★★Skin Baefrom India · 22 October 2026
Bitespeed has been really useful for our WhatsApp CRM efforts. The platform is easy to use and has helped us manage campaigns and customer communication more efficiently. The overall support has also been reliable and responsive. Special mention to Payal for always being helpful and quick with support whenever needed. Overall, it’s been a smooth experience working with the Bitespeed team.
★★★★★Natrique Naturalsfrom India · 14 October 2026
We’ve had a good experience using BiteSpeed for our Shopify store. The platform helps us streamline customer communication, improve engagement, and manage customer interactions more efficiently. The team has been supportive, and the overall experience has been smooth. It’s a useful tool for brands looking to improve customer engagement and drive more conversions. Would recommend it to other Shopify merchants!
★★★★★Who Moved My Proteinfrom India · 9 October 2026
Highly effective platform with smooth automation flows that make abandoned cart recovery incredibly easy.
★★★★★Absolut Pet Indiafrom India · 8 October 2026
Migrating to Bitespeed has been a huge benefit for us as a brand. With WhatsApp marketing, AI calls, and other features under one umbrella, tracking data became much more streamlined and, in turn, helped us achieve better results. Features like integrating AI calls as follow-ups with broadcasts and other features have helped us tap into a new pool of customers and improve their overall journey. Our account manager, Veena, has been extremely helpful, especially in terms of strategies, following up with us constantly until the task is done in an effective way. Overall, Bitespeed has made our task easier and improved our retention marketing.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#7
Exit pop-ups
Total reviews
410
▲ 6 vs 30 days ago
Average rating
4.7 ★
▼ 0.01 vs 30 days ago
Top market
IN
92.5% of installs · ▲ 0.24%
Category & keyword rankings
Position and market share today
| KeywordExit pop-ups | #7 | 1.4% ▼0.4 |
| KeywordEmail chat | #9 | 0.7% ▼18.1 |
| KeywordVoice support | #10 | 0.6% ▼0.2 |
| KeywordOpt-in pop-ups | #10 | 0.4% ▼0.0 |
Reviews trend
Cumulative reviews · last 6 months
330 → 410 reviews · rating 4.7★ (−0.01)
Ranks #7 in 1 of 10 App Store groups tracked.Open full charts →
B: WhatsApp, Voice, SMS & Chat FAQs
How do I install the B: WhatsApp, Voice, SMS & Chat Shopify app?
To install B: WhatsApp, Voice, SMS & Chat on your Shopify store, click on the B: WhatsApp, Voice, SMS & Chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install B: WhatsApp, Voice, SMS & Chat on your Shopify store, then contact us now.
What are the key features of B: WhatsApp, Voice, SMS & Chat?
The key features offered by B: WhatsApp, Voice, SMS & Chat to Shopify store owners are:
- AI Voice Agents call abandoned carts, answer questions and offer discounts
- Get WhatsApp Abandoned Cart, Segmented Broadcasts, Upsell & Cross-sell Campaigns
- Install Spin The Wheel & Exit Popups To Build WhatsApp, Voice, SMS Subscribers
- Integrate Chatbots into Marketing & Support campaigns to drive more sales
- Collect reviews on WhatsApp and push to Judgeme, Stamped, Loox, Yotpo
Does B: WhatsApp, Voice, SMS & Chat integrate with other Shopify apps or tools?
Yes, B: WhatsApp, Voice, SMS & Chat seamlessly integrates with other Shopify apps or tools, such as Get WhatsApp for abandoned cart recovery, targeted messages, and upselling and cross-selling campaigns., Gather product reviews via Whatsapp and upload them to platforms like Judgeme, Stamped, Loox, and Yotpo., Set up Spin the Wheel and Exit Popups to increase your WhatsApp subscribers..
Is there a free trial available for B: WhatsApp, Voice, SMS & Chat?
No, B: WhatsApp, Voice, SMS & Chat does not offer any free trial.
What are the pricing plans for B: WhatsApp, Voice, SMS & Chat?
The app offers 1 plan that is forever-free.
How does billing work for B: WhatsApp, Voice, SMS & Chat?
B: WhatsApp, Voice, SMS & Chat is completely free to install and use. Additional charges may or may not apply.
Can I cancel or upgrade my subscription plan at any time?
Yes, B: WhatsApp, Voice, SMS & Chat allows its subscribers to cancel or upgrade their subscription plan at any time.
Does B: WhatsApp, Voice, SMS & Chat offer customer support?
Yes, B: WhatsApp, Voice, SMS & Chat offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, B: WhatsApp, Voice, SMS & Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is B: WhatsApp, Voice, SMS & Chat compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
by Scrptble
Free to install · From $4.99/mo · 3d trial
WhatFlow WhatsApp Business API
by Scrptble
Free to install · From $4.99/mo · 7d trial
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Product reviews with pictures and videos for credibility and search engine optimization.
Free plan · From $15/mo · 15d trial
by TikTok Inc.
Display your products to billions of TikTok users.
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Simplify all tasks and focus on your business.
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Increase your brand visibility and communicate with customers on Shop.
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4.7★★★★★410 reviews · 93.7% positive
Writing reviews on ShopDigest is coming soon.
- SFSoni Fashion★★★★★
Bitespeed is hands down one of the best support and marketing apps we've used on Shopify. Setting it up was seamless, and having WhatsApp, SMS, and live chat all integrated into one clean interface has made connecting with our shoppers effortless.Our customers love being able to reach us instantly via WhatsApp for quick questions about products, and we've seen a noticeable boost in engagement and conversions since implementing it. The automation features for cart recovery and order updates are also top-notch. Highly recommend this app to any store looking to elevate their customer service and sales!
- SBSkin Bae★★★★★
Bitespeed has been really useful for our WhatsApp CRM efforts. The platform is easy to use and has helped us manage campaigns and customer communication more efficiently. The overall support has also been reliable and responsive. Special mention to Payal for always being helpful and quick with support whenever needed. Overall, it’s been a smooth experience working with the Bitespeed team.
- NNNatrique Naturals★★★★★
We’ve had a good experience using BiteSpeed for our Shopify store. The platform helps us streamline customer communication, improve engagement, and manage customer interactions more efficiently. The team has been supportive, and the overall experience has been smooth. It’s a useful tool for brands looking to improve customer engagement and drive more conversions. Would recommend it to other Shopify merchants!
- WMWho Moved My Protein★★★★★
Highly effective platform with smooth automation flows that make abandoned cart recovery incredibly easy.
- APAbsolut Pet India★★★★★
Migrating to Bitespeed has been a huge benefit for us as a brand. With WhatsApp marketing, AI calls, and other features under one umbrella, tracking data became much more streamlined and, in turn, helped us achieve better results. Features like integrating AI calls as follow-ups with broadcasts and other features have helped us tap into a new pool of customers and improve their overall journey. Our account manager, Veena, has been extremely helpful, especially in terms of strategies, following up with us constantly until the task is done in an effective way. Overall, Bitespeed has made our task easier and improved our retention marketing.
- PNPure Nutrition★★★★★
We had a great experience with the bitespeed support team. A special shout-out to Payal for being so helpful, patient, and responsive throughout the process. She went out of her way to assist us and made everything much easier. Really appreciate the quick support and personal attention. Thank you, Payal, for the wonderful help! Highly recommended.
- ANAarogya Nutri Mix★★★★★
The platform features and customer support are outstanding. Cyrus, in particular, was instrumental in resolving my requests swiftly and efficiently.
- RSRecode Studios★★★★★
We have been actively using AI voice calls for checkout and have seen increase in conversion rate. Highly recommended. Kaushambhi is very helpful, she guides us with what are the best practices and how to navigate.
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