EcoReturns: Returns & Exchange by Saara Inc

An app using artificial intelligence and chatbots to automate Returns & Exchanges, saving your time, money, and reducing emissions. Decrease refunds, simplify returns and exchanges, and save on postal costs.

4.8

(164)

Free
$19/month
$89/month
XY
5

Clothinco India, India

4/24/2025

good application with automation and great customer support.All the return and exchange process is completely automated with AI powered features

1 of 5

Install in your Shopify Store

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72 customers chose this

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Pros and Cons

Pros and Cons of EcoReturns: Returns & Exchange

Pros

Automation Efficiency: The app significantly streamlines returns and exchanges with advanced AI-driven automation, reducing manual workload.

Customer Support Quality: Responsive and knowledgeable support team, frequently praised for quick issue resolution and helpful guidance.

User-Friendly Interface: Intuitive design and easy navigation make the app accessible for both casual and power users.

Seamless Integration: Smooth compatibility with Shopify and other logistics partners, enhancing operational efficiency.

Cons

Bug Issues on Setup: Some users reported encountering bugs during initial setup and testing, requiring prolonged fixes.

Licensing and Activation Problems: Instances of subscription activation delays and confusion over payment verification.


Screenshots


About the App

Decrease refunds, simplify returns and exchanges, and save on postal costs.

  • Automated order processing: Set up automatic pickups, shipping labels, refunds, store credits and exchanges.
  • Shipping Options: Use existing discount labels/shipping or link your own shipping provider.
  • AI-powered Growth Solutions: AI tools designed to increase profits by reducing returns and Return to Origin (RTO).
  • APIs and Integrations: Integration with shipping carriers, third-party logistics, enterprise resource planning, order management system, customer relationship management, and dropshipping through APIs.
  • Customer chatbot: ChatGPT-powered chatbot for a great customer experience.

Keywords

AI returns automation Shopify apps
automate exchanges Shopify apps
refund optimization Shopify apps
AI prevent returns Shopify apps
automated shipping labels Shopify apps
store credits Shopify apps
returns management Shopify apps
exchange encouragement Shopify apps
AI returns tools Shopify apps
automated pickups Shopify apps
reduce refunds Shopify apps
smart credits Shopify apps
ChatGPT support Shopify apps
returns automation Shopify apps
shipping carrier integrations Shopify apps
3PL integrations Shopify apps
ERP integrations Shopify apps
OMS integrations Shopify apps
CRM integrations Shopify apps
dropship integrations Shopify apps

Key Features

  • Automate pickups, shipping labels, refunds, and exchanges to save time.
  • Integrate with preferred shipping carriers or use discounted label options.
  • AI tools reduce return risks and improve profitability with smart insights.

Pricing

EcoReturns: Returns & Exchange Pricing Plans

Forever Free

$0/month

  • Branded Return Portal

  • Inbuilt discounted shipping labels

  • Unlimited return reasons

  • Unlimited return policies

  • Any one language

Advance Automation

$19/month

  • All free features

  • Label, Exchanges, & Refund automation

  • Connect other providers

  • Branded email notifications

  • Deep analytics

Ultimate AI Plan

$89/month

  • All advanced features

  • AI-powered tools

  • ChatGPT powered returns

  • Unlimited automation

  • Text/SMS/WhatsApp notifications

Not sure which plan to pick? Discuss Forever Free or Advance Automation plans with us, learn about custom pricing, or get a demo.

Here's an overview of EcoReturns: Returns & Exchange costs for each of the plan(s):

The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by EcoReturns: Returns & Exchange: (Forever Free). The paid plan(s) offered by EcoReturns: Returns & Exchange: (Advance Automation, Ultimate AI Plan).

The details of the plan(s) are outlined below:

Forever Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Branded Return Portal, Inbuilt discounted shipping labels, Unlimited return reasons, Unlimited return policies, Any one language.

Advance Automation: The Advance Automation plan costs $19 and comes with a 7-day free trial period. The plan offers a host of features, including All free features, Label, Exchanges, & Refund automation, Connect other providers, Branded email notifications, Deep analytics, Multi language.

Ultimate AI Plan: The Ultimate AI Plan plan costs $89 and comes with a 7-day free trial period. The plan offers a host of features, including All advanced features, AI-powered tools, ChatGPT powered returns, Unlimited automation, Text/SMS/WhatsApp notifications, APIs and Webhook support.

EcoReturns: Returns & Exchange Price Summary
Pricing summaryFree to install. Free trial available.
Total Pricing Plan(s)3
Number of free plan(s)1
Number of paid plan(s)2
Cost of Paid Plan(s)$19, $89
Free trial availableYes, for 7 day(s)

For further information regarding EcoReturns: Returns & Exchange app pricing plans, see the official website.

EcoReturns: Returns & Exchange Shopify App Discounts

If you are looking for discounts on EcoReturns: Returns & Exchange app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Saara Inc to secure better deals on the EcoReturns: Returns & Exchange app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

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Testimonials

What our users say about EcoReturns: Returns & Exchange

good application with automation and great customer support.All the return and exchange process is completely automated with AI powered features

Clothinco India
India

Very easy, and has made automations veey convenient

Carla Braga
India

Great app! We’ve been using EcoReturns for the past 4 months to manage returns and exchanges, and the process has become significantly smoother and more efficient. The customer support team is also incredibly friendly and helpful. Highly recommended!

Baller Athletik
India

Trusted By

Trusted by the best Shopify stores

Clothinco India

India

Carla Braga

India

Baller Athletik

India

UNICORNCULTR E-COMM PRIVATE LIMITED

India

ClickNGreet

India


An app using artificial intelligence and chatbots to automate Returns & Exchanges, saving your time, money, and reducing emissions.

No-Cost Infinite Returns

Receive reduced-price shipping labels globally and handle unlimited returns, even on the free plan.

Returns Reduction Powered by AI

Use AI to identify orders that are likely to be returned and find ways to lower this risk. Provide store credits as incentives to decrease returns and encourage repeat orders.

Savings Assured

Cut down on returns by 30% and save up to 80% on operational expenses using automated processes, cheaper shipping labels and exchanges.


Comparison

Top EcoReturns: Returns & Exchange Alternatives Detailed Comparison

The table below highlights the crucial differences between EcoReturns: Returns & Exchange and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

EcoReturns: Returns & ExchangeEcoReturns: Returns & ExchangeView on Shopify
Atomic ReturnsAtomic ReturnsView on Shopify
General Information
Ratings
4.8(125 reviews)
5.0(15 reviews)
Developed bySaara IncAtomic Returns
Launch Date8/12/20219/5/2019
PricingFree, $19/month, $89/month$10/month, $30/month, $70/month, $200/month
ObjectiveDecrease refunds, simplify returns and exchanges, and save on postal costs.Manage refunds, exchanges, and repairs easily and accurately.
CategoriesReturns and exchanges, Workflow automationReturns and exchanges, Workflow automation
Key Features & Highlights
PurposeAn app using artificial intelligence and chatbots to automate Returns & Exchanges, saving your time, money, and reducing emissions.Improve your returns management with accurate policies, automatic processing and analysis.
Features List
  1. Automate pickups, shipping labels, refunds, and exchanges to save time.
  2. Integrate with preferred shipping carriers or use discounted label options.
  3. AI tools reduce return risks and improve profitability with smart insights.
  1. Customize return policies for different product groups and customer segments.
  2. Automate return approvals based on product, order, or customer attributes.
  3. Offer flexible return options like exchanges, store credit, or donations.
Highlights
  1. Works with the latest themes
-
User Reviews and Ratings
Recommended %96.3%100.0%
Pros
  1. The app significantly streamlines returns and exchanges with advanced AI-driven automation, reducing manual workload.
  2. Responsive and knowledgeable support team, frequently praised for quick issue resolution and helpful guidance.
  3. Intuitive design and easy navigation make the app accessible for both casual and power users.
  4. Smooth compatibility with Shopify and other logistics partners, enhancing operational efficiency.
  5. Flexible return policies and self-service features allow businesses to tailor the experience to their needs.
  6. Automation and analytics tools save significant time in managing returns and exchanges.
  7. Improved customer satisfaction and loyalty due to hassle-free return processes.
  8. Detailed training and setup assistance ensure a smooth transition for new users.
  9. Competitive pricing and value-added features make it a preferred choice over alternatives.
  10. Consistent and stable functionality across various use cases and business sizes.
  1. Highly responsive and helpful support team, often praised for quick issue resolution and customization assistance.
  2. Intuitive navigation and straightforward setup, making the app easy to use for both merchants and customers.
  3. Adaptable to unique business needs, with frequent updates and feature additions based on user feedback.
  4. Streamlines the returns process, reducing manual workload and improving operational scalability.
  5. Offers a wide range of functionalities, including exchanges, refunds, and multi-warehouse returns, meeting diverse business requirements.
Cons
  1. Some users reported encountering bugs during initial setup and testing, requiring prolonged fixes.
  2. Instances of subscription activation delays and confusion over payment verification.
  3. Requests for broader logistics integrations, particularly for reverse pickups in certain regions.
  4. A minority of users felt certain features or integrations were overpromised and underdelivered.
  1. Some users noted the need for more detailed analytics to better track returns and identify trends.
  2. A few reviews mentioned minor technical issues, though these were typically resolved quickly by support.
Pricing and Plans
Total Pricing Plans34
Free PlanAvailableNot available
Free TrialYes, for 7 day(s)Yes, for 30 day(s)
Technical Information
Rating
4.8
5.0
Total Reviews16418
Launch Date8/12/20219/5/2019
SD Points272

More Details About EcoReturns: Returns & Exchange

Looking to install EcoReturns: Returns & Exchange app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
164 total reviews
5
158
4
0
3
2
2
0
1
4

EcoReturns: Returns & Exchange has an overall rating of 4.9 stars from a total of 164 reviews on the Shopify app store. Of these, 158 (96.3%) are positive, 2 (1.2%) are neutral, and 4 (2.4%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Clothinco Indiafrom India
April 24, 2025

good application with automation and great customer support.All the return and exchange process is completely automated with AI powered features

Carla Bragafrom India
April 14, 2025

Very easy, and has made automations veey convenient

Baller Athletikfrom India
April 11, 2025

Great app! We’ve been using EcoReturns for the past 4 months to manage returns and exchanges, and the process has become significantly smoother and more efficient. The customer support team is also incredibly friendly and helpful. Highly recommended!

UNICORNCULTR E-COMM PRIVATE LIMITEDfrom India
April 10, 2025

good app for returns & exchanges with automation

ClickNGreetfrom India
April 4, 2025

Very nice application. Really helpful for managing exchanging and returns


Video Demo and Screenshots

Product Video

EcoReturns: Returns & Exchange Demo

Product Screenshots

EcoReturns: Returns & Exchange screenshot 1
EcoReturns: Returns & Exchange screenshot 2

Installation Steps

How to install EcoReturns: Returns & Exchange on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

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72 customers chose this

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