FAQPRIME: FAQ, WhatsApp, Track by Oneprime, Inc.

AI-fueled assistance app: FAQs, order tracking, contact info, WhatsApp, chat, video calls, and social media support. Help page, Order Tracking, Contact Us, WhatsApp, Share

4.8

(84)

Free
$10/month
XY
5

Changed Era, India

7/24/2025

Just so so so much thanks to you guys!!! The app is just perfect and all in one package that too FREE TO USE... Not a promotion but with the service and the way the app works it took time for me to accept it that it's real it have WhatsApp Chat option, Contact Us, FAQ and Order Tracking option all together and simplified.. just can't express my gratitude to the app and developer's... Everyone reading this review,i strongly suggest you to try it and i assure you that you won't regret!!!

1 of 8

Install in your Shopify Store

.myshopify.com
72 customers chose this

pie chart

FAQPRIME: FAQ, WhatsApp, Track Charts

Track FAQPRIME: FAQ, WhatsApp, Track's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

View Charts

Pros and Cons

Pros and Cons of FAQPRIME: FAQ, WhatsApp, Track

Pros

Ease of Use: The app is consistently praised for its intuitive and user-friendly interface.

Comprehensive Features: Users highlight the all-in-one functionality, including FAQ, WhatsApp chat, order tracking, and contact forms.

Free Availability: Many reviewers appreciate the robust features offered without cost.

Fast Setup: Quick and easy installation and configuration are frequently mentioned.

Cons

Limited Language Options: Some users request additional language support beyond the current offerings.

Slow Page Speed: A few reviewers note that the app negatively impacts site loading times.


Screenshots


About the App

Help page, Order Tracking, Contact Us, WhatsApp, Share

  • Effortless Installation: Go live in 5 minutes. No need for coding. Install with one click.
  • AI-enhanced FAQs: The FAQ Help Center page offers AI-driven question and answer templates for you to select from.
  • Captcha Support: Use our contact form with Captcha. Get support questions through Email (helpdesk).
  • Track Orders: Tracking page for orders (compatible with both email and phone number)
  • Store Upgrades: Add social media buttons and a video call feature to your shop.

Keywords

AI help bot Shopify apps
FAQ support Shopify apps
WhatsApp chat Shopify apps
Track order Shopify apps
Contact us form Shopify apps
Social share Shopify apps
AI-powered Q&A Shopify apps
Helpdesk support Shopify apps
Order tracking Shopify apps
No coding FAQ Shopify apps
1-click install support Shopify apps
Customer support chatbot Shopify apps
FAQ templates Shopify apps
Captcha contact form Shopify apps
Social media icons Shopify apps

Key Features

  • AI-powered FAQ templates instantly answer common customer questions.
  • Order tracking works with both email and phone number lookup.
  • Multi-user WhatsApp chat enables efficient customer support routing.

Pricing

FAQPRIME: FAQ, WhatsApp, Track Pricing Plans

FREE FOREVER

$0/month

  • Helpbot-FAQ,Track order,Contact us,Chat

  • FAQ/Help Center page (25 Q&As)

  • Contact us page

  • Order Tracking page

  • WhatsApp

PRO

$10/month

  • Everything in FREE FOREVER Plan

  • Remove Faqprime Branding/Watermark

  • 50 Questions & Answers

Not sure which plan to pick? Discuss FREE FOREVER or PRO plans with us, learn about custom pricing, or get a demo.

Here's an overview of FAQPRIME: FAQ, WhatsApp, Track costs for each of the plan(s):

The app has 2 pricing plans: 1 free and 1 paid. The free plan(s) offered by FAQPRIME: FAQ, WhatsApp, Track: (FREE FOREVER). The paid plan(s) offered by FAQPRIME: FAQ, WhatsApp, Track: (PRO).

The details of the plan(s) are outlined below:

FREE FOREVER: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Helpbot-FAQ,Track order,Contact us,Chat, FAQ/Help Center page (25 Q&As), Contact us page, Order Tracking page, WhatsApp, Social Share.

PRO: The PRO plan costs $10 and comes with a 3-day free trial period. The plan offers a host of features, including Everything in FREE FOREVER Plan, Remove Faqprime Branding/Watermark, 50 Questions & Answers.

FAQPRIME: FAQ, WhatsApp, Track Price Summary
Pricing summaryFree plan available. Free trial available.
Total Pricing Plan(s)2
Number of free plan(s)1
Number of paid plan(s)1
Cost of Paid Plan(s)$10
Free trial availableYes, for 3 day(s)

FAQPRIME: FAQ, WhatsApp, Track Shopify App Discounts

If you are looking for discounts on FAQPRIME: FAQ, WhatsApp, Track app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Oneprime, Inc. to secure better deals on the FAQPRIME: FAQ, WhatsApp, Track app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about FAQPRIME: FAQ, WhatsApp, Track

Just so so so much thanks to you guys!!! The app is just perfect and all in one package that too FREE TO USE... Not a promotion but with the service and the way the app works it took time for me to accept it that it's real it have WhatsApp Chat option, Contact Us, FAQ and Order Tracking option all together and simplified.. just can't express my gratitude to the app and developer's... Everyone reading this review,i strongly suggest you to try it and i assure you that you won't regret!!!

Changed Era
India

Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime

Malu's
India

One of the must have apps on shopify. Very advanced features for Free. App performs flawlessely

Hojo Enterprises
India

Trusted By

Trusted by the best Shopify stores

Changed Era

India

Malu's

India

Hojo Enterprises

India

CandyBabe

Bulgaria

EZSHOPBRAND

Spain

By Baano

United States

DollsLoveHome

China

Glowy

Portugal


AI-fueled assistance app: FAQs, order tracking, contact info, WhatsApp, chat, video calls, and social media support.

Go live in 2 minutes. No coding needed.

Includes ready-made FAQs, a 'Contact Us' form, order tracking, and can be integrated with platforms like Shopify Inbox, Tidio, Tawk.to, Messenger, WhatsApp, and Pinterest.

Automate your assistance

Faqprime quickly responds to basic questions like "Where is my order" or "Can I change my order". It also enables customers to track orders and use a contact form.

Group chat on WhatsApp

Offer fast and simple customer support through WhatsApp Chat. It supports multiple users and has smart agent routing. Plus, it has a WhatsApp Share button.


Comparison

Top FAQPRIME: FAQ, WhatsApp, Track Alternatives Detailed Comparison

The table below highlights the crucial differences between FAQPRIME: FAQ, WhatsApp, Track and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

FAQPRIME: FAQ, WhatsApp, TrackFAQPRIME: FAQ, WhatsApp, TrackView on Shopify
Parcel Panel Order TrackingParcel Panel Order TrackingView on Shopify
General Information
Ratings
4.8(34 reviews)
5.0(2,113 reviews)
Developed byOneprime, Inc.Channelwill
Launch Date11/12/20201/25/2019
PricingFree, $10/monthFree, $11/month, $59/month, $479/month
ObjectiveHelp page, Order Tracking, Contact Us, WhatsApp, ShareOrder Tracking, Order Search, Tracking Page, Order Monitor
CategoriesFAQ, Order trackingOrder tracking, Shipping
Key Features & Highlights
PurposeAI-fueled assistance app: FAQs, order tracking, contact info, WhatsApp, chat, video calls, and social media support.Increase customer happiness and raise your sales by providing a custom tracking experience after purchase.
Features List
  1. AI-powered FAQ templates instantly answer common customer questions.
  2. Order tracking works with both email and phone number lookup.
  3. Multi-user WhatsApp chat enables efficient customer support routing.
  1. Track orders in real-time with a smart dashboard and sync shipping details to PayPal.
  2. Automatically notify customers with shipping updates to reduce support inquiries.
  3. Create a fully branded, multilingual tracking page with customizable features.
Highlights-
  1. Works with the latest themes
User Reviews and Ratings
Recommended %95.2%99.2%
Pros
  1. The app is consistently praised for its intuitive and user-friendly interface.
  2. Users highlight the all-in-one functionality, including FAQ, WhatsApp chat, order tracking, and contact forms.
  3. Many reviewers appreciate the robust features offered without cost.
  4. Quick and easy installation and configuration are frequently mentioned.
  5. Users value the ability to personalize templates and settings.
  6. The app runs smoothly without noticeable bugs or lag.
  7. Several reviews commend the prompt and helpful support team.
  8. The inclusion of multiple languages is well-received.
  9. Pre-designed templates enhance the site’s professionalism.
  10. Seamless compatibility with Shopify is a recurring positive point.
  1. Consistently praised for being fast, friendly, and highly effective in resolving issues.
  2. The app is frequently described as intuitive, with a straightforward installation process.
  3. Users highlight the app’s accuracy and efficiency in tracking shipments.
  4. Many appreciate the branded tracking page, which enhances customer experience.
  5. The app integrates well with Shopify and other platforms, streamlining operations.
  6. Users value the ability to personalize tracking pages and notifications.
  7. Several reviews mention the app’s competitive pricing and valuable features.
  8. Immediate assistance via live chat is frequently commended.
  9. Reduces customer inquiries by providing clear tracking updates.
  10. The app is noted for its reliability and lack of technical issues.
Cons
  1. Some users request additional language support beyond the current offerings.
  2. A few reviewers note that the app negatively impacts site loading times.
  3. Several users express a desire to remove or customize the app’s branding.
  4. The help button occasionally redirects to the app download page instead of resolving queries.
  1. Some users mentioned that costs increase significantly with higher order volumes.
Pricing and Plans
Total Pricing Plans24
Free PlanAvailableAvailable
Free TrialYes, for 3 day(s)Yes, for 7 day(s)
Technical Information
Rating
4.8
5.0
Total Reviews842,068
Launch Date11/12/20201/25/2019
SD Points11708

More Details About FAQPRIME: FAQ, WhatsApp, Track

Looking to install FAQPRIME: FAQ, WhatsApp, Track app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
84 total reviews
5
77
4
3
3
1
2
0
1
3

FAQPRIME: FAQ, WhatsApp, Track has an overall rating of 4.8 stars from a total of 84 reviews on the Shopify app store. Of these, 80 (95.2%) are positive, 1 (1.2%) are neutral, and 3 (3.6%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Changed Erafrom India
July 24, 2025

Just so so so much thanks to you guys!!! The app is just perfect and all in one package that too FREE TO USE... Not a promotion but with the service and the way the app works it took time for me to accept it that it's real it have WhatsApp Chat option, Contact Us, FAQ and Order Tracking option all together and simplified.. just can't express my gratitude to the app and developer's... Everyone reading this review,i strongly suggest you to try it and i assure you that you won't regret!!!

Malu'sfrom India
November 9, 2024

Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime

Hojo Enterprisesfrom India
September 12, 2024

One of the must have apps on shopify. Very advanced features for Free. App performs flawlessely

CandyBabefrom Bulgaria
November 4, 2023

Awesome App, just need a Live Chat integration other than Whatsapp with live translation and would be perfect.

EZSHOPBRANDfrom Spain
July 9, 2023

Una app muy recomendada, con un buen diseño y muy facil de utilizar, la mejor aplicacion que he encontrado para mejorar la atencion al cliente.


Video Demo and Screenshots

Product Screenshots

FAQPRIME: FAQ, WhatsApp, Track screenshot 1
FAQPRIME: FAQ, WhatsApp, Track screenshot 2

Installation Steps

How to install FAQPRIME: FAQ, WhatsApp, Track on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

FAQPRIME: FAQ, WhatsApp, Track FAQ's


Parcel Panel Order Tracking icon
5.0
profile picture 1profile picture 2profile picture 4
5.3K installs last month approx
Parcel Panel Order Tracking
$0/mo onwards
Unlock member rates
Track123 Order Tracking icon
4.9
profile picture 1profile picture 2profile picture 4
3.3K installs last month approx
Track123 Order Tracking
$0/mo onwards
Unlock member rates
WhatsApp icon
4.3
profile picture 1profile picture 2profile picture 4
210 installs last month approx
WhatsApp
$0/mo onwards
Unlock member rates

Most Popular

Most popular Shopify apps on the market

Judge.me Product Reviews App icon
5.0
profile picture 1profile picture 2profile picture 4
30.6K reviews overall
Judge.me Product Reviews App
Free
Unlock member rates
TikTok icon
4.8
profile picture 1profile picture 2profile picture 4
10.2K reviews overall
TikTok
Free
Unlock member rates
Pop Convert - Pop Ups, Banners icon
4.9
profile picture 1profile picture 2profile picture 4
8.9K reviews overall
Pop Convert - Pop Ups, Banners
Free
Unlock member rates
EcomSend Pop Ups, Email Popups icon
5.0
profile picture 1profile picture 2profile picture 4
7.6K reviews overall
EcomSend Pop Ups, Email Popups
Free
Unlock member rates
Loox - Product Reviews App icon
4.9
profile picture 1profile picture 2profile picture 4
7.5K reviews overall
Loox - Product Reviews App
$12.99/mo onwards
Unlock member rates