Influence: Loyalty & Referral by Reviews.io
Set up a fully adjustable loyalty and referral program in a few hours and adapt it to your requirements. Create Your Recommendation and Reward Scheme
4.3
(34)
SunnyHair, United States
The price isn't cheap, and honestly, it’s not worth it for what you get. The app added its content across all of my pages — it completely took over my storefront. I reached out to customer support over 3 months ago, and the issue is still unresolved.Even after giving their team full access, they keep asking basic questions instead of just checking things themselves. I really don’t understand why they can’t investigate directly and fix the problem. Very disappointing experience.
Install in your Shopify Store
Influence: Loyalty & Referral Charts
Track Influence: Loyalty & Referral's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Influence: Loyalty & Referral
Pros
Excellent Customer Support: Quick, responsive, and helpful support team, often praised for efficiency and consistency.
Easy Setup and Integration: Smooth installation and seamless integration with platforms like Shopify, Klaviyo, and Reviews.io.
User-Friendly Interface: Simple and intuitive design, making customization and implementation straightforward.
Feature-Rich Loyalty Program: Comprehensive loyalty features, including points management, email customization, and omnichannel support.
Cons
Bugs and Inconsistencies: Frequent reports of technical glitches, error messages, and untranslated strings in the app.
Limited Advanced Features: Some users noted the lack of detailed reporting, front-end styling options, and customer search functionality.
Screenshots
About the App
Create Your Recommendation and Reward Scheme
- Points System: Set up a points program where purchases, social shares, and more can earn and be redeemed for rewards.
- Customer Referrals: Referrals: Make your satisfied customers your promoters by asking them to refer their friends and family.
- Customisable Loyalty Tiers: Loyalty Levels: Can be easily adjusted and have the ability to upload current level structures.
- Rewarding Affiliates: Affiliates: Manage and reward your best promoters with Affiliate Management.
Keywords
Key Features
- Set up a points system for purchases, social shares, and other actions to earn rewards.
- Turn loyal customers into advocates by rewarding them for referring friends and family.
- Customize loyalty tiers to recognize and incentivize your most valuable customers.
Pricing
Influence: Loyalty & Referral Pricing Plans
Free
$0/month
Up to 300 orders
Basic earn rules
Percentage redeem rules
Basic widget
Customer email notifications
Starter
$49/month
Unlimited monthly orders
Platform migration support
Referral program
Full POS support
Digital StampCard
Plus
$199/month
Loyalty Tiers
Full API access
Scheduled earn rules
Monthly recurring rewards
Advanced earn & redeem rules
Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.
Here's an overview of Influence: Loyalty & Referral costs for each of the plan(s):
The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by Influence: Loyalty & Referral: (Free). The paid plan(s) offered by Influence: Loyalty & Referral: (Starter, Plus).
The details of the plan(s) are outlined below:
Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Up to 300 orders, Basic earn rules, Percentage redeem rules, Basic widget, Customer email notifications, Customer account extensions.
Starter: The Starter plan costs $49 and comes with a 30-day free trial period. The plan offers a host of features, including Unlimited monthly orders, Platform migration support, Referral program, Full POS support, Digital StampCard, Extra earn & redeem rules, Dedicated landing page, Memberships.
Plus: The Plus plan costs $199 and comes with a 30-day free trial period. The plan offers a host of features, including Loyalty Tiers, Full API access, Scheduled earn rules, Monthly recurring rewards, Advanced earn & redeem rules, Unlimited Membership groups, Collaborator access, Custom email & referral domain.
Influence: Loyalty & Referral Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of Paid Plan(s) | $49, $199 |
| Free trial available | Yes, for 30 day(s) |
For further information regarding Influence: Loyalty & Referral app pricing plans, see the official website.
Influence: Loyalty & Referral Shopify App Discounts
If you are looking for discounts on Influence: Loyalty & Referral app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Reviews.io to secure better deals on the Influence: Loyalty & Referral app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Influence: Loyalty & Referral
“The price isn't cheap, and honestly, it’s not worth it for what you get. The app added its content across all of my pages — it completely took over my storefront. I reached out to customer support over 3 months ago, and the issue is still unresolved.Even after giving their team full access, they keep asking basic questions instead of just checking things themselves. I really don’t understand why they can’t investigate directly and fix the problem. Very disappointing experience.”
“Great customer service and a very simple platform to use. One or two enhancements could be made i.e. the ability to actually check if someone followed your social channels vs clicking on the link alone ”
“Updating the review after the developers reply: After they sorted out how to grant us access to what we had paid for, we began installing the app. I thought they'd redeem themselves. I was wrong. It's full of bugs and feels like someone vibe coded the whole thing. In the redeem modal, for example, they show the following completely inconsistent and partially wrong strings in the same view: "CHF1 off every 100 Points" "Redeem 1400 {{pointsCurrency}}" "$14.00 off your shopping cart" How can any of their customers put this in their store and still have shoppers trust them? There are error messages everywhere. The strings don't translate properly. It's a complete mess. Feels like I am playing QA tester for them. Support is basically russian roulette. There's not one agent that will take your case and work through it. You just get whoever is available and then they don't follow up and then Intercom asks you after a few hours "Just checking back in, let us know if there's anything else we can help with." There are many words I would like to use to express my feelings and describe the application but they would probably go against the guidelines here. To influence.io: If you're serious about making things better, have someone from your team send me a direct email and I'll send you the list of bugs with screenshots. I am definitely not going to do all of that through Intercom and then re-explain it over and over to each new agent. Original review: They charged us, but we don't have access to the app. Support doesn't help and is not transparent about what is happening. It's a complete joke. Stay away from this if you can and don't use reviews.io. There are better and cheaper alternatives. We upgraded our reviews.io subscription to include the influence.io "bolt-on". But influence.io keeps showing our tier as "free" and we don't have access to the features even though we were already charged for it!The support is a joke. Every new agent who enters the chat doesn't understand what is happening, and we need to explain it again. They don't follow up on the status, provide proactive updates, or explain what is happening.I even get automated messages from them saying, "Is there anything else we can help you with?". Even though our problem is not solved, they are the ones who should follow up with us. ”
Trusted By
Trusted by the best Shopify stores
SunnyHair
United States
Dream Drive
South Africa
Pokecard Store
Switzerland
Face Reality Skincare Professional
United States
Hersey & Son Silversmiths
United Kingdom
Set up a fully adjustable loyalty and referral program in a few hours and adapt it to your requirements.
Faithfulness
Let your customers earn points automatically, which they can use for gift cards, discount codes, and free products. You can fully customize it.
Premium Levels
Treat your best customers with VIP Levels. You can completely personalize these levels to maintain their interest in your brand.
Recommendations
Grow your customer base by rewarding those who promote your brand and refer their friends.
Comparison
Top Influence: Loyalty & Referral Alternatives Detailed Comparison
The table below highlights the crucial differences between Influence: Loyalty & Referral and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.3(29 reviews) | 4.9(1,494 reviews) | |
| Developed by | Reviews.io | Joy Loyalty (by Avada) | |
| Launch Date | 12/20/2021 | 6/28/2021 | |
| Pricing | Free, $49/month, $199/month | Free, $24.99/month, $99/month, $499/month | |
| Objective | Create Your Recommendation and Reward Scheme | Rewards, Points from Loyalty & Rewards Programs, Referrals | |
| Categories | Loyalty and rewards, Discounts | Loyalty and rewards, Discounts | |
| Key Features & Highlights | |||
| Purpose | Set up a fully adjustable loyalty and referral program in a few hours and adapt it to your requirements. | Loyalty & Referral Program: Free orders! Easy setup with no coding! Round-the-clock support from our team! | |
| Features List |
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| Highlights |
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| User Reviews and Ratings | |||
| Recommended % | 89.2% | 98.0% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 3 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 30 day(s) | Yes, for 14 day(s) | |
| Technical Information | |||
| Rating | 4.3 | 4.9 | |
| Total Reviews | 34 | 1,544 | |
| Launch Date | 12/20/2021 | 6/28/2021 | |
| SD Points | 7 | 293 | |
More Details About Influence: Loyalty & Referral
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Influence: Loyalty & Referral Q&A
Customer Reviews
Influence: Loyalty & Referral has an overall rating of 4.4 stars from a total of 34 reviews on the Shopify app store. Of these, 30 (88.2%) are positive, 0 (0.0%) are neutral, and 4 (11.8%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
The price isn't cheap, and honestly, it’s not worth it for what you get. The app added its content across all of my pages — it completely took over my storefront. I reached out to customer support over 3 months ago, and the issue is still unresolved.Even after giving their team full access, they keep asking basic questions instead of just checking things themselves. I really don’t understand why they can’t investigate directly and fix the problem. Very disappointing experience.
The price isn't cheap, and honestly, it’s not worth it for what you get. The app added its content across all of my pages — it completely took over my storefront. I reached out to customer support over 3 months ago, and the issue is still unresolved.Even after giving their team full access, they keep asking basic questions instead of just checking things themselves. I really don’t understand why they can’t investigate directly and fix the problem. Very disappointing experience.
Great customer service and a very simple platform to use. One or two enhancements could be made i.e. the ability to actually check if someone followed your social channels vs clicking on the link alone
Updating the review after the developers reply: After they sorted out how to grant us access to what we had paid for, we began installing the app. I thought they'd redeem themselves. I was wrong. It's full of bugs and feels like someone vibe coded the whole thing. In the redeem modal, for example, they show the following completely inconsistent and partially wrong strings in the same view: "CHF1 off every 100 Points" "Redeem 1400 {{pointsCurrency}}" "$14.00 off your shopping cart" How can any of their customers put this in their store and still have shoppers trust them? There are error messages everywhere. The strings don't translate properly. It's a complete mess. Feels like I am playing QA tester for them. Support is basically russian roulette. There's not one agent that will take your case and work through it. You just get whoever is available and then they don't follow up and then Intercom asks you after a few hours "Just checking back in, let us know if there's anything else we can help with." There are many words I would like to use to express my feelings and describe the application but they would probably go against the guidelines here. To influence.io: If you're serious about making things better, have someone from your team send me a direct email and I'll send you the list of bugs with screenshots. I am definitely not going to do all of that through Intercom and then re-explain it over and over to each new agent. Original review: They charged us, but we don't have access to the app. Support doesn't help and is not transparent about what is happening. It's a complete joke. Stay away from this if you can and don't use reviews.io. There are better and cheaper alternatives. We upgraded our reviews.io subscription to include the influence.io "bolt-on". But influence.io keeps showing our tier as "free" and we don't have access to the features even though we were already charged for it!The support is a joke. Every new agent who enters the chat doesn't understand what is happening, and we need to explain it again. They don't follow up on the status, provide proactive updates, or explain what is happening.I even get automated messages from them saying, "Is there anything else we can help you with?". Even though our problem is not solved, they are the ones who should follow up with us.
Updating the review after the developers reply: After they sorted out how to grant us access to what we had paid for, we began installing the app. I thought they'd redeem themselves. I was wrong. It's full of bugs and feels like someone vibe coded the whole thing. In the redeem modal, for example, they show the following completely inconsistent and partially wrong strings in the same view: "CHF1 off every 100 Points" "Redeem 1400 {{pointsCurrency}}" "$14.00 off your shopping cart" How can any of their customers put this in their store and still have shoppers trust them? There are error messages everywhere. The strings don't translate properly. It's a complete mess. Feels like I am playing QA tester for them. Support is basically russian roulette. There's not one agent that will take your case and work through it. You just get whoever is available and then they don't follow up and then Intercom asks you after a few hours "Just checking back in, let us know if there's anything else we can help with." There are many words I would like to use to express my feelings and describe the application but they would probably go against the guidelines here. To influence.io: If you're serious about making things better, have someone from your team send me a direct email and I'll send you the list of bugs with screenshots. I am definitely not going to do all of that through Intercom and then re-explain it over and over to each new agent. Original review: They charged us, but we don't have access to the app. Support doesn't help and is not transparent about what is happening. It's a complete joke. Stay away from this if you can and don't use reviews.io. There are better and cheaper alternatives. We upgraded our reviews.io subscription to include the influence.io "bolt-on". But influence.io keeps showing our tier as "free" and we don't have access to the features even though we were already charged for it!The support is a joke. Every new agent who enters the chat doesn't understand what is happening, and we need to explain it again. They don't follow up on the status, provide proactive updates, or explain what is happening.I even get automated messages from them saying, "Is there anything else we can help you with?". Even though our problem is not solved, they are the ones who should follow up with us.
Customer service is great. Trilok was very helpful and quick to respond. I found the answer to my question. The app itself still needs some work but than that it's all good
Always 10/10 support
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Influence: Loyalty & Referral on your Shopify store
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Influence: Loyalty & Referral FAQ's
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