Narvar Return and Exchange by Narvar
Protect your income by converting returns into exchanges using our returns platform. Save on sales and keep up to 60% of your earnings with exchanges.
3.7
(21)
PB5star, United States
Narvar has been a reliable part of our post-purchase experience. The tracking pages are clean and on-brand, and the return flow is easy for customers to use and simple for our team to manage.Support has been solid when we’ve needed it. Responses are clear and and setup was straightforward.Overall, it’s a well-built platform that does what it promises and scales with you as you grow. Happy to recommend.
Install in your Shopify Store
Narvar Return and Exchange Charts
Track Narvar Return and Exchange's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Narvar Return and Exchange
Pros
Customization and Automation: High flexibility in tailoring return rules, refund policies, and branding, reducing manual workload.
Efficient Customer Support: Responsive and helpful support team, often praised for quick issue resolution and onboarding assistance.
Streamlined Returns Process: Automation significantly reduces customer service inquiries and speeds up return handling.
Integration Capabilities: Seamless integration with platforms like Shopify and Klaviyo, enhancing workflow efficiency.
Cons
Complex Setup and UX: Initial configuration is challenging, and some users find the interface confusing for both admins and customers.
Exchange Functionality Issues: Problems with price adjustments during exchanges, leading to financial discrepancies.
Screenshots
About the App
Save on sales and keep up to 60% of your earnings with exchanges.
- Flexible Exchange Options: Preserve sales and maintain income by offering flexible exchange choices and store credit.
- Convenient return options: Enhance customer satisfaction by offering top-notch and easy return options.
- Intelligent Returns Management: Handle complex situations and make wise choices with the help of return analysis.
Keywords
Key Features
- Convert refund requests into exchanges to retain revenue and reduce costs.
- Offer flexible exchange options and store credit to preserve sales.
- Provide convenient return methods like mail, in-store, or partner locations.
Pricing
Narvar Return and Exchange Pricing Plans
$0/month
Here's an overview of Narvar Return and Exchange costs for each of the plan(s):
The app offers 1 free plan(s). The free plan(s) offered by Narvar Return and Exchange: ().
The plan encompasses all the features provided by the app.
Narvar Return and Exchange Price Summary
| Pricing summary | Free |
| Total Pricing Plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
Narvar Return and Exchange Shopify App Discounts
If you are looking for discounts on Narvar Return and Exchange app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Narvar to secure better deals on the Narvar Return and Exchange app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Narvar Return and Exchange
“Narvar has been a reliable part of our post-purchase experience. The tracking pages are clean and on-brand, and the return flow is easy for customers to use and simple for our team to manage.Support has been solid when we’ve needed it. Responses are clear and and setup was straightforward.Overall, it’s a well-built platform that does what it promises and scales with you as you grow. Happy to recommend.”
“Narvar has allowed our organization to turn what was once simply transactional messaging into a revenue stream. It is easy to customize and make updates to include promotional offers, new product launches, and creative changeovers. The ability to schedule these also eliminates the need to time real-time updates to coincide with the aforementioned. The platform has also reduced our customers' dependency on our in-house Customer Service team by providing real-time information to Sockwell's customers at the click of a button. ”
“Narvar Returns & Exchanges has been a great returns RMA system for the brand. The only downside is the analytics, its a bit a stretch to get deeper in visibility.”
Trusted By
Trusted by the best Shopify stores
PB5star
United States
Sockwell
United States
Rockstar Original
United States
Tropicfeel
Spain
C-IN2 New York
United States
Pure Fishing®
United States
TWOTHIRDS
Spain
Pink Lily
United States
Protect your income by converting returns into exchanges using our returns platform.
Designed for user ease
Customers can return items in a way that suits them. They can choose to return by post, to a local shop, or to over 200,000 carrier and partner locations.
Make customized return policies.
Set up detailed return strategies, rules, and costs for various products or customer groups to provide a unique experience.
Provide simple swaps
Save money and cut down on returns and inventory markdown costs by turning returns into exchanges.
Comparison
Top Narvar Return and Exchange Alternatives Detailed Comparison
The table below highlights the crucial differences between Narvar Return and Exchange and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 3.7(21 reviews) | 4.9(405 reviews) | |
| Developed by | Narvar | Channelwill | |
| Launch Date | 8/31/2021 | 6/30/2023 | |
| Pricing | Free | Free, $29/month, $99/month, $299/month | |
| Objective | Save on sales and keep up to 60% of your earnings with exchanges. | - | |
| Categories | Returns and exchanges | Returns and exchanges, Returns and warranty - Other | |
| Key Features & Highlights | |||
| Purpose | Protect your income by converting returns into exchanges using our returns platform. | Make returns easy to cut costs, keep customers, and regain revenue. | |
| Features List |
|
| |
| Highlights |
|
| |
| User Reviews and Ratings | |||
| Recommended % | 85.7% | 97.8% | |
| Pros |
|
| |
| Cons |
| - | |
| Pricing and Plans | |||
| Total Pricing Plans | 0 | 4 | |
| Free Plan | Not available | Available | |
| Free Trial | No | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 3.7 | 4.9 | |
| Total Reviews | 21 | 437 | |
| Launch Date | 8/31/2021 | 6/30/2023 | |
| SD Points | 1 | 159 | |
More Details About Narvar Return and Exchange
Looking to install Narvar Return and Exchange app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Narvar Return and Exchange Q&A
Customer Reviews
Narvar Return and Exchange has an overall rating of 4.2 stars from a total of 21 reviews on the Shopify app store. Of these, 18 (85.7%) are positive, 0 (0.0%) are neutral, and 3 (14.3%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Narvar has been a reliable part of our post-purchase experience. The tracking pages are clean and on-brand, and the return flow is easy for customers to use and simple for our team to manage.Support has been solid when we’ve needed it. Responses are clear and and setup was straightforward.Overall, it’s a well-built platform that does what it promises and scales with you as you grow. Happy to recommend.
Narvar has allowed our organization to turn what was once simply transactional messaging into a revenue stream. It is easy to customize and make updates to include promotional offers, new product launches, and creative changeovers. The ability to schedule these also eliminates the need to time real-time updates to coincide with the aforementioned. The platform has also reduced our customers' dependency on our in-house Customer Service team by providing real-time information to Sockwell's customers at the click of a button.
Narvar Returns & Exchanges has been a great returns RMA system for the brand. The only downside is the analytics, its a bit a stretch to get deeper in visibility.
The experience has been amazing. Narvar has allowed us to provide a better experience with all our customers and not only that, but has also made our job easier. We appreciate that it is intuitive and their customer suppport is always willing to help providing quick solutions.
Updated review (2023.05.24)We've been using Narvar for a couple of years now, and their team has made a lot of great improvements within the past several months. First, I got a little sneak peek of their new customer interface and it's wonderful. The new customer interface is a lot easier to use/navigate. I can't wait for this new UX|UI to be fully rolled out. We added CS options to our return reasons and we're happy that we can now hide these from customers. It's great that our CS agents now have the option to create a return on the order page in Shopify. Also, their customer support team has been amazing. Shout out to Harrish who is always helpful and responsive. Our experience with Narvar started out on a rough patch, but we are very happy to see that they are making great improvements. Interestingly, it is the only Return App so far that has been able to create solutions for our complex returns issues.
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install Narvar Return and Exchange on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Narvar Return and Exchange FAQ's
Alternatives
See all Alternatives to Narvar Return and Exchange Shopify App.
Most Popular
Most popular Shopify apps on the market
