Nibble – AI Negotiation by Nibble

Nibble's AI chatbot allows brands to directly negotiate with customers for immediate beneficial deals. Boost conversion and average order value with AI negotiation that customers enjoy.

4.7

(29)

$499/month
XY
5

Capsuline, United States

5/14/2024

We love Nibble. We use it to negotiate with customers after hours and it has been a steady app since we implemmented it, around 2 years ago. 14% of the Nibble chats result in a purchase! It's super easy to install and their customer service is superb. They help to implemment or to modify if neccessary.

1 of 5

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Nibble – AI Negotiation Charts

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Pros and Cons

Pros and Cons of Nibble – AI Negotiation

Pros

Effective Sales Tool: The app significantly boosts conversions and engages customers in price negotiations, often resulting in sales that wouldn’t occur otherwise.

Seamless Integration: Users report easy installation and smooth compatibility with e-commerce platforms, requiring minimal setup effort.

Responsive Customer Support: The support team is frequently praised for being quick, helpful, and available at all hours, including weekends.

User-Friendly Interface: The app’s backend and negotiation features are intuitive and straightforward for both merchants and customers.

Cons

High Pricing Barriers: Some users find the pricing model inflexible, with essential features like translations and whitelabeling locked behind expensive plans.

Limited Language Support: Non-English users, particularly German speakers, note the lack of localization options without committing to costly contracts.


Screenshots


About the App

Boost conversion and average order value with AI negotiation that customers enjoy.

  • Price Negotiation: Boost Sales – encourage customers to propose a mutually beneficial price.
  • Strategic Discounting: Clear out inventory - skip general discounts and let customers negotiate their own deals.
  • Exciting Sales: Customer Engagement - Surprise your customers to make your sales more interesting.
  • Enhanced Chat Commerce: Larger Baskets – provide product packages, recommendations, and flexible pricing in chat.

Keywords

AI negotiation Shopify apps
customer offer Shopify apps
personalized pricing Shopify apps
D2C sales Shopify apps
B2B sales Shopify apps
exit intent popups Shopify apps
email triggers Shopify apps
increase AOV Shopify apps
custom pricing Shopify apps
negotiation tool Shopify apps

Key Features

  • AI chatbot negotiates personalized deals with customers in real-time.
  • Customize the chatbot to reflect your brand’s tone and values.
  • Trigger negotiations based on dwell time or exit intent to recover sales.

Pricing

Nibble – AI Negotiation Pricing Plans

Professional

$499/month

  • Starter Plan +

  • Dwell time & page revisit triggers

  • Mixed Basket Checkout

  • Magic Links

  • Brand Values Statements

Here's an overview of Nibble – AI Negotiation costs for each of the plan(s):

The app offers 1 paid plan(s). The paid plan(s) offered by Nibble – AI Negotiation: (Professional).

The details of the plan(s) are outlined below:

Professional: The Professional plan costs $499 and comes with a 7-day free trial period. The plan offers a host of features, including Starter Plan +, Dwell time & page revisit triggers, Mixed Basket Checkout, Magic Links, Brand Values Statements, Gift With Purchase.

Nibble – AI Negotiation Price Summary
Pricing summary$499/month. Free trial available.
Total Pricing Plan(s)1
Number of free plan(s)0
Number of paid plan(s)1
Cost of Paid Plan(s)$499
Free trial availableYes, for 7 day(s)

For further information regarding Nibble – AI Negotiation app pricing plans, see the official website.

Nibble – AI Negotiation Shopify App Discounts

If you are looking for discounts on Nibble – AI Negotiation app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Nibble to secure better deals on the Nibble – AI Negotiation app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
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Testimonials

What our users say about Nibble – AI Negotiation

We love Nibble. We use it to negotiate with customers after hours and it has been a steady app since we implemmented it, around 2 years ago. 14% of the Nibble chats result in a purchase! It's super easy to install and their customer service is superb. They help to implemment or to modify if neccessary.

Capsuline
United States

I think it's a great idea and after testing it I have to say that I'm thrilled with how easy it works. It's fun to negotiate the prices. The backend is very self-explanatory. What I don't like. We would have liked to try it out once, start a campaign to see how it is received. Our customers are from Germany, so we wanted a German translation, but of course we also wanted to adapt the style of the button. The surprise: it's not possible. In fact, it is only possible if you sign a one-year contract, i.e. a minimum of 6000 USD + 2%. That is an absurdity. With this sentence the conversation with the support was over. Further inquiries remained unanswered. Even the "Whitelabel" solution is only available in the Enterprise plan. So even with 499 USD + 2% sales fee you have to leave the advertising for it. Conclusion: Cool tool, bad pricing policy, inflexible support. But as always, someone will come along who does exactly the same thing only better :-)

Rollei
Germany

We have had a brilliant response since adding Nibble to our customers experience. It's a WIN-WIN platform - it effectively engages customers whilst maintaining Transformulas branding. The team at Nibble are always on hand to answer questions and give us suggestions, they have ensured a seamless experience. Super easy for both us, as the brand, and customers to use.

Transformulas
United Kingdom

Trusted By

Trusted by the best Shopify stores

Capsuline

United States

Rollei

Germany

Transformulas

United Kingdom

Ticketing Professionals

United Kingdom

HoldnDrive

United Kingdom


Nibble's AI chatbot allows brands to directly negotiate with customers for immediate beneficial deals.

Better Conversion

Nibble is there to negotiate a deal, usually at a more favorable profit margin.

Genuine Customer Interaction

It grabs users' attention for 1-2 minutes and makes them happy.

Regulated Price Reduction

Avoid general discounts and coupon codes: instead, opt for personalized deals and price insights!


Comparison

Top Nibble – AI Negotiation Alternatives Detailed Comparison

The table below highlights the crucial differences between Nibble – AI Negotiation and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Nibble – AI NegotiationNibble – AI NegotiationView on Shopify
Discounty: Bulk Discount SalesDiscounty: Bulk Discount SalesView on Shopify
General Information
Ratings
4.7(19 reviews)
4.9(788 reviews)
Developed byNibbleDiscounty
Launch Date12/21/202010/19/2022
Pricing$499/monthFree, $9.90/month, $19.90/month, $39.90/month
ObjectiveBoost conversion and average order value with AI negotiation that customers enjoy.Discounty: Managing large-scale discounts and sales promotions
CategoriesPricing optimization, DiscountsDiscounts, Pricing optimization
Key Features & Highlights
PurposeNibble's AI chatbot allows brands to directly negotiate with customers for immediate beneficial deals.Sell your products at lower prices to encourage customers to purchase. It's easy and automatic.
Features List
  1. AI chatbot negotiates personalized deals with customers in real-time.
  2. Customize the chatbot to reflect your brand’s tone and values.
  3. Trigger negotiations based on dwell time or exit intent to recover sales.
  1. Set tiered discounts like "Buy 2, Get 10% Off" to boost order value.
  2. Automatically apply discounts to products based on tags or collections.
  3. Customize countdown timers to create urgency for limited-time promotions.
Highlights
  1. Works with the latest themes
  1. Works with the latest themes
User Reviews and Ratings
Recommended %96.6%97.8%
Pros
  1. The app significantly boosts conversions and engages customers in price negotiations, often resulting in sales that wouldn’t occur otherwise.
  2. Users report easy installation and smooth compatibility with e-commerce platforms, requiring minimal setup effort.
  3. The support team is frequently praised for being quick, helpful, and available at all hours, including weekends.
  4. The app’s backend and negotiation features are intuitive and straightforward for both merchants and customers.
  5. Merchants appreciate the ability to personalize the chatbot and align it with their brand’s tone of voice.
  6. The bot’s playful and interactive nature enhances customer experience and fosters repeat business.
  7. Users feel valued as the development team actively incorporates feedback and maintains open communication.
  1. Multiple reviews highlight the responsiveness, professionalism, and efficiency of support staff like Pearl, Dela, and Melika.
  2. The app is frequently described as intuitive, easy to set up, and straightforward to navigate.
  3. Users consistently praise the speed and effectiveness of problem-solving by the support team.
  4. The app’s ability to handle complex discount configurations and bulk pricing is highly valued.
  5. Support agents often anticipate needs, offering guidance and troubleshooting without delay.
  6. Users appreciate round-the-clock support, especially during critical times like Black Friday.
  7. The app allows for tailored discount setups and design tweaks to match store themes.
  8. Several users noted increased sales volume due to the app’s features.
  9. Support teams provide detailed explanations, videos, and follow-ups to ensure understanding.
Cons
  1. Some users find the pricing model inflexible, with essential features like translations and whitelabeling locked behind expensive plans.
  2. Non-English users, particularly German speakers, note the lack of localization options without committing to costly contracts.
  3. The chatbot occasionally struggles to interpret customer responses with poor grammar or spelling, affecting negotiation accuracy.
  1. A few users reported issues with checkout box display glitches.
  2. One review mentioned the lack of fixed pricing functionality.
Pricing and Plans
Total Pricing Plans14
Free PlanNot availableAvailable
Free TrialYes, for 7 day(s)Yes, for 3 day(s)
Technical Information
Rating
4.7
4.9
Total Reviews29844
Launch Date12/21/202010/19/2022
SD PointsN/A488

More Details About Nibble – AI Negotiation

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Nibble – AI Negotiation Q&A


Customer Reviews

4.4
29 total reviews
5
28
4
0
3
0
2
1
1
0

Nibble – AI Negotiation has an overall rating of 4.9 stars from a total of 29 reviews on the Shopify app store. Of these, 28 (96.6%) are positive, 0 (0.0%) are neutral, and 1 (3.4%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Capsulinefrom United States
May 14, 2024

We love Nibble. We use it to negotiate with customers after hours and it has been a steady app since we implemmented it, around 2 years ago. 14% of the Nibble chats result in a purchase! It's super easy to install and their customer service is superb. They help to implemment or to modify if neccessary.

Rolleifrom Germany
May 6, 2024

I think it's a great idea and after testing it I have to say that I'm thrilled with how easy it works. It's fun to negotiate the prices. The backend is very self-explanatory. What I don't like. We would have liked to try it out once, start a campaign to see how it is received. Our customers are from Germany, so we wanted a German translation, but of course we also wanted to adapt the style of the button. The surprise: it's not possible. In fact, it is only possible if you sign a one-year contract, i.e. a minimum of 6000 USD + 2%. That is an absurdity. With this sentence the conversation with the support was over. Further inquiries remained unanswered. Even the "Whitelabel" solution is only available in the Enterprise plan. So even with 499 USD + 2% sales fee you have to leave the advertising for it. Conclusion: Cool tool, bad pricing policy, inflexible support. But as always, someone will come along who does exactly the same thing only better :-)

Developer response
Developer ResponseMay 7, 2024

I think it's a great idea and after testing it I have to say that I'm thrilled with how easy it works. It's fun to negotiate the prices. The backend is very self-explanatory. What I don't like. We would have liked to try it out once, start a campaign to see how it is received. Our customers are from Germany, so we wanted a German translation, but of course we also wanted to adapt the style of the button. The surprise: it's not possible. In fact, it is only possible if you sign a one-year contract, i.e. a minimum of 6000 USD + 2%. That is an absurdity. With this sentence the conversation with the support was over. Further inquiries remained unanswered. Even the "Whitelabel" solution is only available in the Enterprise plan. So even with 499 USD + 2% sales fee you have to leave the advertising for it. Conclusion: Cool tool, bad pricing policy, inflexible support. But as always, someone will come along who does exactly the same thing only better :-)

Transformulasfrom United Kingdom
March 1, 2024

We have had a brilliant response since adding Nibble to our customers experience. It's a WIN-WIN platform - it effectively engages customers whilst maintaining Transformulas branding. The team at Nibble are always on hand to answer questions and give us suggestions, they have ensured a seamless experience. Super easy for both us, as the brand, and customers to use.

Ticketing Professionalsfrom United Kingdom
March 1, 2024

Heard about Nibble and was delighted to have them speak at our ticketing conference a few years ago, we used them this year to help negotiate, rather than discount our last few tickets, and the users have loved it, with a couple wanting to use on their own events. It's easy to use and support is always there, but rarely used, as the platform is so solid.

HoldnDrivefrom United Kingdom
July 17, 2023

Using nibble on multiple stores now , user engagement increased drastically , support is very friendly, helpful , and quick to solve any issues such as customization at no extra cost. Best thing I love about nibble is how easy it is to set up a rule it works perfectly fine with every store we run. Get rid of discount codes and annoying pop-ups nibble is the way to go, I highly recommend this software!


Video Demo and Screenshots

Product Video

Nibble – AI Negotiation Demo

Product Screenshots

Nibble – AI Negotiation screenshot 1
Nibble – AI Negotiation screenshot 2

Installation Steps

How to install Nibble – AI Negotiation on your Shopify store

1

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2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

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72 customers chose this

Nibble – AI Negotiation FAQ's


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