Okendo: Reviews & Loyalty Shopify App by Okendo

Increase trust and boost sales with real customer ratings, reviews, visuals, question and answer sessions, and net promoter scores. User ratings, comments, images/videos, user-generated content, questions and answers, and responses.

4.9 1,452 reviewsFreePaid from $19/month

Install in your Shopify store We pass your name, email and store domain to the Okendo team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Okendo: Reviews & Loyalty

Pros
  • Ease of Use: The app is consistently praised for its intuitive interface and straightforward setup.
  • Customer Support: Exceptional responsiveness and helpfulness from the support team, often going above and beyond.
  • Integration Capabilities: Seamless integration with various platforms like Shopify, Klaviyo, and Foursixty.
  • Customization Options: Highly flexible and customizable features to align with brand needs.
Cons
  • Initial Integration Hiccups: Some users faced difficulties during the initial setup or migration from other platforms.
  • Feature Learning Curve: Occasional mentions of needing time to fully utilize advanced features.

Screenshots

Okendo: Reviews & Loyalty Shopify app screenshot 1
Okendo: Reviews & Loyalty Shopify app screenshot 2
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Okendo: Reviews & Loyalty Shopify app screenshot 4
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Okendo: Reviews & Loyalty Shopify app screenshot 7
Okendo: Reviews & Loyalty Shopify app screenshot 8
Okendo: Reviews & Loyalty Shopify app screenshot 9
Okendo: Reviews & Loyalty Shopify app screenshot 10
Okendo: Reviews & Loyalty Shopify app screenshot 11

About the app

User ratings, comments, images/videos, user-generated content, questions and answers, and responses.

  • Review & UGC Widgets: Large selection of attractive, super-fast onsite review and User-Generated Content (UGC) display widgets.
  • Real-time surveys: Instant short surveys for customer satisfaction scores, marketing insights, and preference information.
  • Incentive Rewards: A rewards engine to encourage the collection of reviews, user-generated content (UGC), and sharing of data.
  • Platform Integrations: Connects with Klaviyo, Gorgias, Attentive, LoyaltyLion and others.
  • Dedicated Customer Support: Our dedicated customer support team is available 24/7 to assist you.

Install in your Shopify store We pass your name, email and store domain to the Okendo team so they can help install and configure the app on your store.

Keywords

customer reviews Shopify appsloyalty program Shopify appsproduct quizzes Shopify appspost checkout referrals Shopify appsShopify Shop integration appscustomer data profiles Shopify appsmarketing platform Shopify appsonsite referrals Shopify appsproduct recommendation quizzes Shopify appsreviews and surveys Shopify appscustomer engagement Shopify appsreferral program Shopify appsunified customer profiles Shopify appspost review referrals Shopify appscustomizable review formats Shopify apps

Key features

  • Automate review collection with post-purchase emails and rewards.
  • Showcase photo and video reviews to build trust.
  • Create engaging product quizzes with incentives for participation.

Pricing

Okendo: Reviews & Loyalty pricing plans

Free
$0 /month
  • Up to 50 orders/month
  • Automated Review Request Emails
  • Smart Review Form
  • Review Rewards Engine
  • Review Displays
Essential
$19 /month
  • Up to 200 orders/month
  • Everything in Free
Growth
$119 /month
  • Up to 1,500 orders/month
  • Everything in Essential, plus:
  • AI Review Summaries
  • AI Review Keywords
  • TikTok Shop Integration
Power
$299 /month
  • Up to 3,500 orders/month
  • Everything in Growth, plus:
  • Review Campaigns
  • Advanced CSS Editor
  • Email & SMS Integrations

Not sure which plan to pick? Discuss Free or Essential plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Okendo: Reviews & Loyalty costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Okendo: Reviews & Loyalty is Free. The paid plans offered by Okendo: Reviews & Loyalty are Essential, Growth, Power.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Up to 50 orders/month, Automated Review Request Emails, Smart Review Form, Review Rewards Engine, Review Displays, Google SEO Snippets, Review Grouping, Review Moderation.
  • Essential: the Essential plan costs $19 and comes with a 14-day free trial period. The plan offers a host of features, including Up to 200 orders/month, Everything in Free.
  • Growth: the Growth plan costs $119 and comes with a 14-day free trial period. The plan offers a host of features, including Up to 1,500 orders/month, Everything in Essential, plus:, AI Review Summaries, AI Review Keywords, TikTok Shop Integration, Q&A Widget, Many more features....
  • Power: the Power plan costs $299 and comes with a 14-day free trial period. The plan offers a host of features, including Up to 3,500 orders/month, Everything in Growth, plus:, Review Campaigns, Advanced CSS Editor, Email & SMS Integrations, Advanced Reporting, Managed Onboarding, Many more features....

Okendo: Reviews & Loyalty price summary

Pricing summaryFree plan available. Free trial available.
Total pricing plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of paid plan(s)$19, $119, $299
Free trial availableYes, for 14 day(s)

For further information regarding Okendo: Reviews & Loyalty pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Okendo team so they can help install and configure the app on your store.

Comparison

Top Okendo: Reviews & Loyalty alternatives — detailed comparison

The table below highlights the crucial differences between Okendo: Reviews & Loyalty and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings4.8 ★ (1,431 reviews)4.7 ★ (3,753 reviews)4.9 ★ (940 reviews)
Developed byOkendoStamped.ioNexfal
Launch date12 June 201812 January 201625 June 2018
PricingFree, $19/month, $119/month, $299/month$23/month, $99/month, $199/month, $299/monthFree, $9/month, $14/month, $19/month
ObjectiveUser ratings, comments, images/videos, user-generated content, questions and answers, and responses.App for product reviews and ratings, picture feedback, referrals, and Net Promoter Score.Reviews of Products, Pictures, Reviews on Amazon/Aliexpress, Questions and Answers, User-Generated Content.
CategoriesProduct reviews, Loyalty and rewardsLoyalty and rewards, Product reviewsProduct reviews, Loyalty and rewards
Key features & highlights
PurposeIncrease trust and boost sales with real customer ratings, reviews, visuals, question and answer sessions, and net promoter scores.Stamped allows you to collect and display effective reviews and ratings, photos and videos, as well as Q&A.Gather and display product reviews and star ratings. Include testimonials to establish trust and credibility.
Features list
  • Automate review collection with post-purchase emails and rewards.
  • Showcase photo and video reviews to build trust.
  • Create engaging product quizzes with incentives for participation.
  • Collect and import reviews from multiple sources including Google and Instagram.
  • Enhance SEO with rich snippets to improve search rankings.
  • Display customizable widgets and banners to boost conversion rates.
  • Display star ratings and reviews across your store to build trust.
  • Automatically request reviews post-purchase to gather authentic feedback.
  • Import reviews from Amazon and AliExpress to enhance credibility.
Highlights——
  • Based in United States
User reviews and ratings
Recommended97.2%95.4%98.3%
Pros
  • The app is consistently praised for its intuitive interface and straightforward setup.
  • Exceptional responsiveness and helpfulness from the support team, often going above and beyond.
  • Seamless integration with various platforms like Shopify, Klaviyo, and Foursixty.
  • Highly flexible and customizable features to align with brand needs.
  • Smooth and efficient onboarding process with dedicated assistance.
  • Offers a wide range of functionalities, including reviews, loyalty programs, and referrals.
  • Significant increase in review volume and quality, enhancing social proof.
  • Competitive pricing compared to similar platforms.
  • Stable performance with minimal issues reported.
  • Review displays and email templates are visually appealing and professional.
  • Consistently praised for fast, helpful, and personalized assistance.
  • Intuitive setup and user-friendly interface, often highlighted as straightforward.
  • Works smoothly with Shopify and other platforms, enhancing store functionality.
  • Automated emails and tools significantly boost review volume.
  • Flexible design and display features to match store branding.
  • Competitive pricing compared to alternatives, with valuable free-tier features.
  • Many users report increased conversions and trust due to reviews.
  • Stable and efficient operation with minimal technical issues.
  • Offers advanced functionalities like photo reviews and loyalty programs.
  • Users appreciate the fast deployment and immediate results.
  • Consistently praised for fast, friendly, and effective issue resolution.
  • Intuitive interface and straightforward setup process.
  • App operates smoothly without affecting page load speed.
  • Offers extensive customization and useful tools for review management.
  • Seamlessly imports reviews from Amazon and other platforms.
  • Quick to address bugs and implement custom requests.
  • Competitive cost with a free trial option.
  • Frequently described as user-friendly and visually appealing.
  • Works well with Shopify and other third-party apps.
  • Many users highly recommend the app due to overall quality and support.
Cons
  • Some users faced difficulties during the initial setup or migration from other platforms.
  • Occasional mentions of needing time to fully utilize advanced features.
  • Rare issues with custom themes requiring additional support for seamless integration.
  • Some users desire more functionality without upgrading.
  • A few reports of minor delays in the interface during use.
  • Requires technical support for some advanced customizations.
  • Some users encountered minor difficulties during installation.
  • A few users noted the absence of verified reviews in the free plan.
  • Rare reports of issues like reviews not displaying initially.
  • A few users required additional CSS adjustments for theme alignment.
Pricing and plans
Total pricing plans444
Free planAvailableNot availableAvailable
Free trialYes, for 14 day(s)NoYes, for 7 day(s)
Technical information
Rating4.8 ★4.7 ★4.9 ★
Total reviews1,4523,749939
Launch date12 June 201812 January 201625 June 2018

More details about Okendo: Reviews & Loyalty

Product description

Okendo is a marketing platform that aids brands in cultivating robust customer relationships for efficient growth. It helps businesses understand customer tendencies, promote customer advocacy, and provide more tailored customer experiences.

AI summary

Okendo is a Shopify app designed to collect, manage, and display customer reviews, with additional features like loyalty programs, referrals, quizzes, and surveys. The app offers seamless integration with Shopify and third-party platforms such as Klaviyo, Foursixty, and Google Shopping, enhancing marketing automation and customer engagement. Its intuitive interface allows for extensive customization, enabling brands to align review displays with their aesthetic and functional needs. Key strengths include robust customer support, praised for responsiveness and expertise, as well as an efficient onboarding process that simplifies setup. The app also automates review requests, supports multimedia reviews (images/videos), and provides analytics to track feedback. While generally well-regarded, some users note occasional delays in support responsiveness during feature rollouts, and a few encountered initial integration challenges. Pricing is described as competitive, offering value for its feature set. Overall, Okendo is positioned as a comprehensive solution for businesses seeking to build trust through social proof while streamlining review management.

Support

For any questions, concerns, or assistance with Okendo: Reviews & Loyalty, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the Okendo: Reviews & Loyalty are available in various languages on the Shopify app store, including English.

Okendo: Reviews & Loyalty support information in a nutshell
Support emailsupport@okendo.io
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Okendo: Reviews & Loyalty seamlessly integrates with are given below.

CheckoutCustomer accountsShopify POSShopify FlowShopify AdminGoogleGorgiasKlaviyoMetaPostscriptTikTok
Developer
NameOkendo
ProfileSee all apps by Okendo
WebsiteView developer profile
AddressLevel 13, 333 George St, Sydney, NSW, 2000

Installation

How to install Okendo: Reviews & Loyalty on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Okendo team.

2

The developer gets in touch

Okendo contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.9
★★★★★
1,452 total reviews
51,385
426
37
23
131

Okendo: Reviews & Loyalty has an overall rating of 4.9 stars from a total of 1,452 reviews on the Shopify app store. Of these, 1,411 (97.2%) are positive, 7 (0.5%) are neutral, and 34 (2.3%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Miranda Fryefrom United States · 13 November 2026

Moving both our reviews and loyalty program under Okendo has simplified our tech stack and improved how we engage with customers post-purchase.Their support team is responsive and the platform is reliable. I am pleased with our decision to implement Okendo.

★★★★★Crap Eyewearfrom United States · 10 November 2026

We have nothing but positive things to say about Laura and the rest of the Okendo team <3

★★★★★Tailwind Nutritionfrom United States · 9 November 2026

Great platform and responsive support team. Okendo has been a solid fit for our Shopify store. The platform is easy to work with, gives us a lot of flexibility around reviews and customer feedback, and integrates well with the rest of our ecommerce stack. The support team has also been very responsive and helpful whenever we’ve had questions or wanted to optimize our setup. Overall, it’s been a strong experience and I’d recommend Okendo to other Shopify brands looking for a more robust reviews platform.

★★★★★GoDark Bagsfrom Canada · 6 November 2026

Amazing service and proper merchant support to get the most out of what they offer. Thanks Okendo!

★★★★★Raaka Chocolatefrom United States · 5 November 2026

Okendo is great! Since getting started in the summer, we have seen an increase in reviews, loyalty, and referral. The setup was incredibly easy and their support team is really helpful with strategy and addressing any issues. I can't recommend it enough.

Install in your Shopify store We pass your name, email and store domain to the Okendo team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#4
Quizzes
Total reviews
1,452
▲ 26 vs 30 days ago
Average rating
4.9 ★
0.00 vs 30 days ago
Top market
US
61.9% of installs · ▲ 1.05%

Category & keyword rankings

Position and market share today

KeywordQuizzes#415.6% ▼19.5
Collectionapps-to-extend-hydrogen-build#59.1% ▲1.2
CollectionApps that enhance your custom storefront#82.9% ▲0.3
Collectionthank-you-order-status-reviews#90.8% ▲0.0

Reviews trend

Cumulative reviews · last 6 months

1,357 → 1,452 reviews · rating steady at 4.9★
Ranks #4 in 1 of 10 App Store groups tracked.Open full charts →

Okendo: Reviews & Loyalty FAQs

How do I install the Okendo: Reviews & Loyalty Shopify app?
To install Okendo: Reviews & Loyalty on your Shopify store, click on the Okendo: Reviews & Loyalty installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Okendo: Reviews & Loyalty on your Shopify store, then contact us now.
What are the key features of Okendo: Reviews & Loyalty?

The key features offered by Okendo: Reviews & Loyalty to Shopify store owners are:

  • AI-powered Review displays and UGC collection automations.
  • Loyalty programs based on points, perks, store credit & direct rewards.
  • Product recommendation quizes, community badges & dynamic surveys and polls.
  • Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps.
  • Hands-on, 24-7 customer support and strategy guidance for all users
Does Okendo: Reviews & Loyalty integrate with other Shopify apps or tools?

Yes, Okendo: Reviews & Loyalty seamlessly integrates with other Shopify apps or tools, such as Large selection of attractive, super-fast onsite review and User-Generated Content (UGC) display widgets., Instant short surveys for customer satisfaction scores, marketing insights, and preference information., A rewards engine to encourage the collection of reviews, user-generated content (UGC), and sharing of data..

Is there a free trial available for Okendo: Reviews & Loyalty?

Yes, Okendo: Reviews & Loyalty offers a 14-day free trial on all its paid plans.

What are the pricing plans for Okendo: Reviews & Loyalty?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $19/month, $119/month, $299/month, and come with a 14-day free trial period.

How does billing work for Okendo: Reviews & Loyalty?

Okendo: Reviews & Loyalty uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Okendo: Reviews & Loyalty allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Okendo: Reviews & Loyalty offer customer support?

Yes, Okendo: Reviews & Loyalty offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is Okendo: Reviews & Loyalty compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Okendo team so they can help install and configure the app on your store.

.myshopify.com
4.9★★★★★1,452 reviews · 97.2% positive

Writing reviews on ShopDigest is coming soon.

  • MF
    Miranda FryeUnited States · 13 Nov 2026
    ★★★★★

    Moving both our reviews and loyalty program under Okendo has simplified our tech stack and improved how we engage with customers post-purchase.Their support team is responsive and the platform is reliable. I am pleased with our decision to implement Okendo.

  • CE
    Crap EyewearUnited States · 10 Nov 2026
    ★★★★★

    We have nothing but positive things to say about Laura and the rest of the Okendo team <3

  • TN
    Tailwind NutritionUnited States · 9 Nov 2026
    ★★★★★

    Great platform and responsive support team. Okendo has been a solid fit for our Shopify store. The platform is easy to work with, gives us a lot of flexibility around reviews and customer feedback, and integrates well with the rest of our ecommerce stack. The support team has also been very responsive and helpful whenever we’ve had questions or wanted to optimize our setup. Overall, it’s been a strong experience and I’d recommend Okendo to other Shopify brands looking for a more robust reviews platform.

  • GB
    GoDark BagsCanada · 6 Nov 2026
    ★★★★★

    Amazing service and proper merchant support to get the most out of what they offer. Thanks Okendo!

  • RC
    Raaka ChocolateUnited States · 5 Nov 2026
    ★★★★★

    Okendo is great! Since getting started in the summer, we have seen an increase in reviews, loyalty, and referral. The setup was incredibly easy and their support team is really helpful with strategy and addressing any issues. I can't recommend it enough.

  • IC
    Inherit Co.United States · 5 Nov 2026
    ★★★★★

    Okendo's features and support have been great. It has scaled well with our business .

  • SL
    Silvina LONDONUnited Kingdom · 3 Nov 2026
    ★★★★★

    Onboarding couldn't have been better. Meriem A, was incredibly helpful, she anticipated my questions and was always available to help. So far the platform is easy to use and good for loyalty and reviews. And I got a lot more reviews since I started with OKENDO. So far, I am really happy.

  • AF
    AFRMUnited States · 23 Oct 2026
    ★★★★★

    We’ve been using Okendo for over three years on our website and love the features it offers. It’s great to be able to easily collect and display customer reviews, photos, and videos right on our product pages and It’s become an essential part of how we build trust with shoppers

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