OrderEditing.com by Order Editing
Self-service alterations can reduce expenses, improve customer experience, and raise the average order value. Let shoppers edit address, edit orders, cancel order, & upsell
5.0
(241)
Unknown Store, Unknown Country
Order Editing has been an incredibly helpful addition to our site experience. Since bringing it on, we’ve noticed a meaningful reduction in customer care tickets, especially around order updates, address changes and forgotten discount codes. The app is simple, intuitive, and makes things easier for both our team and our customers — a win-win.We’re also so grateful for Hamish and his team. They’ve been thoughtful, responsive, and genuinely wonderful partners throughout the entire process. It’s clear they’re committed to creating a seamless experience and supporting their clients every step of the way.We highly recommend OrderEditing to any brand looking to offer a smoother, more flexible post-purchase experience.
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OrderEditing.com Charts
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Pros and Cons
Pros and Cons of OrderEditing.com
Pros
Efficiency in Order Management: Significant reduction in customer service tickets by enabling self-service order edits, saving time and resources.
Revenue Boost: Increased upsell opportunities and higher average order value through post-purchase add-ons.
Address Validation: Effective reduction in incorrect shipping addresses, minimizing fulfillment errors and costs.
Seamless Integration: Easy setup and smooth integration with Shopify and third-party logistics (3PL) systems.
Cons
Minor Bugs: Occasional technical issues reported, though quickly addressed by support.
Limited Upsell Customization: Some users noted room for improvement in upsell feature flexibility.
Screenshots
About the App
Let shoppers edit address, edit orders, cancel order, & upsell
- Increase order value: Boost your average sale by suggesting products that customers desire to purchase.
- Pre-Shipment Modifications: Change the address, variant, contact details, and product before shipment by yourself.
- Carrier Address Recommendations: Decrease missed deliveries by using carrier-approved shipping address suggestions.
- Seamless Integration: As easy as switching on one setting to connect with your 3PL or WMS.
- Refund Policy: Return order downgrades to gift card or store credit.
Keywords
Key Features
- Customers can edit orders independently without needing support assistance.
- Automatically suggests additional products to increase order value post-purchase.
- Validates shipping addresses to reduce failed deliveries before dispatch.
Pricing
OrderEditing.com Pricing Plans
0-1,000 orders
$39/month
Access to every feature
One Click Upsell (replace $50/mo apps)
+ Unlimited Order Editing Self-service
+ Address Validation (replaces apps)
Choose your editing deadline
1,000-2,500 orders
$99/month
Access to every feature
One Click Upsell (replace $100/mo apps)
+ Unlimited Order Editing Self-service
+ Address Validation (replaces apps)
+ Checkout Upsell (replace $100/mo apps)
2,500-5,000 orders
$199/month
Access to every feature
One Click Upsell (replace $150/mo apps)
+ Unlimited Order Editing Self-service
+ Address Validation (replaces apps)
+ Checkout Upsell (replace $100/mo apps)
5000-10,000 orders
$399/month
Access to every feature
One Click Upsell (replace $400/mo apps)
+ Unlimited Order Editing Self-service
+ Address Validation (replaces apps)
+ Checkout Upsell (replace $100/mo apps)
Not sure which plan to pick? Discuss 0-1,000 orders or 1,000-2,500 orders plans with us, learn about custom pricing, or get a demo.
Here's an overview of OrderEditing.com costs for each of the plan(s):
The app offers 4 paid plan(s). The paid plan(s) offered by OrderEditing.com: (0-1,000 orders, 1,000-2,500 orders, 2,500-5,000 orders, 5000-10,000 orders).
The details of the plan(s) are outlined below:
0-1,000 orders: The 0-1,000 orders plan costs $39 and comes with a 7-day free trial period. The plan offers a host of features, including Access to every feature, One Click Upsell (replace $50/mo apps), + Unlimited Order Editing Self-service, + Address Validation (replaces apps), Choose your editing deadline, Access to every integration, Confirmation emails resent after edits.
1,000-2,500 orders: The 1,000-2,500 orders plan costs $99 and comes with a 7-day free trial period. The plan offers a host of features, including Access to every feature, One Click Upsell (replace $100/mo apps), + Unlimited Order Editing Self-service, + Address Validation (replaces apps), + Checkout Upsell (replace $100/mo apps), Access to every integration, Confirmation emails resent after edits.
2,500-5,000 orders: The 2,500-5,000 orders plan costs $199 and comes with a 14-day free trial period. The plan offers a host of features, including Access to every feature, One Click Upsell (replace $150/mo apps), + Unlimited Order Editing Self-service, + Address Validation (replaces apps), + Checkout Upsell (replace $100/mo apps), Access to every integration, Slack support w/ Founders!, Free onboarding.
5000-10,000 orders: The 5000-10,000 orders plan costs $399 and comes with a 14-day free trial period. The plan offers a host of features, including Access to every feature, One Click Upsell (replace $400/mo apps), + Unlimited Order Editing Self-service, + Address Validation (replaces apps), + Checkout Upsell (replace $100/mo apps), Access to every integration, Slack support w/ Founders!, Free onboarding.
OrderEditing.com Price Summary
| Pricing summary | From $39/month. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 4 |
| Cost of Paid Plan(s) | $39, $99, $199, $399 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding OrderEditing.com app pricing plans, see the official website.
OrderEditing.com Shopify App Discounts
If you are looking for discounts on OrderEditing.com app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Order Editing to secure better deals on the OrderEditing.com app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about OrderEditing.com
“Order Editing has been an incredibly helpful addition to our site experience. Since bringing it on, we’ve noticed a meaningful reduction in customer care tickets, especially around order updates, address changes and forgotten discount codes. The app is simple, intuitive, and makes things easier for both our team and our customers — a win-win.We’re also so grateful for Hamish and his team. They’ve been thoughtful, responsive, and genuinely wonderful partners throughout the entire process. It’s clear they’re committed to creating a seamless experience and supporting their clients every step of the way.We highly recommend OrderEditing to any brand looking to offer a smoother, more flexible post-purchase experience.”
“110/10 customer service. Extremely friendly, prompt, kind and helpful. Application is easy once you get the hang of it. But when you need assistance, they're on it right away and respond within the day and usually fix it for you if they have the permissions. Do recommend.”
“Excellent app and great team who is there to support you every step of the way. Our customers are consistently making edits using the post purchase interface and it saves our CX team a ton of time. Even better? The post purchase upsell has paid off big time. A must have for your store.”
Trusted By
Trusted by the best Shopify stores
Hope Rings
United States
Sneak
United Kingdom
Abigail Ahern
United Kingdom
PYRA ELEMENTS
Australia
Comparison
Top OrderEditing.com Alternatives Detailed Comparison
The table below highlights the crucial differences between OrderEditing.com and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 5.0(250 reviews) | 5.0(11 reviews) | |
| Developed by | Order Editing | Recheck | |
| Launch Date | 5/1/2023 | 6/3/2024 | |
| Pricing | $39/month, $99/month, $199/month, $399/month | Free, $19/month, $49/month, $299/month | |
| Objective | Let shoppers edit address, edit orders, cancel order, & upsell | Order editor to cancel order, edit address, edit cart, etc | |
| Categories | Order editing, Upsell and cross-sell | Order editing, Upsell and cross-sell | |
| Key Features & Highlights | |||
| Purpose | Self-service alterations can reduce expenses, improve customer experience, and raise the average order value. | Let customers make order edits themselves to change address, cancel orders, edit cart items, etc | |
| Features List |
|
| |
| Highlights |
| - | |
| User Reviews and Ratings | |||
| Recommended % | 99.2% | 100.0% | |
| Pros |
|
| |
| Cons |
| - | |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 5.0 | 5.0 | |
| Total Reviews | 241 | 13 | |
| Launch Date | 5/1/2023 | 6/3/2024 | |
| SD Points | 121 | 1 | |
More Details About OrderEditing.com
Looking to install OrderEditing.com app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
OrderEditing.com Q&A
Customer Reviews
OrderEditing.com has an overall rating of 5.0 stars from a total of 241 reviews on the Shopify app store. Of these, 239 (99.2%) are positive, 0 (0.0%) are neutral, and 2 (0.8%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Order Editing has been an incredibly helpful addition to our site experience. Since bringing it on, we’ve noticed a meaningful reduction in customer care tickets, especially around order updates, address changes and forgotten discount codes. The app is simple, intuitive, and makes things easier for both our team and our customers — a win-win.We’re also so grateful for Hamish and his team. They’ve been thoughtful, responsive, and genuinely wonderful partners throughout the entire process. It’s clear they’re committed to creating a seamless experience and supporting their clients every step of the way.We highly recommend OrderEditing to any brand looking to offer a smoother, more flexible post-purchase experience.
110/10 customer service. Extremely friendly, prompt, kind and helpful. Application is easy once you get the hang of it. But when you need assistance, they're on it right away and respond within the day and usually fix it for you if they have the permissions. Do recommend.
Excellent app and great team who is there to support you every step of the way. Our customers are consistently making edits using the post purchase interface and it saves our CX team a ton of time. Even better? The post purchase upsell has paid off big time. A must have for your store.
We recently completed our Order Editing integration and the service experience was outstanding. Pauly (Head of APAC) led us through the entire setup with exceptional responsiveness and clarity. Pauly made himself available at all times, problem-solved quickly and ensured our workflows were optimised, not just “switched on”. His support transformed a complex operational requirement into a smooth, well-structured process. In addition to the set up process, our customers are now able to self-serve which has not only improved our customer journey experience, but reduced our CS teams valuable support hours. Highly recommend the Order Editing app and team, truly five-star service. Thank you so much Hamish and Pauly, very appreciative!
The Order Editing app has been a game changer for our store. It’s incredibly easy to use and saves us time when customers need to make changes after checkout. The interface is clean and intuitive, and the support team is fantastic, quick to respond and genuinely helpful. It’s made our post-purchase workflow smoother and our customers happier. Highly recommend to any Shopify store looking for flexibility and better order management
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install OrderEditing.com on your Shopify store
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