by Meta
Sell your products on Facebook and Instagram.
Free
PostPilot Direct Mail Platform Shopify App by PostPilot
Easily send custom postcard campaigns to customers & potential clients, just like sending an email. Send custom, profitable postcards and handwritten cards.
5.0 177 reviewsFree
Pros and cons
Pros and cons of PostPilot Direct Mail Platform
Pros
- Ease of Use: The platform is intuitive and easy to navigate, with seamless setup and integration.
- Strong ROI: Users consistently report high returns on investment, often exceeding expectations.
- Excellent Customer Support: Dedicated account managers are proactive, responsive, and strategic.
- Integration Capabilities: Smooth integration with Shopify, Klaviyo, and other platforms enhances functionality.
Cons
- Fixed Attribution Timeline: Some users noted the inability to adjust the 60-day attribution window.
- Limited Holdout Groups Initially: Early users had to manage holdout groups manually before the feature was added.
Screenshots
About the app
Send custom, profitable postcards and handwritten cards.
- Direct Mail Campaigns: Similar to Klaviyo for direct mail. Single or automated, custom campaigns.
- Free Professional Design: It's simple to start. Receive FREE professional design and strategy from our team.
- Performance Monitoring: Track results and ROI immediately. You'll be pleased with what you find on your dashboard.
- Printing Excellence: We print all the materials in-house to ensure top quality, fast service, and great value.
- Flexible Terms: No agreements, obligations or minimum requirements.
Keywords
direct mail marketing Shopify appspersonalized postcards Shopify appstriggered postcard campaigns Shopify appsabandoned cart direct mail Shopify appsKlaviyo for direct mail Shopify appstrack ROI direct mail Shopify appsdone-for-you design Shopify appsexpert direct mail service Shopify appshigh-ROAS direct mail Shopify appsfull-funnel direct mail Shopify appswebsite retargeting direct mail Shopify appsemail retargeting direct mail Shopify appswinback campaigns Shopify appsloyalty postcards Shopify appsmini catalogs direct mail Shopify appshyper-targeted traffic Shopify appshandwritten cards Shopify appsreal-time dashboard Shopify appsautomated direct mail Shopify appspersonalized campaigns Shopify apps
Key features
- Automatically trigger personalized direct mail campaigns based on customer behavior.
- Receive free professional design and strategy for seamless campaign launches.
- Track real-time ROI and performance metrics in an intuitive dashboard.
Pricing
PostPilot Direct Mail Platform pricing plans
Free
$0 /month
- Platform Access
- 10+ exclusive analytics reports
Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.
Here’s an overview of PostPilot Direct Mail Platform costs for each of the plan(s)
The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by PostPilot Direct Mail Platform is Free.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Platform Access, 10+ exclusive analytics reports.
PostPilot Direct Mail Platform price summary
| Pricing summary | Free to install |
| Total pricing plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding PostPilot Direct Mail Platform pricing plans, see the official website.
Comparison
Top PostPilot Direct Mail Platform alternatives — detailed comparison
The table below highlights the crucial differences between PostPilot Direct Mail Platform and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.9 ★ (177 reviews) | 3.9 ★ (5,766 reviews) | 4.5 ★ (5,529 reviews) | |
| Developed by | PostPilot | Meta | Google LLC | |
| Launch date | 24 May 2018 | 4 October 2018 | 28 November 2017 | |
| Pricing | Free | Free | Free | |
| Objective | Send custom, profitable postcards and handwritten cards. | Sell your products on Facebook and Instagram. | Advertise where people use Google and YouTube. | |
| Categories | Ads | Ads, Marketplaces | Marketplaces, Ads | |
| Key features & highlights | ||||
| Purpose | Easily send custom postcard campaigns to customers & potential clients, just like sending an email. | Sell on Facebook and Instagram easily while managing your business in one location with Shopify. | Show your products to new buyers seeking what you offer. | |
| Features list |
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| |
| Highlights | — |
|
| |
| User reviews and ratings | ||||
| Recommended | 99.4% | 66.8% | 84.0% | |
| Pros |
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| |
| Cons |
|
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| |
| Pricing and plans | ||||
| Total pricing plans | 1 | 1 | 1 | |
| Free plan | Available | Available | Available | |
| Free trial | No | No | No | |
| Technical information | ||||
| Rating | 4.9 ★ | 3.9 ★ | 4.5 ★ | |
| Total reviews | 177 | 5,872 | 5,614 | |
| Launch date | 24 May 2018 | 4 October 2018 | 28 November 2017 | |
More details about PostPilot Direct Mail Platform
Product description
PostPilot offers a direct mail platform that enhances customer acquisition and retention for Shopify stores. It allows businesses to accurately target customers based on behavior for less than the cost of a click, with the ability to track results in real time.
AI summary
PostPilot is a Shopify-integrated direct mail marketing platform designed to enhance customer retention and acquisition through automated, targeted postcard campaigns. The app enables seamless segmentation and automation, leveraging integrations with Shopify and Klaviyo to trigger campaigns based on customer behavior, such as winback, post-purchase, and birthday flows. Its intuitive interface simplifies campaign setup, design, and management, while real-time analytics provide clear ROI tracking. Key strengths include high-performance returns, with many campaigns achieving significant ROAS, and a white-glove service model featuring dedicated account managers and design teams who handle strategy and creative execution. The platform excels in bridging digital and physical marketing, offering a tangible touchpoint that complements email and SMS efforts. However, limitations include a fixed 60-day attribution window and occasional challenges with prospecting campaigns. PostPilot is particularly effective for brands seeking scalable, low-lift direct mail solutions with measurable impact.
Support
For any questions, concerns, or assistance with PostPilot Direct Mail Platform, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, PostPilot Direct Mail Platform offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the PostPilot Direct Mail Platform are available in various languages on the Shopify app store, including English.
PostPilot Direct Mail Platform support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that PostPilot Direct Mail Platform seamlessly integrates with are given below.
CheckoutAttentivecsvklaviyorechargeSendlaneYotpo
Developer
| Name | PostPilot |
| Profile | See all apps by PostPilot |
| Website | View developer profile |
| Address | 169 Madison Ave, Suite 11452, New York, NY, 10016 |
Installation
How to install PostPilot Direct Mail Platform on your Shopify store
1
Send your details
Your name, email and store domain go straight to the PostPilot team.
2
The developer gets in touch
PostPilot contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
177 total reviews
PostPilot Direct Mail Platform has an overall rating of 5.0 stars from a total of 177 reviews on the Shopify app store. Of these, 176 (99.4%) are positive, 0 (0.0%) are neutral, and 1 (0.6%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★David Proteinfrom United States · 29 September 2026
We've been working with PostPilot for the last year and a half and have had a great experience with them and the team. Isaac is a fantastic account manager - he has been an honest and strategic partner to us, and has helped us see strong results across campaigns.
★★★★★Art of Teafrom United States · 22 September 2026
PostPilot has been a great partner for our team. Abby is so supportive and helps us refresh campaigns, suggesting new ways to segment our audience, and helping us pivot when something isn’t working. We’ve seen strong results, and her support has made a real difference.
★★★★★Thirdlovefrom United States · 17 September 2026
Working with Post Pilot has been a genuine partnership, not just a vendor relationship. Isaac and the team are incredibly reliable and consistently bring sharp recommendations and strategy to the table — they don't just execute, they think alongside us. We've seen stellar results across both prospecting and retargeting with direct mail, and that comes down to how hands-on they are: from segmentation to creative to strategy around new store openings, they're deeply involved at every stage. Their insights have directly translated into strong ROAS and revenue growth for us, and it's rare to find a partner this invested in our results as if they were their own.
★★★★★Alpyn Beautyfrom United States · 8 September 2026
PostPilot is an incredible partner. The team provides true white-glove service, is incredibly responsive, and makes every step of the process feel seamless. Nicole and the team are a pleasure to work with, and I always feel supported. Highly recommend!
★★★★★Giordano's Nationwide Shippingfrom United States · 2 September 2026
PostPilot has become an essential app in our DTC marketing stack. From an automations/flow standpoint as well as results dashboard, it truly functions like a Klaviyo or Meta, but for direct mail. Based on the results, I'm looking for ways to send more postcard flows as they have become consistent revenue-generating assets that require very little ongoing work by our team. Our account manager Horacio is always bringing great ideas on how we can get more out of the partnership.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#3
Directions
Total reviews
177
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
US
99.0% of installs
Category & keyword rankings
Position and market share today
| KeywordDirections | #3 | 0.3% ▲0.2 |
| KeywordDemographic analysis | #6 | 0.1% ▼0.1 |
| KeywordDemographic | #9 | 0.0% ▲0.0 |
| KeywordROI analysis | #11 | 0.0% ▼0.0 |
Reviews trend
Cumulative reviews · last 6 months
156 → 177 reviews · rating steady at 5.0★
Ranks #3 in 1 of 10 App Store groups tracked.Open full charts →
PostPilot Direct Mail Platform FAQs
How do I install the PostPilot Direct Mail Platform Shopify app?
To install PostPilot Direct Mail Platform on your Shopify store, click on the PostPilot Direct Mail Platform installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install PostPilot Direct Mail Platform on your Shopify store, then contact us now.
What are the key features of PostPilot Direct Mail Platform?
The key features offered by PostPilot Direct Mail Platform to Shopify store owners are:
- Like Klaviyo/Meta for direct mail. One-off or triggered, personalized campaigns.
- Getting started is easy. Includes done-for-you design & strategy from our pros.
- Track results & ROI instantly. Get indispensable insights in your dashboard.
- We print everything in our own facilities for the best quality, speed, & value.
- Send 1 card or 1 million. Our proprietary data drives far superior performance.
Does PostPilot Direct Mail Platform integrate with other Shopify apps or tools?
Yes, PostPilot Direct Mail Platform seamlessly integrates with other Shopify apps or tools, such as Similar to Klaviyo for direct mail. Single or automated, custom campaigns., It's simple to start. Receive FREE professional design and strategy from our team., Track results and ROI immediately. You'll be pleased with what you find on your dashboard..
Is there a free trial available for PostPilot Direct Mail Platform?
No, PostPilot Direct Mail Platform does not offer any free trial.
What are the pricing plans for PostPilot Direct Mail Platform?
The app offers 1 plan that is forever-free.
How does billing work for PostPilot Direct Mail Platform?
PostPilot Direct Mail Platform is completely free to install and use. Additional charges may or may not apply.
Can I cancel or upgrade my subscription plan at any time?
Yes, PostPilot Direct Mail Platform allows its subscribers to cancel or upgrade their subscription plan at any time.
Does PostPilot Direct Mail Platform offer customer support?
Yes, PostPilot Direct Mail Platform offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, PostPilot Direct Mail Platform offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is PostPilot Direct Mail Platform compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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5.0★★★★★177 reviews · 99.4% positive
Writing reviews on ShopDigest is coming soon.
- DPDavid Protein★★★★★
We've been working with PostPilot for the last year and a half and have had a great experience with them and the team. Isaac is a fantastic account manager - he has been an honest and strategic partner to us, and has helped us see strong results across campaigns.
- AOArt of Tea★★★★★
PostPilot has been a great partner for our team. Abby is so supportive and helps us refresh campaigns, suggesting new ways to segment our audience, and helping us pivot when something isn’t working. We’ve seen strong results, and her support has made a real difference.
- THThirdlove★★★★★
Working with Post Pilot has been a genuine partnership, not just a vendor relationship. Isaac and the team are incredibly reliable and consistently bring sharp recommendations and strategy to the table — they don't just execute, they think alongside us. We've seen stellar results across both prospecting and retargeting with direct mail, and that comes down to how hands-on they are: from segmentation to creative to strategy around new store openings, they're deeply involved at every stage. Their insights have directly translated into strong ROAS and revenue growth for us, and it's rare to find a partner this invested in our results as if they were their own.
- ABAlpyn Beauty★★★★★
PostPilot is an incredible partner. The team provides true white-glove service, is incredibly responsive, and makes every step of the process feel seamless. Nicole and the team are a pleasure to work with, and I always feel supported. Highly recommend!
- GNGiordano's Nationwide Shipping★★★★★
PostPilot has become an essential app in our DTC marketing stack. From an automations/flow standpoint as well as results dashboard, it truly functions like a Klaviyo or Meta, but for direct mail. Based on the results, I'm looking for ways to send more postcard flows as they have become consistent revenue-generating assets that require very little ongoing work by our team. Our account manager Horacio is always bringing great ideas on how we can get more out of the partnership.
- A&Axe & Sledge Supplements★★★★★
This app has changed out business in terms of retention. The staff, the user ability all of it. 10/10.
- DCDanger Coffee★★★★★
We’ve had a really great experience working with PostPilot, and Horacio, our Account Manager, has been a big part of that.PostPilot has given us another really effective way to connect with our customers beyond our digital channels. The platform makes it easy to build targeted direct mail campaigns, test different strategies, and reach customers at key moments in their journey. It’s become a valuable part of our retention and growth strategy. Horacio is always responsive, helpful, and proactive, and makes the whole process incredibly easy for our team. He’s great at sharing recommendations, identifying opportunities, and helping us get the most out of the platform. We’ve really enjoyed working with PostPilot and are excited to continue growing the channel with them!
- PFPashion Footwear★★★★★
PostPilot has been an amazing tool for our marketing strategy, consistently showing great results rooted in strong strategic initiatives from our rep, Horacio. So far, the ROI has been strong and we're continuing to ramp up our use of PostPilot into the next year.
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