Retention X by RetentionX

Your guide to increasing profits by turning your data into useful information. Boost customer loyalty and long-term value through automation.

5.0

(128)

Free
$49/month
XY
5

Anonymous Copenhagen Official Online Store, Denmark

6/12/2025

RetentionX has proved to be a great tool in providing valuable insights about our own customers that otherwise would be hard for us to understand. The data and insights available have enabled us to take one step further in media activation and I think that the RetentionX team did a great job in putting themselves in the shoes of businesses like ours. You can tell by the relevance of the data provided and when thinking about what questions they help us answer. Besides providing lots of relevant and sophisticated visualizations, we really appreciate that RetentionX has a great resource library and guides to help reading the insights and navigate across the multiple reports. Customer support is also great, always happy to help and super clear in their communication.

1 of 5

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72 customers chose this

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Pros and Cons

Pros and Cons of Retention X

Pros

Actionable Insights: The platform provides clear, data-driven insights that help businesses improve retention and revenue strategies.

Intuitive Interface: Users highlight the clean, user-friendly design and easy navigation of the dashboard.

Advanced Segmentation: Powerful segmentation tools enable detailed customer behavior analysis and targeted marketing.

Exceptional Support: The support team is frequently praised for being responsive, knowledgeable, and proactive.

Cons

Limited Historical Data: Some users note delays in accessing useful historical data for segmentation.

Minor UI Anomalies: A few reviewers mention occasional quirks in the merchandising function.


Screenshots


About the App

Boost customer loyalty and long-term value through automation.

  • Main value drivers: Find out which products, areas, and routes are driving the most value for your business.
  • Customer Retention: Identify who is likely to leave and figure out what could potentially make them stay.
  • RetentionX Integration: Include RetentionX in the set of tools you already use.
  • Customer Retention: Get back your lost customers. Customize recovery plans with perfect deals.
  • Boosting LTV: Increase Lifetime Value (LTV) early by acquiring customers from high-quality audiences.

Keywords

customer lifetime value Shopify apps
retention automation Shopify apps
abandoned cart recovery Shopify apps
customer segmentation Shopify apps
churn prediction Shopify apps
win back customers Shopify apps
loyalty automation Shopify apps
merchandising automation Shopify apps
data analytics Shopify apps
behavioral patterns Shopify apps
customer centricity Shopify apps
workflow automation Shopify apps
profit maximization Shopify apps
customer retention Shopify apps
audience segmentation Shopify apps

Key Features

  • Identify high-value products, segments, and channels driving customer lifetime value.
  • Predict customer churn and take targeted actions to improve retention.
  • Recover lost customers with personalized deals and retention strategies.

Pricing

Retention X Pricing Plans

CORE

$0/month

  • Customer Lifetime Value / LTV

  • Customer segmentation

  • Cohort analysis

  • Integrations and automations

  • Merchandise Optimization

Optional ADD-ONS

$49/month

  • - Segmentation Plus

  • - Forecast Plus

  • - Multi-Store Plus

  • - Import Plus

  • - Coaching Plus

Not sure which plan to pick? Discuss CORE or Optional ADD-ONS plans with us, learn about custom pricing, or get a demo.

Here's an overview of Retention X costs for each of the plan(s):

The app has 2 pricing plans: 1 free and 1 paid. The free plan(s) offered by Retention X: (CORE). The paid plan(s) offered by Retention X: (Optional ADD-ONS).

The details of the plan(s) are outlined below:

CORE: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Customer Lifetime Value / LTV, Customer segmentation, Cohort analysis, Integrations and automations, Merchandise Optimization, 30-day free trial.

Optional ADD-ONS: The Optional ADD-ONS plan costs $49 and comes with a 30-day free trial period. The plan offers a host of features, including - Segmentation Plus, - Forecast Plus, - Multi-Store Plus, - Import Plus, - Coaching Plus, - Merchandise Plus.

Retention X Price Summary
Pricing summaryFree to install. Free trial available.
Total Pricing Plan(s)2
Number of free plan(s)1
Number of paid plan(s)1
Cost of Paid Plan(s)$49
Free trial availableYes, for 30 day(s)

For further information regarding Retention X app pricing plans, see the official website.

Retention X Shopify App Discounts

If you are looking for discounts on Retention X app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with RetentionX to secure better deals on the Retention X app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Retention X

RetentionX has proved to be a great tool in providing valuable insights about our own customers that otherwise would be hard for us to understand. The data and insights available have enabled us to take one step further in media activation and I think that the RetentionX team did a great job in putting themselves in the shoes of businesses like ours. You can tell by the relevance of the data provided and when thinking about what questions they help us answer. Besides providing lots of relevant and sophisticated visualizations, we really appreciate that RetentionX has a great resource library and guides to help reading the insights and navigate across the multiple reports. Customer support is also great, always happy to help and super clear in their communication.

Anonymous Copenhagen Official Online Store
Denmark

We have been very happy with the insights we've gained from Retention X, and have put them to use in our business strategies. It has offered more than it initially promised, and the support team has been prompt, super knowledgeable, and great at giving advice or tutorials. Highly recommend this tool!

ace&jig
United States

RetentionX has transformed how we understand and engage with our customers. The platform’s intuitive dashboards and advanced segmentation tools have provided us with actionable insights that were previously hard to uncover for a small team. The integration with our marketing stack, including Klaviyo, has streamlined our campaigns and improved targeting efficiency.

The James Brand
United States

Trusted By

Trusted by the best Shopify stores

Anonymous Copenhagen Official Online Store

Denmark

ace&jig

United States

The James Brand

United States

trime.cz

Czechia

The Mercer Brand

Netherlands


Your guide to increasing profits by turning your data into useful information.

Gather.

Set up a base for customer focus. Break through data barriers and combine your data into a reliable, complete record for each customer.

Examine.

Get immediate access to strong analytics and segmentation features. Understand behavior trends and predict future actions.

Carry out.

Use RetentionX to automate your processes, improve the customer experience, cut costs and boost growth.


Comparison

Top Retention X Alternatives Detailed Comparison

The table below highlights the crucial differences between Retention X and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Retention XRetention XView on Shopify
Parkour: Facebook Pixel & FeedParkour: Facebook Pixel & FeedView on Shopify
General Information
Ratings
5.0(122 reviews)
4.9(88 reviews)
Developed byRetentionXEcom Parkour Limited
Launch Date12/11/202010/18/2024
PricingFree, $49/monthFree
ObjectiveBoost customer loyalty and long-term value through automation.Facebook Pixel & Meta Pixel (CAPI) with Feed & Catalog
CategoriesAds, AnalyticsAds, Analytics
Key Features & Highlights
PurposeYour guide to increasing profits by turning your data into useful information.Capture conversions on Facebook platforms with our app using CAPI and essential metrics.
Features List
  1. Identify high-value products, segments, and channels driving customer lifetime value.
  2. Predict customer churn and take targeted actions to improve retention.
  3. Recover lost customers with personalized deals and retention strategies.
  1. Track Facebook and Instagram events seamlessly with Meta Pixel and Conversion API.
  2. Bypass iOS 14 restrictions and ad blockers using advanced server-side tracking.
  3. Optimize ad performance with real-time UTM tracking for data-driven decisions.
Highlights-
  1. Works with the latest themes
User Reviews and Ratings
Recommended %100.0%98.3%
Pros
  1. The platform provides clear, data-driven insights that help businesses improve retention and revenue strategies.
  2. Users highlight the clean, user-friendly design and easy navigation of the dashboard.
  3. Powerful segmentation tools enable detailed customer behavior analysis and targeted marketing.
  4. The support team is frequently praised for being responsive, knowledgeable, and proactive.
  5. Smooth integration with marketing platforms like Klaviyo, Meta, and Google enhances campaign efficiency.
  6. Accurate forecasting and predictive capabilities help businesses make informed decisions.
  7. Flexible reporting and personalized settings cater to diverse business needs.
  8. Many users appreciate the affordable pricing relative to the features offered.
  9. The app aggregates and simplifies complex data, saving time on manual analysis.
  10. The onboarding process is well-structured, with helpful tutorials and personalized guidance.
  1. The app simplifies the process of setting up and integrating Facebook Pixel and Conversion API, often described as quick and hassle-free.
  2. Users report improved tracking accuracy, leading to better Facebook ad performance and data reliability.
  3. The support team is frequently praised for being responsive, helpful, and resolving issues promptly.
  4. The user interface is noted for being clean, easy to navigate, and providing clear analytics.
  5. Works seamlessly across multiple Shopify stores, with consistent performance.
  6. Many users highlight the app’s free tier as outperforming paid alternatives in functionality.
  7. The analytics and reporting features are appreciated for their clarity and usefulness in optimizing ad campaigns.
Cons
  1. Some users note delays in accessing useful historical data for segmentation.
  2. A few reviewers mention occasional quirks in the merchandising function.
  3. New users may require time to fully leverage all advanced features.
  4. A small subset of users desires additional functionalities seen in competing apps.
  1. Some users expressed a desire for additional event tracking features like add-payment-info or cart view.
  2. A minority of users hope for broader feature sets to match competitors, such as tracking for collection views.
Pricing and Plans
Total Pricing Plans20
Free PlanAvailableNot available
Free TrialYes, for 30 day(s)No
Technical Information
Rating
5.0
4.9
Total Reviews128117
Launch Date12/11/202010/18/2024
SD Points39183

More Details About Retention X

Looking to install Retention X app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
128 total reviews
5
127
4
1
3
0
2
0
1
0

Retention X has an overall rating of 5.0 stars from a total of 128 reviews on the Shopify app store. Of these, 128 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Anonymous Copenhagen Official Online Storefrom Denmark
June 12, 2025

RetentionX has proved to be a great tool in providing valuable insights about our own customers that otherwise would be hard for us to understand. The data and insights available have enabled us to take one step further in media activation and I think that the RetentionX team did a great job in putting themselves in the shoes of businesses like ours. You can tell by the relevance of the data provided and when thinking about what questions they help us answer. Besides providing lots of relevant and sophisticated visualizations, we really appreciate that RetentionX has a great resource library and guides to help reading the insights and navigate across the multiple reports. Customer support is also great, always happy to help and super clear in their communication.

ace&jigfrom United States
June 5, 2025

We have been very happy with the insights we've gained from Retention X, and have put them to use in our business strategies. It has offered more than it initially promised, and the support team has been prompt, super knowledgeable, and great at giving advice or tutorials. Highly recommend this tool!

Developer response
Developer ResponseJune 7, 2025

We have been very happy with the insights we've gained from Retention X, and have put them to use in our business strategies. It has offered more than it initially promised, and the support team has been prompt, super knowledgeable, and great at giving advice or tutorials. Highly recommend this tool!

The James Brandfrom United States
June 5, 2025

RetentionX has transformed how we understand and engage with our customers. The platform’s intuitive dashboards and advanced segmentation tools have provided us with actionable insights that were previously hard to uncover for a small team. The integration with our marketing stack, including Klaviyo, has streamlined our campaigns and improved targeting efficiency.

Developer response
Developer ResponseJune 6, 2025

RetentionX has transformed how we understand and engage with our customers. The platform’s intuitive dashboards and advanced segmentation tools have provided us with actionable insights that were previously hard to uncover for a small team. The integration with our marketing stack, including Klaviyo, has streamlined our campaigns and improved targeting efficiency.

trime.czfrom Czechia
May 29, 2025

The only app for Shopify that can help with retention and customer journey.

Developer response
Developer ResponseMay 30, 2025

The only app for Shopify that can help with retention and customer journey.

The Mercer Brandfrom Netherlands
May 22, 2025

Retention X has been a game-changer for our customer insights. The dashboards are intuitive, and the segmentation tools help us take action fast. Highly recommend for any brand serious about retention.

Developer response
Developer ResponseMay 23, 2025

Retention X has been a game-changer for our customer insights. The dashboards are intuitive, and the segmentation tools help us take action fast. Highly recommend for any brand serious about retention.


Video Demo and Screenshots

Product Video

Retention X Demo

Product Screenshots

Retention X screenshot 1
Retention X screenshot 2

Installation Steps

How to install Retention X on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Retention X FAQ's


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