SHIPAID ‑ Shipping Guarantee by ShipAid

Switch from using insurance apps for shipping to an internal guarantee. This will improve customer satisfaction and increase your average order value! Increase your profits by promoting your own shipping guarantee.

5.0

(25)

Free
XY
5

HYER GOODS, United States

11/22/2024

A super simple concept that has provided a great service to our customers and the brand, with incredible customer service and individualized support. Truly couldn't ask for more.

1 of 8

Install in your Shopify Store

.myshopify.com
72 customers chose this

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SHIPAID ‑ Shipping Guarantee Charts

Track SHIPAID ‑ Shipping Guarantee's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of SHIPAID ‑ Shipping Guarantee

Pros

Excellent Customer Support: Responsive and helpful service with quick issue resolution.

Seamless Integration: Smooth and easy integration with platforms like Shopify.

Revenue Generation: Significant profit increase by retaining a portion of insurance fees.

User-Friendly Interface: Simple setup and intuitive app design.

Cons

Limited Third-Party Integrations: Some users await additional integrations like Gorgias.


Screenshots


About the App

Increase your profits by promoting your own shipping guarantee.

  • Premium Pricing: Charge your customers additional fees at checkout for extra income.
  • Customer Resolution Portal: Improve service with a branded portal to report customer problems.
  • Automated Delivery Management: Deal with delivery problems and choose to reship, refund, or reject with a single click.
  • Shipping notifications and tracking: Includes custom branded shipping alerts and tracking portal.
  • Cart Support & Installation: All types of carts are compatible and a custom setup is provided within 24 hours or less.

Keywords

order protection Shopify apps
shipping protection Shopify apps
lost order resolution Shopify apps
damaged order claims Shopify apps
branded claims portal Shopify apps
one-click claim management Shopify apps
order tracking tools Shopify apps
revenue boost Shopify apps
customer satisfaction Shopify apps
customizable shipping protection Shopify apps

Key Features

  • Keep protection fees as extra revenue by charging customers at checkout.
  • Resolve lost or damaged orders quickly with a branded customer portal.
  • Manage claims effortlessly with one-click reship, refund, or deny options.

Pricing

SHIPAID ‑ Shipping Guarantee Pricing Plans

Free

$0/month

Here's an overview of SHIPAID ‑ Shipping Guarantee costs for each of the plan(s):

The app offers 1 free plan(s). The free plan(s) offered by SHIPAID ‑ Shipping Guarantee: (Free).

The plan encompasses all the features provided by the app.

SHIPAID ‑ Shipping Guarantee Price Summary
Pricing summaryFree to install. Additional charges may apply.
Total Pricing Plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

For further information regarding SHIPAID ‑ Shipping Guarantee app pricing plans, see the official website.

SHIPAID ‑ Shipping Guarantee Shopify App Discounts

If you are looking for discounts on SHIPAID ‑ Shipping Guarantee app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with ShipAid to secure better deals on the SHIPAID ‑ Shipping Guarantee app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about SHIPAID ‑ Shipping Guarantee

A super simple concept that has provided a great service to our customers and the brand, with incredible customer service and individualized support. Truly couldn't ask for more.

HYER GOODS
United States

ShipAid has been a fantastic addition, providing great support in offsetting the cost of replacements for Lost in Transit (LIT) orders. Stefan and his team have been exceptionally responsive, providing near-instant answers to any questions we’ve raised. The integration with Shopify is seamless, and we couldn’t be happier with the overall experience. Any small adjustments I’ve needed to streamline the process for issuing replacements, ShipAid has readily accommodated.Highly recommend their service—I wish all companies operated as smoothly and efficiently as ShipAid!The only thing that will make ShipAid even better is once we have the integration for Gorgias, which I’ve been told is coming soon.

Nori Press
United States

Customer service is super fast and helpful. I've never had any issues! My customers appreciate this app!

Thrash Happy
United States

Trusted By

Trusted by the best Shopify stores

HYER GOODS

United States

Nori Press

United States

Thrash Happy

United States

Komuello

United States

Outsider®

United States

SRQ Fabrications

United States

What is SNDR? - Premium Footwear, Made on Earth

United States

Galactic Snacks

United States


Switch from using insurance apps for shipping to an internal guarantee. This will improve customer satisfaction and increase your average order value!

Package Lost, Stolen, or Damaged?

Insure your own shipments, offer excellent customer service, and increase your earnings, all without depending on insurance companies.

Additional charge based on amount or percentage

You set the price for package protection. Pick a rate that is reasonable for both you and your customer.

Quiet but Powerful

The cart/checkout upsell won't interfere with your customer or conversion rate. It will definitely boost both the average order value and customer trust.


Comparison

Top SHIPAID ‑ Shipping Guarantee Alternatives Detailed Comparison

The table below highlights the crucial differences between SHIPAID ‑ Shipping Guarantee and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

SHIPAID ‑ Shipping GuaranteeSHIPAID ‑ Shipping GuaranteeView on Shopify
Captain Shipping ProtectionCaptain Shipping ProtectionView on Shopify
General Information
Ratings
5.0(22 reviews)
4.9(232 reviews)
Developed byShipAidCaptain Insure
Launch Date8/5/20228/4/2022
PricingFree$11/month, $49/month
ObjectiveIncrease your profits by promoting your own shipping guarantee.Insurance for Shipping | Cart Upgrade | Payment Security Trustworthy Pages
CategoriesUpsell and cross-sell, Warranties and insuranceUpsell and cross-sell, Warranties and insurance
Key Features & Highlights
PurposeSwitch from using insurance apps for shipping to an internal guarantee. This will improve customer satisfaction and increase your average order value!Increase your profits by using a shipping protection solution to decrease the chances of damage, loss, and theft.
Features List
  1. Keep protection fees as extra revenue by charging customers at checkout.
  2. Resolve lost or damaged orders quickly with a branded customer portal.
  3. Manage claims effortlessly with one-click reship, refund, or deny options.
  1. Offset lost or damaged shipment costs with digital product cart upsells.
  2. Retain all shipping protection fees as profit when claims are low.
  3. Customize insurance pricing and style with multi-language support.
Highlights
  1. Works with the latest themes
  1. Works with the latest themes
User Reviews and Ratings
Recommended %100.0%97.3%
Pros
  1. Responsive and helpful service with quick issue resolution.
  2. Smooth and easy integration with platforms like Shopify.
  3. Significant profit increase by retaining a portion of insurance fees.
  4. Simple setup and intuitive app design.
  5. Increased confidence in purchases due to reliable package protection.
  6. Accommodates specific business needs and adjustments.
  1. Fast, responsive, and helpful assistance from the support team.
  2. Quick and straightforward installation process with minimal effort.
  3. Intuitive and simple navigation, making the app easy to use.
  4. Reliable and valuable shipping insurance options for customers.
  5. Significant uptake of shipping protection by customers, boosting revenue.
  6. Prompt and efficient handling of technical or integration problems.
  7. Round-the-clock assistance for immediate help.
  8. Successful integration even with third-party or outdated themes.
  9. Notable increase in average order value due to shipping protection.
  10. Easy-to-follow instructions for setup and use.
Cons
  1. Some users await additional integrations like Gorgias.
  1. Requires Shopify Plus for checkout page functionality, limiting visibility.
  2. Conflicts with other discount apps, overriding discounts.
  3. Reports of recurring bugs, such as disappearing widgets.
  4. Instances of slow or unclear refund request handling.
Pricing and Plans
Total Pricing Plans12
Free PlanAvailableNot available
Free TrialNoYes, for 14 day(s)
Technical Information
Rating
5.0
4.9
Total Reviews25284
Launch Date8/5/20228/4/2022
SD PointsN/A216

More Details About SHIPAID ‑ Shipping Guarantee

Looking to install SHIPAID ‑ Shipping Guarantee app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
25 total reviews
5
25
4
0
3
0
2
0
1
0

SHIPAID ‑ Shipping Guarantee has an overall rating of 5.0 stars from a total of 25 reviews on the Shopify app store. Of these, 25 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

HYER GOODSfrom United States
November 22, 2024

A super simple concept that has provided a great service to our customers and the brand, with incredible customer service and individualized support. Truly couldn't ask for more.

Nori Pressfrom United States
October 16, 2024

ShipAid has been a fantastic addition, providing great support in offsetting the cost of replacements for Lost in Transit (LIT) orders. Stefan and his team have been exceptionally responsive, providing near-instant answers to any questions we’ve raised. The integration with Shopify is seamless, and we couldn’t be happier with the overall experience. Any small adjustments I’ve needed to streamline the process for issuing replacements, ShipAid has readily accommodated.Highly recommend their service—I wish all companies operated as smoothly and efficiently as ShipAid!The only thing that will make ShipAid even better is once we have the integration for Gorgias, which I’ve been told is coming soon.

Developer response
Developer ResponseOctober 18, 2024

ShipAid has been a fantastic addition, providing great support in offsetting the cost of replacements for Lost in Transit (LIT) orders. Stefan and his team have been exceptionally responsive, providing near-instant answers to any questions we’ve raised. The integration with Shopify is seamless, and we couldn’t be happier with the overall experience. Any small adjustments I’ve needed to streamline the process for issuing replacements, ShipAid has readily accommodated.Highly recommend their service—I wish all companies operated as smoothly and efficiently as ShipAid!The only thing that will make ShipAid even better is once we have the integration for Gorgias, which I’ve been told is coming soon.

Thrash Happyfrom United States
August 5, 2024

Customer service is super fast and helpful. I've never had any issues! My customers appreciate this app!

Developer response
Developer ResponseOctober 18, 2024

Customer service is super fast and helpful. I've never had any issues! My customers appreciate this app!

Komuellofrom United States
August 5, 2024

The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve problems. Overall, it's a solid app.

Developer response
Developer ResponseOctober 18, 2024

The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve problems. Overall, it's a solid app.

Outsider®from United States
December 15, 2023

Really good and fast customer service, above and beyond to help. Thank you guys. great product!

Developer response
Developer ResponseOctober 18, 2024

Really good and fast customer service, above and beyond to help. Thank you guys. great product!


Video Demo and Screenshots

Product Video

SHIPAID ‑ Shipping Guarantee Demo

Product Screenshots

SHIPAID ‑ Shipping Guarantee screenshot 1
SHIPAID ‑ Shipping Guarantee screenshot 2

Installation Steps

How to install SHIPAID ‑ Shipping Guarantee on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

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