Scout CRM (Shop Phone) Shopify App
by HMS CommerceYour store's automated helper with practical alerts. Receive alerts for abandoned shopping carts, lifetime value, low stock and more.
4.5
(132)
Shoetypes, Saudi Arabia
Its really great app this wonderful app help us to recoverd 60% of our customers in whatsapp about 1000 $ just in one weekThank you very much , looking forward to add url cart in the message Thank you very much www.shoetypes.co
Install in your Shopify Store
Scout CRM (Shop Phone) Charts
Track Scout CRM (Shop Phone)'s ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Scout CRM (Shop Phone)
Pros
Abandoned Cart Alerts: Real-time notifications for abandoned checkouts, enabling immediate follow-up.
Customer Service Excellence: Highly responsive and supportive customer service, often going above and beyond.
Sales Recovery: Effective in recovering lost sales by facilitating direct customer contact.
Multi-Channel Communication: Supports contact via call, SMS, WhatsApp, and email for personalized outreach.
Cons
Technical Issues: Some users experience app crashes or functionality problems, particularly after updates.
Notification Delays: Occasional delays in abandoned cart alerts reduce the effectiveness of timely follow-ups.
Screenshots
About the App
Receive alerts for abandoned shopping carts, lifetime value, low stock and more.
- Contact Reminders: Notifies you whom to call when it's necessary.
- E-commerce Notifications: Notifications for abandoned carts, VIP and regular customers, and chosen products.
- Email Automation: Automated emails for abandoned checkouts and thank you notes.
Keywords
Key Features
- Alerts notify you when to call VIP or high-value customers.
- Automates thank-you emails to new customers for building trust.
- Sends abandoned cart recovery emails to boost sales.
Pricing
Scout CRM (Shop Phone) Pricing Plans
Free
$0/month
Limit of 100 total Abandoned Checkout Alerts
Email Support
VIP & Repeat Customer Alerts
Follow up & New Customer Alerts
Basic Plan
$9/month
Free everything, plus
Live Checkout Creation Alerts
Auto Thank You & Abandon Checkout Emails
Unlimited Alerts
Unlimited Members
Pro Plan
$29/month
Everything in Basic, plus
Low Inventory Alert
Product Purchase Alerts
Tags Alerts
Phone support
Not sure which plan to pick? Discuss Free or Basic Plan plans with us, learn about custom pricing, or get a demo.
Here's an overview of Scout CRM (Shop Phone) costs for each of the plan(s):
The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by Scout CRM (Shop Phone): (Free). The paid plan(s) offered by Scout CRM (Shop Phone): (Basic Plan, Pro Plan).
The details of the plan(s) are outlined below:
Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Limit of 100 total Abandoned Checkout Alerts, Email Support, VIP & Repeat Customer Alerts, Follow up & New Customer Alerts.
Basic Plan: The Basic Plan plan costs $9 and has no free trial period. The plan offers a host of features, including Free everything, plus, Live Checkout Creation Alerts, Auto Thank You & Abandon Checkout Emails, Unlimited Alerts, Unlimited Members.
Pro Plan: The Pro Plan plan costs $29 and has no free trial period. The plan offers a host of features, including Everything in Basic, plus, Low Inventory Alert, Product Purchase Alerts, Tags Alerts, Phone support.
Scout CRM (Shop Phone) Price Summary
| Pricing summary | Free plan available |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of Paid Plan(s) | $9, $29 |
| Free trial available | No |
For further information regarding Scout CRM (Shop Phone) app pricing plans, see the official website.
Scout CRM (Shop Phone) Shopify App Discounts
If you are looking for discounts on Scout CRM (Shop Phone) app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with HMS Commerce to secure better deals on the Scout CRM (Shop Phone) app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Scout CRM (Shop Phone)
“Its really great app this wonderful app help us to recoverd 60% of our customers in whatsapp about 1000 $ just in one weekThank you very much , looking forward to add url cart in the message Thank you very much www.shoetypes.co”
“Really like this app. 5 stars This app help me to se what the customer bought and I can have an after purchase conversation with the customer. Same goes with abandonment carts.”
“Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function! ”
Trusted By
Trusted by the best Shopify stores
Shoetypes
Saudi Arabia
Gold Cosmetics & Supplies
United States
Dania Shinkar
Saudi Arabia
Stockholm Co.
Mexico
Electric Ride Co.
United States
Unicus Joyas
Chile
herbaitaliaonline.it
Italy
Zanzibar Seamoss & More
United States
Your store's automated helper with practical alerts.
Important Store Announcements
Receive immediate in-app notifications regarding significant customer activities. Such alerts assist you in increasing and maintaining more sales.
More WhatsApp Communication
Reach out to your customers at the right time using WhatsApp, Email, Phone calls, Text/SMS, or FaceTime. Use pre-set templates to increase your sales!
Automated Thank You and Abandon Email
Save time by emailing new customers and incomplete checkouts personalized messages every morning. Sending thank you emails helps to build trust!
Comparison
Top Scout CRM (Shop Phone) Alternatives Detailed Comparison
The table below highlights the crucial differences between Scout CRM (Shop Phone) and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.5(64 reviews) | 4.8(783 reviews) | |
| Developed by | HMS Commerce | Dondy | |
| Launch Date | 2/15/2017 | 3/15/2023 | |
| Pricing | Free, $9/month, $29/month | Free, $6.99/month, $79.99/month, $159.99/month | |
| Objective | Receive alerts for abandoned shopping carts, lifetime value, low stock and more. | Abandoned cart recovery, AI agent & automations on WhatsApp | |
| Categories | Abandoned cart, Chat | Abandoned cart, Chat | |
| Key Features & Highlights | |||
| Purpose | Your store's automated helper with practical alerts. | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 94.7% | 0.0% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 3 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | No | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.5 | 4.8 | |
| Total Reviews | 132 | 625 | |
| Launch Date | 2/15/2017 | 3/15/2023 | |
| SD Points | 2 | 356 | |
More Details About Scout CRM (Shop Phone)
Product Description
Large retailers and e-marketplaces are unable to form personal relationships with their customers, viewing them merely as numbers for transaction automation. In comparison, maintaining strong customer relationships can give smaller businesses a competitive advantage.
AI Summary
This Shopify app specializes in real-time abandoned cart recovery by sending instant alerts to merchants via mobile notifications, enabling direct follow-up with customers through calls, SMS, WhatsApp, or email. Its key strength lies in personalized customer engagement, offering customizable templates and CRM-like features to track repeat buyers and high-value orders. The app integrates seamlessly with Shopify and supports multi-channel communication, including Facebook Messenger and email alerts. A notable benefit is its ability to significantly improve conversion rates by facilitating immediate, human-led interactions with potential customers. However, some users report occasional delays in notifications and technical issues, such as alerts failing to function consistently. While customer support is frequently praised for responsiveness and proactive assistance, sporadic service disruptions have been noted. The app is free, making it accessible, though its reliance on manual follow-up may require dedicated staff time for optimal results.
Support
For any questions, concerns, or assistance with Scout CRM (Shop Phone), the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Scout CRM (Shop Phone) offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Scout CRM (Shop Phone) Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Scout CRM (Shop Phone) seamlessly integrates are given below:
Developer
Name: HMS Commerce
Website: /partners/developer-e92c541da1206761
Address: 1471 BLANEFIELD RD, MISSISSAUGA, ON, L5G4H3
Looking to install Scout CRM (Shop Phone) app on your store?
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- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Customer Reviews
Scout CRM (Shop Phone) has an overall rating of 4.8 stars from a total of 132 reviews on the Shopify app store. Of these, 127 (96.2%) are positive, 1 (0.8%) are neutral, and 4 (3.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Its really great app this wonderful app help us to recoverd 60% of our customers in whatsapp about 1000 $ just in one weekThank you very much , looking forward to add url cart in the message Thank you very much www.shoetypes.co
Really like this app. 5 stars This app help me to se what the customer bought and I can have an after purchase conversation with the customer. Same goes with abandonment carts.
Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function!
it doesnt work anymore ??!?!?!? its a shame, it was a pretty good app,...................................
This is a fantastic app! I use it mainly for alerts for abandoned checkouts as Shopify does not offer this feature. My store sells high value items and with the alert from this app I am able to call my customers shortly after they have abandoned a checkout which greatly improves conversions. The customer service is incredible! Ahmad even offered a free marketing consultation for my website and provided a lot of great insight.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Scout CRM (Shop Phone) on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Scout CRM (Shop Phone) FAQ's
How do I install the Scout CRM (Shop Phone) Shopify app?
To install Scout CRM (Shop Phone) app on your Shopify store, click on the Scout CRM (Shop Phone) installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Scout CRM (Shop Phone) on your Shopify store, then contact us now.
What are the key features of Scout CRM (Shop Phone)?
The key features offered by Scout CRM (Shop Phone) to Shopify store owners are:
- ✅Alerts you who you should call when you need to call them
- ✅Abandoned checkouts, VIP & Repeat Customer and Selected Product notifications
- ✅Abandoned Checkout & Thank You Emails automation
Does Scout CRM (Shop Phone) integrate with other Shopify apps or tools?
Yes, Scout CRM (Shop Phone) seamlessly integrates with other Shopify apps or tools, such as Notifies you whom to call when it's necessary., Notifications for abandoned carts, VIP and regular customers, and chosen products., Automated emails for abandoned checkouts and thank you notes..
Is there a free trial available for Scout CRM (Shop Phone)?
No, Scout CRM (Shop Phone) does not offer any free trial.
What are the pricing plans for Scout CRM (Shop Phone)?
The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $9/month, $29/month and have no free trial period.
How does billing work for Scout CRM (Shop Phone)?
Scout CRM (Shop Phone) uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Scout CRM (Shop Phone) allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Scout CRM (Shop Phone) offer customer support? How can I get assistance?
Yes, Scout CRM (Shop Phone) offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Scout CRM (Shop Phone) offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Scout CRM (Shop Phone) compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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