TrackingMore Order Tracking Shopify App by TrackingMore

Improve order tracking to cut down on "Where is my order?" inquiries, promote new items, and increase brand visibility. Check Order Status, Tracking Page for Order Lookup

4.8 382 reviewsFreePaid from $9/month

Install in your Shopify store We pass your name, email and store domain to the TrackingMore team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of TrackingMore Order Tracking

Pros
  • Exceptional Customer Support: Consistently praised for responsiveness, professionalism, and going above and beyond to resolve issues.
  • Ease of Use: Frequently highlighted for intuitive setup, navigation, and user-friendly interface.
  • Comprehensive Tracking Features: Wide tracking capabilities, including worldwide coverage and real-time updates.
  • Customization Options: Flexibility to personalize tracking pages and match branding.
Cons
  • Sync and Update Issues: Inconsistent real-time order synchronization and delayed carrier updates.
  • Privacy and Security Concerns: Reports of unauthorized access to other stores' data in support chats.

Screenshots

TrackingMore Order Tracking Shopify app screenshot 1
TrackingMore Order Tracking Shopify app screenshot 2
TrackingMore Order Tracking Shopify app screenshot 3
TrackingMore Order Tracking Shopify app screenshot 4
TrackingMore Order Tracking Shopify app screenshot 5
TrackingMore Order Tracking Shopify app screenshot 6
TrackingMore Order Tracking Shopify app screenshot 7

About the app

Check Order Status, Tracking Page for Order Lookup

  • Carrier Integration and Auto-Sync: Combine with over 1100 carriers using precise carrier detection and automatic order synchronization.
  • Order management and monitoring: Handle all shipments in the dashboard and keep an eye on any exceptions.
  • Boosting Sales with Customized Tracking: Personalized tracking page and alerts to increase sales and re-engage customers.
  • Improved EDD Display: Showing expected delivery date on product and shopping cart pages to increase sales rate.
  • Dropshipping Flexibility: Ideal for dropshipping, conceal or swap out keywords related to shipping details.

Install in your Shopify store We pass your name, email and store domain to the TrackingMore team so they can help install and configure the app on your store.

Keywords

real-time order tracking Shopify appsbranded tracking pages Shopify appsauto sync tracking Shopify appsshipping status notifications Shopify appsdropshipping order tracking Shopify appstracking analytics dashboard Shopify appsreduce WISMO calls Shopify appsenhanced shopper experience Shopify appsglobal carrier tracking Shopify appsPayPal tracking sync Shopify appsautomated shipment updates Shopify appstailored product recommendations Shopify appshide shipping details Shopify appstracking performance insights Shopify appsbuild customer trust Shopify apps

Key features

  • Automatically sync orders and update shipping info from 1100+ global carriers.
  • Display estimated delivery dates on product and cart pages to boost sales.
  • Offer branded tracking pages to enhance customer trust and brand loyalty.

Pricing

TrackingMore Order Tracking pricing plans

FREE
$0 /month
  • Auto-sync shipment data
  • Auto-detect carrier
  • Customizable tracking page
  • Estimated delivery date
  • Dropshipping mode
Basic
$9 /month
  • 200 orders per month
  • Bulk export shipment data
  • Customizable email notifications
  • Discount upsell
  • Tracking page automatic language
Pro
$55 /month
  • 2,000 orders per month
  • Klaviyo,Paypal,Slack,Gorgias Integration
  • Multiple stores subscription
  • Delivery performance analytics
  • Customer feedback survey
Enterprise
$1189 /month
  • 70,000 orders per month
  • Custom integrations
  • Custom carrier integration
  • Tracking page customization
  • Priority 24/7 live chat support

Not sure which plan to pick? Discuss FREE or Basic plans with us, learn about custom pricing, or get a demo.

Here’s an overview of TrackingMore Order Tracking costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by TrackingMore Order Tracking is FREE. The paid plans offered by TrackingMore Order Tracking are Basic, Pro, Enterprise.

The details of the plans are outlined below.

  • FREE: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Auto-sync shipment data, Auto-detect carrier, Customizable tracking page, Estimated delivery date, Dropshipping mode, 24/7 support.
  • Basic: the Basic plan costs $9 and comes with a 7-day free trial period. The plan offers a host of features, including 200 orders per month, Bulk export shipment data, Customizable email notifications, Discount upsell, Tracking page automatic language, Word masking.
  • Pro: the Pro plan costs $55 and comes with a 7-day free trial period. The plan offers a host of features, including 2,000 orders per month, Klaviyo,Paypal,Slack,Gorgias Integration, Multiple stores subscription, Delivery performance analytics, Customer feedback survey, Enhanced 24/7 live chat support.
  • Enterprise: the Enterprise plan costs $1189 and comes with a 7-day free trial period. The plan offers a host of features, including 70,000 orders per month, Custom integrations, Custom carrier integration, Tracking page customization, Priority 24/7 live chat support, Dedicated account manager.

TrackingMore Order Tracking price summary

Pricing summaryFree to install. Free trial available.
Total pricing plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of paid plan(s)$9, $55, $1189
Free trial availableYes, for 7 day(s)

For further information regarding TrackingMore Order Tracking pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the TrackingMore team so they can help install and configure the app on your store.

Comparison

Top TrackingMore Order Tracking alternatives — detailed comparison

The table below highlights the crucial differences between TrackingMore Order Tracking and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings4.4 ★ (380 reviews)5.0 ★ (3,179 reviews)4.9 ★ (4,481 reviews)
Developed byTrackingMoreCWILL INC17TRACK
Launch date13 August 201825 January 20194 January 2021
PricingFree, $9/month, $55/month, $1189/monthFree, $11/month, $59/month, $479/monthFree, $9/month, $49/month, $159/month
ObjectiveCheck Order Status, Tracking Page for Order LookupOrder Tracking, Order Search, Tracking Page, Order MonitorOpen Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page
CategoriesOrder tracking, ShippingOrder tracking, ShippingOrder tracking, Shipping
Key features & highlights
PurposeImprove order tracking to cut down on "Where is my order?" inquiries, promote new items, and increase brand visibility.Increase customer happiness and raise your sales by providing a custom tracking experience after purchase.Worldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products.
Features list
  • Automatically sync orders and update shipping info from 1100+ global carriers.
  • Display estimated delivery dates on product and cart pages to boost sales.
  • Offer branded tracking pages to enhance customer trust and brand loyalty.
  • Track orders in real-time with a smart dashboard and sync shipping details to PayPal.
  • Automatically notify customers with shipping updates to reduce support inquiries.
  • Create a fully branded, multilingual tracking page with customizable features.
  • Monitor international and domestic packages in one unified dashboard.
  • Create a fully customizable, multilingual branded tracking page.
  • Automate returns to retain revenue and simplify the process.
Highlights—
  • Based in Czech Republic
—
User reviews and ratings
Recommended95.0%99.0%98.8%
Pros
  • Consistently praised for responsiveness, professionalism, and going above and beyond to resolve issues.
  • Frequently highlighted for intuitive setup, navigation, and user-friendly interface.
  • Wide tracking capabilities, including worldwide coverage and real-time updates.
  • Flexibility to personalize tracking pages and match branding.
  • Smooth compatibility with platforms like Shopify and Klaviyo.
  • Detailed insights into shipping statuses and delivery performance.
  • Appreciated for offering a functional free tier with robust support.
  • Reduced customer service tickets and improved order transparency.
  • Flawless tracking and processing of orders with minimal issues.
  • Consistently praised for being fast, friendly, and highly effective in resolving issues.
  • The app is frequently described as intuitive, with a straightforward installation process.
  • Users highlight the app’s accuracy and efficiency in tracking shipments.
  • Many appreciate the branded tracking page, which enhances customer experience.
  • The app integrates well with Shopify and other platforms, streamlining operations.
  • Users value the ability to personalize tracking pages and notifications.
  • Several reviews mention the app’s competitive pricing and valuable features.
  • Immediate assistance via live chat is frequently commended.
  • Reduces customer inquiries by providing clear tracking updates.
  • The app is noted for its reliability and lack of technical issues.
  • The app is consistently praised for its speed and responsiveness.
  • Many reviews highlight the app's ease of use, installation, and setup.
  • Numerous users commend the support team for being prompt, professional, and helpful.
  • The app provides accurate, real-time updates and supports multiple logistics providers.
  • Users appreciate the ability to personalize tracking pages and notifications.
  • The app seamlessly integrates with platforms like Shopify and PayPal.
  • The app is noted for its consistent performance and accurate tracking.
  • Many users report improved customer satisfaction and reduced support queries.
  • Several reviews mention the app's value for money compared to competitors.
  • Users highlight increased sales, efficiency, and customer confidence.
Cons
  • Inconsistent real-time order synchronization and delayed carrier updates.
  • Reports of unauthorized access to other stores' data in support chats.
  • Inaccurate status updates for regional carriers, leading to customer complaints.
  • Persistent issues like broken masking rules or missing product images.
  • Some users mentioned that costs increase significantly with higher order volumes.
  • A few users suggest the app could be more affordable.
Pricing and plans
Total pricing plans444
Free planAvailableAvailableAvailable
Free trialYes, for 7 day(s)Yes, for 7 day(s)No
Technical information
Rating4.4 ★5.0 ★4.9 ★
Total reviews3823,2274,500
Launch date13 August 201825 January 20194 January 2021

More details about TrackingMore Order Tracking

Product description

The service allows automatic order synchronization and shipping updates from over 1100 global carriers. Customers can track their order in multiple languages and receive proactive notifications, eliminating the need to ask about their order's status. The service also offers product upselling features, estimated delivery dates to enhance customer trust, and methods to increase the conversion rate.

AI summary

The app is a Shopify order tracking solution designed to enhance customer experience by providing real-time shipment updates and seamless integration with stores. Its key features include a customizable tracking page that matches store branding, comprehensive analytics for shipping status insights, and support for multiple carriers, including dropshipping integrations. The app offers estimated delivery dates (EDD) and automated notifications, reducing customer service inquiries. Strengths include an intuitive interface, fast setup, and highly responsive customer support known for resolving issues promptly and offering personalized assistance. However, some limitations include occasional synchronization issues with order data, delayed real-time carrier updates, and inconsistent functionality with local couriers. Privacy concerns and occasional glitches in feature updates have also been noted. Despite these drawbacks, the app is praised for its affordability, customization options, and ability to streamline order tracking for both merchants and customers.

Support

For any questions, concerns, or assistance with TrackingMore Order Tracking, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, TrackingMore Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the TrackingMore Order Tracking are available in various languages on the Shopify app store, including English, French, German, Italian, Spanish, Chinese (Simplified), Portuguese (Portugal), Turkish, Polish, Swedish, and Chinese (Traditional).

TrackingMore Order Tracking support information in a nutshell
Support emailsupport@trackingmore.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish, French, German, Italian, Spanish, Chinese (Simplified), Portuguese (Portugal), Turkish, Polish, Swedish, and Chinese (Traditional)
Integration

The list of top Shopify apps, features or software tools that TrackingMore Order Tracking seamlessly integrates with are given below.

Customer accountsShopify FlowShopify AdminDSers, CJ DropshippingEasyship, Page Fly, Judge.meHeadless, Hydrogen, OxygenLoox, Slack, Paypal, KlaviyoOmnichannel Selling, GorgiasStorefront API, Remix React
Developer
NameTrackingMore
ProfileSee all apps by TrackingMore
WebsiteView developer profile
AddressWING CHEUNG IND BLDG 58-70 KWAI CHEONG ROAD NT, HongKong, KL, 999077

Installation

How to install TrackingMore Order Tracking on your Shopify store

1

Send your details

Your name, email and store domain go straight to the TrackingMore team.

2

The developer gets in touch

TrackingMore contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.8
★★★★★
382 total reviews
5340
423
33
22
114

TrackingMore Order Tracking has an overall rating of 4.8 stars from a total of 382 reviews on the Shopify app store. Of these, 363 (95.0%) are positive, 3 (0.8%) are neutral, and 16 (4.2%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Inspect Texas Supplyfrom United States · 6 May 2026

Just got started, I like it so far. Got three we are looking at.

★★★★★BOOKZONEfrom India · 22 December 2025

This is an excellent service app that resolves issues quickly and provides live tracking for updates from carrier partners.

★★★★★MYC HiFifrom Sweden · 19 December 2025

We’ve had on-and-off tracking problems (two shops) for a long time.Previously every time we contact them, support just manually fixes the 50+ broken orders for the moment, but the problem comes back again soon after.- Update: We finally received a thorough review of the app, and it is now functioning flawlessly. It's a great app; I just wish we had gotten the help sooner.

★★★★★Maxxteknikfrom Sweden · 12 December 2025

So far, so good. We've encountered some syncing issues, and it took a while to identify and resolve the problem, but the team successfully fixed it.All is well now, and it's a good app. With everything functioning properly, the app definitely deserves 5 stars.

★★★★★KR Publicationsfrom India · 29 November 2025

Accurate updates and smooth interface. Makes order tracking stress-free!

Install in your Shopify store We pass your name, email and store domain to the TrackingMore team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
—
No tracked groups
Total reviews
382
No change vs 30 days ago
Average rating
4.8 ★
0.00 vs 30 days ago
Top market
FR
25.2% of installs

Reviews trend

Cumulative reviews · last 6 months

380 → 382 reviews · rating steady at 4.8★
No App Store groups tracked yet.Open full charts →

TrackingMore Order Tracking FAQs

How do I install the TrackingMore Order Tracking Shopify app?
To install TrackingMore Order Tracking on your Shopify store, click on the TrackingMore Order Tracking installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install TrackingMore Order Tracking on your Shopify store, then contact us now.
What are the key features of TrackingMore Order Tracking?

The key features offered by TrackingMore Order Tracking to Shopify store owners are:

  • Build branded multilingual tracking pages with EDD to eliminate WISMO calls.
  • Automate smart email notifications to boost customer trust and engagement.
  • Increase conversions with pre-sales EDD and intelligent upsell system
  • Hide Chinese origin details with 1 click dropshipping mode for brand protection.
  • Last-mile detection, automatic PayPal sync, analytics dashboard, 24/7 support.
Does TrackingMore Order Tracking integrate with other Shopify apps or tools?

Yes, TrackingMore Order Tracking seamlessly integrates with other Shopify apps or tools, such as Combine with over 1100 carriers using precise carrier detection and automatic order synchronization., Handle all shipments in the dashboard and keep an eye on any exceptions., Personalized tracking page and alerts to increase sales and re-engage customers..

Is there a free trial available for TrackingMore Order Tracking?

Yes, TrackingMore Order Tracking offers a 7-day free trial on all its paid plans.

What are the pricing plans for TrackingMore Order Tracking?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9/month, $55/month, $1189/month, and come with a 7-day free trial period.

How does billing work for TrackingMore Order Tracking?

TrackingMore Order Tracking uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, TrackingMore Order Tracking allows its subscribers to cancel or upgrade their subscription plan at any time.

Does TrackingMore Order Tracking offer customer support?

Yes, TrackingMore Order Tracking offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, TrackingMore Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is TrackingMore Order Tracking compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the TrackingMore team so they can help install and configure the app on your store.

.myshopify.com
4.8★★★★★382 reviews · 95.0% positive

Writing reviews on ShopDigest is coming soon.

  • IT
    Inspect Texas SupplyUnited States · 6 May 2026
    ★★★★★

    Just got started, I like it so far. Got three we are looking at.

    TR
    TrackingMoreDeveloper20 May 2026

    Thank you for your review and for choosing our app! 🌟We’re delighted that you’re enjoying the app, and we truly appreciate your support. It encourages our team to keep delivering reliable and high-quality service.Please feel free to reach out anytime with feedback or suggestions.Best regards,The TrackingMore Team

  • BO
    BOOKZONEIndia · 22 Dec 2025
    ★★★★★

    This is an excellent service app that resolves issues quickly and provides live tracking for updates from carrier partners.

    TR
    TrackingMoreDeveloper25 Dec 2025

    Thank you for the fantastic 5-star review! 🌟We’re thrilled to hear that you found the app helpful. Providing clear and reliable support is exactly what we strive for.Your kind words truly encourage our team to keep improving. If you ever have feedback or ideas to make the experience even better, we’d love to hear from you! 💬Warm regards,The TrackingMore Team

  • MH
    MYC HiFiSweden · 19 Dec 2025
    ★★★★★

    We’ve had on-and-off tracking problems (two shops) for a long time.Previously every time we contact them, support just manually fixes the 50+ broken orders for the moment, but the problem comes back again soon after.- Update: We finally received a thorough review of the app, and it is now functioning flawlessly. It's a great app; I just wish we had gotten the help sooner.

    TR
    TrackingMoreDeveloper29 Nov 2025

    Hi there,Thank you for sharing your honest feedback. I sincerely apologize for the experience you’ve had. You deserve reliable and great support.We’ve reached out to you directly via email and have already escalated your case for an in-depth review. Our team is committed to getting this resolved properly, not just with temporary fixes but with a long-term solution that restores your confidence in our service.We truly appreciate your patience, and we hope you’ll give us the opportunity to make things right. Please feel free to reply to our email at any time — we’re here and ready to help.Best regards,TrackingMore Team

  • MA
    MaxxteknikSweden · 12 Dec 2025
    ★★★★★

    So far, so good. We've encountered some syncing issues, and it took a while to identify and resolve the problem, but the team successfully fixed it.All is well now, and it's a good app. With everything functioning properly, the app definitely deserves 5 stars.

    TR
    TrackingMoreDeveloper17 Dec 2025

    Thank you so much for sharing your experience and for the kind 5-star rating! 🌟We truly appreciate your patience while we worked through the concern, and we’re glad our team was able to identify and resolve it successfully. Hearing that everything is running smoothly now means a lot to us.Your feedback motivates us to keep improving, and we’re happy to know you’re enjoying the app. If you ever need assistance or have suggestions, we’re always here to help 😊Best regards,The TrackingMore Team

  • KP
    KR PublicationsIndia · 29 Nov 2025
    ★★★★★

    Accurate updates and smooth interface. Makes order tracking stress-free!

  • GL
    GlowssyBeautyFrance · 12 Aug 2025
    ★★★★★

    Application au top, des fonctionnalités intéressantes. Je recommande sans hésiter.

    TR
    TrackingMoreDeveloper15 Aug 2025

    Merci beaucoup pour votre excellent retour ! 🌟Nous sommes ravis d'apprendre que vous appréciez l'application et que vous trouvez ses fonctionnalités utiles.Votre soutien est précieux pour nous et nous continuerons à travailler dur pour vous proposer des outils toujours plus utiles. 🙌N'hésitez pas à nous contacter pour toute autre idée ou question ! 📝Cordialement,L'équipe TrackingMore

  • MS
    Mikos StoreTürkiye · 26 Jul 2025
    ★★★★★

    Amazing support, thank you very much for your interest

    TR
    TrackingMoreDeveloper27 Jul 2025

    We're so grateful for your wonderful review and 5-star rating! ✨It's fantastic to know that our app worked well for you and that our support team provided the help you needed. 💛Your feedback is invaluable, and we’re always eager to make any necessary improvements. Please feel free to reach out with any further ideas or questions! 📝Warm regards, TrackingMore Team

  • TS
    TSUKIYAAustralia · 25 Jul 2025
    ★★★★★

    Customer Services are amazing , you can do anything on this app to track.

    TR
    TrackingMoreDeveloper26 Jul 2025

    We can't thank you enough for your 5-star rating! ✨ It's so gratifying to know that you found our service to be satisfactory and that our support team was able to assist you effectively. 💛Your feedback inspires us to keep striving for excellence. If you have any additional comments or suggestions, we'd be happy to hear them! 📨Best, TrackingMore Team

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