Dondy: WhatsApp Marketing+Chat
by Dondy
Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service.
Free plan · From $6.99/mo · 7d trial
SL: WhatsApp Chat + Marketing Shopify App by SuperLemon App
Cart recovery automation, WhatsApp chat & share tool, personalized templates & campaigns, shared team email inbox. Leftover Shopping Cart, WhatsApp Conversations & Sharing, WhatsApp Promotions
3.7 353 reviewsFreePaid from $9.99/month
Screenshots
About the app
Leftover Shopping Cart, WhatsApp Conversations & Sharing, WhatsApp Promotions
- WhatsApp chat widget with multiple agents, custom colors and styling options.
- Send cart recovery and order updates from personal WhatsApp with no API needed
- View customer order history inside WhatsApp Web with a free Chrome extension
- Automate cart recovery, order, shipping and COD notifications via WhatsApp API.
- Run WhatsApp marketing campaigns with custom templates and a WhatsApp inbox.
Keywords
WhatsApp cart recovery Shopify appsAbandoned cart WhatsApp Shopify appsWhatsApp marketing Shopify appsWhatsApp chat widget Shopify appsWhatsApp order notifications Shopify appsWhatsApp campaign Shopify appsWhatsApp shared inbox Shopify appsAutomated cart recovery Shopify appsWhatsApp customer support Shopify appsWhatsApp sales widget Shopify apps
Key features
- Automatically send abandoned cart reminders via WhatsApp to recover lost sales.
- Share interactive chat widgets to boost customer engagement and support.
- Upsell products and request feedback using automated WhatsApp messages.
Pricing
SL: WhatsApp Chat + Marketing pricing plans
Free
$0 /month
- 50+ chat widget styles and options
- Multiple agents in chat widget
- Manual cart & order recovery messages
- WhatsApp Web Copilot Chrome extension
- Built-in customer CRM
Automate
$9.99 /month
- Everything in Free, plus
- Abandoned Cart Recovery Automation
- COD Confirmation Message Automation
- Order Confirmation and Delivery Updates
Scale
$29.99 /month
- WhatsApp API for your brand
- Abandoned cart, shipment & COD messages
- WhatsApp marketing campaigns
- WhatsApp inbox for customer support
- Custom Automation -Webhook/Shopify Flow
Not sure which plan to pick? Discuss Free or Automate plans with us, learn about custom pricing, or get a demo.
Here’s an overview of SL: WhatsApp Chat + Marketing costs for each of the plan(s)
The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by SL: WhatsApp Chat + Marketing is Free. The paid plans offered by SL: WhatsApp Chat + Marketing are Automate, Scale.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 50+ chat widget styles and options, Multiple agents in chat widget, Manual cart & order recovery messages, WhatsApp Web Copilot Chrome extension, Built-in customer CRM, Pre-built templates in 10+ languages, Phone number capture widgets, Analytics and reporting.
- Automate: the Automate plan costs $9.99 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Free, plus, Abandoned Cart Recovery Automation, COD Confirmation Message Automation, Order Confirmation and Delivery Updates.
- Scale: the Scale plan costs $29.99 and comes with a 7-day free trial period. The plan offers a host of features, including WhatsApp API for your brand, Abandoned cart, shipment & COD messages, WhatsApp marketing campaigns, WhatsApp inbox for customer support, Custom Automation -Webhook/Shopify Flow, Onboarding setup meeting & live support, Use API and WhatsApp Business App.
SL: WhatsApp Chat + Marketing price summary
| Pricing summary | Free plan available. Free trial available. |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of paid plan(s) | $9.99, $29.99 |
| Free trial available | Yes, for 7 day(s) |
Comparison
Top SL: WhatsApp Chat + Marketing alternatives — detailed comparison
The table below highlights the crucial differences between SL: WhatsApp Chat + Marketing and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 3.5 ★ (351 reviews) | 4.9 ★ (825 reviews) | 3.9 ★ (340 reviews) | |
| Developed by | SuperLemon App | Dondy | Scrptble | |
| Launch date | 24 April 2019 | 15 March 2023 | 21 October 2024 | |
| Pricing | Free, $9.99/month, $29.99/month | Free, $6.99/month, $79.99/month, $159.99/month | Free, $4.99/month, $9.99/month, $14.99/month, $24.99/month, $49.99/month | |
| Objective | Leftover Shopping Cart, WhatsApp Conversations & Sharing, WhatsApp Promotions | Abandoned cart recovery, AI agent & automations on WhatsApp | — | |
| Categories | Abandoned cart, Chat | Abandoned cart, Chat | Chat, Abandoned cart | |
| Key features & highlights | ||||
| Purpose | Cart recovery automation, WhatsApp chat & share tool, personalized templates & campaigns, shared team email inbox. | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | Automate order confirmations, shipping updates, cart recovery, and stock alerts through WhatsApp. | |
| Features list |
|
|
| |
| Highlights |
|
| — | |
| User reviews and ratings | ||||
| Recommended | 65.4% | 0.0% | 75.9% | |
| Pros | — |
|
| |
| Cons | — |
|
| |
| Pricing and plans | ||||
| Total pricing plans | 3 | 4 | 5 | |
| Free plan | Available | Available | Not available | |
| Free trial | Yes, for 7 day(s) | Yes, for 7 day(s) | Yes, for 3 day(s) | |
| Technical information | ||||
| Rating | 3.5 ★ | 4.9 ★ | 3.9 ★ | |
| Total reviews | 353 | 625 | 344 | |
| Launch date | 24 April 2019 | 15 March 2023 | 21 October 2024 | |
More details about SL: WhatsApp Chat + Marketing
Product description
Superlemon offers a service that allows businesses to manage customer communications via WhatsApp, including sending automated reminders for abandoned carts and order updates. Merchants can also use it for upselling, feedback, and cash-on-delivery confirmations, and can access features like marketing campaigns and custom templates.
Support
For any questions, concerns, or assistance with SL: WhatsApp Chat + Marketing, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, SL: WhatsApp Chat + Marketing offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the SL: WhatsApp Chat + Marketing are available in various languages on the Shopify app store, including Spanish, Portuguese (Brazil), Italian, German, French, Indonesian, Turkish, Dutch, Arabic, Hindi, Russian, Greek, Ukrainian, Romanian, Polish, Thai, Vietnamese, Bangla, English, Hebrew, and Chinese (Simplified).
SL: WhatsApp Chat + Marketing support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | Spanish, Portuguese (Brazil), Italian, German, French, Indonesian, Turkish, Dutch, Arabic, Hindi, Russian, Greek, Ukrainian, Romanian, Polish, Thai, Vietnamese, Bangla, English, Hebrew, and Chinese (Simplified) |
Integration
The list of top Shopify apps, features or software tools that SL: WhatsApp Chat + Marketing seamlessly integrates with are given below.
Shopify FlowCash on DeliveryCheckoutWhatsAppWhatsApp Business APIWhatsApp Business App
Developer
| Name | SuperLemon App |
| Profile | See all apps by SuperLemon App |
| Website | View developer profile |
| Address | B-0103, Divyasree 77 Place, Yamalur Main Road, Bangalore, KA, 560037 |
Installation
How to install SL: WhatsApp Chat + Marketing on your Shopify store
1
Send your details
Your name, email and store domain go straight to the SuperLemon App team.
2
The developer gets in touch
SuperLemon App contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
3.7
★★★★☆
353 total reviews
SL: WhatsApp Chat + Marketing has an overall rating of 3.7 stars from a total of 353 reviews on the Shopify app store. Of these, 231 (65.4%) are positive, 9 (2.5%) are neutral, and 113 (32.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★La Nonna in Campagnafrom Italy · 1 September 2026
Superlemon è uno strumento fondamentale per gestire automazioni, campagne marketing e comunicazioni WhatsApp in modo semplice ma allo stesso tempo molto avanzato ad un prezzo davvero contenuto.L’app offre tantissime possibilità di automazione e permette di creare campagne mirate e personalizzate, rendendo molto più efficace la gestione dei clienti e il recupero delle vendite.Ma quello che fa davvero la differenza è il team di Superlemon: sempre disponibile, rapido nel rispondere e soprattutto molto preparato. Quando abbiamo avuto esigenze particolari, ci hanno aiutato a trovare la soluzione e, dove necessario, hanno anche sviluppato funzionalità personalizzate su nostra richiesta.Non è scontato trovare un’app così completa accompagnata da un’assistenza così presente e attenta alle esigenze del singolo store.Consigliatissima a chi vuole sfruttare davvero WhatsApp e le automazioni nel proprio e-commerce.
★★★★★HERTROVEfrom United States · 26 August 2026
We have been using the App for 3 years and we haven’t faced any major issues. Most importantly, we appreciate the great customer service. They are quite fast and reliable. I definitely recommend anyone who is thinking to use this App. Thank you.
★★★★★Modalatina Italiafrom Italy · 24 July 2026
exelente aplicacion, el servicio cliente es el mejor. un poco de paciencia con las respuestas por que como estan en la India tu vez los mensajes en retardo pero por lo demas funciona perfectamente.
★★★★★HAZEL Kitchenwarefrom India · 29 March 2026
It was super easy to setup this app and get our whatsapp comms to customers automated within couple of days. Very helpful team, they helped us get our whatsapp account settings right and get rolling very quickly
★★★★★A.A.Yfrom Netherlands · 28 January 2026
I don't need the App right now..but there is no option to uninstall or contact the helpdesk?
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#5
Support
Total reviews
353
No change vs 30 days ago
Average rating
3.7 ★
0.00 vs 30 days ago
Top market
IT
33.3% of installs · ▲ 11.11%
Category & keyword rankings
Position and market share today
| CategorySupport | #5 | 0.1% ▼0.1 |
| CollectionRecomendados para Dropshipping | #11 | 0.1% ▼0.1 |
| CollectionUseful apps for India | #13 | 0.0% ▼0.0 |
| CollectionUseful apps for Spain | #18 | 0.2% ▼0.1 |
Reviews trend
Cumulative reviews · last 6 months
347 → 353 reviews · rating steady at 3.7★
Ranks #5 in 1 of 10 App Store groups tracked.Open full charts →
SL: WhatsApp Chat + Marketing FAQs
How do I install the SL: WhatsApp Chat + Marketing Shopify app?
To install SL: WhatsApp Chat + Marketing on your Shopify store, click on the SL: WhatsApp Chat + Marketing installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install SL: WhatsApp Chat + Marketing on your Shopify store, then contact us now.
What are the key features of SL: WhatsApp Chat + Marketing?
The key features offered by SL: WhatsApp Chat + Marketing to Shopify store owners are:
- WhatsApp chat widget with multiple agents, custom colors and styling options.
- Send cart recovery and order updates from personal WhatsApp with no API needed
- View customer order history inside WhatsApp Web with a free Chrome extension
- Automate cart recovery, order, shipping and COD notifications via WhatsApp API.
- Run WhatsApp marketing campaigns with custom templates and a WhatsApp inbox.
Does SL: WhatsApp Chat + Marketing integrate with other Shopify apps or tools?
SL: WhatsApp Chat + Marketing has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for SL: WhatsApp Chat + Marketing?
Yes, SL: WhatsApp Chat + Marketing offers a 7-day free trial on all its paid plans.
What are the pricing plans for SL: WhatsApp Chat + Marketing?
The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $9.99/month, $29.99/month, and come with a 7-day free trial period.
How does billing work for SL: WhatsApp Chat + Marketing?
SL: WhatsApp Chat + Marketing uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, SL: WhatsApp Chat + Marketing allows its subscribers to cancel or upgrade their subscription plan at any time.
Does SL: WhatsApp Chat + Marketing offer customer support?
Yes, SL: WhatsApp Chat + Marketing offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, SL: WhatsApp Chat + Marketing offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is SL: WhatsApp Chat + Marketing compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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- LNLa Nonna in Campagna★★★★★
Superlemon è uno strumento fondamentale per gestire automazioni, campagne marketing e comunicazioni WhatsApp in modo semplice ma allo stesso tempo molto avanzato ad un prezzo davvero contenuto.L’app offre tantissime possibilità di automazione e permette di creare campagne mirate e personalizzate, rendendo molto più efficace la gestione dei clienti e il recupero delle vendite.Ma quello che fa davvero la differenza è il team di Superlemon: sempre disponibile, rapido nel rispondere e soprattutto molto preparato. Quando abbiamo avuto esigenze particolari, ci hanno aiutato a trovare la soluzione e, dove necessario, hanno anche sviluppato funzionalità personalizzate su nostra richiesta.Non è scontato trovare un’app così completa accompagnata da un’assistenza così presente e attenta alle esigenze del singolo store.Consigliatissima a chi vuole sfruttare davvero WhatsApp e le automazioni nel proprio e-commerce.
- HEHERTROVE★★★★★
We have been using the App for 3 years and we haven’t faced any major issues. Most importantly, we appreciate the great customer service. They are quite fast and reliable. I definitely recommend anyone who is thinking to use this App. Thank you.
- MIModalatina Italia★★★★★
exelente aplicacion, el servicio cliente es el mejor. un poco de paciencia con las respuestas por que como estan en la India tu vez los mensajes en retardo pero por lo demas funciona perfectamente.
- HKHAZEL Kitchenware★★★★★
It was super easy to setup this app and get our whatsapp comms to customers automated within couple of days. Very helpful team, they helped us get our whatsapp account settings right and get rolling very quickly
- A.A.A.Y★★★★★
I don't need the App right now..but there is no option to uninstall or contact the helpdesk?
SASuperLemon AppDeveloperHi, You can visit “Apps Settings” in your Shopify Admin and find Marketing+Support on WhatsApp to uninstall. If you email us at [email protected] I can share more visual instructions. Apologies that it’s not obvious. We’ll fix it. Thank you.
- TRTruptiMohta★★★★★
Great APP super awesome features and reasonable pricing. Very very useful. Highly recommended. thanks developers
- EAeasystoreuy★★★★★
Excelente aplicación. Excelente logística de servicio
- CAcangurukidsonline★★★★★
oi boa tarde meu palno foi atulizado para cobranca e eu quero o gratuito pode cancelar por favor
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