by Reviews.io
Product ratings and features, user-generated content, video feedback, and questionnaires.
Free plan · From $19/mo · 14d trial
Yotpo: Product Reviews Shopify App by Yotpo
Gather and show user-generated content like ratings and reviews to demonstrate social validation. Gather reviews and ratings for products, photos, and websites.
4.8 4,631 reviewsFreePaid from $15/month
Pros and cons
Pros and cons of Yotpo: Product Reviews App
Pros
- Excellent Customer Support: Consistently praised for being responsive, friendly, and efficient in resolving issues.
- Quick Issue Resolution: Many users highlighted fast and effective problem-solving by the support team.
- Easy Integration: Frequently mentioned as simple to set up and integrate with existing platforms.
- Automated Review Collection: Users appreciate the automated system for gathering customer reviews.
Cons
- High Cost for Advanced Features: Some users find the paid plans expensive, especially for small businesses.
- Limited Customization in Free Version: A few users noted restrictions on customization without upgrading.
Screenshots
About the app
Gather reviews and ratings for products, photos, and websites.
- Google Advertising Options: Get noticed on Google with Seller Ratings and Shopping Ads.
- Product Synergies: Integrate your feedback with our text messaging, loyalty, and subscription services.
- Review Widget Customization: Leverage our easy-to-use tool to personalize your reviews widget.
- Capture and showcase reviews: Gather and show photo and video reviews to display social validation.
- Smart Filtering: Use Smart Filters to increase buyer trust by showing related content.
Keywords
product reviews Shopify appsUGC display Shopify appsGoogle Seller Ratings Shopify appsGoogle Shopping Ads Shopify appsSMS loyalty reviews Shopify appscustom reviews widget Shopify appsSmart Filters reviews Shopify appsShop app reviews sync Shopify appsboost trust reviews Shopify appsincrease CVR reviews Shopify apps
Key features
- Collect product reviews, star ratings, and user-submitted photos or videos from customers.
- Automatically request reviews via email or SMS after customers make purchases.
- Display reviews, photos, and Q&A on homepages, product pages, checkout, and major social media platforms.
Pricing
Yotpo: Product Reviews App pricing plans
Free
$0 /month
- Up to 50 Monthly Orders
- Automatic Review Requests
- Email Templates Library
- Sentiment and Profanity Check
- Display Reviews On-Site
Starter
$15 /month
- Pricing changes based on order volume
- Collect Photos/Video
- Google Rich Snippets
- Google Shopping Ads
- Reviews Carousel
Pro
$119 /month
- Pricing changes based on order volume
- Google Seller Rating
- Custom Questions
- AI Reviews Summary
- Smart Sorting
Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Yotpo: Product Reviews App costs for each of the plan(s)
The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by Yotpo: Product Reviews App is Free. The paid plans offered by Yotpo: Product Reviews App are Starter, Pro.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Up to 50 Monthly Orders, Automatic Review Requests, Email Templates Library, Sentiment and Profanity Check, Display Reviews On-Site, AI Chat Support.
- Starter: the Starter plan costs $15 and has no free trial period. The plan offers a host of features, including Pricing changes based on order volume, Collect Photos/Video, Google Rich Snippets, Google Shopping Ads, Reviews Carousel, AI Chat Support.
- Pro: the Pro plan costs $119 and has no free trial period. The plan offers a host of features, including Pricing changes based on order volume, Google Seller Rating, Custom Questions, AI Reviews Summary, Smart Sorting, AI Chat Support, Technical Support via Email.
Yotpo: Product Reviews App price summary
| Pricing summary | Free plan available |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of paid plan(s) | $15, $119 |
| Free trial available | No |
For further information regarding Yotpo: Product Reviews App pricing plans, see the official website.
Comparison
Top Yotpo: Product Reviews App alternatives — detailed comparison
The table below highlights the crucial differences between Yotpo: Product Reviews App and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.8 ★ (4,638 reviews) | 4.7 ★ (772 reviews) | 5.0 ★ (48,556 reviews) | |
| Developed by | Yotpo | Reviews.io | Judge.me | |
| Launch date | 15 November 2011 | 6 August 2014 | 25 June 2015 | |
| Pricing | Free, $15/month, $119/month | Free, $19/month, $45/month | Free, $15/month | |
| Objective | Gather reviews and ratings for products, photos, and websites. | Product ratings and features, user-generated content, video feedback, and questionnaires. | Product reviews with pictures and videos for credibility and search engine optimization. | |
| Categories | Product reviews, SEO | Product reviews, SEO | Product reviews, SEO | |
| Key features & highlights | ||||
| Purpose | Gather and show user-generated content like ratings and reviews to demonstrate social validation. | Gather confirmed feedback from your satisfied customers. | Gather and showcase customer reviews and star ratings. Increase sales by using social proof to create trust. | |
| Features list |
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| Highlights |
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| User reviews and ratings | ||||
| Recommended | 95.4% | 93.1% | 99.5% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 3 | 3 | 2 | |
| Free plan | Available | Available | Available | |
| Free trial | No | Yes, for 14 day(s) | Yes, for 15 day(s) | |
| Technical information | ||||
| Rating | 4.8 ★ | 4.7 ★ | 5.0 ★ | |
| Total reviews | 4,631 | 780 | 49,793 | |
| Launch date | 15 November 2011 | 6 August 2014 | 25 June 2015 | |
More details about Yotpo: Product Reviews App
Product description
Yotpo is a tool that aids eCommerce brands in gathering product reviews to boost social credibility. Using AI, Yotpo collects top-notch reviews, allows brands to display them on social media and search engines like Google and enables the combination of SMS and loyalty synergies.
AI summary
This Shopify app specializes in collecting, managing, and displaying customer reviews to enhance trust and engagement on e-commerce sites. Its key features include automated review requests via email, seamless integration with Shopify, customizable review widgets, and social media sharing options. The app also supports verified reviews, star ratings for SEO benefits, and the ability to import or migrate reviews from other platforms. A major strength is its highly responsive and efficient customer support, which frequently assists with setup, troubleshooting, and customization, often resolving issues in minutes. Users benefit from the app’s automation, which simplifies review collection and boosts credibility through social proof. Notable limitations include pricing concerns for smaller businesses, with some finding subscription costs prohibitive for lower review volumes. Additionally, advanced customization may require technical assistance, though support is readily available. A few users noted occasional delays in review display or desired more intuitive self-service options for uploading and managing reviews. Overall, the app is a robust solution for businesses prioritizing customer feedback and trust-building.
Support
For any questions, concerns, or assistance with Yotpo: Product Reviews App, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Yotpo: Product Reviews App offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Yotpo: Product Reviews App are available in various languages on the Shopify app store, including English.
Yotpo: Product Reviews App support information in a nutshell
| Support email | Reviews_support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Yotpo: Product Reviews App seamlessly integrates with are given below.
CheckoutCustomer accountsShopify FlowShopify AdminFacebookGoogleInstagramKlaviyopagefly
Developer
| Name | Yotpo |
| Profile | See all apps by Yotpo |
| Website | View developer profile |
| Address | 233 Spring St, New York, NY, 10003 |
Installation
How to install Yotpo: Product Reviews App on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Yotpo team.
2
The developer gets in touch
Yotpo contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.8
★★★★★
4,631 total reviews
Yotpo: Product Reviews App has an overall rating of 4.8 stars from a total of 4,631 reviews on the Shopify app store. Of these, 4,419 (95.4%) are positive, 35 (0.8%) are neutral, and 177 (3.8%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Swell Skinfrom United States · 7 November 2026
I worked with Doner and he was wonderful! So helpful, solved all my issues, patient and offered suggestions that I had not thought about. Overall great experience with Doner. He was very kind and efficient!
★★★★★Adirondack Coffee Roastersfrom United States · 5 November 2026
Doner was a great help in moving my Yotpo reviews to my new site.Thank You!
★★★★★imPRESSfrom United States · 2 November 2026
Reymon was very helpful and patient with me and all my questions!
★★★★★Vente d'entrepôt du Groupe Marcellefrom Canada · 29 October 2026
Their customer service is incredible. I've been assisted by Doner and Jeffrey these last few days and so far that's one of the most responsive and efficient customer service I experienced.
★★★★★Ori Worldfrom United States · 23 October 2026
This store is amazing. All of its products and service are excellent. It is highly recommended.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#1
yotpo reviews · yotpo-apps
Total reviews
4,631
▲ 10 vs 30 days ago
Average rating
4.8 ★
0.00 vs 30 days ago
Top market
US
57.8% of installs · ▲ 0.05%
Category & keyword rankings
Position and market share today
| Keywordyotpo reviews | #1 | 8.9% ▼19.5 |
| Collectionyotpo-apps | #1 | 100.0% |
| Keywordconversion plus | #2 | 11.4% ▼1.6 |
| Keywordyotpo | #2 | 1.2% ▼0.3 |
Reviews trend
Cumulative reviews · last 6 months
4,545 → 4,631 reviews · rating steady at 4.8★
Ranks #1 in 2 of 10 App Store groups tracked.Open full charts →
Yotpo: Product Reviews App FAQs
How do I install the Yotpo: Product Reviews App Shopify app?
To install Yotpo: Product Reviews App on your Shopify store, click on the Yotpo: Product Reviews App installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Yotpo: Product Reviews App on your Shopify store, then contact us now.
What are the key features of Yotpo: Product Reviews App?
The key features offered by Yotpo: Product Reviews App to Shopify store owners are:
- Collect product & site reviews on auto-pilot with email templates.
- Display eye-catching reviews and use Smart Filters to build trust
- Stand out in search with Google Seller Ratings and Google Shoppable Ads
- Add beautiful, customizable review widgets (carousels, AI summaries, & more)
- Easily sync reviews to and from other platforms (TikTok, Walmart, & more)
Does Yotpo: Product Reviews App integrate with other Shopify apps or tools?
Yes, Yotpo: Product Reviews App seamlessly integrates with other Shopify apps or tools, such as Get noticed on Google with Seller Ratings and Shopping Ads., Integrate your feedback with our text messaging, loyalty, and subscription services., Leverage our easy-to-use tool to personalize your reviews widget..
Is there a free trial available for Yotpo: Product Reviews App?
No, Yotpo: Product Reviews App does not offer any free trial.
What are the pricing plans for Yotpo: Product Reviews App?
The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $15/month, $119/month and have no free trial period.
How does billing work for Yotpo: Product Reviews App?
Yotpo: Product Reviews App uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Yotpo: Product Reviews App allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Yotpo: Product Reviews App offer customer support?
Yes, Yotpo: Product Reviews App offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Yotpo: Product Reviews App offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Yotpo: Product Reviews App compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.8★★★★★4,631 reviews · 95.4% positive
Writing reviews on ShopDigest is coming soon.
- SSSwell Skin★★★★★
I worked with Doner and he was wonderful! So helpful, solved all my issues, patient and offered suggestions that I had not thought about. Overall great experience with Doner. He was very kind and efficient!
- ACAdirondack Coffee Roasters★★★★★
Doner was a great help in moving my Yotpo reviews to my new site.Thank You!
- IMimPRESS★★★★★
Reymon was very helpful and patient with me and all my questions!
- VDVente d'entrepôt du Groupe Marcelle★★★★★
Their customer service is incredible. I've been assisted by Doner and Jeffrey these last few days and so far that's one of the most responsive and efficient customer service I experienced.
- OWOri World★★★★★
This store is amazing. All of its products and service are excellent. It is highly recommended.
- MTMy Three Cats & Co.★★★★★
This particular team member was responsive and after a few email exchanges solved the issue.
- WTWishing Tree Studio★★★★★
Great customer service all down through the years that I have been using Yotpo. Fast response time too. It's been a successful app for my business. Had great help from someone called Warly today, which i appreciate. Thanks.
- MGMarshall Group AB★★★★★
Thank you Vien for helping us set up our SEO Yotpo page. Easy and smooth!
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