by Yotpo
Gather reviews and ratings for products, photos, and websites.
Free plan · From $15/mo
REVIEWS.io Product Reviews Shopify App by Reviews.io
Gather confirmed feedback from your satisfied customers. Product ratings and features, user-generated content, video feedback, and questionnaires.
4.7 775 reviewsFreePaid from $19/month
Pros and cons
Pros and cons of REVIEWS.io Product Reviews App
Pros
- Exceptional Customer Support: Consistently praised for responsiveness, knowledge, and willingness to go above and beyond.
- Intuitive Dashboard & Features: Users highlight the ease of setup and navigation, with a clean, user-friendly interface.
- Widget Customization: Extensive options for personalizing widgets to match brand needs and enhance website aesthetics.
- Seamless Integrations: Smooth compatibility with platforms like Shopify, Klaviyo, and Google Shopping.
Cons
- Billing & Plan Issues: Some users experienced unexpected charges or confusion over subscription tiers.
- Limited Review Import Options: Complaints about fees or restrictions when migrating reviews from other platforms.
Screenshots
About the app
Product ratings and features, user-generated content, video feedback, and questionnaires.
- Review Display: Show your reviews alongside your Google Ads and Google Shopping Listings.
- Automated review requests: Send automatic review requests using our dashboard or technology partners such as Klaviyo.
- Customer Testimonials: Gather user-generated content from your satisfied customers.
- Customer Attribution Data: Gather your customers' direct attribution data.
- Quick Import Reviews: Quickly import your current reviews and user-generated content.
Keywords
product reviews Shopify appsUGC display Shopify appssocial proof Shopify appsGoogle Shopping ratings Shopify appsemail review collection Shopify appsSMS review collection Shopify appsKlaviyo integration Shopify appsShopify Flow reviews Shopify appsfirst-party data Shopify appsreview syndication Shopify appscustomer feedback Shopify appsconversion boost Shopify appsstar ratings Shopify appsreview widgets Shopify appsmarketing campaigns Shopify apps
Key features
- Display reviews and user-generated content across multiple widgets for marketing.
- Integrate Google reviews to enhance search rankings and ad performance.
- Automatically request reviews via email, SMS, or third-party integrations.
Pricing
REVIEWS.io Product Reviews App pricing plans
FREE
$0 /month
- 25 Monthly Review Invites
- Product Reviews and Company Reviews
- Automated Review Requests
- Customizable Display Widgets (Basic)
- Klaviyo Integration
LAUNCH
$19 /month
- 50 Monthly Review Invites
- Review Booster (Email Past Customers)
- Google Seller Ratings (Google Shopping)
- Google Rich Snippets
- UGC Manager
LAUNCH PLUS
$45 /month
- 500 monthly Review Invites
- Collect Attributes
- Product Grouping
- Surveys (Including Post-Purchase & NPS)
- AI Review Summary
Not sure which plan to pick? Discuss FREE or LAUNCH plans with us, learn about custom pricing, or get a demo.
Here’s an overview of REVIEWS.io Product Reviews App costs for each of the plan(s)
The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by REVIEWS.io Product Reviews App is FREE. The paid plans offered by REVIEWS.io Product Reviews App are LAUNCH, LAUNCH PLUS.
The details of the plans are outlined below.
- FREE: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 25 Monthly Review Invites, Product Reviews and Company Reviews, Automated Review Requests, Customizable Display Widgets (Basic), Klaviyo Integration, Customizable Collector Page, Collect Photo and Video Reviews, Shop App Review Syndication.
- LAUNCH: the LAUNCH plan costs $19 and comes with a 14-day free trial period. The plan offers a host of features, including 50 Monthly Review Invites, Review Booster (Email Past Customers), Google Seller Ratings (Google Shopping), Google Rich Snippets, UGC Manager, Automated Invite Flows and Follow-Ups, Customizable Thank-You Page, Review Nuggets (Snippets).
- LAUNCH PLUS: the LAUNCH PLUS plan costs $45 and comes with a 14-day free trial period. The plan offers a host of features, including 500 monthly Review Invites, Collect Attributes, Product Grouping, Surveys (Including Post-Purchase & NPS), AI Review Summary, Expert Answers (Q&A), Multiple Users, NPS.
REVIEWS.io Product Reviews App price summary
| Pricing summary | Free plan available. Free trial available. |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of paid plan(s) | $19, $45 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding REVIEWS.io Product Reviews App pricing plans, see the official website.
Comparison
Top REVIEWS.io Product Reviews App alternatives — detailed comparison
The table below highlights the crucial differences between REVIEWS.io Product Reviews App and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.7 ★ (772 reviews) | 4.8 ★ (4,638 reviews) | 5.0 ★ (48,556 reviews) | |
| Developed by | Reviews.io | Yotpo | Judge.me | |
| Launch date | 6 August 2014 | 15 November 2011 | 25 June 2015 | |
| Pricing | Free, $19/month, $45/month | Free, $15/month, $119/month | Free, $15/month | |
| Objective | Product ratings and features, user-generated content, video feedback, and questionnaires. | Gather reviews and ratings for products, photos, and websites. | Product reviews with pictures and videos for credibility and search engine optimization. | |
| Categories | Product reviews, SEO | Product reviews, SEO | Product reviews, SEO | |
| Key features & highlights | ||||
| Purpose | Gather confirmed feedback from your satisfied customers. | Gather and show user-generated content like ratings and reviews to demonstrate social validation. | Gather and showcase customer reviews and star ratings. Increase sales by using social proof to create trust. | |
| Features list |
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| |
| Highlights |
|
|
| |
| User reviews and ratings | ||||
| Recommended | 93.5% | 95.4% | 99.5% | |
| Pros |
|
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| |
| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 3 | 3 | 2 | |
| Free plan | Available | Available | Available | |
| Free trial | Yes, for 14 day(s) | No | Yes, for 15 day(s) | |
| Technical information | ||||
| Rating | 4.7 ★ | 4.8 ★ | 5.0 ★ | |
| Total reviews | 775 | 4,633 | 48,940 | |
| Launch date | 6 August 2014 | 15 November 2011 | 25 June 2015 | |
More details about REVIEWS.io Product Reviews App
Product description
Product reviews are crucial for customers to make knowledgeable buying decisions. Brands can build customers' trust and encourage purchases by displaying customer feedback and user-generated content.
AI summary
The app is a Shopify-integrated review management platform designed to collect, display, and leverage customer feedback to enhance e-commerce credibility and conversions. Its core features include customizable review widgets, seamless integration with Google Seller Ratings, automated review requests, and multi-platform review aggregation. The app excels in customer support, with highly responsive and knowledgeable assistance for setup, troubleshooting, and optimization. Users benefit from intuitive dashboards, robust widget libraries, and tools to showcase reviews effectively on product pages and ads. However, some limitations include pricing concerns for advanced features, occasional technical issues with review imports or widget implementations, and restrictions on exporting reviews without upgrading to higher-tier plans. While praised for its ease of use and automation capabilities, a few users report inconsistencies in service reliability, such as delayed review requests or challenges migrating data from competitors. Overall, the app is a powerful solution for businesses prioritizing reputation management, though its value depends on specific needs and budget considerations.
Support
For any questions, concerns, or assistance with REVIEWS.io Product Reviews App, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the REVIEWS.io Product Reviews App are available in various languages on the Shopify app store, including English.
REVIEWS.io Product Reviews App support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that REVIEWS.io Product Reviews App seamlessly integrates with are given below.
CheckoutShopify FlowAttentiveGoogleGorgiasKlaviyoShop appTikTok Shop
Developer
| Name | Reviews.io |
| Profile | See all apps by Reviews.io |
| Website | View developer profile |
| Address | 29 St Nicholas Place, Leicester, ENG, LE1 4LD |
Installation
How to install REVIEWS.io Product Reviews App on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Reviews.io team.
2
The developer gets in touch
Reviews.io contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.7
★★★★★
775 total reviews
REVIEWS.io Product Reviews App has an overall rating of 4.7 stars from a total of 775 reviews on the Shopify app store. Of these, 725 (93.5%) are positive, 3 (0.4%) are neutral, and 47 (6.1%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Kostümpalastfrom Germany · 15 October 2026
Support is always quick to respond and helps you with anything from importing your reviews from other platforms to design and functionality details.
★★★★★Dock Restockfrom United States · 15 October 2026
We've been experimenting with some of the review providers and the customer service at REVIEWS.io has been fantastic. They are always quick to respond and provide the exact answer we need.
★★★★★The Flat Cap Coffee Roasting Companyfrom United Kingdom · 8 October 2026
We've recently moved our product reviews over to REVIEWS.io, and I honestly couldn't be more impressed with the support we've received.We had nearly 400 reviews to transfer from another platform, and what initially seemed like a straightforward job turned into a bit of a technical headache with product IDs, CSV files and getting everything matched correctly to our Shopify store.Leila was absolutely brilliant throughout. She was patient, friendly, knowledgeable and genuinely determined to get everything sorted. Rather than just pointing us towards a help article, she stuck with us, worked through the issues and involved the technical team where needed.By the end of it, all 398 reviews had been successfully imported, and everything we've checked so far is matching beautifully.As a small independent business, this kind of customer service means an awful lot. It's refreshing to deal with someone who genuinely cares about getting things right.A massive thank you to Leila and the team at REVIEWS.io. You've made a fantastic first impression, and we're really looking forward to working with you.The Flat Cap Coffee Roasting Company
★★★★★Urban Brew Australiafrom Australia · 7 October 2026
We had a great experience with the REVIEWS.io team when moving our reviews over from another platform. All we had to do was send through the exported file, and they handled the rest. Their support made the whole process straightforward and hassle-free. We really appreciate their help!
★★★★★Ashland Leatherfrom United States · 7 October 2026
We reached out to REVIEWS.io support to get our product reviews showing as star ratings in Google Shopping, and they handled it quickly and clearly. Jenson explained exactly how reviews match to products (SKU, MPN, GTIN), confirmed the details we needed for our Shopify feed, and ran a catalogue resync that cleared out years of duplicate and outdated product entries without losing a single review. They also updated our store URL and confirmed our Google Product Ratings feed was live, all within the same conversation. We've used REVIEWS.io for years to collect reviews for our handmade leather goods, and this was a great support experience. Highly recommend.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#3
reviews
Total reviews
775
▲ 10 vs 30 days ago
Average rating
4.7 ★
0.00 vs 30 days ago
Top market
GB
28.6% of installs · ▼ 2.58%
Category & keyword rankings
Position and market share today
| Keywordreviews | #3 | 0.2% ▲0.2 |
| Keywordproduct reviews | #4 | 0.1% ▲0.1 |
| KeywordQ&A | #4 | 0.3% ▲0.2 |
| Keywordtestimonials | #6 | 0.0% ▲0.0 |
Reviews trend
Cumulative reviews · last 6 months
717 → 775 reviews · rating steady at 4.7★
Ranks #3 in 1 of 10 App Store groups tracked.Open full charts →
REVIEWS.io Product Reviews App FAQs
How do I install the REVIEWS.io Product Reviews App Shopify app?
To install REVIEWS.io Product Reviews App on your Shopify store, click on the REVIEWS.io Product Reviews App installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install REVIEWS.io Product Reviews App on your Shopify store, then contact us now.
What are the key features of REVIEWS.io Product Reviews App?
The key features offered by REVIEWS.io Product Reviews App to Shopify store owners are:
- Turn reviews & UGC into sales with 15+ high-converting widgets
- Drive traffic & sales with Google Reviews, star ratings & AI-powered insights
- Collect reviews via email & SMS, or integrate with Klaviyo, Shopify Flow, & more
- Excellent support with hands-on help and growth guidance
- Maximize impact by syndicating reviews with TikTok Shop, the Shop app, and more
Does REVIEWS.io Product Reviews App integrate with other Shopify apps or tools?
Yes, REVIEWS.io Product Reviews App seamlessly integrates with other Shopify apps or tools, such as Show your reviews alongside your Google Ads and Google Shopping Listings., Send automatic review requests using our dashboard or technology partners such as Klaviyo., Gather user-generated content from your satisfied customers..
Is there a free trial available for REVIEWS.io Product Reviews App?
Yes, REVIEWS.io Product Reviews App offers a 14-day free trial on all its paid plans.
What are the pricing plans for REVIEWS.io Product Reviews App?
The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $19/month, $45/month, and come with a 14-day free trial period.
How does billing work for REVIEWS.io Product Reviews App?
REVIEWS.io Product Reviews App uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, REVIEWS.io Product Reviews App allows its subscribers to cancel or upgrade their subscription plan at any time.
Does REVIEWS.io Product Reviews App offer customer support?
Yes, REVIEWS.io Product Reviews App offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is REVIEWS.io Product Reviews App compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.7★★★★★775 reviews · 93.5% positive
Writing reviews on ShopDigest is coming soon.
- KOKostümpalast★★★★★
Support is always quick to respond and helps you with anything from importing your reviews from other platforms to design and functionality details.
- DRDock Restock★★★★★
We've been experimenting with some of the review providers and the customer service at REVIEWS.io has been fantastic. They are always quick to respond and provide the exact answer we need.
- TFThe Flat Cap Coffee Roasting Company★★★★★
We've recently moved our product reviews over to REVIEWS.io, and I honestly couldn't be more impressed with the support we've received.We had nearly 400 reviews to transfer from another platform, and what initially seemed like a straightforward job turned into a bit of a technical headache with product IDs, CSV files and getting everything matched correctly to our Shopify store.Leila was absolutely brilliant throughout. She was patient, friendly, knowledgeable and genuinely determined to get everything sorted. Rather than just pointing us towards a help article, she stuck with us, worked through the issues and involved the technical team where needed.By the end of it, all 398 reviews had been successfully imported, and everything we've checked so far is matching beautifully.As a small independent business, this kind of customer service means an awful lot. It's refreshing to deal with someone who genuinely cares about getting things right.A massive thank you to Leila and the team at REVIEWS.io. You've made a fantastic first impression, and we're really looking forward to working with you.The Flat Cap Coffee Roasting Company
- UBUrban Brew Australia★★★★★
We had a great experience with the REVIEWS.io team when moving our reviews over from another platform. All we had to do was send through the exported file, and they handled the rest. Their support made the whole process straightforward and hassle-free. We really appreciate their help!
- ALAshland Leather★★★★★
We reached out to REVIEWS.io support to get our product reviews showing as star ratings in Google Shopping, and they handled it quickly and clearly. Jenson explained exactly how reviews match to products (SKU, MPN, GTIN), confirmed the details we needed for our Shopify feed, and ran a catalogue resync that cleared out years of duplicate and outdated product entries without losing a single review. They also updated our store URL and confirmed our Google Product Ratings feed was live, all within the same conversation. We've used REVIEWS.io for years to collect reviews for our handmade leather goods, and this was a great support experience. Highly recommend.
- SPSportZone.co.nz★★★★★
★★★★★ 5 Stars — 10/10 Service Or should I say 10 out of 10?Luke was absolutely fantastic. He was incredibly helpful and patiently guided me through the entire process, explaining everything clearly and making sure I understood each step.The platform is great, but excellent customer service like this is what really makes the difference. Having someone like Luke available to provide this level of support gives me confidence in the service and is a big reason I’m happy to continue with the monthly subscription.Thank you, Luke, for your time, patience and excellent support. You’re a credit to the company.All the best, James
- SUSUMS★★★★★
Ash & CS team are great. We've used reviews.io for a few years now, it's a great product, with a long list of features that go above and beyond review collection & website display!
- HUHelavo US Corporation★★★★★
This is a really good app, and their support is truly excellent. My experience with them is a highly positive one so far. Would definitely recommend.
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