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Yotpo: Product Reviews Shopify App by Yotpo

Gather and show user-generated content like ratings and reviews to demonstrate social validation. Gather reviews and ratings for products, photos, and websites.

4.8 4,632 reviewsFreePaid from $15/month

Install in your Shopify store We pass your name, email and store domain to the Yotpo team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Yotpo: Product Reviews App

Pros
  • Excellent Customer Support: Consistently praised for being responsive, friendly, and efficient in resolving issues.
  • Quick Issue Resolution: Many users highlighted fast and effective problem-solving by the support team.
  • Easy Integration: Frequently mentioned as simple to set up and integrate with existing platforms.
  • Automated Review Collection: Users appreciate the automated system for gathering customer reviews.
Cons
  • High Cost for Advanced Features: Some users find the paid plans expensive, especially for small businesses.
  • Limited Customization in Free Version: A few users noted restrictions on customization without upgrading.

Screenshots

Yotpo: Product Reviews App Shopify app screenshot 1
Yotpo: Product Reviews App Shopify app screenshot 2
Yotpo: Product Reviews App Shopify app screenshot 3
Yotpo: Product Reviews App Shopify app screenshot 4
Yotpo: Product Reviews App Shopify app screenshot 5
Yotpo: Product Reviews App Shopify app screenshot 6

About the app

Gather reviews and ratings for products, photos, and websites.

  • Google Advertising Options: Get noticed on Google with Seller Ratings and Shopping Ads.
  • Product Synergies: Integrate your feedback with our text messaging, loyalty, and subscription services.
  • Review Widget Customization: Leverage our easy-to-use tool to personalize your reviews widget.
  • Capture and showcase reviews: Gather and show photo and video reviews to display social validation.
  • Smart Filtering: Use Smart Filters to increase buyer trust by showing related content.

Install in your Shopify store We pass your name, email and store domain to the Yotpo team so they can help install and configure the app on your store.

Keywords

product reviews Shopify appsUGC display Shopify appsGoogle Seller Ratings Shopify appsGoogle Shopping Ads Shopify appsSMS loyalty reviews Shopify appscustom reviews widget Shopify appsSmart Filters reviews Shopify appsShop app reviews sync Shopify appsboost trust reviews Shopify appsincrease CVR reviews Shopify apps

Key features

  • Collect product reviews, star ratings, and user-submitted photos or videos from customers.
  • Automatically request reviews via email or SMS after customers make purchases.
  • Display reviews, photos, and Q&A on homepages, product pages, checkout, and major social media platforms.

Pricing

Yotpo: Product Reviews App pricing plans

Free
$0 /month
  • Up to 50 Monthly Orders
  • Automatic Review Requests
  • Email Templates Library
  • Sentiment and Profanity Check
  • Display Reviews On-Site
Starter
$15 /month
  • Pricing changes based on order volume
  • Collect Photos/Video
  • Google Rich Snippets
  • Google Shopping Ads
  • Reviews Carousel
Pro
$119 /month
  • Pricing changes based on order volume
  • Google Seller Rating
  • Custom Questions
  • AI Reviews Summary
  • Smart Sorting

Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Yotpo: Product Reviews App costs for each of the plan(s)

The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by Yotpo: Product Reviews App is Free. The paid plans offered by Yotpo: Product Reviews App are Starter, Pro.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Up to 50 Monthly Orders, Automatic Review Requests, Email Templates Library, Sentiment and Profanity Check, Display Reviews On-Site, AI Chat Support.
  • Starter: the Starter plan costs $15 and has no free trial period. The plan offers a host of features, including Pricing changes based on order volume, Collect Photos/Video, Google Rich Snippets, Google Shopping Ads, Reviews Carousel, AI Chat Support.
  • Pro: the Pro plan costs $119 and has no free trial period. The plan offers a host of features, including Pricing changes based on order volume, Google Seller Rating, Custom Questions, AI Reviews Summary, Smart Sorting, AI Chat Support, Technical Support via Email.

Yotpo: Product Reviews App price summary

Pricing summaryFree plan available
Total pricing plan(s)3
Number of free plan(s)1
Number of paid plan(s)2
Cost of paid plan(s)$15, $119
Free trial availableNo

For further information regarding Yotpo: Product Reviews App pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Yotpo team so they can help install and configure the app on your store.

Comparison

Top Yotpo: Product Reviews App alternatives — detailed comparison

The table below highlights the crucial differences between Yotpo: Product Reviews App and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
REVIEWS.io Product Reviews AppInstall
Add app
General information
Ratings4.8 ★ (4,638 reviews)4.7 ★ (772 reviews)5.0 ★ (48,556 reviews)
Developed byYotpoReviews.ioJudge.me
Launch date15 November 20116 August 201425 June 2015
PricingFree, $15/month, $119/monthFree, $19/month, $45/monthFree, $15/month
ObjectiveGather reviews and ratings for products, photos, and websites.Product ratings and features, user-generated content, video feedback, and questionnaires.Product reviews with pictures and videos for credibility and search engine optimization.
CategoriesProduct reviews, SEOProduct reviews, SEOProduct reviews, SEO
Key features & highlights
PurposeGather and show user-generated content like ratings and reviews to demonstrate social validation.Gather confirmed feedback from your satisfied customers.Gather and showcase customer reviews and star ratings. Increase sales by using social proof to create trust.
Features list
  • Collect product reviews, star ratings, and user-submitted photos or videos from customers.
  • Automatically request reviews via email or SMS after customers make purchases.
  • Display reviews, photos, and Q&A on homepages, product pages, checkout, and major social media platforms.
  • Display reviews and user-generated content across multiple widgets for marketing.
  • Integrate Google reviews to enhance search rankings and ad performance.
  • Automatically request reviews via email, SMS, or third-party integrations.
  • Collect unlimited product reviews with photos and videos automatically after purchase or delivery.
  • Display star ratings, review carousels, and testimonial widgets to increase shopper confidence on store pages.
  • Import existing reviews from platforms like Amazon, Etsy, and popular review apps such as Loox or Yotpo.
Highlights
  • Based in United States
  • Based in Australia
  • Based in Greece
User reviews and ratings
Recommended95.4%93.5%99.5%
Pros
  • Consistently praised for being responsive, friendly, and efficient in resolving issues.
  • Many users highlighted fast and effective problem-solving by the support team.
  • Frequently mentioned as simple to set up and integrate with existing platforms.
  • Users appreciate the automated system for gathering customer reviews.
  • Positive feedback on the ease of customizing and installing review widgets.
  • Users value the ability to share reviews on social platforms.
  • Noted for improving search engine visibility through review integration.
  • Described as intuitive and easy to navigate.
  • Many users find the free version highly functional for small businesses.
  • Consistently works as expected without major technical issues.
  • Consistently praised for responsiveness, knowledge, and willingness to go above and beyond.
  • Users highlight the ease of setup and navigation, with a clean, user-friendly interface.
  • Extensive options for personalizing widgets to match brand needs and enhance website aesthetics.
  • Smooth compatibility with platforms like Shopify, Klaviyo, and Google Shopping.
  • Quick and effective troubleshooting by support teams, often resolving problems within minutes.
  • Frequently mentioned as offering great value compared to competitors.
  • Saves time with automated review requests and email workflows.
  • Users report noticeable boosts in sales and trust due to displayed reviews.
  • Regular check-ins and optimization suggestions from the team.
  • Stable functionality with minimal downtime or technical disruptions.
  • Consistently praised for being fast, friendly, and highly effective in resolving issues.
  • Users frequently highlight the rapid assistance, often within minutes.
  • Support team members are noted for their expertise and patience.
  • Easy setup and smooth compatibility with various platforms and themes.
  • Flexible features allow users to tailor the app to their specific needs.
  • Intuitive design makes navigation and usage straightforward.
  • Offers a wide range of tools and capabilities, even in the free version.
  • Stable and efficient operation with minimal issues reported.
  • Enhances customer trust and sales through effective review management.
  • Competitive cost compared to similar apps, with good value for money.
Cons
  • Some users find the paid plans expensive, especially for small businesses.
  • A few users noted restrictions on customization without upgrading.
  • Rare reports of minor bugs or display issues with widgets.
  • Some users found the setup challenging without technical assistance.
  • Some users experienced unexpected charges or confusion over subscription tiers.
  • Complaints about fees or restrictions when migrating reviews from other platforms.
  • Frustration over inability to control or remove anonymous reviews post-cancellation.
  • Occasional bugs during widget setup or data migration, causing temporary disruptions.
  • The theme "Unresponsive in Critical Situations" was removed due to conflicting sentiment (overwhelmingly positive support feedback in reviews). The theme "Fast Issue Resolution" in Pros dominates the sentiment.
  • Some users noted that advanced functionalities require upgrading to paid plans.
  • A few reports of minor bugs or integration hiccups.
  • New users may need time to fully utilize all features.
  • While support is excellent, some users prefer more self-service options.
Pricing and plans
Total pricing plans332
Free planAvailableAvailableAvailable
Free trialNoYes, for 14 day(s)Yes, for 15 day(s)
Technical information
Rating4.8 ★4.7 ★5.0 ★
Total reviews4,63277548,759
Launch date15 November 20116 August 201425 June 2015

More details about Yotpo: Product Reviews App

Product description

Yotpo is a tool that aids eCommerce brands in gathering product reviews to boost social credibility. Using AI, Yotpo collects top-notch reviews, allows brands to display them on social media and search engines like Google and enables the combination of SMS and loyalty synergies.

AI summary

This Shopify app specializes in collecting, managing, and displaying customer reviews to enhance trust and engagement on e-commerce sites. Its key features include automated review requests via email, seamless integration with Shopify, customizable review widgets, and social media sharing options. The app also supports verified reviews, star ratings for SEO benefits, and the ability to import or migrate reviews from other platforms. A major strength is its highly responsive and efficient customer support, which frequently assists with setup, troubleshooting, and customization, often resolving issues in minutes. Users benefit from the app’s automation, which simplifies review collection and boosts credibility through social proof. Notable limitations include pricing concerns for smaller businesses, with some finding subscription costs prohibitive for lower review volumes. Additionally, advanced customization may require technical assistance, though support is readily available. A few users noted occasional delays in review display or desired more intuitive self-service options for uploading and managing reviews. Overall, the app is a robust solution for businesses prioritizing customer feedback and trust-building.

Support

For any questions, concerns, or assistance with Yotpo: Product Reviews App, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Yotpo: Product Reviews App offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Yotpo: Product Reviews App are available in various languages on the Shopify app store, including English.

Yotpo: Product Reviews App support information in a nutshell
Support emailReviews_support@yotpo.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Yotpo: Product Reviews App seamlessly integrates with are given below.

CheckoutCustomer accountsShopify FlowShopify AdminFacebookGoogleInstagramKlaviyopagefly
Developer
NameYotpo
ProfileSee all apps by Yotpo
WebsiteView developer profile
Address233 Spring St, New York, NY, 10003

Installation

How to install Yotpo: Product Reviews App on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Yotpo team.

2

The developer gets in touch

Yotpo contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.8
★★★★★
4,632 total reviews
54,261
4156
336
244
1135

Yotpo: Product Reviews App has an overall rating of 4.8 stars from a total of 4,632 reviews on the Shopify app store. Of these, 4,417 (95.4%) are positive, 36 (0.8%) are neutral, and 179 (3.9%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Marshall Group ABfrom Sweden · 12 October 2026

Thank you Vien for helping us set up our SEO Yotpo page. Easy and smooth!

★★★★★Posyfrom Australia · 10 October 2026

Support is great - so helpful and quick. Was way out of my depth with some technical issues from another platform and it was sorted straight away.Thanks so much Danilyn D!

★★★★★Topline Storefrom United Kingdom · 10 October 2026

Good service, delivered on time via Royal Mail and good packaging.

★★★★★Whittard of Chelseafrom United Kingdom · 2 October 2026

Christian Bernard Martin D was super helpful and took great care of our request.

★★★★★Frog Fuel Collagen Proteinfrom United States · 30 September 2026

Service in the chat function from the Yotpo CS team was great. "Christian Bernard Martin D" from the team helped me out with me issue and answered all my quesitons.

Install in your Shopify store We pass your name, email and store domain to the Yotpo team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#1
yotpo reviews · yotpo-apps
Total reviews
4,632
▲ 10 vs 30 days ago
Average rating
4.8 ★
0.00 vs 30 days ago
Top market
US
59.8% of installs · ▼ 3.74%

Category & keyword rankings

Position and market share today

Keywordyotpo reviews#133.0% ▲8.3
Collectionyotpo-apps#1100.0%
Keywordconversion plus#213.3% ▼1.9
Keywordyotpo#21.5% ▼0.1

Reviews trend

Cumulative reviews · last 6 months

4,528 → 4,632 reviews · rating steady at 4.8★
Ranks #1 in 2 of 10 App Store groups tracked.Open full charts →

Yotpo: Product Reviews App FAQs

How do I install the Yotpo: Product Reviews App Shopify app?
To install Yotpo: Product Reviews App on your Shopify store, click on the Yotpo: Product Reviews App installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Yotpo: Product Reviews App on your Shopify store, then contact us now.
What are the key features of Yotpo: Product Reviews App?

The key features offered by Yotpo: Product Reviews App to Shopify store owners are:

  • Collect product & site reviews on auto-pilot with email templates.
  • Display eye-catching reviews and use Smart Filters to build trust
  • Stand out in search with Google Seller Ratings and Google Shoppable Ads
  • Add beautiful, customizable review widgets (carousels, AI summaries, & more)
  • Easily sync reviews to and from other platforms (TikTok, Walmart, & more)
Does Yotpo: Product Reviews App integrate with other Shopify apps or tools?

Yes, Yotpo: Product Reviews App seamlessly integrates with other Shopify apps or tools, such as Get noticed on Google with Seller Ratings and Shopping Ads., Integrate your feedback with our text messaging, loyalty, and subscription services., Leverage our easy-to-use tool to personalize your reviews widget..

Is there a free trial available for Yotpo: Product Reviews App?

No, Yotpo: Product Reviews App does not offer any free trial.

What are the pricing plans for Yotpo: Product Reviews App?

The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $15/month, $119/month and have no free trial period.

How does billing work for Yotpo: Product Reviews App?

Yotpo: Product Reviews App uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Yotpo: Product Reviews App allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Yotpo: Product Reviews App offer customer support?

Yes, Yotpo: Product Reviews App offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Yotpo: Product Reviews App offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Yotpo: Product Reviews App compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

REVIEWS.io Product Reviews App
by Reviews.io

Product ratings and features, user-generated content, video feedback, and questionnaires.

Free plan · From $19/mo · 14d trial
★ 4.7 (772)
Proviews ‑ Product Reviews Q&A
by Simprosys InfoMedia

Collect and show product and site reviews automatically.

Free plan · From $4.99/mo · 21d trial
★ 4.7 (104)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Yotpo team so they can help install and configure the app on your store.

.myshopify.com
4.8★★★★★4,632 reviews · 95.4% positive

Writing reviews on ShopDigest is coming soon.

  • MG
    Marshall Group ABSweden · 12 Oct 2026
    ★★★★★

    Thank you Vien for helping us set up our SEO Yotpo page. Easy and smooth!

  • PO
    PosyAustralia · 10 Oct 2026
    ★★★★★

    Support is great - so helpful and quick. Was way out of my depth with some technical issues from another platform and it was sorted straight away.Thanks so much Danilyn D!

  • TS
    Topline StoreUnited Kingdom · 10 Oct 2026
    ★★★★★

    Good service, delivered on time via Royal Mail and good packaging.

  • WO
    Whittard of ChelseaUnited Kingdom · 2 Oct 2026
    ★★★★★

    Christian Bernard Martin D was super helpful and took great care of our request.

  • FF
    Frog Fuel Collagen ProteinUnited States · 30 Sep 2026
    ★★★★★

    Service in the chat function from the Yotpo CS team was great. "Christian Bernard Martin D" from the team helped me out with me issue and answered all my quesitons.

  • SI
    SAKAI ICHIMONJI MITSUHIDEJapan · 27 Sep 2026
    ★★★★★

    Nice customer service. Reymon N. helped me a lot to solve the problems. Thank you very much.

  • WA
    WineShop At HomeUnited States · 25 Sep 2026
    ★★★★★

    We’ve been utilizing Yotpo for several years now, and it has been very beneficial for engagment on our site. The support team is excellent, with special thanks to Rock for his exceptional assistance during a website migration.

  • SU
    SuperFeastAustralia · 23 Sep 2026
    ★★★★★

    Rock N was very helpful and gave me the information I needed very quickly, thanks!

    YO
    YotpoDeveloper11 Jan 2021

    Thank you for your review. We're really happy to hear you had such a positive experience with our customer service.

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