Zipchat AI Chat & AI Chatbot by ZIPCHAT INC

ZipChat GPT-4 AI chatbot reduces customer support work and enhances satisfaction by providing immediate responses. AI Chatbot+ AI Chat to Automate Sales, Cart Recovery & Support

4.9

(128)

$49/month
$129/month
$249/month
$499/month
XY
5

Momomi, Hong Kong SAR

12/2/2025

Very good customer service, the app is very easy to use and helpful, bringing us more orders, and we also recommend it to our friends.

1 of 8

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72 customers chose this

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Zipchat AI Chat & AI Chatbot Charts

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Pros and Cons

Pros and Cons of Zipchat AI Chat & AI Chatbot

Pros

AI Accuracy and Human-Like Responses: The AI delivers highly accurate, natural-sounding interactions that users find indistinguishable from human support.

WhatsApp Integration and Campaigns: Seamless WhatsApp automation enhances customer engagement and boosts sales conversions.

Ease of Setup and Use: Users consistently highlight the intuitive setup process and user-friendly interface.

24/7 Customer Support: The app provides round-the-clock automated assistance, improving response times and customer satisfaction.

Cons

High Cost for Small Businesses: Some users find the pricing prohibitive, especially for smaller operations.

Limited B2B Functionality: The bot struggles with gated Shopify B2B sites due to data-scraping limitations.


Screenshots


About the App

AI Chatbot+ AI Chat to Automate Sales, Cart Recovery & Support

  • Chatbot Customer Engagement: AI Chatbot talks with customers throughout their shopping journey.
  • AI Training: Teach your AI to provide more precise responses.
  • Conversion Tracking: Track who became a customer after interacting with your chatbot.
  • Easy Setup: Set up takes only 5 minutes, no technical expertise needed, and it's ready to use instantly with just a few clicks.
  • Wide Language Selection: Available in 95 languages.

Keywords

AI Chatbot Shopify apps
WhatsApp AI Shopify apps
cart recovery Shopify apps
AI marketing Shopify apps
WhatsApp marketing Shopify apps
AI sales Shopify apps
AI support Shopify apps
track orders Shopify apps
reduce tickets Shopify apps
abandoned cart Shopify apps
upsell campaigns Shopify apps
cross-sell campaigns Shopify apps
AI helpdesk Shopify apps
WhatsApp cart recovery Shopify apps
AI WhatsApp Shopify apps
automated marketing Shopify apps
AI chatbot support Shopify apps
WhatsApp sales Shopify apps
AI order tracking Shopify apps
WhatsApp support Shopify apps

Key Features

  • AI chatbot engages customers and drives sales via chat and WhatsApp.
  • Automatically recovers abandoned carts and suggests upsells or cross-sells.
  • Runs AI-powered WhatsApp marketing campaigns that recommend products dynamically.

Pricing

Zipchat AI Chat & AI Chatbot Pricing Plans

Starter

$49/month

  • 500 replies/m

  • 1,000 pages

  • AI Sales & AI Support

  • AI Corrections

  • AI Product Recommendations

Growth

$129/month

  • 1,500 replies/m

  • 15,000 pages

  • AI Sales & AI Support

  • AI Corrections

  • AI Product Recommendations

Pro

$249/month

  • 3,000 replies/m

  • 75,000 pages

  • AI Sales & AI Support

  • AI Corrections

  • AI Product Recommendations

Scale

$499/month

  • 6,000 replies/m

  • 300,000 pages

  • AI Sales & AI Support

  • AI Corrections

  • AI Product Recommendations

Not sure which plan to pick? Discuss Starter or Growth plans with us, learn about custom pricing, or get a demo.

Here's an overview of Zipchat AI Chat & AI Chatbot costs for each of the plan(s):

The app offers 4 paid plan(s). The paid plan(s) offered by Zipchat AI Chat & AI Chatbot: (Starter, Growth, Pro, Scale).

The details of the plan(s) are outlined below:

Starter: The Starter plan costs $49 and comes with a 7-day free trial period. The plan offers a host of features, including 500 replies/m, 1,000 pages, AI Sales & AI Support, AI Corrections, AI Product Recommendations, Order Status, AI Training, Promptable AI Abilities.

Growth: The Growth plan costs $129 and comes with a 7-day free trial period. The plan offers a host of features, including 1,500 replies/m, 15,000 pages, AI Sales & AI Support, AI Corrections, AI Product Recommendations, Order Status, AI Training, Promptable AI Abilities.

Pro: The Pro plan costs $249 and comes with a 7-day free trial period. The plan offers a host of features, including 3,000 replies/m, 75,000 pages, AI Sales & AI Support, AI Corrections, AI Product Recommendations, Order Status, AI Training, Promptable AI Abilities.

Scale: The Scale plan costs $499 and comes with a 7-day free trial period. The plan offers a host of features, including 6,000 replies/m, 300,000 pages, AI Sales & AI Support, AI Corrections, AI Product Recommendations, Order Status, AI Training, Promptable AI Abilities.

Zipchat AI Chat & AI Chatbot Price Summary
Pricing summaryFrom $49/month. Free trial available.
Total Pricing Plan(s)4
Number of free plan(s)0
Number of paid plan(s)4
Cost of Paid Plan(s)$49, $129, $249, $499
Free trial availableYes, for 7 day(s)

For further information regarding Zipchat AI Chat & AI Chatbot app pricing plans, see the official website.

Zipchat AI Chat & AI Chatbot Shopify App Discounts

If you are looking for discounts on Zipchat AI Chat & AI Chatbot app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with ZIPCHAT INC to secure better deals on the Zipchat AI Chat & AI Chatbot app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Zipchat AI Chat & AI Chatbot

Very good customer service, the app is very easy to use and helpful, bringing us more orders, and we also recommend it to our friends.

Momomi
Hong Kong SAR

Wonderful app! It saves a lot chunk of our time. Live saving before Christmas :) Love it!

Royalty Content OOD / Tax# 205705354
Bulgaria

I’ve been using Zipchat for my Shopify store since April 2024, and it has significantly reduced the time I spend on customer support. The AI handles most questions accurately and instantly, which has noticeably improved conversions. Setup was quick, and the interface is simple to use. Overall, Zipchat has become one of the most effective and reliable tools in my store’s workflow.

BetterTan
United States

Trusted By

Trusted by the best Shopify stores

Momomi

Hong Kong SAR

Royalty Content OOD / Tax# 205705354

Bulgaria

BetterTan

United States

The Dog-G8 Company

United Kingdom

Vaonis

United States

Lotz Outdoors

United States


Comparison

Top Zipchat AI Chat & AI Chatbot Alternatives Detailed Comparison

The table below highlights the crucial differences between Zipchat AI Chat & AI Chatbot and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Zipchat AI Chat & AI ChatbotZipchat AI Chat & AI ChatbotView on Shopify
Wizybot ‑ AI ChatbotWizybot ‑ AI ChatbotView on Shopify
General Information
Ratings
4.9(123 reviews)
4.8(167 reviews)
Developed byZIPCHAT INCWizybot Inc
Launch Date5/23/20237/4/2023
Pricing$49/month, $129/month, $249/month, $499/monthFree, $49.99/month, $149.99/month, $499.99/month
ObjectiveAI Chatbot+ AI Chat to Automate Sales, Cart Recovery & SupportAutomatize customer support requests with ChatGPT AI
CategoriesChat, Support - OtherChat, Support - Other
Key Features & Highlights
PurposeZipChat GPT-4 AI chatbot reduces customer support work and enhances satisfaction by providing immediate responses.ChatGPT-powered app for automated customer chats and communication.
Features List
  1. AI chatbot engages customers and drives sales via chat and WhatsApp.
  2. Automatically recovers abandoned carts and suggests upsells or cross-sells.
  3. Runs AI-powered WhatsApp marketing campaigns that recommend products dynamically.
  1. Automate customer support with human-like AI responses powered by ChatGPT.
  2. Boost sales using pre-built chatbot strategies for conversions.
  3. Generate automated product recommendations and promotions via chat.
Highlights
  1. Works with the latest themes
  1. Works with the latest themes
User Reviews and Ratings
Recommended %95.7%95.8%
Pros
  1. The AI delivers highly accurate, natural-sounding interactions that users find indistinguishable from human support.
  2. Seamless WhatsApp automation enhances customer engagement and boosts sales conversions.
  3. Users consistently highlight the intuitive setup process and user-friendly interface.
  4. The app provides round-the-clock automated assistance, improving response times and customer satisfaction.
  5. The bot can be easily trained and customized to align with specific business needs and brand voice.
  6. Many users report significant increases in sales and reduced cart abandonment due to proactive chat interactions.
  7. The app effectively handles customer inquiries in multiple languages, broadening its usability.
  8. The support team is frequently praised for being quick, helpful, and proactive in resolving issues.
  9. The AI adapts and improves over time with minimal manual intervention.
  10. Users appreciate the app’s ability to reduce operational costs by automating repetitive tasks and reducing staffing needs.
  1. The app effectively handles customer inquiries, freeing up time for human teams and providing 24/7 assistance.
  2. The clean, easy-to-navigate design makes setup and usage straightforward, even for non-tech-savvy users.
  3. Users can tailor the bot to their specific business needs, including handling complex interactions and product recommendations.
  4. The bot identifies upsell opportunities and increases conversion rates by suggesting complementary products.
  5. The app responds quickly and accurately to customer inquiries, enhancing user satisfaction.
  6. The support team is frequently praised for being responsive, attentive, and proactive in resolving issues.
  7. The app integrates easily with platforms like Shopify, requiring minimal setup time.
  8. The bot leverages AI to analyze customer behavior and provide actionable insights for sales growth.
  9. Users report increased sales, reduced returns, and improved customer satisfaction after implementation.
  10. The bot operates round-the-clock, ensuring continuous customer support and engagement.
Cons
  1. Some users find the pricing prohibitive, especially for smaller operations.
  2. The bot struggles with gated Shopify B2B sites due to data-scraping limitations.
  3. A few users report technical issues, such as app remnants persisting after uninstallation.
  4. A small number of users criticize the company’s competitive outreach as intrusive.
  1. Some users reported problems with closing or minimizing the chat widget, especially on mobile devices.
  2. The bot struggled to recognize varied product brands and consistently recommended only a few items.
  3. A few users encountered syncing issues and confusing installation loops post-registration.
  4. The app unexpectedly switched languages during interactions, causing confusion.
Pricing and Plans
Total Pricing Plans44
Free PlanNot availableAvailable
Free TrialYes, for 7 day(s)No
Technical Information
Rating
4.9
4.8
Total Reviews128190
Launch Date5/23/20237/4/2023
SD Points15533

More Details About Zipchat AI Chat & AI Chatbot

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  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
128 total reviews
5
121
4
1
3
1
2
0
1
5

Zipchat AI Chat & AI Chatbot has an overall rating of 4.8 stars from a total of 128 reviews on the Shopify app store. Of these, 122 (95.3%) are positive, 1 (0.8%) are neutral, and 5 (3.9%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Momomifrom Hong Kong SAR
December 2, 2025

Very good customer service, the app is very easy to use and helpful, bringing us more orders, and we also recommend it to our friends.

Royalty Content OOD / Tax# 205705354from Bulgaria
November 27, 2025

Wonderful app! It saves a lot chunk of our time. Live saving before Christmas :) Love it!

BetterTanfrom United States
November 19, 2025

I’ve been using Zipchat for my Shopify store since April 2024, and it has significantly reduced the time I spend on customer support. The AI handles most questions accurately and instantly, which has noticeably improved conversions. Setup was quick, and the interface is simple to use. Overall, Zipchat has become one of the most effective and reliable tools in my store’s workflow.

from
November 12, 2025

They were very helpful. They resolved a request I had without any problems. It was a most useful application. I would also like to thank Alessandro very much.

from
November 6, 2025

We have been using ZipChat for around 2 months now and I have to say, it's really impressive. Even 'out of the box' the AI does a fantastic job of responding to customers questions, making recommendations etc. and the responses are far superior to a lot of 'chatbots' I have come across, even for huge corporates. There are then several ways you can train the AI through simple steps to make it even better, and the app has some fantastic features to help you make the most of its capabilities. The level of support has also been second to none. Alessandro has been super helpful in helping getting everything set up and providing advice on how to get the most out of the app. Overall a fantastic app and amazing support. Really exited to see what it can do over time as it continues to learn and we can really start to embed it as a member of the team.


Video Demo and Screenshots

Product Screenshots

Zipchat AI Chat & AI Chatbot screenshot 1
Zipchat AI Chat & AI Chatbot screenshot 2

Installation Steps

How to install Zipchat AI Chat & AI Chatbot on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

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72 customers chose this

Zipchat AI Chat & AI Chatbot FAQ's


Wizybot ‑ AI Chatbot icon
4.8
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418 installs last month approx
Wizybot ‑ AI Chatbot
$0/mo onwards
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Aircall icon
1.0
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<100 installs last month approx
Aircall
$120/mo onwards
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CK : WhatsApp Chat Button icon
0.0
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<100 installs last month approx
CK : WhatsApp Chat Button
$0/mo onwards
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