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Asklayer Survey & NPS for pros Shopify App by PEAKDIGITAL

Asklayer runs on-site, post-purchase, exit and email surveys, and reports NPS and CSAT for you.

4.9 57 reviewsFreePaid from $9/month

Install in your Shopify store We pass your name, email and store domain to the PEAKDIGITAL team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Asklayer Survey & NPS for pros

Pros
  • Ease of Use: Quick setup and intuitive interface for creating surveys.
  • Excellent Customer Support: Responsive and helpful support team, often praised by name.
  • Seamless Shopify Integration: Works flawlessly with Shopify flows and order confirmation pages.
  • High Customization: Offers a wide range of question types and survey customization options.
Cons
  • Limited Ranking Question Types: Missing features like ranking answers (e.g., 1st, 2nd, 3rd choice).
  • Minor Backend Bugs: Occasional glitches, such as needing to reopen surveys for editing.

Screenshots

Asklayer Survey & NPS for pros Shopify app screenshot 1
Asklayer Survey & NPS for pros Shopify app screenshot 2
Asklayer Survey & NPS for pros Shopify app screenshot 3
Asklayer Survey & NPS for pros Shopify app screenshot 4
Asklayer Survey & NPS for pros Shopify app screenshot 5
Asklayer Survey & NPS for pros Shopify app screenshot 6
Asklayer Survey & NPS for pros Shopify app screenshot 7

About the app

  • Unlimited surveys and question pages with skip-logic branching.
  • Tag users based on their answers and power-up your marketing machine.
  • Asklayer works with your tools. Deep integrations with Shopify and webhooks.
  • On-site surveys with advanced per-page, per-product and user based targeting.
  • Post-purchase surveys, automatic email followup surveys and exit surveys.

Install in your Shopify store We pass your name, email and store domain to the PEAKDIGITAL team so they can help install and configure the app on your store.

Keywords

customizable surveys Shopify appson-site surveys Shopify appspost-purchase surveys Shopify appsexit surveys Shopify appsemail surveys Shopify appsNPS surveys Shopify appsCSAT surveys Shopify appssurvey skip-logic Shopify appsuser tagging Shopify appsShopify survey integrations Shopify appsadvanced survey targeting Shopify appslow-friction surveys Shopify appsconfigurable surveys Shopify appsunlimited surveys Shopify appssurvey branching Shopify apps

Key features

  • Unlimited surveys and questions with skip-logic branching for tailored responses.
  • Tag users based on answers to enhance marketing segmentation.
  • Deep integrations with Shopify and webhooks for seamless workflow.

Pricing

Asklayer Survey & NPS for pros pricing plans

Free
$0 /month
  • 25 responses / month
  • Unlimited surveys & questions
  • Post-purchase, popup, exit & email
  • Page, user & product targeting
  • Branching logic & randomization
Micro
$9 /month
  • 100 orders included
  • Unlimited responses
  • Post-purchase, popup, exit & email
  • NPS & CSAT scoring
  • Remove Asklayer branding
Basic
$29 /month
  • 500 orders included
  • Unlimited responses
  • Post-purchase, popup, exit & email
  • NPS & CSAT scoring
  • Remove Asklayer branding

Not sure which plan to pick? Discuss Free or Micro plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Asklayer Survey & NPS for pros costs for each of the plan(s)

The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by Asklayer Survey & NPS for pros is Free. The paid plans offered by Asklayer Survey & NPS for pros are Micro, Basic.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 25 responses / month, Unlimited surveys & questions, Post-purchase, popup, exit & email, Page, user & product targeting, Branching logic & randomization, Charts, cross-tab & CSV export, Shopify customer tags & order notes.
  • Micro: the Micro plan costs $9 and comes with a 7-day free trial period. The plan offers a host of features, including 100 orders included, Unlimited responses, Post-purchase, popup, exit & email, NPS & CSAT scoring, Remove Asklayer branding, Webhooks & follow-up emails, AI summaries & action lists, No overage charges (delivery pauses).
  • Basic: the Basic plan costs $29 and comes with a 7-day free trial period. The plan offers a host of features, including 500 orders included, Unlimited responses, Post-purchase, popup, exit & email, NPS & CSAT scoring, Remove Asklayer branding, Webhooks & follow-up emails, AI summaries & action lists, No overage charges (delivery pauses).

Asklayer Survey & NPS for pros price summary

Pricing summaryFree plan available. Free trial available.
Total pricing plan(s)3
Number of free plan(s)1
Number of paid plan(s)2
Cost of paid plan(s)$9, $29
Free trial availableYes, for 7 day(s)

For further information regarding Asklayer Survey & NPS for pros pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the PEAKDIGITAL team so they can help install and configure the app on your store.

Comparison

Top Asklayer Survey & NPS for pros alternatives — detailed comparison

The table below highlights the crucial differences between Asklayer Survey & NPS for pros and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Asklayer Survey & NPS for prosInstall
Zigpoll Customer SurveysInstall
Hulk Contact Form BuilderInstall
Add app
General information
Ratings4.9 ★ (57 reviews)5.0 ★ (593 reviews)4.8 ★ (2,034 reviews)
Developed byPEAKDIGITALArgonautic LabsHulkApps
Launch date5 December 202323 April 201911 August 2017
PricingFree, $9/month, $29/monthFree, $39/month, $129/month, $399/monthFree, $12.90/month, $24.90/month
Objective—Surveys after purchase and on-site for credit, net promoter score, and other areas.Make fashionable forms quickly and easily.
CategoriesSurveysSurveys, AnalyticsForms, Surveys
Key features & highlights
PurposeAsklayer runs on-site, post-purchase, exit and email surveys, and reports NPS and CSAT for you.Zigpoll allows you to conduct and examine surveys after purchases, for abandoned checkouts, on your site, through email, and via text messages.Create strong forms using our simple Form Builder app.
Features list
  • Unlimited surveys and questions with skip-logic branching for tailored responses.
  • Tag users based on answers to enhance marketing segmentation.
  • Deep integrations with Shopify and webhooks for seamless workflow.
  • Launch customizable surveys across web, email, and SMS without any coding required.
  • Translate and localize surveys to engage customers in multiple languages worldwide.
  • Recover abandoned carts by triggering checkout surveys to identify and address customer pain points.
  • Create unlimited custom forms with drag-and-drop design for effortless customization.
  • Secure forms with Google reCaptcha to prevent spam and fake submissions.
  • Use conditional logic to dynamically adapt form fields based on user inputs.
Highlights—
  • Based in United States
  • Based in Italy
User reviews and ratings
Recommended98.2%99.7%96.6%
Pros
  • Quick setup and intuitive interface for creating surveys.
  • Responsive and helpful support team, often praised by name.
  • Works flawlessly with Shopify flows and order confirmation pages.
  • Offers a wide range of question types and survey customization options.
  • AI-driven insights and action items enhance feedback analysis.
  • Higher engagement and feedback collection compared to alternatives.
  • Robust features at a competitive price point.
  • Ability to use the same survey across various platforms.
  • Stable operation with minimal technical issues.
  • Provides valuable data for improving customer experience and business decisions.
  • Rapid, knowledgeable, and personalized support is consistently highlighted, with many users referencing proactive outreach, hands-on assistance, and a willingness to implement feature requests.
  • The app’s setup, configuration, and daily operation are described as straightforward and highly user-friendly, requiring minimal technical skills.
  • Extensive flexibility in survey creation, branding, and segmentation options allows users to tailor surveys to diverse and specific business needs.
  • Offers a wide array of survey types, templates, analytics, AI-driven insights, and unique functionalities not commonly found in competitor products.
  • Integrates easily with Shopify and other key tools (e.g., Omnisend, Mailchimp, Klaviyo), enabling smooth workflows and enhanced data utilization.
  • The platform excels at delivering actionable, detailed analytics and reporting, assisting users in making informed, data-driven decisions.
  • The app is noted for its speed, reliability, and smooth operation across various use cases.
  • Users frequently mention favorable pricing relative to feature offerings, with value delivered even at lower pricing tiers.
  • Enables efficient gathering of post-purchase insights, leading to improved products, customer experiences, and marketing strategies.
  • Features such as translation and multi-market operation facilitate global deployment and accessibility.
  • Consistently praised for being fast, responsive, and highly effective in resolving issues.
  • Frequently highlighted for its intuitive interface and straightforward setup process.
  • Users appreciate the extensive functionality available without a paid subscription.
  • Offers a high level of flexibility in form design and branding.
  • The app is noted for its quick loading and smooth operation.
  • Forms are described as sleek and matching store branding.
  • Users report consistent and dependable form functionality.
  • Simplifies form creation for users of all technical levels.
  • Forms work well on various screen sizes and platforms.
Cons
  • Missing features like ranking answers (e.g., 1st, 2nd, 3rd choice).
  • Occasional glitches, such as needing to reopen surveys for editing.
  • Requires individual configuration for each survey, which can be cumbersome.
  • While basic setup is simple, some users find advanced features and deeper customization initially overwhelming or require time to fully understand.
  • A minority of users mention that certain aspects of the user interface appear outdated, though this does not impact usability.
  • With an extensive range of options, some users report difficulty locating or understanding less prominent features without support guidance.
  • Users have expressed a desire for more flexibility in displaying survey results directly to respondents without requiring participation.
  • Setting up complex, multi-layered surveys may require assistance or additional exploration, especially for new users.
  • Some users noted restrictions that may require upgrading.
  • A few reports of difficulties embedding forms on certain websites.
  • Mentioned as a minor drawback by some users.
  • A small number of users needed initial support to understand advanced features.
  • Rare instances where forms didn’t display correctly after theme updates.
Pricing and plans
Total pricing plans343
Free planAvailableAvailableAvailable
Free trialYes, for 7 day(s)NoYes, for 3 day(s)
Technical information
Rating4.9 ★5.0 ★4.8 ★
Total reviews576032,044
Launch date5 December 202323 April 201911 August 2017

More details about Asklayer Survey & NPS for pros

Product description

Asklayer helps you make good decisions with clear actionable feedback from your customers. We provide per-question reporting with in-app charts and the ability to export raw data for your own analysis. Unlimited surveys & questions and varied question types mean you can get the answers you need. We've got advanced questionnaire features such as many targeting rules, skip logic, question randomization, coupon generation, exit survey, post purchase survey, email survey, NPS, CSAT, poll + more.

AI summary

The app is a Shopify-integrated survey tool designed for post-purchase feedback, NPS (Net Promoter Score), and customer journey insights. It offers a user-friendly interface with extensive customization options, including multiple question types, skip logic, question randomization, and cross-tab analysis. Key strengths include seamless integration with Shopify Flows, the ability to save partial survey responses, and AI-driven action item generation for actionable insights. The app supports multi-channel surveys and advanced features like customer metafield writing and Slack integration. Its responsive, in-house support team is frequently highlighted for quick issue resolution and personalized assistance. However, some users note minor backend usability quirks, occasional design intuitiveness challenges, and limitations in certain question formats like ranking options. While priced higher than basic alternatives, the app is positioned as an enterprise-grade solution with robust functionality and reliable performance, making it suitable for businesses seeking deep customer feedback analysis.

Support

For any questions, concerns, or assistance with Asklayer Survey & NPS for pros, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Asklayer Survey & NPS for pros offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Asklayer Survey & NPS for pros are available in various languages on the Shopify app store, including English and Japanese.

Asklayer Survey & NPS for pros support information in a nutshell
Support emailhello@asklayer.io
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish and Japanese
Integration

The list of top Shopify apps, features or software tools that Asklayer Survey & NPS for pros seamlessly integrates with are given below.

CheckoutCustomer accountsShopify FlowShopify AdminKlaviyoMailchimp
Developer
NamePEAKDIGITAL
ProfileSee all apps by PEAKDIGITAL
WebsiteView developer profile
Address204-2 Nishiowaribe, Yama Bld. 2F East, Nagano-shi, JP-20, 381-0031

Installation

How to install Asklayer Survey & NPS for pros on your Shopify store

1

Send your details

Your name, email and store domain go straight to the PEAKDIGITAL team.

2

The developer gets in touch

PEAKDIGITAL contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.9
★★★★★
57 total reviews
553
43
31
20
10

Asklayer Survey & NPS for pros has an overall rating of 4.9 stars from a total of 57 reviews on the Shopify app store. Of these, 56 (98.2%) are positive, 1 (1.8%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★GLAMMCARTfrom Pakistan · 28 April 2025

Only app that does it all, enterprise grade app but consumer grade price. Can be installed on post-purchase without Shopify Plus.

★★★★★DovanaEcomfrom Canada · 20 March 2025

After testing most of the similar options in the Shopify App Store for a multi-page customer feedback survey, we ultimately chose Asklayer as our solution. Anthony, the founder, was instrumental in helping us tailor the app to our needs and was incredibly responsive to feedback on a couple of features. His support exceeded modern expectations, going above and beyond, which we deeply value.We plan to continue using Asklayer for future customer outreach campaigns and highly recommend it to others looking to implement similar improvements on their sites.

★★★★★MoodCasefrom France · 14 March 2025

Support helped me with branching logic and updated the survey for me. Thanks team!

★★★★★OGALfrom Mexico · 10 March 2025

Skip logic and AI makes this a no-brainer for us. If you are considering other survey apps install and try this one first. You won't be disappointed.

★★★★★Glückskindfrom Austria · 19 February 2025

good and personal, responsive support - even helpful to uncover misunderstandings

Install in your Shopify store We pass your name, email and store domain to the PEAKDIGITAL team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#10
questionnaire
Total reviews
57
No change vs 30 days ago
Average rating
4.9 ★
0.00 vs 30 days ago
Top market
US
22.9% of installs

Category & keyword rankings

Position and market share today

Keywordquestionnaire#100.0%
Collectionthank-you-order-status-fields-forms-surveys#140.0%
KeywordSurveys#160.0%
KeywordNet Promoter Score (NPS)#180.0%

Reviews trend

Cumulative reviews · last 6 months

57 → 57 reviews · rating steady at 4.9★
Ranks #10 in 1 of 10 App Store groups tracked.Open full charts →

Asklayer Survey & NPS for pros FAQs

How do I install the Asklayer Survey & NPS for pros Shopify app?
To install Asklayer Survey & NPS for pros on your Shopify store, click on the Asklayer Survey & NPS for pros installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Asklayer Survey & NPS for pros on your Shopify store, then contact us now.
What are the key features of Asklayer Survey & NPS for pros?

The key features offered by Asklayer Survey & NPS for pros to Shopify store owners are:

  • Unlimited surveys and question pages with skip-logic branching.
  • Tag users based on their answers and power-up your marketing machine.
  • Asklayer works with your tools. Deep integrations with Shopify and webhooks.
  • On-site surveys with advanced per-page, per-product and user based targeting.
  • Post-purchase surveys, automatic email followup surveys and exit surveys.
Does Asklayer Survey & NPS for pros integrate with other Shopify apps or tools?

Asklayer Survey & NPS for pros has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for Asklayer Survey & NPS for pros?

Yes, Asklayer Survey & NPS for pros offers a 7-day free trial on all its paid plans.

What are the pricing plans for Asklayer Survey & NPS for pros?

The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $9/month, $29/month, and come with a 7-day free trial period.

How does billing work for Asklayer Survey & NPS for pros?

Asklayer Survey & NPS for pros uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Asklayer Survey & NPS for pros allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Asklayer Survey & NPS for pros offer customer support?

Yes, Asklayer Survey & NPS for pros offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Asklayer Survey & NPS for pros offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Asklayer Survey & NPS for pros compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the PEAKDIGITAL team so they can help install and configure the app on your store.

.myshopify.com
4.9★★★★★57 reviews · 98.2% positive

Writing reviews on ShopDigest is coming soon.

  • GL
    GLAMMCARTPakistan · 28 Apr 2025
    ★★★★★

    Only app that does it all, enterprise grade app but consumer grade price. Can be installed on post-purchase without Shopify Plus.

  • DO
    DovanaEcomCanada · 20 Mar 2025
    ★★★★★

    After testing most of the similar options in the Shopify App Store for a multi-page customer feedback survey, we ultimately chose Asklayer as our solution. Anthony, the founder, was instrumental in helping us tailor the app to our needs and was incredibly responsive to feedback on a couple of features. His support exceeded modern expectations, going above and beyond, which we deeply value.We plan to continue using Asklayer for future customer outreach campaigns and highly recommend it to others looking to implement similar improvements on their sites.

  • MO
    MoodCaseFrance · 14 Mar 2025
    ★★★★★

    Support helped me with branching logic and updated the survey for me. Thanks team!

  • OG
    OGALMexico · 10 Mar 2025
    ★★★★★

    Skip logic and AI makes this a no-brainer for us. If you are considering other survey apps install and try this one first. You won't be disappointed.

  • GL
    GlückskindAustria · 19 Feb 2025
    ★★★★★

    good and personal, responsive support - even helpful to uncover misunderstandings

    PE
    PEAKDIGITALDeveloper10 Feb 2025

    We do indeed have a free plan, on the pricing page, don't select a plan. Just go ahead and hit "I will decide later" and it will as it says let you decide later by putting you on the free plan.

  • SB
    Snuggle BudsUnited States · 28 Jan 2025
    ★★★★★

    Not at cheap as others and it shouldn't be. Asklayer is amazing.

  • OA
    Outdoor Adventure GirlsUnited Kingdom · 15 Dec 2024
    ★★★★★

    I tried three of the cheapo survey apps before giving up and paying for this. You get what you pay for, it's true!

  • KR
    Kroop'sUnited States · 25 Oct 2024
    ★★★★★

    The app works well and has been easy to use for our needs. We’ve used it for a simple post-purchase survey to find out how customers heard about us, and it performed exactly as expected with no issues. Since we used it during a free promotional period, I can't speak much to the value for the money, but based on our experience so far, it seems like a solid tool for basic survey needs.

    PE
    PEAKDIGITALDeveloper24 Oct 2024

    Thanks for the kind review!

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