Avada Email Marketing Shopify App by Avada Retention

Reach and convert customers through various channels such as email marketing, SMS, push notifications, and WhatsApp. Boost your sales with an automated email and SMS marketing campaign.

4.9 819 reviewsFreePaid from $16/month

Install in your Shopify store We pass your name, email and store domain to the Avada Retention team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Avada Email Marketing

Pros
  • Exceptional Customer Support: Consistently praised for being responsive, knowledgeable, and helpful, with many users highlighting specific team members.
  • User-Friendly Interface: The app is frequently described as intuitive, easy to navigate, and suitable for users of all technical levels.
  • Powerful Features: Users appreciate the robust functionality, including email marketing, automation, and customizable templates.
  • Quick Issue Resolution: Many reviews note that support resolves problems efficiently, often within minutes.
Cons
  • Limited Language Support: A few users noted the absence of non-English options, suggesting a need for multilingual features.
  • Learning Curve for Advanced Features: A handful of users mentioned needing time to fully utilize complex functionalities.

Screenshots

Avada Email Marketing Shopify app screenshot 1
Avada Email Marketing Shopify app screenshot 2
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Avada Email Marketing Shopify app screenshot 6
Avada Email Marketing Shopify app screenshot 7
Avada Email Marketing Shopify app screenshot 8
Avada Email Marketing Shopify app screenshot 9

About the app

Boost your sales with an automated email and SMS marketing campaign.

  • Automation Strategies: Automated Processes (Leftover Cart, Incomplete Checkout, Greeting Subscribers)
  • Email marketing campaigns: Newsletters (pop-up newsletters, customer emails, promotional emails)
  • Lead Capture Strategies: Collecting potential customers through popups and forms (such as popup windows, discount popups, and coupon popups).
  • Email Marketing Templates: Different types of email marketing templates: recart templates, firepush template, shipping.
  • E-commerce Personalization: Customize (Sort contacts, suggest products, send order confirmation texts)

Install in your Shopify store We pass your name, email and store domain to the Avada Retention team so they can help install and configure the app on your store.

Keywords

Email Marketing Shopify appsSMS marketing Shopify appsPush Notifications Shopify appsWhatsApp marketing Shopify appsAbandoned cart recovery Shopify appsAbandoned checkout recovery Shopify appsWelcome email Shopify appsNewsletter campaigns Shopify appsPopup lead capture Shopify appsDiscount popup Shopify appsCoupon popup Shopify appsEmail templates Shopify appsRecart templates Shopify appsFirepush templates Shopify appsShipment notifications Shopify appsContact segmentation Shopify appsProduct recommendations Shopify appsOrder creation SMS Shopify apps

Key features

  • Automate abandoned cart and checkout recovery to recover lost sales.
  • Capture leads with customizable popups, spin-to-win, and discount offers.
  • Send personalized product recommendations via email and SMS.

Pricing

Avada Email Marketing pricing plans

Free To Install
$0 /month
  • 12,000 emails
  • 500 contacts
  • Basic automation workflows
  • Basic email templates
  • Lead capture
Pro
$16 /month
  • Unlimited email sent
  • Unlimited automation flows
  • All email templates
  • SMS, WhatsApp
  • Branding removable
Advanced
$47 /month
  • All Pro features plus:
  • Unlimited email sent
  • Integrate Google & Facebook ads
  • Account manager
  • Deliverability & implementation

Not sure which plan to pick? Discuss Free To Install or Pro plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Avada Email Marketing costs for each of the plan(s)

The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by Avada Email Marketing is Free To Install. The paid plans offered by Avada Email Marketing are Pro, Advanced.

The details of the plans are outlined below.

  • Free To Install: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 12,000 emails, 500 contacts, Basic automation workflows, Basic email templates, Lead capture, Web push notifications.
  • Pro: the Pro plan costs $16 and has no free trial period. The plan offers a host of features, including Unlimited email sent, Unlimited automation flows, All email templates, SMS, WhatsApp, Branding removable, Email & chat support.
  • Advanced: the Advanced plan costs $47 and has no free trial period. The plan offers a host of features, including All Pro features plus:, Unlimited email sent, Integrate Google & Facebook ads, Account manager, Deliverability & implementation.

Avada Email Marketing price summary

Pricing summaryFree to install
Total pricing plan(s)3
Number of free plan(s)1
Number of paid plan(s)2
Cost of paid plan(s)$16, $47
Free trial availableNo

For further information regarding Avada Email Marketing pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Avada Retention team so they can help install and configure the app on your store.

Comparison

Top Avada Email Marketing alternatives — detailed comparison

The table below highlights the crucial differences between Avada Email Marketing and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings4.8 ★ (818 reviews)4.8 ★ (1,520 reviews)4.9 ★ (1,002 reviews)
Developed byAvada RetentionIntuit MailchimpONE
Launch date6 August 202028 November 201822 March 2019
PricingFree, $16/month, $47/monthFree, $13/month, $20/month, $350/monthFree, $9/month
ObjectiveBoost your sales with an automated email and SMS marketing campaign.Increase sales and visitors with automated marketing and email campaigns.One-Click Additional Purchase, Subscription Popup, Text Message Marketing
CategoriesEmail marketing, SMS marketingEmail marketing, SMS marketingEmail marketing, SMS marketing
Key features & highlights
PurposeReach and convert customers through various channels such as email marketing, SMS, push notifications, and WhatsApp.The email marketing tool that suggests improvements for content, targeting and automated processes.AI-based customer system: Retrieve unused shopping carts. Increase sales, average order value, customer loyalty and subscriber numbers.
Features list
  • Automate abandoned cart and checkout recovery to recover lost sales.
  • Capture leads with customizable popups, spin-to-win, and discount offers.
  • Send personalized product recommendations via email and SMS.
  • Automate personalized email and SMS campaigns to re-engage customers.
  • Use AI-generated content for faster and optimized marketing messages.
  • Recover abandoned carts with automated reminders and targeted discounts.
  • AI chatbot writes product descriptions, emails, and translates content instantly.
  • One-click checkout page with cross-selling and upsell recommendations boosts conversions.
  • Automate abandoned cart recovery via SMS and email with popular marketing tools.
Highlights—
  • Based in United States
—
User reviews and ratings
Recommended96.9%89.3%97.5%
Pros
  • Consistently praised for being responsive, knowledgeable, and helpful, with many users highlighting specific team members.
  • The app is frequently described as intuitive, easy to navigate, and suitable for users of all technical levels.
  • Users appreciate the robust functionality, including email marketing, automation, and customizable templates.
  • Many reviews note that support resolves problems efficiently, often within minutes.
  • The app offers extensive personalization options for workflows, campaigns, and templates.
  • Support is accessible around the clock, with users reporting prompt assistance even outside standard hours.
  • Several users mention the app as a cost-effective alternative to competitors.
  • Easy setup and integration with existing platforms are highlighted.
  • Some users report unsolicited assistance from the support team, enhancing their experience.
  • Many reviews credit the app with improving marketing efficiency and business growth.
  • Multiple users highlight prompt, helpful, and personalized assistance from support agents like Clarisse, Lori, Rafael, and Dean.
  • The app syncs well with Shopify and Mailchimp, with users noting smooth setup and automatic customer data transfer.
  • Many reviews mention the app’s intuitive installation process and clear instructions.
  • Several users report the app functions as expected, with no major technical issues post-integration.
  • Support teams are praised for resolving problems efficiently, often with follow-up communication.
  • Specific agents (e.g., Troy, David, Karol) are repeatedly commended for their expertise and patience.
  • Some users appreciate the free plan option, especially during transitions from other platforms.
  • Consistently praised for quick, friendly, and highly personalized support, often going above and beyond to resolve issues.
  • The app is noted for its intuitive design and ease of navigation, making it accessible even for non-technical users.
  • Offers a wide range of marketing tools, including pop-ups, email automation, and analytics, all in one app.
  • Users highlight the seamless installation process and immediate availability of support during setup.
  • Flexible settings allow users to tailor pop-ups and campaigns to match their brand aesthetics and business needs.
  • Frequently mentioned as a cost-effective solution with valuable free-tier features.
  • Support team is lauded for near-instant replies and proactive assistance.
  • Many users report noticeable increases in conversions and customer engagement after using the app.
  • Effective assistance provided for global users, including non-English speakers.
  • The app runs smoothly without significant bugs or downtime.
Cons
  • A few users noted the absence of non-English options, suggesting a need for multilingual features.
  • A handful of users mentioned needing time to fully utilize complex functionalities.
  • Some users felt overwhelmed by the extensive options, suggesting a need for simplified onboarding.
  • Users report unexpected charges, inflated fees, and unclear billing tiers, with some feeling misled by pricing structures.
  • Instances of faulty automation (e.g., unsolicited emails, incorrect syncs) and integration errors disrupt user workflows.
  • Free-tier users face delays or lack of responses, with chat support often requiring paid plans.
  • Unsubscribed or spam contacts are inadvertently synced, leading to compliance and financial risks.
  • Users describe cumbersome processes to disconnect integrations or close accounts, with misleading warnings.
  • Some users find certain functionalities less intuitive without guidance from support.
  • A few reviews note restrictions in the free plan that may require upgrading for full feature access.
  • Isolated reports of minor bugs, though quickly resolved by support.
Pricing and plans
Total pricing plans342
Free planAvailableAvailableAvailable
Free trialNoNoYes, for 10 day(s)
Technical information
Rating4.8 ★4.8 ★4.9 ★
Total reviews8191,577996
Launch date6 August 202028 November 201822 March 2019

More details about Avada Email Marketing

Product description

Avada Email Marketing, SMS, Pop up is a platform designed to aid merchants in building customer relationships and converting leads. It provides omnichannel features like email and SMS marketing, and tools like smart mail, automation, newsletters, and advanced reports.

AI summary

The Avada Email Marketing & SMS app is a comprehensive Shopify solution designed to streamline email and SMS marketing campaigns. It offers an intuitive, user-friendly interface with customizable templates, ready-to-use automation workflows, and robust features for creating and managing campaigns. The app supports integrations with Shopify stores, enabling seamless synchronization for targeted marketing efforts. A standout strength is its exceptional customer support, characterized by rapid response times, 24/7 availability, and highly knowledgeable assistance, often resolving issues in minutes. The app is praised for its affordability and functionality, positioning it as a cost-effective alternative to competitors like Klaviyo. However, some users note occasional technical challenges during initial setup, though these are typically resolved quickly by support. While the app excels in ease of use and support, a few reviews suggest room for improvement in multilingual accessibility and advanced feature documentation. Overall, it is a reliable tool for small to medium businesses seeking efficient, scalable email and SMS marketing with dependable assistance.

Support

For any questions, concerns, or assistance with Avada Email Marketing, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Avada Email Marketing offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Avada Email Marketing are available in various languages on the Shopify app store, including English.

Avada Email Marketing support information in a nutshell
Support emailwin@avada.io
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Avada Email Marketing seamlessly integrates with are given below.

Shopify AdminFacebook AdsGoogle AdsJudge.meMailChimpPageFlyPopups
Developer
NameAvada Retention
ProfileSee all apps by Avada Retention
WebsiteView developer profile
AddressHN, Hanoi, 100000

Installation

How to install Avada Email Marketing on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Avada Retention team.

2

The developer gets in touch

Avada Retention contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.9
★★★★★
819 total reviews
5770
424
33
22
120

Avada Email Marketing has an overall rating of 4.9 stars from a total of 819 reviews on the Shopify app store. Of these, 794 (96.9%) are positive, 3 (0.4%) are neutral, and 22 (2.7%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Gefilyfrom China · 15 July 2025

Their support team's service is absolutely top-notch, especially sonny

★★★★★MERKKI PASSIfrom China · 28 June 2025

Having an issue and Audrey helped me with a quick response.

★★★★★Txed9xfrom Hong Kong SAR · 23 June 2025

Hana's service was very good, she helped me solve many problems. I highly recommend this APP

★★★★★ANTEPLİMfrom Germany · 21 June 2025

Absolutely amazed by the stellar customer support from Audrey and Toby! Their responses were not only incredibly fast but also exceptionally helpful, guiding me through every step with ease. It's rare to encounter a team that's both this efficient and genuinely caring. Highly recommend their service to anyone looking for top-notch support! #SpeedySupport #HelpfulHeroes

★★★★★Dija Store & COfrom Canada · 14 June 2025

Merci Abby pour votre soutien et votre patience. Je suis satisfaite

Install in your Shopify store We pass your name, email and store domain to the Avada Retention team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
—
No tracked groups
Total reviews
819
No change vs 30 days ago
Average rating
4.9 ★
0.00 vs 30 days ago
Top market
US
29.4% of installs

Reviews trend

Cumulative reviews · last 6 months

818 → 819 reviews · rating steady at 4.9★
No App Store groups tracked yet.Open full charts →

Avada Email Marketing FAQs

How do I install the Avada Email Marketing Shopify app?
To install Avada Email Marketing on your Shopify store, click on the Avada Email Marketing installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Avada Email Marketing on your Shopify store, then contact us now.
What are the key features of Avada Email Marketing?

The key features offered by Avada Email Marketing to Shopify store owners are:

  • Automation Workflows (Abandoned cart, Abandoned checkout , Welcome subscribers)
  • Newsletter campaigns (newsletter pop-up, customer email, email promo)
  • Capturing leads via Popup & Forms (popup window, discount pop up, coupon popup)
  • Various email marketing templates: recart templates, firepush template, shipment
  • Personalization (Segment contacts, Product recommendation, order creation sms)
Does Avada Email Marketing integrate with other Shopify apps or tools?

Yes, Avada Email Marketing seamlessly integrates with other Shopify apps or tools, such as Automated Processes (Leftover Cart, Incomplete Checkout, Greeting Subscribers), Newsletters (pop-up newsletters, customer emails, promotional emails), Collecting potential customers through popups and forms (such as popup windows, discount popups, and coupon popups)..

Is there a free trial available for Avada Email Marketing?

No, Avada Email Marketing does not offer any free trial.

What are the pricing plans for Avada Email Marketing?

The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $16/month, $47/month and have no free trial period.

How does billing work for Avada Email Marketing?

Avada Email Marketing uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Avada Email Marketing allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Avada Email Marketing offer customer support?

Yes, Avada Email Marketing offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Avada Email Marketing offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Avada Email Marketing compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Avada Retention team so they can help install and configure the app on your store.

.myshopify.com
4.9★★★★★819 reviews · 96.9% positive

Writing reviews on ShopDigest is coming soon.

  • GE
    GefilyChina · 15 Jul 2025
    ★★★★★

    Their support team's service is absolutely top-notch, especially sonny

  • MP
    MERKKI PASSIChina · 28 Jun 2025
    ★★★★★

    Having an issue and Audrey helped me with a quick response.

  • TX
    Txed9xHong Kong SAR · 23 Jun 2025
    ★★★★★

    Hana's service was very good, she helped me solve many problems. I highly recommend this APP

  • AN
    ANTEPLİMGermany · 21 Jun 2025
    ★★★★★

    Absolutely amazed by the stellar customer support from Audrey and Toby! Their responses were not only incredibly fast but also exceptionally helpful, guiding me through every step with ease. It's rare to encounter a team that's both this efficient and genuinely caring. Highly recommend their service to anyone looking for top-notch support! #SpeedySupport #HelpfulHeroes

  • DS
    Dija Store & COCanada · 14 Jun 2025
    ★★★★★

    Merci Abby pour votre soutien et votre patience. Je suis satisfaite

  • DJ
    Dhia JewellerySouth Africa · 8 Jun 2025
    ★★★★★

    I had a great experience with the online support team, especially Jasmine. She responded quickly and was incredibly helpful throughout the entire process. Her positive attitude and commitment to understanding and meeting customer needs truly stood out. Great customer service all around!

  • GE
    GemmispopUnited States · 6 Jun 2025
    ★★★★★

    This program is very professional and can solve practical problems, and Hana is also very patient to help solve the problems encountered during use. It is highly recommended for everyone to use it.

  • S-
    SonrieTee - Tienda Online de Camisetas Personalizadas y Productos con Enfoque Ecológico y/o SostenibleSpain · 3 Jun 2025
    ★★★★★

    Es mi primer día, Y todas mis dudas han sido resueltas rápidamente, Gracias a Hana, una atención al cliente buenísima. No esperaba tanta rapidez y preocupación por su parte, y me ha sorprendido gratamente.Así que de momento en atención al cliente doy 5 estrellas porque no hay 10. Así da gusto empezar a trabajar con una app nueva y que aún no conoces.

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