AI Contact Form Builder by ZB icon
View gallery

AI Contact Form Builder by ZB Shopify App by Zotabox

Add several adaptable contact forms to your website. Include many fields and departments.

4.6 124 reviewsFreePaid from $11.99/month

Install in your Shopify store We pass your name, email and store domain to the Zotabox team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of AI Contact Form Builder by ZB

Pros
  • Easy Setup and Integration: The app is frequently praised for its straightforward installation and seamless integration with websites.
  • Customization Options: Users highlight the ability to personalize forms with colors, backgrounds, and branding elements.
  • User-Friendly Interface: Many reviews mention the intuitive design and ease of navigation, even for non-technical users.
  • Free Version Value: The free tier offers robust functionality, making it accessible for small businesses or startups.
Cons
  • Unreliable Email Delivery: Multiple users report forms failing to forward submissions to their inboxes without warning.
  • Aggressive Pricing Model: Complaints about sudden paywalls, unclear limits (e.g., impressions), and unexpected charges.

Screenshots

AI Contact Form Builder by ZB Shopify app screenshot 1
AI Contact Form Builder by ZB Shopify app screenshot 2
AI Contact Form Builder by ZB Shopify app screenshot 3
AI Contact Form Builder by ZB Shopify app screenshot 4
AI Contact Form Builder by ZB Shopify app screenshot 5

About the app

  • Form Integration: Add several custom forms to your store.
  • Customize contact form: Add your own images and fields to your contact form.
  • Enhance Form Inputs: Include radio buttons, dropdown boxes, and agreement checkboxes.

Install in your Shopify store We pass your name, email and store domain to the Zotabox team so they can help install and configure the app on your store.

Keywords

contact form builder Shopify appsmulti-field forms Shopify appscustomizable forms Shopify appsemail submission forms Shopify appsfile attachment forms Shopify appsautomatic email reply Shopify appsmultiple forms Shopify appsform display rules Shopify apps24H chat support Shopify appscustomer service forms Shopify appsstakeholder forms Shopify appsdetailed submissions Shopify appsform customization Shopify appssubmit button customization Shopify appsemail integration forms Shopify apps

Key features

  • Create personalized forms with multiple input options like checkboxes and dropdown menus.
  • Enable file attachments for easy return, refund, and warranty requests.
  • Capture leads via embedded forms on landing or product pages.

Pricing

AI Contact Form Builder by ZB pricing plans

Free Plan
$0 /month
  • Basic contact form: name, email, message
  • 2,000 Website Visits per month
Starter
$11.99 /month
  • Attach Files, Departments, Fields
  • Auto Response Included
  • Integrated with Mailchimp etc.
  • 10,000 Website Visits per month
  • Remove Zotabox branding
Growth
$24.99 /month
  • All features in Starter Plan plus
  • Up to 5 Contact Forms on each website
  • Install up to 5 websites
  • 30,000 Website Visits per month
  • Remove Zotabox branding
Pro
$49.99 /month
  • All features in Express Plan
  • Up to 10 Contact Forms on same website
  • Install on up to 10 Websites
  • 100,000 Website Visits per month
  • Remove Zotabox branding

Not sure which plan to pick? Discuss Free Plan or Starter plans with us, learn about custom pricing, or get a demo.

Here’s an overview of AI Contact Form Builder by ZB costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by AI Contact Form Builder by ZB is Free Plan. The paid plans offered by AI Contact Form Builder by ZB are Starter, Growth, Pro.

The details of the plans are outlined below.

  • Free Plan: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Basic contact form: name, email, message, 2,000 Website Visits per month.
  • Starter: the Starter plan costs $11.99 and comes with a 14-day free trial period. The plan offers a host of features, including Attach Files, Departments, Fields, Auto Response Included, Integrated with Mailchimp etc., 10,000 Website Visits per month, Remove Zotabox branding.
  • Growth: the Growth plan costs $24.99 and comes with a 14-day free trial period. The plan offers a host of features, including All features in Starter Plan plus, Up to 5 Contact Forms on each website, Install up to 5 websites, 30,000 Website Visits per month, Remove Zotabox branding.
  • Pro: the Pro plan costs $49.99 and comes with a 14-day free trial period. The plan offers a host of features, including All features in Express Plan, Up to 10 Contact Forms on same website, Install on up to 10 Websites, 100,000 Website Visits per month, Remove Zotabox branding.

AI Contact Form Builder by ZB price summary

Pricing summaryFree plan available. Free trial available.
Total pricing plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of paid plan(s)$11.99, $24.99, $49.99
Free trial availableYes, for 14 day(s)

For further information regarding AI Contact Form Builder by ZB pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Zotabox team so they can help install and configure the app on your store.

Comparison

Top AI Contact Form Builder by ZB alternatives — detailed comparison

The table below highlights the crucial differences between AI Contact Form Builder by ZB and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
AI Contact Form Builder by ZBInstall
Powerful Contact Form BuilderInstall
Tidio: AI Chatbot & Live ChatInstall
Add app
General information
Ratings4.6 ★ (125 reviews)4.9 ★ (2,571 reviews)4.8 ★ (1,357 reviews)
Developed byZotaboxPowerful FormTIDIO LLC
Launch date29 August 201412 October 201714 July 2014
PricingFree, $11.99/month, $24.99/month, $49.99/monthFree, $14.90/month, $24.90/month, $49.90/monthFree, $29/month, $29/month, $39/month
Objective—Form for Order, Sign-Up Form, Upload File Form, Personalized FormLive chat is enhanced with chatbots for superior customer support.
CategoriesForms, HelpdeskForms, SurveysChat, Helpdesk
Key features & highlights
PurposeAdd several adaptable contact forms to your website. Include many fields and departments.Create your own contact us or custom form without needing any technical skills.Lyro AI is a customer experience platform offering live chat, chatbot services, ticket processing, email marketing, and more.
Features list
  • Create personalized forms with multiple input options like checkboxes and dropdown menus.
  • Enable file attachments for easy return, refund, and warranty requests.
  • Capture leads via embedded forms on landing or product pages.
  • Create custom forms with file and image upload options effortlessly.
  • Integrate form data with email platforms like Mailchimp and Klaviyo.
  • Build contact forms with captcha and conditional logic for security.
  • Engage customers in real-time with live chat and video support.
  • Automate responses and sales with customizable AI chatbot flows.
  • Resolve up to 70% of customer queries instantly using Lyro AI.
Highlights—
  • Based in Japan
  • Based in South Africa
User reviews and ratings
Recommended91.1%97.6%93.5%
Pros
  • The app is frequently praised for its straightforward installation and seamless integration with websites.
  • Users highlight the ability to personalize forms with colors, backgrounds, and branding elements.
  • Many reviews mention the intuitive design and ease of navigation, even for non-technical users.
  • The free tier offers robust functionality, making it accessible for small businesses or startups.
  • The contact forms and tools are noted for enhancing a site’s credibility and aesthetic.
  • Beyond contact forms, the app provides additional features like pop-ups and social media integrations.
  • Positive experiences with quick and helpful assistance from the support team are mentioned.
  • Users appreciate the app’s effectiveness in minimizing spam compared to native contact forms.
  • The app displays and functions well across various devices and platforms.
  • Consistently praised for prompt, friendly, and effective assistance, often resolving issues quickly.
  • The app is frequently described as easy to use, with a straightforward setup and navigation.
  • Users appreciate the ability to tailor forms extensively to meet specific needs.
  • The app functions smoothly, with minimal technical issues reported during regular use.
  • Offers a wide range of tools and options that enhance form-building and management.
  • Many users highlight the app’s affordability, especially given its robust features.
  • Overall satisfaction is high, with many users recommending the app to others.
  • Consistently praised for being responsive, helpful, and friendly.
  • Frequently highlighted as intuitive and user-friendly, with quick setup and navigation.
  • Users appreciate the seamless communication with customers, boosting engagement and sales.
  • Offers flexible features for personalizing chat widgets and workflows.
  • Many users reported increased sales and improved customer interactions.
  • The free version is noted for being feature-rich and valuable for small businesses.
  • Works well with platforms like Shopify and email services.
  • Users value the mobile app for managing chats on the go.
  • Automates responses and reduces support workload effectively.
  • Runs smoothly with minimal technical issues.
Cons
  • Multiple users report forms failing to forward submissions to their inboxes without warning.
  • Complaints about sudden paywalls, unclear limits (e.g., impressions), and unexpected charges.
  • Customizations or features may not save properly in the free tier, forcing upgrades.
  • Users express frustration over features initially free later requiring payment without clear communication.
  • Some users noted a lack of detailed explanations for complex features, requiring support assistance.
  • The "Occasional Technical Glitches" con was removed because the reviews overwhelmingly indicate that such issues are quickly resolved by support, reinforcing the "Exceptional Customer Support" pro. The sentiment leans positive.
  • Complaints about unclear or misleading pricing tiers and hidden costs.
  • Some users expressed frustration over essential features being paywalled.
  • Occasional reports of bugs, especially post-updates or on older devices.
  • Difficulty configuring chatbots and automation without assistance.
  • Negative feedback on aggressive upgrade prompts and misleading notifications.
Pricing and plans
Total pricing plans444
Free planAvailableAvailableAvailable
Free trialYes, for 14 day(s)Yes, for 7 day(s)Yes, for 7 day(s)
Technical information
Rating4.6 ★4.9 ★4.8 ★
Total reviews1242,6341,362
Launch date29 August 201412 October 201714 July 2014

More details about AI Contact Form Builder by ZB

Product description

Embed various contact forms into your website with features like custom background images, department options, and dropdown fields. The forms also support file attachments and automatic response functionality.

AI summary

The app provides a customizable contact form solution for Shopify stores, offering features such as email integration, branding customization (colors, backgrounds, and fonts), and additional tools like pop-ups and EU cookie notifications. Its strengths include ease of setup, intuitive design, and a free tier with robust functionality, making it accessible for users with limited technical skills. The app also supports seamless integration with other marketing tools, enhancing its utility for store owners. However, limitations include occasional reliability issues with message delivery, unclear pricing structures for premium features (such as impression limits and forced upgrades), and inconsistent customer support responsiveness. Some users report difficulties with saved settings and unexpected charges after free trials. Despite these drawbacks, the app remains popular for its user-friendly interface and professional appearance when functioning correctly.

Support

For any questions, concerns, or assistance with AI Contact Form Builder by ZB, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, AI Contact Form Builder by ZB offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the AI Contact Form Builder by ZB are available in various languages on the Shopify app store, including English.

AI Contact Form Builder by ZB support information in a nutshell
Support emailcustomersupport@zotabox.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that AI Contact Form Builder by ZB seamlessly integrates with are given below.

AweberConstant ContactGet ReponseHubspotInfusionsoftMailchimp
Developer
NameZotabox
ProfileSee all apps by Zotabox
WebsiteView developer profile
Address58/124 Au Co, Tu Lien, Tay Ho, Ha Noi, 100000

Installation

How to install AI Contact Form Builder by ZB on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Zotabox team.

2

The developer gets in touch

Zotabox contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.6
★★★★★
124 total reviews
5107
46
31
22
18

AI Contact Form Builder by ZB has an overall rating of 4.6 stars from a total of 124 reviews on the Shopify app store. Of these, 113 (91.1%) are positive, 1 (0.8%) are neutral, and 10 (8.1%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★RoadcasesNZfrom New Zealand · 13 May 2026

Very fast & helpful response at sorting out an issue.Thankyou.

★★★★★Triplett Test Equipment & Toolsfrom United States · 17 March 2025

Very easy to use and super responsive support team!

★★★★★Nova Indiafrom India · 7 January 2025

Hi , This is a gamer changer for customer service issues for business. awesome plug in and great support from the team.

★★★★★Justthegoodsfrom Canada · 11 February 2024

So far, so good! I switched over from another contact form because an increasing number of folks were reaching out to me on facebook saying they were unable to find contact information on my website. I hope this switch fixes that problem. I was able to get it to work quickly, and it's appearing across all my devices, but since it has only been installed for an hour or so, I haven't received any messages yet ;-) update years later in 2024: I've had a great experience using Zotabox, so far! The EU cookies notification feature is what drew me there initially, but have found the customizable contact form and the alert pop-ups very helpful, too. Thanks!

★★★★★Wellington Fireplace Studiofrom New Zealand · 15 July 2020

Easy to use app for forms, powerful functions, highly recommended if you need any email integrations and services!

Install in your Shopify store We pass your name, email and store domain to the Zotabox team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#17
contact form builder
Total reviews
124
No change vs 30 days ago
Average rating
4.6 ★
0.00 vs 30 days ago
Top market
US
41.6% of installs

Category & keyword rankings

Position and market share today

Keywordcontact form builder#170.0% ▲0.0
KeywordDynamic logic#180.0% ▲0.0
Keywordcontact form#190.0% ▼0.0
KeywordMulti-page#220.0% ▼0.0

Reviews trend

Cumulative reviews · last 6 months

123 → 124 reviews · rating steady at 4.6★
Ranks #17 in 1 of 10 App Store groups tracked.Open full charts →

AI Contact Form Builder by ZB FAQs

How do I install the AI Contact Form Builder by ZB Shopify app?
To install AI Contact Form Builder by ZB on your Shopify store, click on the AI Contact Form Builder by ZB installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install AI Contact Form Builder by ZB on your Shopify store, then contact us now.
What are the key features of AI Contact Form Builder by ZB?

The key features offered by AI Contact Form Builder by ZB to Shopify store owners are:

  • Build contact forms & surveys from one sentence — ready to publish in 30 seconds
  • Edit with words: AI rewrites the form, you review every change before it applies
  • 21 field types incl. star rating, NPS, file upload, date, country & dropdowns
  • Conditional logic & multi-page forms show follow-up questions only when relevant
  • Track completion & drop-off, read responses in-app, export answers to CSV
Does AI Contact Form Builder by ZB integrate with other Shopify apps or tools?

Yes, AI Contact Form Builder by ZB seamlessly integrates with other Shopify apps or tools, such as Add several custom forms to your store., Add your own images and fields to your contact form., Include radio buttons, dropdown boxes, and agreement checkboxes..

Is there a free trial available for AI Contact Form Builder by ZB?

Yes, AI Contact Form Builder by ZB offers a 14-day free trial on all its paid plans.

What are the pricing plans for AI Contact Form Builder by ZB?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $11.99/month, $24.99/month, $49.99/month, and come with a 14-day free trial period.

How does billing work for AI Contact Form Builder by ZB?

AI Contact Form Builder by ZB uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, AI Contact Form Builder by ZB allows its subscribers to cancel or upgrade their subscription plan at any time.

Does AI Contact Form Builder by ZB offer customer support?

Yes, AI Contact Form Builder by ZB offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, AI Contact Form Builder by ZB offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is AI Contact Form Builder by ZB compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Zotabox team so they can help install and configure the app on your store.

.myshopify.com
4.6★★★★★124 reviews · 91.1% positive

Writing reviews on ShopDigest is coming soon.

  • RO
    RoadcasesNZNew Zealand · 13 May 2026
    ★★★★★

    Very fast & helpful response at sorting out an issue.Thankyou.

  • TT
    Triplett Test Equipment & ToolsUnited States · 17 Mar 2025
    ★★★★★

    Very easy to use and super responsive support team!

    ZO
    ZotaboxDeveloper18 Mar 2025

    Hello Richard, Thank you so much for your kind words and support!It’s been a pleasure chatting with you, and we hope our smart tools can boost your business big time. Your Triplett mechanic shop has so many great building products—we love it truly! ❤️All the best,Zotabox Team

  • NI
    Nova IndiaIndia · 7 Jan 2025
    ★★★★★

    Hi , This is a gamer changer for customer service issues for business. awesome plug in and great support from the team.

    ZO
    ZotaboxDeveloper8 Jan 2025

    Hi Mohit,Thank you so much for your amazing feedback! Knowing that the plugin and our support team have met your expectations means a lot to us!We’re committed to helping businesses like yours thrive, and we’re always here to support you!Warmest regards,Manuel

  • JU
    JustthegoodsCanada · 11 Feb 2024
    ★★★★★

    So far, so good! I switched over from another contact form because an increasing number of folks were reaching out to me on facebook saying they were unable to find contact information on my website. I hope this switch fixes that problem. I was able to get it to work quickly, and it's appearing across all my devices, but since it has only been installed for an hour or so, I haven't received any messages yet ;-) update years later in 2024: I've had a great experience using Zotabox, so far! The EU cookies notification feature is what drew me there initially, but have found the customizable contact form and the alert pop-ups very helpful, too. Thanks!

  • WF
    Wellington Fireplace StudioNew Zealand · 15 Jul 2020
    ★★★★★

    Easy to use app for forms, powerful functions, highly recommended if you need any email integrations and services!

  • KL
    Kingly LiquidsUnited States · 3 Mar 2020
    ★★★★★

    Such A Great App, Cant Wait To Explore All Of Its Features! I have only used it for a day but as far as i can tell its doing great.

  • JA
    Jack-MillerFrance · 10 Feb 2020
    ★★★★★

    I am using this app from today and it is gorgeous to me.The only problem is that I would like to be able to display automatically your form when someone clic on "contact us" on my own page (because I am not sure everybody will quickly see your box below) Best regards and congratulations

    ZO
    ZotaboxDeveloper10 Feb 2020

    Hi Jack, you can open our form with your own link (or embed our form in a page). Please go to the 'embed' tab on our setting page for instructions. We hope this information is helpful to you. https://info.zotabox.com/wp-content/uploads/2017/10/shopify_contact_menu.png

  • RR
    Raleigh RestorationsUnited States · 22 Jan 2020
    ★★★★★

    I love this app, used the free version as well as the paid! Works so well for what I need! Thank you so much!

About ShopDigest

The Shopify ecosystem, shown through the work

ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.

For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.

No commissions, no pay-to-rank placements. The best work rises because people save and follow it.

More about ShopDigest
About ShopDigest

Show the work.
Win the work.

A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.

Works

Shipped builds, documented by the people who made them.

Browse projects
Services

Scoped offers with pricing, ready to hire.

Browse services
App charts

Weekly install rankings app teams watch.

Ranked weekly

More about ShopDigest