Carts Guru Shopify App by Carts Guru

Q: Is Carts Guru compatible with my Shopify theme?

Please reach out to their support team at support@carts.guru to confirm its compatibility with your specific Shopify theme.

Increase sales using our automated marketing tool that improves customer experiences across different channels. Automated marketing for text messages, emails, and Facebook Messenger retargeting.

4.5 20 reviewsFree

Pros and cons

Pros and cons of Carts Guru

Pros

Effective Customer Support: Many users highlight responsive and helpful customer service, including personalized setup assistance.
High ROI: Numerous reviews mention significant revenue increases and strong return on investment from using the app.
User-Friendly Interface: The app is frequently described as easy to navigate, set up, and customize.
Multichannel Marketing: Integration of SMS, email, and Facebook Messenger campaigns is praised for its versatility.

Cons

Technical Issues: Recurring complaints about bugs, API errors, and crashes, particularly after updates.
Pricing Transparency: Concerns over unclear billing practices, unexpected charges, and high costs compared to alternatives.

Screenshots

About the app

Automated marketing for text messages, emails, and Facebook Messenger retargeting.

Multichannel Capabilities: Built-in online and offline features: email, text messaging, and sales funnels.
Adaptive messaging workflow: Automated messaging system that adjusts to customer communication methods.
Customer segmentation criteria: Over 60 criteria for dividing based on past customer actions.
ROI-driven marketing tools: Ready-made templates and marketing strategies with confirmed return on investment.
Discount Automation: Automatic discount handling features

Keywords

automated multichannel marketing Shopify appsSMS cart recovery Shopify appsabandoned checkout emails Shopify appscustomer segmentation tools Shopify appsautomated discount management Shopify appspre-built marketing templates Shopify appsemail and SMS funnels Shopify appscart recovery automation Shopify appsbehavior-based segmentation Shopify appsautomated messaging workflows Shopify appsmultichannel marketing automation Shopify appsROI-driven marketing campaigns Shopify appscustomer journey enhancement Shopify appsautomated cart recovery Shopify appsShopify SMS marketing appsShopify email automation appsShopify discount management appsShopify segmentation tools appsShopify marketing automation apps

Key features

Automate multichannel messaging across email, SMS, and funnels for seamless customer engagement.
Recover abandoned carts with targeted campaigns to boost conversion rates.
Segment customers using 60+ criteria based on past behavior for personalized outreach.

Pricing

Carts Guru pricing plans

Free

$0 /month

Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Carts Guru costs for each of the plan(s)

The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by Carts Guru is Free.

The details of the plans are outlined below.

Free: this plan is free forever, incurring no subscription costs.

Carts Guru price summary

Pricing summary	Free to install. Additional charges may apply.
Total pricing plan(s)	1
Number of free plan(s)	1
Number of paid plan(s)	0
Free trial available	No

For further information regarding Carts Guru pricing plans, see the official website.

Comparison

Top Carts Guru alternatives — detailed comparison

The table below highlights the crucial differences between Carts Guru and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps	Carts GuruInstall	Shopify Messaging Install	Klaviyo: Email Marketing & SMS Install	Add app
General information
Ratings	4.4 ★ (20 reviews)	4.8 ★ (4,663 reviews)	4.7 ★ (3,381 reviews)
Developed by	Carts Guru	Shopify	Klaviyo
Launch date	7 July 2017	14 April 2020	20 September 2012
Pricing	Free	Free	Free, $15/month, $20/month
Objective	Automated marketing for text messages, emails, and Facebook Messenger retargeting.	Email marketing tailored for business	A combined platform for email, SMS, and more customer interactions.
Categories	Email marketing, SMS marketing	Email marketing, SMS marketing	Email marketing, SMS marketing
Key features & highlights
Purpose	Increase sales using our automated marketing tool that improves customer experiences across different channels.	Connect and maintain long-term relationships with customers using Shopify's commerce-focused email.	Smart automated marketing for retail, ecommerce, and wellness companies
Features list	Automate multichannel messaging across email, SMS, and funnels for seamless customer engagement. Recover abandoned carts with targeted campaigns to boost conversion rates. Segment customers using 60+ criteria based on past behavior for personalized outreach.	Send branded emails to segmented customer groups directly from your store. Use customizable templates for products, sales, holidays, and events. AI generates optimized subject lines, email copy, and send times.	Merge data from multiple platforms for unified customer insights. Segment users based on real-time and historical behavior for precise targeting. Automate coupon creation and tracking for streamlined campaigns.
Highlights	—	Based in United States	Based in Canada
User reviews and ratings
Recommended	85.0%	93.9%	90.2%
Pros	Many users highlight responsive and helpful customer service, including personalized setup assistance. Numerous reviews mention significant revenue increases and strong return on investment from using the app. The app is frequently described as easy to navigate, set up, and customize. Integration of SMS, email, and Facebook Messenger campaigns is praised for its versatility. Users report success in recovering lost sales through targeted retargeting features. Several reviews note the app’s straightforward installation and onboarding process. Many users attribute direct sales growth and conversion rate improvements to the app.	The app is consistently praised for its intuitive and user-friendly interface, making it accessible even for non-tech-savvy users. Users appreciate the variety of pre-made templates and the ability to easily customize emails to fit their branding. Seamless integration with Shopify stores simplifies email marketing and performance tracking. Many users highlight the app’s affordability, especially for small businesses, with free tiers and low-cost options. The app’s automation capabilities, such as scheduled emails, are frequently mentioned as valuable time-savers. The app is often recommended for beginners due to its straightforward setup and minimal learning curve. Despite its simplicity, the app delivers professional-looking emails that drive customer engagement and sales. The inclusion of free monthly emails is a significant advantage for startups and small businesses.	The app is frequently praised for its intuitive interface and straightforward setup. Users highlight the app’s advanced capabilities, especially for segmentation and automation. Many reviews commend the responsive and helpful customer service. Seamless compatibility with Shopify is a recurring positive theme. Users report significant revenue growth and improved engagement from campaigns. The availability of a free tier is appreciated by new users. The app provides comprehensive data tracking and reporting tools. Pre-built flows and automation features save time and enhance efficiency. The clean layout and intuitive navigation are frequently mentioned. Onboarding materials, webinars, and tutorials are valued for easing the learning curve.
Cons	Recurring complaints about bugs, API errors, and crashes, particularly after updates. Concerns over unclear billing practices, unexpected charges, and high costs compared to alternatives. Some users question the reliability of sales and subscriber attribution metrics.	Many users express a desire for more diverse and advanced template options. Some reviewers report frustration with undisclosed sending limits that disrupt campaigns. A recurring complaint involves emails not being delivered promptly or ending up in spam folders. Advanced users find the app too simplistic, lacking features like detailed analytics or automation sequences. Instances of app crashes, failed campaigns, and unresolved technical issues are noted by several users. Several users report unresponsive or ineffective support when facing issues.	The cost is cited as a barrier, especially for small businesses. Some users experienced abrupt account closures with unclear reasons. Canceling subscriptions is described as cumbersome and unresponsive. Occasional technical issues, such as integration errors or feature malfunctions, are noted. The overlapping theme of Customer Support was retained under Pros as the majority of reviews praised it, despite a few negative mentions. Slow Customer Support was removed from Cons to avoid redundancy.
Pricing and plans
Total pricing plans	1	1	3
Free plan	Available	Available	Available
Free trial	No	No	No
Technical information
Rating	4.4 ★	4.8 ★	4.7 ★
Total reviews	20	4,748	3,423
Launch date	7 July 2017	14 April 2020	20 September 2012

More details about Carts Guru

Product description

Design customised marketing strategies that respond to consumer behavior across various platforms like email, SMS and funnels. Engage effectively with customers to reduce abandonment, reactivate old clients, grow your contact base, foster loyalty, and increase conversions to enhance your revenue sustainably.

AI summary

This Shopify app specializes in omnichannel marketing, combining SMS, email, and Facebook Messenger campaigns to recover abandoned carts and boost sales. Its strengths include a user-friendly interface, robust automation features, and responsive customer support that assists with setup and troubleshooting. The app offers customizable workflows, exit-intent pop-ups, and detailed reporting, contributing to a high return on investment for many users. However, it faces criticism for technical issues such as API errors, disappearing campaigns, and inconsistent attribution models. Pricing transparency and unexpected charges have also been flagged as concerns, with some users finding alternatives more cost-effective. While the app excels in functionality and support when operational, reliability and pricing clarity remain notable limitations.

Support

For any questions, concerns, or assistance with Carts Guru, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Carts Guru offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Carts Guru are available in various languages on the Shopify app store, including English, French, and Spanish.

Carts Guru support information in a nutshell

Support email	support@carts.guru
Contact number(s)	Not available
FAQ page	FAQ details
Privacy policy	Privacy details
Language support	English, French, and Spanish

Integration

The list of top Shopify apps, features or software tools that Carts Guru seamlessly integrates with are given below.

No integration details available.

Developer

Name	Carts Guru
Website	View developer profile
Address	1355 market st, suite 488, san francisco, CA, 94103

Installation

How to install Carts Guru on your Shopify store

Send your details

Your name, email and store domain go straight to the Carts Guru team.

The developer gets in touch

Carts Guru contacts you directly to arrange setup for your store.

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.5

★★★★★

20 total reviews

517

Carts Guru has an overall rating of 4.5 stars from a total of 20 reviews on the Shopify app store. Of these, 17 (85.0%) are positive, 1 (5.0%) are neutral, and 2 (10.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★EDEN + ASHfrom United States · 10 March 2021

I was looking for a free app that can text internationally and at first I had a hard time understanding how to create the campaigns and triggers but once I got the hang of it and got help from customer service, this app is actually very easy to use! I will definitely be using this for while to send abandoned cart SMS to visitors. Great customer service!

★★★★★getstrongfit.comfrom Israel · 19 February 2021

great!!!!! really easy to work with I'm glad I found that app thank you very much for easy sms retargeting !!!

★★★★★Honey Gurufrom Canada · 15 December 2020

I use this app to launch my online store and i am super excited with the results. Thanks Sebastiano you made the process sooooo easy.

★★★★★La Guapa Fashionfrom Spain · 23 June 2020

Muy buena aplicación , deseando aprovechar el máximo. Buscaba una plataforma que fuera posible enviar sms a mis contactos, además que Beatrice está siempre dispuesta a ayudarme, muy atenciosa y te soluciona los problemas en el mismo momento.

★★★★★Guru Musclefrom Australia · 25 May 2020

I'm in the process to test it. It seems to me as a very good app. Can't wait when we get higher traffic and we can use it in a full range of features

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank

Useful apps for France

Total reviews

No change vs 30 days ago

Average rating

4.5 ★

0.00 vs 30 days ago

Top market

40.4% of installs

Category & keyword rankings

Position and market share today

CollectionUseful apps for France	#8	0.0%
KeywordBirthday messages	#33	—
KeywordTwo-way messaging	#42	—
CollectionUseful apps for France	#42	0.0%

Reviews trend

Cumulative reviews · last 6 months

20 → 20 reviews · rating steady at 4.5★

Ranks #8 in 1 of 10 App Store groups tracked.Open full charts →

Carts Guru FAQs

How do I install the Carts Guru Shopify app?

To install Carts Guru on your Shopify store, click on the Carts Guru installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Carts Guru on your Shopify store, then contact us now.

What are the key features of Carts Guru?

The key features offered by Carts Guru to Shopify store owners are:

Native on-site and offline multichannel capabilities: email, SMS, and funnels.
Automated messaging workflow that adapts to customer channel interaction.
More than 60 segmentation criteria based on historical customer behavior.
Pre-built template and marketing campaign builders with proven ROI.
Automated discount management capabilities.

Does Carts Guru integrate with other Shopify apps or tools?

Yes, Carts Guru seamlessly integrates with other Shopify apps or tools, such as Built-in online and offline features: email, text messaging, and sales funnels., Automated messaging system that adjusts to customer communication methods., Over 60 criteria for dividing based on past customer actions..

Is there a free trial available for Carts Guru?

No, Carts Guru does not offer any free trial.

What are the pricing plans for Carts Guru?

The app offers 1 plan that is forever-free.

How does billing work for Carts Guru?

Carts Guru is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, Carts Guru allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Carts Guru offer customer support?

Yes, Carts Guru offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Carts Guru offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Carts Guru compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Show all 9 FAQs

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Carts Guru Shopify App by Carts Guru

Install in your Shopify store We pass your name, email and store domain to the Carts Guru team so they can help install and configure the app on your store.

Pros and cons

Screenshots

About the app