Create email marketing campaigns quickly. Use popups to collect more email addresses and increase sales. Send emails, newsletters, and text messages. Increase your subscriber base using popups.
4.8
(2,875)
CONCHUS - Natural Soap & Skincare, United Kingdom
After much research I decided to move my email marketing, after 7 years with Mailchimp, to Omnisend. It promised so much, especially it's strong integration and powerful tools for Shopify. THIS PLATFORM DOES NOT FULLY INTEGRATE WITH SHOPIFY. I spent DAYS and DAYS and DAYS creating all my automated flows, only to realise that Omnisend hadn't sync'd my customer order data fully. I have customers who have ordered 22 times in Shopify, only showing 3 in Omnisend, I have customers who have ordered 15 times in Shopify only showing 1 in Omnisend - every customer I have looked into does not show the correct order number, so this means ALL my segments and triggers DO NOT WORK correctly. I have spent HOURS and HOURS and HOURS on the Omnisend live chat, i've spoken to 6 or 7 different people, who all took my on a wild goose chase making changes to my segment and email triggers, even though I mentioned several times that I didn't see what difference this would make if the actual order data wasn't correct. I was dismissed, and as they are 'experts' went along with all the changes they progressively asked me to make, and guess what, NONE OF IT WORKED because the customer order data isn't correct!!! It's been passed to technical teams, developers, etc and still it's not correct. I've paid for my membership for 3 months upfront (as a small business this is a lot!), I emailed them separately begging for help over a week ago and have had no reply, and now my live chat contact has gone quiet. I'm behind in all areas of my business as this has taken up so much of my time - JUST AVOID.
Track Omnisend Email Marketing & SMS's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
User-Friendly Interface: The app is consistently praised for its intuitive and easy-to-navigate design.
Exceptional Customer Support: Many users highlight quick, knowledgeable, and helpful responses from support staff.
Powerful Automation Features: Advanced segmentation and workflow automation are frequently mentioned as standout features.
Beautiful Templates: Users appreciate the professional and customizable email templates.
Pricing Structure Issues: Some users criticize unexpected price hikes and unclear billing practices.
Technical Glitches: Occasional reports of bugs, especially with older devices or specific integrations.
Send emails, newsletters, and text messages. Increase your subscriber base using popups.
500 emails/month
500 web push notifications/month
Global SMS ($1 in free credits to try)
250+ customizable email templates
Popups and signup forms
EVERYTHING in Free plan, plus:
6,000 emails/month
Unlimited web push notifications
Global SMS ($1 in free credits to try)
24/7 priority support
EVERYTHING in Standard plan, plus:
Unlimited emails
Bonus SMS credits equal to monthly fee
Advanced reporting
Personalized product recommender
Not sure which plan to pick? Discuss FREE or STANDARD plans with us, learn about custom pricing, or get a demo.
The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by Omnisend Email Marketing & SMS: (FREE). The paid plan(s) offered by Omnisend Email Marketing & SMS: (STANDARD, PRO).
The details of the plan(s) are outlined below:
FREE: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 500 emails/month, 500 web push notifications/month, Global SMS ($1 in free credits to try), 250+ customizable email templates, Popups and signup forms, Pre-built workflows and automations, 24/7 live support.
STANDARD: The STANDARD plan costs $16 and has no free trial period. The plan offers a host of features, including EVERYTHING in Free plan, plus:, 6,000 emails/month, Unlimited web push notifications, Global SMS ($1 in free credits to try), 24/7 priority support, Customer Success Manager from $400/month.
PRO: The PRO plan costs $59 and has no free trial period. The plan offers a host of features, including EVERYTHING in Standard plan, plus:, Unlimited emails, Bonus SMS credits equal to monthly fee, Advanced reporting, Personalized product recommender, Customer Success Manager from $400/month.
| Pricing summary | Free to install |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of Paid Plan(s) | $16, $59 |
| Free trial available | No |
For further information regarding Omnisend Email Marketing & SMS app pricing plans, see the official website.
If you are looking for discounts on Omnisend Email Marketing & SMS app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Omnisend to secure better deals on the Omnisend Email Marketing & SMS app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
“After much research I decided to move my email marketing, after 7 years with Mailchimp, to Omnisend. It promised so much, especially it's strong integration and powerful tools for Shopify. THIS PLATFORM DOES NOT FULLY INTEGRATE WITH SHOPIFY. I spent DAYS and DAYS and DAYS creating all my automated flows, only to realise that Omnisend hadn't sync'd my customer order data fully. I have customers who have ordered 22 times in Shopify, only showing 3 in Omnisend, I have customers who have ordered 15 times in Shopify only showing 1 in Omnisend - every customer I have looked into does not show the correct order number, so this means ALL my segments and triggers DO NOT WORK correctly. I have spent HOURS and HOURS and HOURS on the Omnisend live chat, i've spoken to 6 or 7 different people, who all took my on a wild goose chase making changes to my segment and email triggers, even though I mentioned several times that I didn't see what difference this would make if the actual order data wasn't correct. I was dismissed, and as they are 'experts' went along with all the changes they progressively asked me to make, and guess what, NONE OF IT WORKED because the customer order data isn't correct!!! It's been passed to technical teams, developers, etc and still it's not correct. I've paid for my membership for 3 months upfront (as a small business this is a lot!), I emailed them separately begging for help over a week ago and have had no reply, and now my live chat contact has gone quiet. I'm behind in all areas of my business as this has taken up so much of my time - JUST AVOID.”
“Great assistance from Baarath! Very responsive and helpful! Thank you”
“Once you get the hang of it. It's great. Awesome customer's support”
CONCHUS - Natural Soap & Skincare
United Kingdom
La Sierra
Australia
M'Ora
United Kingdom
Olivia Joy Studio
United States
Retro Navy Outfitters
Australia
Easily integrate with Shopify in one click, transfer data smoothly, and use built-in email templates & workflows for quick setup.
Each sequence necessary to greet, recover abandoned carts, upsell, reactivate, and engage your customers via email, SMS, and push notifications for sales growth.
Use email marketing, SMS & push features on any plan to grow your business. All features are accessible without any trial period.
The table below highlights the crucial differences between Omnisend Email Marketing & SMS and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.8(2,826 reviews) | 4.2(421 reviews) | |
| Developed by | Omnisend | Shopify | |
| Launch Date | 3/10/2014 | 11/1/2022 | |
| Pricing | Free, $16/month, $59/month | Free | |
| Objective | Send emails, newsletters, and text messages. Increase your subscriber base using popups. | Collect customer data to expand your marketing list. | |
| Categories | Email marketing, Pop-ups | Email marketing, Pop-ups | |
| Key Features & Highlights | |||
| Purpose | Create email marketing campaigns quickly. Use popups to collect more email addresses and increase sales. | Use Shopify's personalizable email capture tool to expand your marketing list and attract new leads. | |
| Features List |
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| |
| Highlights |
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| |
| User Reviews and Ratings | |||
| Recommended % | 94.0% | 73.9% | |
| Pros |
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| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 3 | 0 | |
| Free Plan | Available | Not available | |
| Free Trial | No | No | |
| Technical Information | |||
| Rating | 4.8 | 4.2 | |
| Total Reviews | 2,875 | 457 | |
| Launch Date | 3/10/2014 | 11/1/2022 | |
| SD Points | 672 | 252 | |
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Omnisend Email Marketing & SMS has an overall rating of 4.7 stars from a total of 2875 reviews on the Shopify app store. Of these, 2701 (93.9%) are positive, 18 (0.6%) are neutral, and 156 (5.4%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
After much research I decided to move my email marketing, after 7 years with Mailchimp, to Omnisend. It promised so much, especially it's strong integration and powerful tools for Shopify. THIS PLATFORM DOES NOT FULLY INTEGRATE WITH SHOPIFY. I spent DAYS and DAYS and DAYS creating all my automated flows, only to realise that Omnisend hadn't sync'd my customer order data fully. I have customers who have ordered 22 times in Shopify, only showing 3 in Omnisend, I have customers who have ordered 15 times in Shopify only showing 1 in Omnisend - every customer I have looked into does not show the correct order number, so this means ALL my segments and triggers DO NOT WORK correctly. I have spent HOURS and HOURS and HOURS on the Omnisend live chat, i've spoken to 6 or 7 different people, who all took my on a wild goose chase making changes to my segment and email triggers, even though I mentioned several times that I didn't see what difference this would make if the actual order data wasn't correct. I was dismissed, and as they are 'experts' went along with all the changes they progressively asked me to make, and guess what, NONE OF IT WORKED because the customer order data isn't correct!!! It's been passed to technical teams, developers, etc and still it's not correct. I've paid for my membership for 3 months upfront (as a small business this is a lot!), I emailed them separately begging for help over a week ago and have had no reply, and now my live chat contact has gone quiet. I'm behind in all areas of my business as this has taken up so much of my time - JUST AVOID.
Great assistance from Baarath! Very responsive and helpful! Thank you
Once you get the hang of it. It's great. Awesome customer's support
If anything happens in life that takes you away from your store and omnisend for more than 6 months, they delete everything. Every campaign along with every email you've acquired. I used omnisend for about 9 years and loved it until life got in the way and they deleted all of my hard work and contacts. I do not recommend using their marketing services.
A terrific and very intuitive platform that helps me reach my subscribers as and how, and when I need to. I'm really enjoying the ease of use and all the various layouts, design features and click'n'drag options. Very very happy!



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