by ShopFox
Automatically stop orders that are high-risk to avoid fraud.
Free plan · From $4.95/mo
Chargeback Dispute Specialist Shopify App by Chargeback Specialist
Chargeback Specialist fights, wins and prevents Chargebacks & Fraud for you, hands-free. We Fight Chargebacks using AI + Human Specialists in the loop
5.0 19 reviewsPaid from $4.99/month
Pros and cons
Pros and cons of Chargeback Dispute Specialist
Pros
- Time-Saving Automation: The app efficiently handles chargebacks, reducing manual effort and stress for users.
- Risk-Free Payment Model: Users only pay when the app successfully resolves chargebacks, adding confidence and value.
- User-Friendly Interface: The clean dashboard and intuitive design simplify tracking and managing disputes.
- Reliable Support: Quick and expert assistance is consistently noted as a strong point.
Cons
- Limited Long-Term Feedback: Some users mention the app is new, indicating a lack of extensive user testing data.
- Initial Setup Dependency: Granting access is required for full functionality, which may concern privacy-focused users.
Screenshots
About the app
We Fight Chargebacks using AI + Human Specialists in the loop
- AI powered dispute responses tailored to your store
- Evidence reviewed by Chargeback professionals for higher accuracy
- Reduce chargebacks and fraudulent disputes before they escalate
- One click Activation - No technical setup required.
Keywords
automated chargeback solution Shopify appswin chargebacks Shopify appschargeback management Shopify appshands-free chargeback Shopify appssuccess-based pricing Shopify appsprotect revenue Shopify appsflexible automation Shopify appsrobust chargeback support Shopify apps
Key features
- Automatically handles chargeback disputes to save time and reduce stress.
- Manually reviews each case to maximize success rates.
- Uses machine learning to gather evidence for strong rebuttals.
Pricing
Chargeback Dispute Specialist pricing plans
Auto
$4.99 /month
- Automated rebuttal submission
- Reason-specific chargeback responses
- One-click activation. Hands-free for you
- No upfront charges, cancel anytime
- Unlimited chargebacks
Pro
$14.99 /month
- Everything in Auto, plus:
- AI dispute evidence builder
- Manual evidence pull via store access
- Faster response turnaround
Expert
$29.99 /month
- Everything in Pro, plus:
- Human experts review every case
- Faster response submission
- Dedicated account manager
VIP
$499 /month
- No revenue share - flat monthly fee only
- Fully managed dispute service,end-to-end
- Custom dispute strategy for every case
- Expert support 24/7 via chat - no queue
Not sure which plan to pick? Discuss Auto or Pro plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Chargeback Dispute Specialist costs for each of the plan(s)
The app has 4 pricing plans: 0 free and 4 paid. The paid plans offered by Chargeback Dispute Specialist are Auto, Pro, Expert, VIP.
The details of the plans are outlined below.
- Auto: the Auto plan costs $4.99 and comes with a 14-day free trial period. The plan offers a host of features, including Automated rebuttal submission, Reason-specific chargeback responses, One-click activation. Hands-free for you, No upfront charges, cancel anytime, Unlimited chargebacks.
- Pro: the Pro plan costs $14.99 and comes with a 14-day free trial period. The plan offers a host of features, including Everything in Auto, plus:, AI dispute evidence builder, Manual evidence pull via store access, Faster response turnaround.
- Expert: the Expert plan costs $29.99 and comes with a 14-day free trial period. The plan offers a host of features, including Everything in Pro, plus:, Human experts review every case, Faster response submission, Dedicated account manager.
- VIP: the VIP plan costs $499 and comes with a 14-day free trial period. The plan offers a host of features, including No revenue share - flat monthly fee only, Fully managed dispute service,end-to-end, Custom dispute strategy for every case, Expert support 24/7 via chat - no queue.
Chargeback Dispute Specialist price summary
| Pricing summary | From $4.99/month. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 4 |
| Cost of paid plan(s) | $4.99, $14.99, $29.99, $499 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Chargeback Dispute Specialist pricing plans, see the official website.
Comparison
Top Chargeback Dispute Specialist alternatives — detailed comparison
The table below highlights the crucial differences between Chargeback Dispute Specialist and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (17 reviews) | 4.3 ★ (29 reviews) | 4.5 ★ (424 reviews) | |
| Developed by | Chargeback Specialist | ShopFox | Chargeflow, Inc. | |
| Launch date | 29 August 2024 | 31 July 2019 | 14 June 2021 | |
| Pricing | $4.99/month, $14.99/month, $29.99/month, $499/month | Free, $4.95/month, $19.95/month, $29.95/month | Free | |
| Objective | We Fight Chargebacks using AI + Human Specialists in the loop | Automatically stop orders that are high-risk to avoid fraud. | Automate Refunds, Prevent Fraud, Protect Orders | |
| Categories | Fraud, Workflow automation | Fraud, Workflow automation | Fraud, Workflow automation | |
| Key features & highlights | ||||
| Purpose | Chargeback Specialist fights, wins and prevents Chargebacks & Fraud for you, hands-free. | Auto-cancel high-risk orders to avoid chargebacks and accidental fulfillment of fraudulent orders. | Safeguard your earnings from chargeback fraud using our advanced automated chargeback solution. | |
| Features list |
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| Highlights | — | — | — | |
| User reviews and ratings | ||||
| Recommended | 100.0% | 89.7% | 92.2% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 4 | 4 | 1 | |
| Free plan | Not available | Available | Available | |
| Free trial | Yes, for 14 day(s) | No | No | |
| Technical information | ||||
| Rating | 5.0 ★ | 4.3 ★ | 4.5 ★ | |
| Total reviews | 19 | 29 | 437 | |
| Launch date | 29 August 2024 | 31 July 2019 | 14 June 2021 | |
More details about Chargeback Dispute Specialist
Product description
Stop losing revenue to chargebacks, disputes and fraud. Chargeback Specialist combines AI automation with human experts review to detect, fight and prevent disputes hands-free. Works with Stripe, PayPal, Klarna and almost all processors, recovering losses and keeping dispute rates low. Already using Chargeback, Chargeflow, Disputifier, Chargeblast or any other prevention provider? Our app works alongside - fighting Chargebacks with AI + Visa/Mastercard certified specialists. Use our Free Trial.
AI summary
The app specializes in automating and managing chargeback disputes for Shopify stores, offering a streamlined, risk-free solution where payment is only required upon successful dispute resolution. Its key features include automated chargeback handling, a user-friendly dashboard with performance tracking, and expert backend support, significantly reducing administrative burden and stress for store owners. The app’s pay-on-success model provides confidence and financial security, making it an attractive option for merchants. Strengths include its simplicity, time-saving automation, and reliable support, while limitations may involve its relatively new status, suggesting potential room for refinement in functionality or features. Overall, it serves as a practical tool for efficient chargeback management.
Support
For any questions, concerns, or assistance with Chargeback Dispute Specialist, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Chargeback Dispute Specialist offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Chargeback Dispute Specialist are available in various languages on the Shopify app store, including English.
Chargeback Dispute Specialist support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Chargeback Dispute Specialist seamlessly integrates with are given below.
Chargeback PreventionEthocaPayPalRDRStripeVerifi
Developer
| Name | Chargeback Specialist |
| Profile | See all apps by Chargeback Specialist |
| Website | View developer profile |
| Address | Janakpur |
Installation
How to install Chargeback Dispute Specialist on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Chargeback Specialist team.
2
The developer gets in touch
Chargeback Specialist contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
19 total reviews
Chargeback Dispute Specialist has an overall rating of 5.0 stars from a total of 19 reviews on the Shopify app store. Of these, 19 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★TECSTRfrom United States · 22 October 2026
Still early in using the app, but the setup is simple and they are real expert, can answer all your chargeback questions and give you best advice to lower your chargeback rate and account ban risk. Thanks for all the help.
★★★★★Quality Home's Paintingfrom United States · 21 October 2026
Easy to install and get started with. Great support, always available to answer.
★★★★★Urban Maplesfrom Canada · 18 September 2026
Very nice app and save us lot of time. best in the game
★★★★★Urban Hollisfrom Canada · 18 September 2026
This app is game changing for our store. I wish i could found it sooner
★★★★★Home Outlet Directfrom United States · 30 July 2026
Love this app, we sell high ticket items and its saved us thousands in chargebacks. We never won any chargebacks before using, so very happy and I highly recommend!
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#8
chargeback
Total reviews
19
▲ 3 vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
US
58.4% of installs · ▲ 13.06%
Category & keyword rankings
Position and market share today
| Keywordchargeback | #8 | 0.1% ▼0.1 |
| Keywordvisa | #10 | 0.0% ▼0.1 |
| KeywordAI-powered detection | #13 | 0.0% ▼0.0 |
| KeywordChargeback alerts | #13 | 0.0% ▼0.0 |
Reviews trend
Cumulative reviews · last 6 months
13 → 19 reviews · rating steady at 5.0★
Ranks #8 in 1 of 10 App Store groups tracked.Open full charts →
Chargeback Dispute Specialist FAQs
How do I install the Chargeback Dispute Specialist Shopify app?
To install Chargeback Dispute Specialist on your Shopify store, click on the Chargeback Dispute Specialist installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Chargeback Dispute Specialist on your Shopify store, then contact us now.
What are the key features of Chargeback Dispute Specialist?
The key features offered by Chargeback Dispute Specialist to Shopify store owners are:
- AI powered dispute responses tailored to your store
- Evidence reviewed by Chargeback professionals for higher accuracy
- Reduce chargebacks and fraudulent disputes before they escalate
- One click Activation - No technical setup required.
Does Chargeback Dispute Specialist integrate with other Shopify apps or tools?
Chargeback Dispute Specialist has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for Chargeback Dispute Specialist?
Yes, Chargeback Dispute Specialist offers a 14-day free trial on all its paid plans.
What are the pricing plans for Chargeback Dispute Specialist?
The app offers 4 paid plans, which cost $4.99/month, $14.99/month, $29.99/month, $499/month, and come with a 14-day free trial period.
How does billing work for Chargeback Dispute Specialist?
Chargeback Dispute Specialist uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Chargeback Dispute Specialist allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Chargeback Dispute Specialist offer customer support?
Yes, Chargeback Dispute Specialist offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Chargeback Dispute Specialist offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Chargeback Dispute Specialist compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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5.0★★★★★19 reviews · 100.0% positive
Writing reviews on ShopDigest is coming soon.
- TETECSTR★★★★★
Still early in using the app, but the setup is simple and they are real expert, can answer all your chargeback questions and give you best advice to lower your chargeback rate and account ban risk. Thanks for all the help.
- QHQuality Home's Painting★★★★★
Easy to install and get started with. Great support, always available to answer.
- UMUrban Maples★★★★★
Very nice app and save us lot of time. best in the game
- UHUrban Hollis★★★★★
This app is game changing for our store. I wish i could found it sooner
- HOHome Outlet Direct★★★★★
Love this app, we sell high ticket items and its saved us thousands in chargebacks. We never won any chargebacks before using, so very happy and I highly recommend!
- CHCleo Home★★★★★
As a growing Shopify merchant, we were struggling with increasing chargebacks and constantly losing disputes without fully understanding why it was happening. Working with Chargeback Specialist made a noticeable difference almost immediately.What really stood out to us was that they don’t just rely on generic automated responses. Their team actually reviews every dispute manually, puts together detailed evidence-backed responses, and understands the complexities of Shopify chargebacks, PayPal disputes, and payment processor issues. Within the first month itself, we saw a clear improvement in our chargeback win rate and a meaningful reduction in lost disputes.If you run an eCommerce brand and are dealing with fraudulent chargebacks, payment disputes, PayPal claims, or Shopify payment issues, I’d genuinely recommend Chargeback Specialist. They’ve been a huge help for our business and have become an important part of protecting our revenue and improving dispute recovery rates.
- LCLuxus Car Mats★★★★★
Great app and exceptional support. The manager is very responsive and we appreciate having a close communication line with him. They helped free up a lot of our time spent on handling chargebacks. 100% recommend.
- TETeciSoft★★★★★
Great app and the support is very helpful and responsive. Highly recommend for anyone looking to win their chargeback disputes
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