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Chargeflow Prevent Chargebacks Shopify App by Chargeflow, Inc.

Safeguard your earnings from chargeback fraud using our advanced automated chargeback solution. Automate Refunds, Prevent Fraud, Protect Orders

4.7 424 reviewsFree

Install in your Shopify store We pass your name, email and store domain to the Chargeflow, Inc. team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Chargeflow Prevent Chargebacks

Pros
  • Excellent Customer Support: Highly responsive, professional, and helpful support team frequently praised for their assistance.
  • Time-Saving Automation: Streamlines chargeback management, reducing manual effort and freeing up time for business owners.
  • High Success Rate: Many users report winning disputes and recovering funds effectively.
  • User-Friendly Interface: Intuitive design and easy navigation make the app accessible for all users.
Cons
  • Limited Transparency for New Users: A few reviewers were initially confused about billing or service terms.
  • Dependence on Bank Decisions: Success hinges on bank rulings, which some users feel are biased toward customers.

Screenshots

Chargeflow Prevent Chargebacks Shopify app screenshot 1
Chargeflow Prevent Chargebacks Shopify app screenshot 2
Chargeflow Prevent Chargebacks Shopify app screenshot 3
Chargeflow Prevent Chargebacks Shopify app screenshot 4
Chargeflow Prevent Chargebacks Shopify app screenshot 5
Chargeflow Prevent Chargebacks Shopify app screenshot 6
Chargeflow Prevent Chargebacks Shopify app screenshot 7

About the app

Automate Refunds, Prevent Fraud, Protect Orders

  • Chargeback Recovery: Our automated system battles and retrieves chargebacks for you.
  • Chargeback Recovery: Only pay for chargebacks we successfully recover with our guarantee of positive return on investment.
  • Chargeback Analysis: Single dashboard to review chargebacks from various payment providers.
  • Dispute recovery prediction: Estimate the chances of resolving open conflicts using ChargeScore AI
  • Chargeback Management: Use Chargeflow Alerts to avoid chargebacks and reduce your chargeback rate.

Install in your Shopify store We pass your name, email and store domain to the Chargeflow, Inc. team so they can help install and configure the app on your store.

Keywords

AI chargeback prevention Shopify appsautomated dispute resolution Shopify appschargeback recovery Shopify appsincrease chargeback win rates Shopify appsVisa Mastercard chargeback alerts Shopify appscentralized chargeback management Shopify appsChargeScore AI insights Shopify appsprevent fraud chargebacks Shopify appsautomated chargeback handling Shopify appsAI-powered dispute management Shopify apps

Key features

  • Automate chargeback disputes with AI to save time and effort.
  • Increase chargeback win rates using data-driven insights and AI.
  • Prevent chargebacks with alerts powered by Visa and Mastercard.

Pricing

Chargeflow Prevent Chargebacks pricing plans

Free
$0 /month
  • Fully automated chargeback recovery
  • Only pay on successful recoveries
  • Best-in-class, 24/7 customer service
  • Multi-shop and processor support
  • Works with all payment providers

Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Chargeflow Prevent Chargebacks costs for each of the plan(s)

The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by Chargeflow Prevent Chargebacks is Free.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Fully automated chargeback recovery, Only pay on successful recoveries, Best-in-class, 24/7 customer service, Multi-shop and processor support, Works with all payment providers, Win rates up to 4x higher, Instant setup, no integration needed, Enterprise-grade security (SOC 2 & GDPR).

Chargeflow Prevent Chargebacks price summary

Pricing summaryFree to install. Additional charges may apply.
Total pricing plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

For further information regarding Chargeflow Prevent Chargebacks pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Chargeflow, Inc. team so they can help install and configure the app on your store.

Comparison

Top Chargeflow Prevent Chargebacks alternatives — detailed comparison

The table below highlights the crucial differences between Chargeflow Prevent Chargebacks and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Chargeflow Prevent ChargebacksInstall
FraudBlock Fraud PreventionInstall
Disputifier: Smart ChargebacksInstall
Add app
General information
Ratings4.5 ★ (424 reviews)4.3 ★ (29 reviews)4.7 ★ (131 reviews)
Developed byChargeflow, Inc.ShopFoxDisputifier
Launch date14 June 202131 July 201923 September 2020
PricingFreeFree, $4.95/month, $19.95/month, $29.95/monthFree
ObjectiveAutomate Refunds, Prevent Fraud, Protect OrdersAutomatically stop orders that are high-risk to avoid fraud.Automated system for disputing chargebacks and preventing fraud, providing 10 times return on investment.
CategoriesFraud, Workflow automationFraud, Workflow automationFraud, Workflow automation
Key features & highlights
PurposeSafeguard your earnings from chargeback fraud using our advanced automated chargeback solution.Auto-cancel high-risk orders to avoid chargebacks and accidental fulfillment of fraudulent orders.Fighting chargebacks automatically with top-tier chargeback prevention.
Features list
  • Automate chargeback disputes with AI to save time and effort.
  • Increase chargeback win rates using data-driven insights and AI.
  • Prevent chargebacks with alerts powered by Visa and Mastercard.
  • Automatically cancels high-risk orders to prevent fraud and chargebacks.
  • Restocks inventory instantly when fraudulent orders are canceled.
  • Issues automatic refunds or voids payments for canceled orders.
  • Automatically fight chargebacks using AI-driven customized responses.
  • Prevent fraudulent chargebacks with real-time fraud detection.
  • Reduce undelivered order disputes with automated shipping notifications.
Highlights——
  • Based in Netherlands
User reviews and ratings
Recommended92.2%89.7%91.0%
Pros
  • Highly responsive, professional, and helpful support team frequently praised for their assistance.
  • Streamlines chargeback management, reducing manual effort and freeing up time for business owners.
  • Many users report winning disputes and recovering funds effectively.
  • Intuitive design and easy navigation make the app accessible for all users.
  • Detailed and professional chargeback submissions improve dispute outcomes.
  • Users appreciate the transparent pricing structure, paying only for successful disputes.
  • Keeps users informed with timely notifications and progress tracking.
  • Works seamlessly with Shopify, PayPal, Klarna, and other payment gateways.
  • Helps identify and block high-risk orders to reduce chargebacks.
  • Regular updates and feature enhancements based on user feedback.
  • Automatically cancels and refunds high-risk orders, reducing chargebacks and financial losses.
  • Works flawlessly with Shopify, requiring minimal setup and no disruption to store operations.
  • Responsive and helpful support team, often praised for quick resolutions and custom solutions.
  • Eliminates the need for manual order reviews and cancellations, streamlining workflow.
  • Allows users to tailor fraud detection settings and whitelist trusted customers.
  • Consistently blocks fraudulent orders, providing peace of mind for merchants.
  • Many users highlight the app's value, with some noting it operates at no cost.
  • Automated system significantly reduces chargebacks and improves dispute resolution success rates.
  • Responsive and knowledgeable team provides quick assistance and setup guidance.
  • Real-time notifications and data-driven responses streamline dispute handling.
  • Pay-per-use model and high success rate save businesses money and time.
  • Easy setup and intuitive interface enhance user experience.
  • Tools help identify and mitigate fraudulent orders effectively.
  • Support staff with deep industry knowledge ensures optimal performance.
  • Provides valuable data to prevent future disputes.
  • Helps maintain good standing with payment providers.
  • Reduces manual effort in gathering evidence and submitting responses.
Cons
  • A few reviewers were initially confused about billing or service terms.
  • Success hinges on bank rulings, which some users feel are biased toward customers.
  • Some users report occasional failures in automatic refunds, leading to manual intervention.
  • Slow loading times when managing whitelists or accessing certain features.
  • Some users report incorrect high-risk order classifications leading to unnecessary cancellations.
  • Automatic refunds for disputes in transit can contribute to losses and potential fraud.
  • Instances of overbilling and lack of transparency in fee adjustments.
  • Absence of integration with certain payment platforms like PayPal.
Pricing and plans
Total pricing plans141
Free planAvailableAvailableAvailable
Free trialNoNoNo
Technical information
Rating4.5 ★4.3 ★4.7 ★
Total reviews42429134
Launch date14 June 202131 July 201923 September 2020

More details about Chargeflow Prevent Chargebacks

Product description

Chargeflow is a hands-off business solution offering automated chargeback management using AI and data points, aimed at increasing business scalability and profitability. It provides analytics, active fraud protection, and charges only when successfully recovering chargebacks.

AI summary

The app is a Shopify-integrated chargeback and dispute management solution designed to automate and streamline the process of handling fraudulent claims and payment disputes. Its core features include automated dispute responses, real-time case tracking, and integration with multiple payment gateways like PayPal, Klarna, and Stripe. The platform offers a user-friendly dashboard with comprehensive analytics, enabling merchants to monitor trends and appeal cases efficiently. A key strength is its performance-based billing model, where fees are only incurred when disputes are successfully resolved. The app is noted for its responsive and knowledgeable customer support, which provides tailored assistance and proactive guidance on evidence submission. However, some limitations include variability in dispute success rates, as outcomes depend on bank policies and case specifics, and occasional technical issues requiring support intervention. While the app significantly reduces manual effort, its effectiveness may not surpass self-managed responses in all scenarios, particularly for merchants with robust internal processes. Overall, it serves as a practical tool for businesses seeking to offload chargeback management while maintaining transparency and control.

Support

For any questions, concerns, or assistance with Chargeflow Prevent Chargebacks, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Chargeflow Prevent Chargebacks offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Chargeflow Prevent Chargebacks are available in various languages on the Shopify app store, including English.

Chargeflow Prevent Chargebacks support information in a nutshell
Support emailhello@chargeflow.io
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Chargeflow Prevent Chargebacks seamlessly integrates with are given below.

Braintree PaymentsGorgias Zendesk ReamazeKlarna Affirm AfterPayPayPal StripeRecharge Bold SubscriptionsSEON Fraud Protection
Developer
NameChargeflow, Inc.
ProfileSee all apps by Chargeflow, Inc.
WebsiteView developer profile
Address251 Little Falls Drive, Wilmington, DE, 19808

Installation

How to install Chargeflow Prevent Chargebacks on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Chargeflow, Inc. team.

2

The developer gets in touch

Chargeflow, Inc. contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.7
★★★★★
424 total reviews
5386
45
31
23
129

Chargeflow Prevent Chargebacks has an overall rating of 4.7 stars from a total of 424 reviews on the Shopify app store. Of these, 391 (92.2%) are positive, 1 (0.2%) are neutral, and 32 (7.5%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Anothersole.comfrom United States · 14 October 2026

I have been using CF for a while now. Personally i like the dispute automation best. and MAria from support is efficient.

★★★★★Sunny Garden Marketfrom France · 2 October 2026

We had an issue early on where a feature we'd specifically asked to be turned off stayed active and we were charged for it. Chargeflow fixed it quickly and refunded the charge. Since then, their team has been very helpful with setting up our account and investigating issues stemming from our Shopify Payments configuration. The alert feature seems to be working well, and has helped prevent a few chargebacks over the last months, which is exactly what we were looking for.

★★★★★Tokboltfrom United States · 20 September 2026

The feature set is very comprehensive and addresses the main chargeback and fraud-prevention challenges I needed to solve. It has been a valuable tool for managing these issues more efficiently.

★★★★★Vivienne & Gracefrom Singapore · 6 September 2026

Carla from Chargeflow provided exceptional support. She was incredibly responsive, patient, and genuinely took the time to understand my situation rather than giving generic answers. She made the whole process feel straightforward and kept me updated throughout.Really impressed with the level of service. Carla is a huge credit to the Chargeflow team and easily one of the best support experiences I’ve had. Highly recommend.

★★★★★Herculean Supplementsfrom United Kingdom · 1 September 2026

Want to just give some credit to John, was fantastic help, top tier customer support.

Install in your Shopify store We pass your name, email and store domain to the Chargeflow, Inc. team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#2
Prevention tools · Order hold
Total reviews
424
▲ 9 vs 30 days ago
Average rating
4.7 ★
▼ 0.04 vs 30 days ago
Top market
US
48.1% of installs · ▼ 4.16%

Category & keyword rankings

Position and market share today

KeywordPrevention tools#224.3% ▼4.2
KeywordOrder hold#223.6% ▼4.8
Keywordchargeback#311.2% ▼9.8
Keywordfraud prevention#34.8% ▲1.2

Reviews trend

Cumulative reviews · last 6 months

376 → 424 reviews · rating 4.7★ (−0.04)
Ranks #2 in 2 of 10 App Store groups tracked.Open full charts →

Chargeflow Prevent Chargebacks FAQs

How do I install the Chargeflow Prevent Chargebacks Shopify app?
To install Chargeflow Prevent Chargebacks on your Shopify store, click on the Chargeflow Prevent Chargebacks installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Chargeflow Prevent Chargebacks on your Shopify store, then contact us now.
What are the key features of Chargeflow Prevent Chargebacks?

The key features offered by Chargeflow Prevent Chargebacks to Shopify store owners are:

  • Recover chargebacks on autopilot with AI that auto-submits winning evidence
  • Prevent friendly fraud with a network of 20,000+ merchants
  • Deflect disputes in real time with Verifi & Ethoca alerts
  • Win more disputes with AI built on millions of data points
  • Manage prevention, recovery & analytics in one dashboard
Does Chargeflow Prevent Chargebacks integrate with other Shopify apps or tools?

Yes, Chargeflow Prevent Chargebacks seamlessly integrates with other Shopify apps or tools, such as Our automated system battles and retrieves chargebacks for you., Only pay for chargebacks we successfully recover with our guarantee of positive return on investment., Single dashboard to review chargebacks from various payment providers..

Is there a free trial available for Chargeflow Prevent Chargebacks?

No, Chargeflow Prevent Chargebacks does not offer any free trial.

What are the pricing plans for Chargeflow Prevent Chargebacks?

The app offers 1 plan that is forever-free.

How does billing work for Chargeflow Prevent Chargebacks?

Chargeflow Prevent Chargebacks is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, Chargeflow Prevent Chargebacks allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Chargeflow Prevent Chargebacks offer customer support?

Yes, Chargeflow Prevent Chargebacks offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Chargeflow Prevent Chargebacks offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Chargeflow Prevent Chargebacks compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

FraudBlock Fraud Prevention
by ShopFox

Automatically stop orders that are high-risk to avoid fraud.

Free plan · From $4.95/mo
★ 4.3 (29)
Disputifier: Smart Chargebacks
by Disputifier

Automated system for disputing chargebacks and preventing fraud, providing 10 times return on investment.

Free
★ 4.7 (131)
ChargePay‑Chargeback AI AgentBuilt for Shopify
by ChargePay

From $19.99/mo · 7d trial
★ 4.5 (27)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Chargeflow, Inc. team so they can help install and configure the app on your store.

.myshopify.com
4.7★★★★★424 reviews · 92.2% positive

Writing reviews on ShopDigest is coming soon.

  • AN
    Anothersole.comUnited States · 14 Oct 2026
    ★★★★★

    I have been using CF for a while now. Personally i like the dispute automation best. and MAria from support is efficient.

  • SG
    Sunny Garden MarketFrance · 2 Oct 2026
    ★★★★★

    We had an issue early on where a feature we'd specifically asked to be turned off stayed active and we were charged for it. Chargeflow fixed it quickly and refunded the charge. Since then, their team has been very helpful with setting up our account and investigating issues stemming from our Shopify Payments configuration. The alert feature seems to be working well, and has helped prevent a few chargebacks over the last months, which is exactly what we were looking for.

  • TO
    TokboltUnited States · 20 Sep 2026
    ★★★★★

    The feature set is very comprehensive and addresses the main chargeback and fraud-prevention challenges I needed to solve. It has been a valuable tool for managing these issues more efficiently.

  • V&
    Vivienne & GraceSingapore · 6 Sep 2026
    ★★★★★

    Carla from Chargeflow provided exceptional support. She was incredibly responsive, patient, and genuinely took the time to understand my situation rather than giving generic answers. She made the whole process feel straightforward and kept me updated throughout.Really impressed with the level of service. Carla is a huge credit to the Chargeflow team and easily one of the best support experiences I’ve had. Highly recommend.

  • HS
    Herculean SupplementsUnited Kingdom · 1 Sep 2026
    ★★★★★

    Want to just give some credit to John, was fantastic help, top tier customer support.

  • FS
    Free SunshieldsUnited States · 21 Aug 2026
    ★★★★★

    Jory was incredibly helpful! With their assistance, I was able to save a hige amount of time.

  • AC
    AclosyUnited Kingdom · 20 Aug 2026
    ★★★★★

    Cassie is such a great, kind person who supports us through the pipeline. Thank you, guys, for the support

  • AL
    Ashbourne LondonUnited Kingdom · 19 Jul 2026
    ★★★★★

    The chargeflow team are very helpful. No matter what time you need help they are always there no matter what. Great support

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