FraudBlock Fraud Prevention
by ShopFox
Automatically stop orders that are high-risk to avoid fraud.
Free plan · From $4.95/mo
ChargePay‑Chargeback AI Agent Shopify App by ChargePay
Recover lost sales from chargebacks with AI-built evidence and automated dispute responses. Automate dispute responses and recover your chargeback losses
4.6 27 reviewsPaid from $19.99/month
Pros and cons
Pros and cons of ChargePay‑Chargeback AI Agent
Pros
- Effective Chargeback Resolution: High success rate in handling chargebacks and reducing losses for merchants.
- Expert Support Team: Dedicated and knowledgeable team members provide exceptional guidance and assistance.
- Quick Setup and Ease of Use: Simple onboarding process and user-friendly interface for managing chargebacks.
- Game-Changing Features: Tools like automated chargebacks and AI-driven order lookup streamline operations.
Cons
- Lack of Transparency: Merchants report being charged for services not rendered, with unclear dashboard reporting.
- Limited Merchant Control: No option to manually select which disputes to automate, leading to unnecessary charges.
Screenshots
About the app
Automate dispute responses and recover your chargeback losses
- Recover chargeback revenue with AI automatically building evidence reason code
- Block risky orders to prevent chargebacks using AI identity and order validation
- Send AI responses with order records and receipts to contest chargebacks
- Track dispute status and send chargeback alerts before reply deadlines via email
- Show chargeback analytics and case history to spot dispute trends and costs
Keywords
chargeback recovery Shopify appsdispute resolution Shopify appsPayPal chargeback Shopify appsStripe dispute Shopify appsAI chargeback Shopify appsfraud protection Shopify appsauto recover revenue Shopify appswin chargebacks Shopify appsreal-time dispute Shopify appslost revenue recovery Shopify apps
Key features
- Automatically fights and wins chargebacks to protect revenue.
- AI generates and submits evidence for disputes effortlessly.
- Reduces friendly fraud with automated detection and prevention.
Pricing
ChargePay‑Chargeback AI Agent pricing plans
Basic
$19.99 /month
- For stores on Shopify Basic plan
- Unlimited chargebacks
- Agentic AI model
- Fully-automated chargeback recovery
Grow
$39.99 /month
- For stores on Shopify Grow plan
- Unlimited chargebacks
- Agentic AI model
- Fully-automated chargeback recovery
Advanced
$79.99 /month
- For stores on Shopify Advanced plan
- Unlimited chargebacks
- Agentic AI model
- Fully-automated chargeback recovery
Plus
$99.99 /month
- For stores on Shopify Plus plan
- Unlimited chargebacks
- Agentic AI model
- Fully-automated chargeback recovery
Not sure which plan to pick? Discuss Basic or Grow plans with us, learn about custom pricing, or get a demo.
Here’s an overview of ChargePay‑Chargeback AI Agent costs for each of the plan(s)
The app has 4 pricing plans: 0 free and 4 paid. The paid plans offered by ChargePay‑Chargeback AI Agent are Basic, Grow, Advanced, Plus.
The details of the plans are outlined below.
- Basic: the Basic plan costs $19.99 and comes with a 7-day free trial period. The plan offers a host of features, including For stores on Shopify Basic plan, Unlimited chargebacks, Agentic AI model, Fully-automated chargeback recovery.
- Grow: the Grow plan costs $39.99 and comes with a 7-day free trial period. The plan offers a host of features, including For stores on Shopify Grow plan, Unlimited chargebacks, Agentic AI model, Fully-automated chargeback recovery.
- Advanced: the Advanced plan costs $79.99 and comes with a 7-day free trial period. The plan offers a host of features, including For stores on Shopify Advanced plan, Unlimited chargebacks, Agentic AI model, Fully-automated chargeback recovery.
- Plus: the Plus plan costs $99.99 and comes with a 7-day free trial period. The plan offers a host of features, including For stores on Shopify Plus plan, Unlimited chargebacks, Agentic AI model, Fully-automated chargeback recovery.
ChargePay‑Chargeback AI Agent price summary
| Pricing summary | From $19.99/month. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 4 |
| Cost of paid plan(s) | $19.99, $39.99, $79.99, $99.99 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding ChargePay‑Chargeback AI Agent pricing plans, see the official website.
Comparison
Top ChargePay‑Chargeback AI Agent alternatives — detailed comparison
The table below highlights the crucial differences between ChargePay‑Chargeback AI Agent and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.5 ★ (27 reviews) | 4.3 ★ (29 reviews) | 4.5 ★ (424 reviews) | |
| Developed by | ChargePay | ShopFox | Chargeflow, Inc. | |
| Launch date | 16 April 2020 | 31 July 2019 | 14 June 2021 | |
| Pricing | $19.99/month, $39.99/month, $79.99/month, $99.99/month | Free, $4.95/month, $19.95/month, $29.95/month | Free | |
| Objective | Automate dispute responses and recover your chargeback losses | Automatically stop orders that are high-risk to avoid fraud. | Automate Refunds, Prevent Fraud, Protect Orders | |
| Categories | Fraud, Workflow automation | Fraud, Workflow automation | Fraud, Workflow automation | |
| Key features & highlights | ||||
| Purpose | Recover lost sales from chargebacks with AI-built evidence and automated dispute responses. | Auto-cancel high-risk orders to avoid chargebacks and accidental fulfillment of fraudulent orders. | Safeguard your earnings from chargeback fraud using our advanced automated chargeback solution. | |
| Features list |
|
|
| |
| Highlights | — | — | — | |
| User reviews and ratings | ||||
| Recommended | 88.9% | 89.7% | 91.8% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 4 | 4 | 1 | |
| Free plan | Not available | Available | Available | |
| Free trial | Yes, for 7 day(s) | No | No | |
| Technical information | ||||
| Rating | 4.5 ★ | 4.3 ★ | 4.5 ★ | |
| Total reviews | 27 | 29 | 427 | |
| Launch date | 16 April 2020 | 31 July 2019 | 14 June 2021 | |
More details about ChargePay‑Chargeback AI Agent
Product description
When chargebacks hit, you lose the sale, pay fees, and spend hours fighting disputes. ChargePay detects disputes and pulls order and shipping data. Its AI builds chargeback evidence and submits tailored responses to issuers. We have handled 80,000+ cases. Includes fraud screening, chargeback alerts, prevention AI, and order validation. Tailors evidence to issuer reason codes. Dashboard shows chargeback analytics and trends. Setup takes two minutes. Works with Shopify Payments, Stripe, and PayPal
AI summary
ChargePay is a Shopify app designed to automate and streamline chargeback management for e-commerce businesses, offering features such as automated dispute handling, a dashboard for monitoring disputes, and PDF generation for evidence submission. The app is noted for its high win rate in chargeback cases, quick setup, and ease of use, making it particularly valuable for dropshippers and merchants facing frequent chargebacks. Its support team is frequently highlighted for providing expert guidance and personalized assistance, which helps merchants reduce losses from fraudulent claims. However, some limitations include a lack of merchant control over which disputes are automated, occasional inaccuracies in dashboard reporting, and fees being charged even when no action is taken. Support responsiveness can also be inconsistent, with some interactions feeling automated or unresolved. While the app excels in automating chargeback processes and reducing manual effort, improvements in transparency, dispute selection flexibility, and support efficiency could enhance its reliability. Overall, ChargePay is a powerful tool for chargeback management but may require further refinements to address these operational gaps.
Support
For any questions, concerns, or assistance with ChargePay‑Chargeback AI Agent, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, ChargePay‑Chargeback AI Agent offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the ChargePay‑Chargeback AI Agent are available in various languages on the Shopify app store, including English.
ChargePay‑Chargeback AI Agent support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that ChargePay‑Chargeback AI Agent seamlessly integrates with are given below.
Shopify AdminBraintree chargebeeintercom Zendesk ReamazeKlarna Affirm AfterPayPayPal StripeRecharge Bold Subscriptions
Developer
| Name | ChargePay |
| Profile | See all apps by ChargePay |
| Website | View developer profile |
| Address | 16192 Coastal Highway, Lewes, DE, 19958 |
Installation
How to install ChargePay‑Chargeback AI Agent on your Shopify store
1
Send your details
Your name, email and store domain go straight to the ChargePay team.
2
The developer gets in touch
ChargePay contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.6
★★★★★
27 total reviews
ChargePay‑Chargeback AI Agent has an overall rating of 4.6 stars from a total of 27 reviews on the Shopify app store. Of these, 24 (88.9%) are positive, 0 (0.0%) are neutral, and 3 (11.1%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Alorinfrom United Kingdom · 6 July 2026
Excellent! One of the the best chargeback prevention app.
★★★★★Stellar Ropafrom Germany · 24 April 2026
Very nice! Support is also very good tooSwitched from Chargeflow to ChargePay
★★★★★DesireList ™from United States · 9 April 2026
ChargePay is a great app! The founder takes time to reply to requests and the app has amazing features. Integrates into my company's email to automate uploading customer interactions and lot of other cool features no other chargeback app has. Highly recommend and great price!
★★★★★Vonk Boutique Utrechtfrom United Kingdom · 7 April 2026
Nice Win Rate for Disputes and also great customer service from El, fast reply. Loving it
★★★★★Threadfordfrom Hong Kong SAR · 6 April 2026
Good support and easy to setup ! We'll see the performance of the alert and AI
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#9
chargeback · Identity verification
Total reviews
27
No change vs 30 days ago
Average rating
4.6 ★
0.00 vs 30 days ago
Top market
US
71.4% of installs · ▲ 4.76%
Category & keyword rankings
Position and market share today
| Keywordchargeback | #9 | 0.1% ▼1.0 |
| KeywordIdentity verification | #9 | 0.1% ▼0.2 |
| KeywordOrder hold | #11 | 0.0% ▼0.1 |
| KeywordChargeback alerts | #12 | 0.0% ▼0.1 |
Reviews trend
Cumulative reviews · last 6 months
22 → 27 reviews · rating steady at 4.6★
Ranks #9 in 2 of 10 App Store groups tracked.Open full charts →
ChargePay‑Chargeback AI Agent FAQs
How do I install the ChargePay‑Chargeback AI Agent Shopify app?
To install ChargePay‑Chargeback AI Agent on your Shopify store, click on the ChargePay‑Chargeback AI Agent installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install ChargePay‑Chargeback AI Agent on your Shopify store, then contact us now.
What are the key features of ChargePay‑Chargeback AI Agent?
The key features offered by ChargePay‑Chargeback AI Agent to Shopify store owners are:
- Recover chargeback revenue with AI automatically building evidence reason code
- Block risky orders to prevent chargebacks using AI identity and order validation
- Send AI responses with order records and receipts to contest chargebacks
- Track dispute status and send chargeback alerts before reply deadlines via email
- Show chargeback analytics and case history to spot dispute trends and costs
Does ChargePay‑Chargeback AI Agent integrate with other Shopify apps or tools?
ChargePay‑Chargeback AI Agent has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for ChargePay‑Chargeback AI Agent?
Yes, ChargePay‑Chargeback AI Agent offers a 7-day free trial on all its paid plans.
What are the pricing plans for ChargePay‑Chargeback AI Agent?
The app offers 4 paid plans, which cost $19.99/month, $39.99/month, $79.99/month, $99.99/month, and come with a 7-day free trial period.
How does billing work for ChargePay‑Chargeback AI Agent?
ChargePay‑Chargeback AI Agent uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, ChargePay‑Chargeback AI Agent allows its subscribers to cancel or upgrade their subscription plan at any time.
Does ChargePay‑Chargeback AI Agent offer customer support?
Yes, ChargePay‑Chargeback AI Agent offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, ChargePay‑Chargeback AI Agent offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is ChargePay‑Chargeback AI Agent compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
Alternatives
Chargeflow Prevent Chargebacks
by Chargeflow, Inc.
Automate Refunds, Prevent Fraud, Protect Orders
Free
Disputifier: Smart Chargebacks
by Disputifier
Automated system for disputing chargebacks and preventing fraud, providing 10 times return on investment.
Free
Most popular
Most popular Shopify apps on the market
by Judge.me
Product reviews with pictures and videos for credibility and search engine optimization.
Free plan · From $15/mo · 15d trial
by TikTok Inc.
Display your products to billions of TikTok users.
Free
by Shopify
Simplify all tasks and focus on your business.
Free
by Loox
Marketing with Social Proof: Using Product Reviews, Referrals, and Upselling
Free plan · From $49.99/mo · 14d trial
4.6★★★★★27 reviews · 88.9% positive
Writing reviews on ShopDigest is coming soon.
- ALAlorin★★★★★
Excellent! One of the the best chargeback prevention app.
- SRStellar Ropa★★★★★
Very nice! Support is also very good tooSwitched from Chargeflow to ChargePay
- D™DesireList ™★★★★★
ChargePay is a great app! The founder takes time to reply to requests and the app has amazing features. Integrates into my company's email to automate uploading customer interactions and lot of other cool features no other chargeback app has. Highly recommend and great price!
- VBVonk Boutique Utrecht★★★★★
Nice Win Rate for Disputes and also great customer service from El, fast reply. Loving it
- THThreadford★★★★★
Good support and easy to setup ! We'll see the performance of the alert and AI
- ASAscend Systems★★★★★
I have this app on 2 of our other stores, and it never fails to impress. It is very convenient and requires very little to none interaction with the app, it does it ALL for you. I also want to thank EL for the great service.
- VVVICE VERSA★★★★★
Excellent app, super easy to use in comparison to competitor apps. Very speedy customer support, and everything was set up a lot quicker than I thought. I feel confident having them manage my chargeback processing.
- P-Palm - Row★★★★★
Aplicativo acho o melhor do mercado, super indico, ajuda prevenir muitos problemas.
About ShopDigest
The Shopify ecosystem, shown through the work
ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.
For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.
No commissions, no pay-to-rank placements. The best work rises because people save and follow it.
More about ShopDigestAbout ShopDigest
Show the work.
Win the work.
A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.