Free ChatBot by Text Shopify App Alternatives December 2025

Are you looking for free alternatives to ChatBot by Text to enhance your Shopify e-commerce experience? While ChatBot by Text might be a fantastic app, we understand that every business has unique needs and financial considerations. We've compiled a list of 35 budget-friendly options to help you achieve your online selling goals without breaking the bank.

Chatty AI Chatbot & Live Chat
#1 Highly Recommended

Chatty AI Chatbot & Live Chat

Boost customer support with livechat by AI chat bot and FAQs

Free Trial: 7 days

Pros

Consistently praised for quick, efficient, and friendly assistance, often resolving issues in minutes.

The app is intuitive and easy to navigate, with a clean layout that simplifies setup and use.

Effortlessly integrates with Shopify and other platforms, enhancing customer support workflows.

Cons

Some users experienced delays or failures in receiving instant message alerts on older devices.

owl

Store Owner's Tip

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1330

SD Points

7.97%

Market Share

Summary

Launch Date

09 Jun 2022

Ratings

4.9

(1,629)

Tidio ‑ Live Chat & AI Chatbot
#2 Highly Recommended

Tidio ‑ Live Chat & AI Chatbot

Live chat is enhanced with chatbots for superior customer support.

Free Trial: 7 days

Pros

Consistently praised for being responsive, helpful, and friendly.

Frequently highlighted as intuitive and user-friendly, with quick setup and navigation.

Users appreciate the seamless communication with customers, boosting engagement and sales.

Cons

Complaints about unclear or misleading pricing tiers and hidden costs.

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Store Owner's Tip

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846

SD Points

5.25%

Market Share

Summary

Launch Date

14 Jul 2014

Developer

TIDIO LLC

Ratings

4.7

(1,091)

SB: Helpdesk, Live Chat & FAQs
#3 Highly Recommended

SB: Helpdesk, Live Chat & FAQs

FAQ page, ticket system, live chat, support chatbot, tabs

Free Trial: 3 days

Pros

The app is consistently praised for its intuitive setup and straightforward navigation.

Users highlight the clean, polished look of the FAQ pages it generates.

Many reviews note the ability to create and deploy FAQ pages in minutes.

Cons

Users express frustration over restricted styling options (e.g., fonts, colors) without coding.

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Store Owner's Tip

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8

SD Points

7.94%

Market Share

Summary

Launch Date

08 Dec 2015

Ratings

4.6

(329)

Wizybot ‑ AI Chatbot
Ranked #4

Wizybot ‑ AI Chatbot

Automatize customer support requests with ChatGPT AI

Pros

The app effectively handles customer inquiries, freeing up time for human teams and providing 24/7 assistance.

The clean, easy-to-navigate design makes setup and usage straightforward, even for non-tech-savvy users.

Users can tailor the bot to their specific business needs, including handling complex interactions and product recommendations.

Cons

Some users reported problems with closing or minimizing the chat widget, especially on mobile devices.

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Store Owner's Tip

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33

SD Points

0.87%

Market Share

Summary

Launch Date

04 Jul 2023

Developer

Wizybot Inc

Ratings

4.8

(167)

NestDesk Live Chat & Helpdesk
Ranked #5

NestDesk Live Chat & Helpdesk

Provide excellent customer service during the holiday/ Black Friday Cyber Monday to increase sales.

Free Trial: 7 days

Pros

Consistently praised for fast, personalized, and effective assistance.

Intuitive design and ease of use, especially for beginners.

Works well with platforms like Shopify for order and product imports.

Cons

Some users noted missing tools like pre-made Q&A or visitor notifications.

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Store Owner's Tip

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1

SD Points

0.38%

Market Share

Summary

Launch Date

21 Jun 2022

Developer

NestScale

Ratings

4.8

(32)

Channel Sales Chat Bot CRM
Ranked #6

Channel Sales Chat Bot CRM

All-in-one customer service with live chat, pop-ups, and AI

Free Trial: 14 days

Pros

Proactive and dedicated assistance, often going above expectations to resolve issues.

Significant improvements in sales, revenue, and customer engagement reported by multiple users.

Clean, intuitive design with easy setup and navigation.

Cons

Some users noted the app is more tailored for Asian markets.

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Store Owner's Tip

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1

SD Points

0.27%

Market Share

Summary

Launch Date

07 Jun 2021

Developer

Channel Corp.

Ratings

4.8

(44)

Commslayer ‑ Helpdesk & Chat
Ranked #7

Commslayer ‑ Helpdesk & Chat

Helpdesk & chat by the ex-Lifetimely founders

Free Trial: 7 days

Pros

The app offers high-quality features at a free or low-cost price point, outperforming many paid competitors.

The team, especially the co-founder Karri, provides quick and helpful assistance.

Continuous improvements and new features are regularly rolled out based on user feedback.

Cons

Some users note the app lacks certain integrations or capabilities compared to industry giants.

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Store Owner's Tip

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45

SD Points

0.34%

Market Share

Summary

Launch Date

01 Jan 2024

Developer

Actuals Oy

Ratings

4.9

(63)

Formilla Live Chat + Chatbot
Ranked #8

Formilla Live Chat + Chatbot

Chat live with visitors as they browse to boost sales.

Free Trial: 15 days

Pros

The app is frequently praised for its straightforward and quick installation process.

Many users highlight the fast, professional, and helpful support team.

The app is noted for its intuitive design and ease of use.

Cons

Users note the inability for customers to send pictures in chat threads.

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Store Owner's Tip

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0

SD Points

0.19%

Market Share

Summary

Launch Date

03 Jun 2014

Developer

Formilla.com

Ratings

5.0

(20)

Crisp ‑ Helpdesk & AI Chatbot
Ranked #9

Crisp ‑ Helpdesk & AI Chatbot

Make your customer service more personal.

Free Trial: 14 days

Pros

The app integrates smoothly with platforms like Shopify and other tools, enhancing workflow efficiency.

Competitive pricing compared to alternatives, offering robust features at a lower cost.

Quick installation and intuitive customization, with clear documentation for ease of use.

Cons

Multiple reports of registration errors, domain binding failures, and sudden account blocks.

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Store Owner's Tip

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1

SD Points

0.21%

Market Share

Summary

Launch Date

16 Dec 2022

Developer

Crisp

Ratings

4.1

(36)

Live Chat & AI ChatGPT : Orka
Ranked #10

Live Chat & AI ChatGPT : Orka

Key Features

Real-time engagement: Connect instantly with visitors.

Easy setup: Integrate with Shopify in minutes.

User-friendly interface embed into Shopify: Chat effortlessly.

Mobile-responsive: Engage customers on any device.

owl

Store Owner's Tip

Save more — we help you find hidden deals.

9

SD Points

0.16%

Market Share

Summary

Launch Date

01 Dec 2023

Developer

Penida

Ratings

5.0

(27)

Showing 1-10 out of 35

About ChatBot by Text

ChatBot by Text is a versatile Shopify app designed to help achieve the purpose: “Add a chatbot to your store easily. This will help increase customer interaction and sales.”. This Shopify app is listed under Chat category. It has garnered over 1 reviews with an average rating of 5 stars from Shopify merchants.

Some of its key features include:

  • ChatBot-Shopify Integration: Connect ChatBot to Shopify easily with just a few clicks.
  • Customizable Shopify Bot: Use a Shopify bot template that you can customize.
  • Customized Greetings: Greet visitors on your website with personalized messages.
  • Product Recommendations: Show customized product suggestions in the chat.
  • Chat Widget Customization: Change your Chat Widget to match your store's style.

Besides, ChatBot by Text is known for its The app supports extensive personalization and adapts well across multiple domains and languages., The AI-powered chatbot is easy to configure and provides accurate responses regarding products and offers..

Why Consider ChatBot by Text Alternatives for Shopify?

While ChatBot by Text may have its unique features and benefits, it's essential to periodically reevaluate your options to ensure that you're using the best tools to optimize your online store. Here are some reasons why you should explore ChatBot by Text alternatives:

  • Diverse Needs: What worked initially with ChatBot by Text may not fully address your current needs. By considering ChatBot by Text alternatives, you can find apps that are better suited to your changing objectives.

  • Budget Constraints: While considering alternatives to ChatBot by Text can impact your budget significantly. Some alternatives offer similar functionality at the same or reduced pricing level, while others may provide increased pricing but with added features that justify the investment.

  • Compatibility Issues: If you have encountered compatibility issues with ChatBot by Text or have concerns about its integration with other essential tools and themes, exploring ChatBot by Text alternatives can help you find apps that offer better compatibility and ease of use.

  • Feature Enhancement: Alternatives to ChatBot by Text may offer innovative features that can give your Shopify store a competitive edge. By exploring these alternatives, you can tap into new capabilities and stay ahead in the dynamic e-commerce landscape.

In the following sections, we'll introduce you to some of the top free alternatives to ChatBot by Text.

Overview of the Best Free ChatBot by Text Shopify Alternatives

There are several alternatives in the Shopify app store that can seamlessly replace or complement ChatBot by Text. Whether you are looking for a change or just exploring your options, you are bound to find the perfect fit for your Shopify store. We have listed the top Shopify ChatBot by Text alternatives based on their popularity and average rating.

App NameDeveloperStarting PriceFree PlanReviews
Chatty AI Chatbot & Live ChatChatty AI Chatbot & Live ChatChatty (By Avada)$0/month
Available

4.9

(1,629)

Tidio ‑ Live Chat & AI ChatbotTidio ‑ Live Chat & AI ChatbotTIDIO LLC$0/month
Available

4.7

(1,091)

SB: Helpdesk, Live Chat & FAQsSB: Helpdesk, Live Chat & FAQsShark Byte, Inc$0/month
Available

4.6

(329)

Wizybot ‑ AI ChatbotWizybot ‑ AI ChatbotWizybot Inc$0/month
Available

4.8

(167)

NestDesk Live Chat & HelpdeskNestDesk Live Chat & HelpdeskNestScale$0/month
Available

4.8

(32)

Channel Sales Chat Bot CRMChannel Sales Chat Bot CRMChannel Corp.$0/month
Available

4.8

(44)

Commslayer ‑ Helpdesk & ChatCommslayer ‑ Helpdesk & ChatActuals Oy$0/month
Available

4.9

(63)

Formilla Live Chat + ChatbotFormilla Live Chat + ChatbotFormilla.com$0/month
Available

5.0

(20)

Crisp ‑ Helpdesk & AI ChatbotCrisp ‑ Helpdesk & AI ChatbotCrisp$0/month
Available

4.1

(36)

Live Chat & AI ChatGPT : OrkaLive Chat & AI ChatGPT : OrkaPenida$0/month
Available

5.0

(27)

Have a Closer Look at the Best Alternatives to ChatBot by Text

Now let us jump in and check out these top free ChatBot by Text alternatives.

Chatty AI Chatbot & Live Chat

1. Chatty AI Chatbot & Live Chat

4.9

(1,629)

No reviews available for this app.

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72 customers chose this
Tidio ‑ Live Chat & AI Chatbot

2. Tidio ‑ Live Chat & AI Chatbot

4.7

(1,091)

No reviews available for this app.

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72 customers chose this
SB: Helpdesk, Live Chat & FAQs

3. SB: Helpdesk, Live Chat & FAQs

4.6

(329)

No reviews available for this app.

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72 customers chose this
Wizybot ‑ AI Chatbot

4. Wizybot ‑ AI Chatbot

4.8

(167)

No reviews available for this app.

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72 customers chose this
NestDesk Live Chat & Helpdesk

5. NestDesk Live Chat & Helpdesk

4.8

(32)

No reviews available for this app.

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72 customers chose this
Channel Sales Chat Bot CRM

6. Channel Sales Chat Bot CRM

4.8

(44)

No reviews available for this app.

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72 customers chose this
Commslayer ‑ Helpdesk & Chat

7. Commslayer ‑ Helpdesk & Chat

4.9

(63)

No reviews available for this app.

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72 customers chose this
Formilla Live Chat + Chatbot

8. Formilla Live Chat + Chatbot

5.0

(20)

No reviews available for this app.

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72 customers chose this
Crisp ‑ Helpdesk & AI Chatbot

9. Crisp ‑ Helpdesk & AI Chatbot

4.1

(36)

No reviews available for this app.

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72 customers chose this
Live Chat & AI ChatGPT : Orka

10. Live Chat & AI ChatGPT : Orka

5.0

(27)

No reviews available for this app.

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72 customers chose this

How to Choose the Right Free ChatBot by Text Alternative for Your Shopify Store

Choosing the right alternative to ChatBot by Text for your Shopify store is a crucial decision that can significantly impact your e-commerce operations. To help you make an informed choice, consider the following factors.

Remember that the best free ChatBot by Text Shopify alternative will address your current requirements and position your store for future success.

Download the Best ChatBot by Text Alternatives for Free

In the quest to optimize your Shopify store while staying within budget, exploring free alternatives to ChatBot by Text is a smart move. These alternatives offer an array of valuable features and functionality, often at no cost, making them a practical choice for businesses of all sizes.

Remember that the ideal free ChatBot by Text alternative will not only empower your e-commerce operations but also contribute to your overall business success. It's a strategic choice that can make a significant impact on your store's performance and your bottom line.

To gain a more profound understanding of your chosen freeChatBot by Text alternatives, we invite you to explore our comprehensive app comparison page. For expert assistance throughout the process - from identifying your requirements to evaluating compatibility and support, ShopDigest is at your service.

Free ChatBot by Text Shopify Alternative Installation

There are thousands of free ChatBot by Text alternatives with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.

What's included

  • Safely install/uninstall Shopify alternative app of your choice
  • App integration with any theme as per specification
  • Configurations & setup
  • Assured support and guidance
  • Get discount offers (not guaranteed)

What's not included

  • Shopify ChatBot by Text alternative app subscription cost

Connect with us to harness the full potential of your selected free ChatBot by Text Shopify Alternative without any hassle.

Frequently Asked Questions for Free ChatBot by Text Shopify Alternatives