Assist website visitors in reaching the checkout more quickly by providing immediate support and suggesting products. Chatra: Includes Live Chat, Email, Facebook features, Visitor List and Cart Saver ability.
4.8
(359)
Galastellar, Hong Kong SAR
It's great experience. It makes the live chat so easy, and the support team is always helpful and respond quickly. I highly recommend this app as your live chat app.
Track Chatra — Live Chat & Chatbot's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Reliable Performance: The app consistently connects and functions smoothly across both mobile and desktop platforms.
Ease of Use: Simple installation and intuitive operation make it accessible for users of all technical levels.
Effective Customer Support: Quick, responsive, and helpful assistance from the support team.
Sales Conversion: Live chat functionality significantly boosts sales by engaging customers during their browsing.
Minor UI Issues: Some users noted small interface quirks, like anonymous names being too similar to real ones.
Mobile App Bugs: Occasional unresponsiveness or lag in the mobile app affects timely customer interactions.
Chatra: Includes Live Chat, Email, Facebook features, Visitor List and Cart Saver ability.
Up to 5 conversations per month
Live chat
Offline contact form bot
Most features
Free forever
Live chat
Chatbots
Instagram DM
Facebook chat
Realtime visitor list
All Essential plan features
Chat ratings & reports
Data export
Operating hours
Agent groups
Not sure which plan to pick? Discuss Free plan or Essential plan plans with us, learn about custom pricing, or get a demo.
The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by Chatra — Live Chat & Chatbot: (Free plan). The paid plan(s) offered by Chatra — Live Chat & Chatbot: (Essential plan, Pro plan).
The details of the plan(s) are outlined below:
Free plan: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Up to 5 conversations per month, Live chat, Offline contact form bot, Most features, Free forever.
Essential plan: The Essential plan plan costs $31 and comes with a 10-day free trial period. The plan offers a host of features, including Live chat, Chatbots, Instagram DM, Facebook chat, Realtime visitor list, Visitor info, Chat automation, Typing insights.
Pro plan: The Pro plan plan costs $41 and comes with a 10-day free trial period. The plan offers a host of features, including All Essential plan features, Chat ratings & reports, Data export, Operating hours, Agent groups, Integrations, REST API & outgoing webhooks.
Pricing summary | Free plan available. Free trial available. |
Total Pricing Plan(s) | 3 |
Number of free plan(s) | 1 |
Number of paid plan(s) | 2 |
Cost of Paid Plan(s) | $31, $41 |
Free trial available | Yes, for 10 day(s) |
For further information regarding Chatra — Live Chat & Chatbot app pricing plans, see the official website.
If you are looking for discounts on Chatra — Live Chat & Chatbot app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Roger Wilco LLC to secure better deals on the Chatra — Live Chat & Chatbot app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
“It's great experience. It makes the live chat so easy, and the support team is always helpful and respond quickly. I highly recommend this app as your live chat app.”
“We've had Chatra for one year now. We think it's worked really well for our store. Has captured leads we wouldn't have otherwise captured. I am now adding it to a second store. Their support is very quick and gave me detailed answers on the things i needed help with ( thank you Julia )”
“Works great for our store !we can answer to customers queries very quickly and it is wonderful that there is free plan”
Galastellar
Hong Kong SAR
Capture Integration
United States
For Dog Lovers
United Kingdom
Bun Pet Store
Ukraine
BON4
Netherlands
Chatra lets you chat live with your customers from a single app, on desktop or mobile.
We'll answer questions, clear up any worries, and promote additional sales. This will aid in raising your order count and elevating the average value of each order.
A pop-up chat message saying "Hey, can we assist you?" might be what separates a successful sale from a lost one.
The table below highlights the crucial differences between Chatra — Live Chat & Chatbot and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
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General Information | |||
Ratings | 4.8(303 reviews) | 4.7(667 reviews) | |
Developed by | Roger Wilco LLC | Dondy | |
Launch Date | 10/29/2015 | 3/15/2023 | |
Pricing | Free, $31/month, $41/month | Free, $6.99/month, $79.99/month, $159.99/month | |
Objective | Chatra: Includes Live Chat, Email, Facebook features, Visitor List and Cart Saver ability. | WhatsApp Automations, Abandoned Cart Recovery & AI Chatbot | |
Categories | Abandoned cart, Chat | Abandoned cart, Chat | |
Key Features & Highlights | |||
Purpose | Assist website visitors in reaching the checkout more quickly by providing immediate support and suggesting products. | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | |
Features List |
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Highlights |
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User Reviews and Ratings | |||
Recommended % | 97.5% | 95.5% | |
Pros |
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Cons |
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Pricing and Plans | |||
Total Pricing Plans | 3 | 4 | |
Free Plan | Available | Available | |
Free Trial | Yes, for 10 day(s) | Yes, for 7 day(s) | |
Technical Information | |||
Rating | 4.8 | 4.7 | |
Total Reviews | 359 | 625 | |
Launch Date | 10/29/2015 | 3/15/2023 | |
SD Points | 13 | 541 |
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Chatra — Live Chat & Chatbot has an overall rating of 4.9 stars from a total of 359 reviews on the Shopify app store. Of these, 350 (97.5%) are positive, 1 (0.3%) are neutral, and 8 (2.2%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
It's great experience. It makes the live chat so easy, and the support team is always helpful and respond quickly. I highly recommend this app as your live chat app.
We've had Chatra for one year now. We think it's worked really well for our store. Has captured leads we wouldn't have otherwise captured. I am now adding it to a second store. Their support is very quick and gave me detailed answers on the things i needed help with ( thank you Julia )
Works great for our store !we can answer to customers queries very quickly and it is wonderful that there is free plan
Chatra is easy to set up and works perfectly on our Shopify store. The mobile app is a big plus. Support team is amazing - quick and helpful. Highly recommend!
Great service and easy understandable lay-out!
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Our team will create an installation plan based on your current store setup, goals, and requirements.
Perfect your store's functionality without the pressure to move on until you're ready.