Chatra — Live Chat & Chatbot by Roger Wilco LLC

Assist website visitors in reaching the checkout more quickly by providing immediate support and suggesting products. Chatra: Includes Live Chat, Email, Facebook features, Visitor List and Cart Saver ability.

4.8

(359)

Free
$31/month
$41/month
XY
5

Galastellar, Hong Kong SAR

7/18/2025

It's great experience. It makes the live chat so easy, and the support team is always helpful and respond quickly. I highly recommend this app as your live chat app.

1 of 5

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72 customers chose this

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Chatra — Live Chat & Chatbot Charts

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Pros and Cons

Pros and Cons of Chatra — Live Chat & Chatbot

Pros

Reliable Performance: The app consistently connects and functions smoothly across both mobile and desktop platforms.

Ease of Use: Simple installation and intuitive operation make it accessible for users of all technical levels.

Effective Customer Support: Quick, responsive, and helpful assistance from the support team.

Sales Conversion: Live chat functionality significantly boosts sales by engaging customers during their browsing.

Cons

Minor UI Issues: Some users noted small interface quirks, like anonymous names being too similar to real ones.

Mobile App Bugs: Occasional unresponsiveness or lag in the mobile app affects timely customer interactions.


Screenshots


About the App

Chatra: Includes Live Chat, Email, Facebook features, Visitor List and Cart Saver ability.

  • Unified customer communication: Chat with your customers from any desktop or mobile app.
  • Digital Communication: Respond to messages received on Facebook, Instagram, or email.
  • Automate tasks with chatbots: Let chatbots handle your everyday tasks to save your time!
  • Website visitor analytics: Check who's visiting your website, their location, and what they have in their shopping cart.
  • Cross-Platform Compatibility: We support Windows, Mac, Android, and iOS, even when you're on the move!

Keywords

Live chat support Shopify apps
Chatbot for Shopify apps
Facebook Instagram chat Shopify apps
Cart recovery chat Shopify apps
Real-time customer support Shopify apps
Boost engagement chat Shopify apps
Drive sales chat Shopify apps
Mobile chat support Shopify apps
Customer cart tracking Shopify apps
Automated chatbot Shopify apps

Key Features

  • Engage customers in real-time with live chat on desktop or mobile.
  • Automate routine tasks using customizable chatbots to save time.
  • Track website visitors, their location, and cart contents for insights.

Pricing

Chatra — Live Chat & Chatbot Pricing Plans

Free plan

$0/month

  • Up to 5 conversations per month

  • Live chat

  • Offline contact form bot

  • Most features

  • Free forever

Essential plan

$31/month

  • Live chat

  • Chatbots

  • Instagram DM

  • Facebook chat

  • Realtime visitor list

Pro plan

$41/month

  • All Essential plan features

  • Chat ratings & reports

  • Data export

  • Operating hours

  • Agent groups

Not sure which plan to pick? Discuss Free plan or Essential plan plans with us, learn about custom pricing, or get a demo.

Here's an overview of Chatra — Live Chat & Chatbot costs for each of the plan(s):

The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by Chatra — Live Chat & Chatbot: (Free plan). The paid plan(s) offered by Chatra — Live Chat & Chatbot: (Essential plan, Pro plan).

The details of the plan(s) are outlined below:

Free plan: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Up to 5 conversations per month, Live chat, Offline contact form bot, Most features, Free forever.

Essential plan: The Essential plan plan costs $31 and comes with a 10-day free trial period. The plan offers a host of features, including Live chat, Chatbots, Instagram DM, Facebook chat, Realtime visitor list, Visitor info, Chat automation, Typing insights.

Pro plan: The Pro plan plan costs $41 and comes with a 10-day free trial period. The plan offers a host of features, including All Essential plan features, Chat ratings & reports, Data export, Operating hours, Agent groups, Integrations, REST API & outgoing webhooks.

Chatra — Live Chat & Chatbot Price Summary
Pricing summaryFree plan available. Free trial available.
Total Pricing Plan(s)3
Number of free plan(s)1
Number of paid plan(s)2
Cost of Paid Plan(s)$31, $41
Free trial availableYes, for 10 day(s)

For further information regarding Chatra — Live Chat & Chatbot app pricing plans, see the official website.

Chatra — Live Chat & Chatbot Shopify App Discounts

If you are looking for discounts on Chatra — Live Chat & Chatbot app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Roger Wilco LLC to secure better deals on the Chatra — Live Chat & Chatbot app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Chatra — Live Chat & Chatbot

It's great experience. It makes the live chat so easy, and the support team is always helpful and respond quickly. I highly recommend this app as your live chat app.

Galastellar
Hong Kong SAR

We've had Chatra for one year now. We think it's worked really well for our store. Has captured leads we wouldn't have otherwise captured. I am now adding it to a second store. Their support is very quick and gave me detailed answers on the things i needed help with ( thank you Julia )

Capture Integration
United States

Works great for our store !we can answer to customers queries very quickly and it is wonderful that there is free plan

For Dog Lovers
United Kingdom

Trusted By

Trusted by the best Shopify stores

Galastellar

Hong Kong SAR

Capture Integration

United States

For Dog Lovers

United Kingdom

Bun Pet Store

Ukraine

BON4

Netherlands


Assist website visitors in reaching the checkout more quickly by providing immediate support and suggesting products.

Online, on your computer, or on your mobile device.

Chatra lets you chat live with your customers from a single app, on desktop or mobile.

Increase sales

We'll answer questions, clear up any worries, and promote additional sales. This will aid in raising your order count and elevating the average value of each order.

Rescue unused shopping carts.

A pop-up chat message saying "Hey, can we assist you?" might be what separates a successful sale from a lost one.


Comparison

Top Chatra — Live Chat & Chatbot Alternatives Detailed Comparison

The table below highlights the crucial differences between Chatra — Live Chat & Chatbot and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Chatra — Live Chat & ChatbotChatra — Live Chat & ChatbotView on Shopify
Dondy: WhatsApp Marketing+ChatDondy: WhatsApp Marketing+ChatView on Shopify
General Information
Ratings
4.8(303 reviews)
4.7(667 reviews)
Developed byRoger Wilco LLCDondy
Launch Date10/29/20153/15/2023
PricingFree, $31/month, $41/monthFree, $6.99/month, $79.99/month, $159.99/month
ObjectiveChatra: Includes Live Chat, Email, Facebook features, Visitor List and Cart Saver ability.WhatsApp Automations, Abandoned Cart Recovery & AI Chatbot
CategoriesAbandoned cart, ChatAbandoned cart, Chat
Key Features & Highlights
PurposeAssist website visitors in reaching the checkout more quickly by providing immediate support and suggesting products.Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service.
Features List
  1. Engage customers in real-time with live chat on desktop or mobile.
  2. Automate routine tasks using customizable chatbots to save time.
  3. Track website visitors, their location, and cart contents for insights.
  1. Automatically recover abandoned carts via WhatsApp with personalized messages.
  2. Send bulk marketing campaigns and order updates through WhatsApp effortlessly.
  3. Integrate a responsive WhatsApp chat widget for instant customer support.
Highlights
  1. Works with the latest themes
  1. Works with the latest themes
User Reviews and Ratings
Recommended %97.5%95.5%
Pros
  1. The app consistently connects and functions smoothly across both mobile and desktop platforms.
  2. Simple installation and intuitive operation make it accessible for users of all technical levels.
  3. Quick, responsive, and helpful assistance from the support team.
  4. Live chat functionality significantly boosts sales by engaging customers during their browsing.
  5. Ability to see customer activity and typed messages before they are sent enhances responsiveness.
  6. Flexible options to personalize chat settings and messages to fit business needs.
  7. Convenient mobile app allows users to manage chats on the go.
  8. A functional free version meets the needs of many users, especially startups.
  9. Features like live visitor tracking and page monitoring improve customer engagement.
  10. Works seamlessly with Shopify and other platforms, enhancing usability.
  1. The app is frequently praised for its quick and straightforward installation process.
  2. Users highlight the seamless and functional WhatsApp button integration for customer communication.
  3. Many reviews commend the responsive, knowledgeable, and helpful support team.
  4. The app is noted for its intuitive and clean design, making it accessible for all users.
  5. Several users report increased sales and improved customer interactions due to the app.
  6. The app is consistently described as working flawlessly without technical issues.
  7. Users appreciate the availability of free core functionalities.
  8. Power users value the automation features for marketing and customer support.
  9. The ability to personalize the widget and settings is well-received.
  10. The app is praised for enabling quicker customer query resolution.
Cons
  1. Some users noted small interface quirks, like anonymous names being too similar to real ones.
  2. Occasional unresponsiveness or lag in the mobile app affects timely customer interactions.
  3. Some users missed specific features from competitors, though these were not widely mentioned.
  1. Some users note the need for additional features like GIF support or independent campaign management.
  2. The app’s reliance on Shopify data limits functionality for users with non-Shopify checkout systems.
Pricing and Plans
Total Pricing Plans34
Free PlanAvailableAvailable
Free TrialYes, for 10 day(s)Yes, for 7 day(s)
Technical Information
Rating
4.8
4.7
Total Reviews359625
Launch Date10/29/20153/15/2023
SD Points13541

More Details About Chatra — Live Chat & Chatbot

Looking to install Chatra — Live Chat & Chatbot app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Chatra — Live Chat & Chatbot Q&A


Customer Reviews

5.0
359 total reviews
5
331
4
19
3
1
2
1
1
7

Chatra — Live Chat & Chatbot has an overall rating of 4.9 stars from a total of 359 reviews on the Shopify app store. Of these, 350 (97.5%) are positive, 1 (0.3%) are neutral, and 8 (2.2%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Galastellarfrom Hong Kong SAR
July 18, 2025

It's great experience. It makes the live chat so easy, and the support team is always helpful and respond quickly. I highly recommend this app as your live chat app.

Capture Integrationfrom United States
July 1, 2025

We've had Chatra for one year now. We think it's worked really well for our store. Has captured leads we wouldn't have otherwise captured. I am now adding it to a second store. Their support is very quick and gave me detailed answers on the things i needed help with ( thank you Julia )

For Dog Loversfrom United Kingdom
June 21, 2025

Works great for our store !we can answer to customers queries very quickly and it is wonderful that there is free plan

Bun Pet Storefrom Ukraine
March 31, 2025

Chatra is easy to set up and works perfectly on our Shopify store. The mobile app is a big plus. Support team is amazing - quick and helpful. Highly recommend!

BON4from Netherlands
March 25, 2025

Great service and easy understandable lay-out!


Video Demo and Screenshots

Product Video

Chatra — Live Chat & Chatbot Demo

Product Screenshots

Chatra — Live Chat & Chatbot screenshot 1
Chatra — Live Chat & Chatbot screenshot 2

Installation Steps

How to install Chatra — Live Chat & Chatbot on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Chatra — Live Chat & Chatbot FAQ's


Dondy: WhatsApp Marketing+Chat icon
4.7
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1.7K installs last month approx
Dondy: WhatsApp Marketing+Chat
$0/mo onwards
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CK: WhatsApp Marketing & Chat icon
4.9
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620 installs last month approx
CK: WhatsApp Marketing & Chat
$0/mo onwards
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WhatsApp Chat & Abandoned Cart icon
4.9
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715 installs last month approx
WhatsApp Chat & Abandoned Cart
$0/mo onwards
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