AfterShip Order Tracking Vs 17TRACK Order Tracking: Which Shopify App Is Best For Your Store In November 2026?

Discover the power of Shopify apps as we compare AfterShip Order Tracking and 17TRACK Order Tracking side by side. Evaluate their features, explore their unique benefits, compare their pricing plans and user ratings, and find the perfect fit for your business needs. Let's dive into the comparison table and unlock the possibilities that await your Shopify store.

AfterShip leads on track record, budget and trial availability — 1,503 reviews at 4.6★ and a free plan — while 17TRACK leads on rating and total reviews. Read the full verdict

Install in your Shopify store We pass your name, email and store domain to the AfterShip team so they can help install and configure the app on your store.

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Comparison

Top AfterShip Order Tracking alternatives — detailed comparison

The table below highlights the crucial differences between AfterShip Order Tracking and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings4.6 ★ (1,503 reviews)4.9 ★ (4,481 reviews)
Developed byAfterShip17TRACK
Launch date9 May 20124 January 2021
PricingFree, $11/month, $70/monthFree, $9/month, $49/month, $159/month
ObjectiveFind Order, Order Status Update, Order Tracking Page, CoverageOpen Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page
CategoriesOrder tracking, ShippingOrder tracking, Shipping
Key features & highlights
PurposeOrder tracking that improves customer satisfaction, cuts down on "Where Is My Order" inquiries, and ensures efficient delivery.Worldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products.
Features list
  • Branded tracking pages with personalized product recommendations to boost sales.
  • Automated email and SMS notifications to reduce customer inquiries and complaints.
  • Centralized dashboard for real-time shipment tracking and exception identification.
  • Monitor international and domestic packages in one unified dashboard.
  • Create a fully customizable, multilingual branded tracking page.
  • Automate returns to retain revenue and simplify the process.
Highlights——
User reviews and ratings
Recommended91.0%98.8%
Pros
  • Consistently praised for being responsive, helpful, and quick to resolve issues.
  • The app is easy to install and configure, with intuitive navigation and clear tutorials.
  • Effectively synchronizes and updates tracking information, reducing manual effort for users.
  • Allows customization to create a professional, branded tracking experience for customers.
  • Integrates with various couriers, filling gaps where other platforms may lack coverage.
  • Automates shipping updates, significantly reducing customer inquiries about order status.
  • Works smoothly with Shopify, enhancing order and returns management.
  • Offers a wide range of tools, including stats, order search, and returns processing.
  • Generally runs without major issues, providing consistent tracking functionality.
  • Reduces customer service workload and improves trust through transparency.
  • The app is consistently praised for its speed and responsiveness.
  • Many reviews highlight the app's ease of use, installation, and setup.
  • Numerous users commend the support team for being prompt, professional, and helpful.
  • The app provides accurate, real-time updates and supports multiple logistics providers.
  • Users appreciate the ability to personalize tracking pages and notifications.
  • The app seamlessly integrates with platforms like Shopify and PayPal.
  • The app is noted for its consistent performance and accurate tracking.
  • Many users report improved customer satisfaction and reduced support queries.
  • Several reviews mention the app's value for money compared to competitors.
  • Users highlight increased sales, efficiency, and customer confidence.
Cons
  • Some users reported unexpected charges or difficulties with subscription management.
  • Occasional glitches, such as duplicate shipments or unreliable stats/order search.
  • The free version is restrictive, pushing users toward paid plans for full functionality.
  • One user raised issues about unauthorized SMS promotions sent to customers.
  • A few users suggest the app could be more affordable.
Pricing and plans
Total pricing plans34
Free planAvailableAvailable
Free trialYes, for 7 day(s)No
Technical information
Rating4.6 ★4.9 ★
Total reviews1,5184,599
Launch date9 May 20124 January 2021

AfterShip Order Tracking vs 17TRACK Order Tracking: Final Verdict

When choosing the ideal Shopify app for your business, both AfterShip Order Tracking and 17TRACK Order Tracking offer unique strengths and considerations.

The choice between AfterShip Order Tracking and 17TRACK Order Tracking depends on your specific needs and priorities. Consider your business requirements, goals, and the features that align most closely with your objectives. Take into account factors such as pricing, user reviews, support quality, and integrations while making a decision.

We recommend thoroughly exploring the features and functionalities of each app. Remember, what works best for one business may not be ideal for another.

Here's a breakdown of key factors to help you choose a winner.

🥇 AfterShip Order Tracking

Takes 3 of the 7 comparison factors, with 2 tied. 17TRACK Order Tracking leads on rating and total reviews.

FactorPriorityAfterShip17TRACK
Average RatingHigh priority—WinnerDetail
Total ReviewsHigh priority—WinnerDetail
Launch DateLow priorityWinner—Detail
BudgetHigh priorityWinner—Detail
Support ChannelMedium priorityTiedTiedDetail
IntegrationsMedium priorityTiedTiedDetail
Trial PeriodLow priorityWinner—Detail

Average Rating

High priority

While considering user reviews, take note of the average ratings for AfterShip Order Tracking and 17TRACK Order Tracking. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, AfterShip Order Tracking holds an average rating of 4.6 stars, whereas 17TRACK Order Tracking has 4.9 star ratings.

🥇 Winner: 17TRACK Order Tracking🥈 Runner Up: AfterShip Order Tracking
For complete details, see the Ratings and Reviews section.

Total Reviews

High priority

Consider the total number of reviews AfterShip Order Tracking and 17TRACK Order Tracking have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, AfterShip Order Tracking has received a total of 1,503 reviews and 17TRACK Order Tracking has 4,481 reviews.

🥇 Winner: 17TRACK Order Tracking🥈 Runner Up: AfterShip Order Tracking
For complete details, see the Ratings and Reviews section.

Launch Date

Low priority

While not a direct measure of quality, consider the launch date of each app - AfterShip Order Tracking and 17TRACK Order Tracking to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. AfterShip Order Tracking and 17TRACK Order Tracking were launched on May 9, 2012 and Jan 4, 2021 respectively.

🥇 Winner: AfterShip Order Tracking🥈 Runner Up: 17TRACK Order Tracking
For complete details, see the Overview of the Apps section.

Budget

High priority

Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, AfterShip Order Tracking offers 3 pricing plans (1 free plan, 2 paid plans) with an average plan price of $27.00. 17TRACK Order Tracking, on the other hand, has a total of 4 pricing plans (1 free plan, 3 paid plans) with an average plan price of $54.25.

🥇 Winner: AfterShip Order Tracking🥈 Runner Up: 17TRACK Order Tracking
For complete details, see the Pricing Details section.

Support Channel

Medium priority

Both AfterShip Order Tracking and 17TRACK Order Tracking provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

AfterShip Order Tracking3 support options
17TRACK Order Tracking3 support options
🥇 Winner: AfterShip Order Tracking, 17TRACK Order Tracking🥈 Runner Up: N/A
For complete details, see the Support section.

Integrations

Medium priority

Evaluate the integration capabilities of AfterShip Order Tracking and 17TRACK Order Tracking. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

AfterShip Order Tracking10 integrations
17TRACK Order Tracking10 integrations
🥇 Winner: AfterShip Order Tracking, 17TRACK Order Tracking🥈 Runner Up: N/A
For complete details, see the Integrations section.

Trial Period

Low priority

Free trial periods allow you to explore the app's features and functionalities before committing. AfterShip Order Tracking comes with a 7-day free trial period. 17TRACK Order Tracking, on the other hand, has no free trial period. Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

🥇 Winner: AfterShip Order Tracking🥈 Runner Up: N/A
For complete details, see the Features section.

By comparing and weighing these factors, you can make an informed decision and determine the winner between AfterShip Order Tracking and 17TRACK Order Tracking that aligns best with your requirements and preferences for a successful Shopify app experience.

Shopify Apps Detailed Comparison: AfterShip Order Tracking vs 17TRACK Order Tracking

In this comprehensive comparison, we'll delve into the details of two Shopify apps: AfterShip Order Tracking and 17TRACK Order Tracking. Whether you're seeking to optimize marketing efforts, streamline operations, or improve customer engagement, our in-depth analysis will help you make an informed decision.

OverviewAfterShip Order Tracking vs 17TRACK Order Tracking

Let's dive into the overview of these two apps: AfterShip Order Tracking and 17TRACK Order Tracking, and uncover how these Shopify apps can elevate your online business and empower you with powerful tools and features.

AfterShip Order Tracking Overview

AfterShip Order Tracking is a Shopify app developed by Unknown Developer to help merchants with Find Order, Order Status Update, Order Tracking Page, Coverage. With an average rating of 4.6 stars from 1,503 reviews, AfterShip Order Tracking is one of the top-rated Order tracking Shopify apps.

Launch DateMay 9, 2012
PurposeOrder tracking that improves customer satisfaction, cuts down on "Where Is My Order" inquiries, and ensures efficient delivery.
Pricing summaryFree to install. Free trial available.

17TRACK Order Tracking Overview

17TRACK Order Tracking is a Shopify app developed by Unknown Developer to help merchants with Open Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page. With an average rating of 4.9 stars from 4,481 reviews, 17TRACK Order Tracking is one of the top-rated Order tracking Shopify apps.

Launch DateJan 4, 2021
PurposeWorldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products.
Pricing summaryFree plan available
Features ComparisonAfterShip Order Tracking vs 17TRACK Order Tracking

While both apps are designed to optimize your Shopify store, their intended uses may vary. Let's take a more in-depth look at each of these apps' features.

AfterShip Order Tracking Features

  • Customized tracking pages including personalized product suggestions to increase sales.
  • Email and SMS alerts sent on time to ease customer worry and lessen WISMO calls.
  • Central hub for tracking shipment status and finding irregularities.
  • AI-based predicted delivery dates to calm worried customers.
  • Built-in tools to understand shipment status and timely delivery performance.

17TRACK Order Tracking Features

  • Global Tracking: Monitor both your international and domestic packages in one place.
  • Personalized tracking page. Allow customers to check their orders on your website.
  • Email Notification. Inform customers immediately when their order status updates.
  • Customer Protection. Customers can insure their orders against loss, damage, or delay.
  • Management Dashboard. Track your shipment status and increased sales data.
Pricing PlansAfterShip Order Tracking vs 17TRACK Order Tracking

There are tons of Shopify apps for small businesses and enterprises alike. From AfterShip Order Tracking to 17TRACK Order Tracking, each offers a range of pricing packages to accommodate different business needs.

Let's see how the prices of AfterShip Order Tracking and 17TRACK Order Tracking measure up.

AfterShip Order Tracking Pricing Details

AfterShip Order Tracking has 3 pricing plans: 1 free and 2 paid. The paid plans cost $11/ month, $70/ month and come with a 7-day free trial period.

Free
$0 /month
  • 1,100+ carriers integration
  • Service-level tracking updates
  • Order tracking dashboard
  • Branded tracking page
  • Carrier estimated delivery date
Essentials
$11 /month
  • Everything in Free, plus
  • Branded tracking page with your logo
  • Automatic carrier detection
  • Email & SMS notifications
  • Tracking dashboard with status & reports
Premium
$70 /month
  • Everything in Essentials, plus:
  • Tracking page with your domain
  • AI-powered EDD & product recommendations
  • Full analytics suite
  • API & webhooks

17TRACK Order Tracking Pricing Details

17TRACK Order Tracking has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9/ month, $49/ month, $159/ month and have no free trial period.

Free
$0 /month
  • 50 shipments per month
  • Access 3,300+ carriers
  • Branded tracking page
  • PayPal integration
  • Dropshipping mode
Basic
$9 /month
  • 200 shipments per month
  • Customize tracking page
  • Tracking number redirection
  • Shopify shipping status and emails
  • Email notifications
Pro
$49 /month
  • 1000 shipments per month
  • Seller notifications
  • Shipments export
  • Multilingual email notification
  • Remove 17TRACK branding
Premium
$159 /month
  • 2000 shipments per month
  • Customize email triggers
  • Transit time analysis
  • On-time delivery analysis
  • Exception orders analysis

Install in your Shopify store We pass your name, email and store domain to the AfterShip team so they can help install and configure the app on your store.

User RatingsAfterShip Order Tracking vs 17TRACK Order Tracking

User feedback and reviews play a crucial role in assessing the quality and effectiveness of any Shopify app. Let's take a closer look at what users are saying about AfterShip Order Tracking and 17TRACK Order Tracking.

AfterShip Order Tracking Ratings

AfterShip Order Tracking has garnered an overall rating of 4.6 stars from a total of 1,503 reviews on the Shopify app store.

4.6★★★★★| 1,503 reviews

Of the total reviews, 92% are positive, 8% are neutral, and 8% are negative.

✨ AI Summary of AfterShip Order Tracking Reviews

The app is a Shopify-integrated order tracking solution designed to automate shipping updates and enhance customer experience. Its core features include automated tracking notifications, a customizable branded tracking page, and seamless synchronization with multiple carriers, including those not natively supported by Shopify. The app simplifies order management by consolidating tracking information in one place, reducing customer inquiries about shipment status. Strengths include a user-friendly setup, reliable tracking functionality, and highly responsive customer support that assists with customization and troubleshooting. However, some users report occasional bugs in features like order search and statistics, and a few note billing discrepancies or challenges with subscription management. While the app generally performs well, rare technical issues and customer service delays have been noted in isolated cases. Its ability to integrate smoothly with Shopify stores and provide real-time tracking updates makes it a valuable tool for merchants aiming to improve post-purchase communication.

17TRACK Order Tracking Ratings

17TRACK Order Tracking has garnered an overall rating of 4.9 stars from a total of 4,481 reviews on the Shopify app store.

4.9★★★★★| 4,481 reviews

Of the total reviews, 98% are positive, 2% are neutral, and 2% are negative.

✨ AI Summary of 17TRACK Order Tracking Reviews

The app is a Shopify-integrated order tracking solution designed to streamline logistics management for ecommerce stores. It offers real-time package tracking across multiple carriers, automated customer notifications, and a customizable tracking page embedded in the storefront. Key features include seamless integration, support for numerous logistics providers, and synchronization with platforms like PayPal. The app excels in user-friendliness, with straightforward setup, intuitive navigation, and detailed setup instructions. Its customer support is highly responsive, available 24/7, and frequently praised for prompt, professional assistance. Strengths include reducing customer inquiries, improving conversion rates, and providing accurate, automated tracking updates. A free tier with 50 monthly orders accommodates new users. However, some note pricing could be more competitive, and while customization options are extensive, a few users suggest further refinements in interface flexibility. Overall, the app is a robust, cost-effective tool for enhancing post-purchase customer experience and operational efficiency.

Pros and ConsAfterShip Order Tracking vs 17TRACK Order Tracking

Let's explore the pros and cons of AfterShip Order Tracking and 17TRACK Order Tracking to better understand their strengths and limitations.

AfterShip Order Tracking Pros and Cons

Pros
  • Consistently praised for being responsive, helpful, and quick to resolve issues.
  • The app is easy to install and configure, with intuitive navigation and clear tutorials.
  • Effectively synchronizes and updates tracking information, reducing manual effort for users.
  • Allows customization to create a professional, branded tracking experience for customers.
  • Integrates with various couriers, filling gaps where other platforms may lack coverage.
  • Automates shipping updates, significantly reducing customer inquiries about order status.
  • Works smoothly with Shopify, enhancing order and returns management.
  • Offers a wide range of tools, including stats, order search, and returns processing.
  • Generally runs without major issues, providing consistent tracking functionality.
  • Reduces customer service workload and improves trust through transparency.
Cons
  • Some users reported unexpected charges or difficulties with subscription management.
  • Occasional glitches, such as duplicate shipments or unreliable stats/order search.
  • The free version is restrictive, pushing users toward paid plans for full functionality.
  • One user raised issues about unauthorized SMS promotions sent to customers.

17TRACK Order Tracking Pros and Cons

Pros
  • The app is consistently praised for its speed and responsiveness.
  • Many reviews highlight the app's ease of use, installation, and setup.
  • Numerous users commend the support team for being prompt, professional, and helpful.
  • The app provides accurate, real-time updates and supports multiple logistics providers.
  • Users appreciate the ability to personalize tracking pages and notifications.
  • The app seamlessly integrates with platforms like Shopify and PayPal.
  • The app is noted for its consistent performance and accurate tracking.
  • Many users report improved customer satisfaction and reduced support queries.
  • Several reviews mention the app's value for money compared to competitors.
  • Users highlight increased sales, efficiency, and customer confidence.
Cons
  • A few users suggest the app could be more affordable.
Featured IntegrationsAfterShip Order Tracking vs 17TRACK Order Tracking

Seamless integration with other tools and platforms is crucial for maximizing the functionality and efficiency of your Shopify store. Let's explore the integration capabilities of AfterShip Order Tracking and 17TRACK Order Tracking, and see how effortlessly these apps can enhance your store operations.

AfterShip Order Tracking Integrations

AfterShip Order Tracking offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

CheckoutCustomer accountsShopify FlowShopify AdminAttentiveGorgiasKlaviyoLooxShipstationZendesk

17TRACK Order Tracking Integrations

17TRACK Order Tracking offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

CheckoutCustomer accountsShopify FlowShopify AdminJudge.meKlaviyoLooxOmnisendPayPalTrustpilot
SupportAfterShip Order Tracking vs 17TRACK Order Tracking

The support team plays a vital role in resolving queries, offering guidance, and addressing concerns related to AfterShip Order Tracking and 17TRACK Order Tracking. Their expertise and responsiveness are key considerations for ensuring a seamless app experience.

AfterShip Order Tracking User Support

For any inquiries or assistance regarding AfterShip Order Tracking, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, AfterShip Order Tracking offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

17TRACK Order Tracking User Support

For any inquiries or assistance regarding 17TRACK Order Tracking, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, 17TRACK Order Tracking offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

Need assistance in choosing the right app for your store?

Trust ShopDigest to provide the expertise and support you need to make the most of your chosen Shopify app.

1

Send your details

Your name, email and store domain go straight to the AfterShip team.

2

The developer gets in touch

AfterShip contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Install in your Shopify store We pass your name, email and store domain to the AfterShip team so they can help install and configure the app on your store.

FAQs for AfterShip Order Tracking and 17TRACK Order Tracking

1. What is the key difference between these Shopify apps: AfterShip Order Tracking and 17TRACK Order Tracking?

When comparing various Shopify apps, their main objective sets them apart. AfterShip Order Tracking is designed to help merchants with Find Order, Order Status Update, Order Tracking Page, Coverage. On the other hand, 17TRACK Order Tracking focuses on Open Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page. Assessing these differences will help you determine which app aligns best with your unique business needs.

2. Which app between AfterShip Order Tracking and 17TRACK Order Tracking offers free pricing plan options for Shopify merchants?

AfterShip Order Tracking has 1 free plan. 17TRACK Order Tracking has 1 free plan.

3. What are the pricing plans for AfterShip Order Tracking and 17TRACK Order Tracking?

While the specific pricing plans may vary for each app, here's a general breakdown:

AfterShip Order Tracking offers a total of 3 pricing plans: 1 free plan and 2 paid plans. Paid plan costs: $11/ month, $70/ month. Free plan cost: Free.

17TRACK Order Tracking offers a total of 4 pricing plans: 1 free plan and 3 paid plans. Paid plan costs: $9/ month, $49/ month, $159/ month. Free plan cost: Free.

4. Is there a free trial available for AfterShip Order Tracking and 17TRACK Order Tracking?

AfterShip Order Tracking comes with a 7-day free trial period. 17TRACK Order Tracking, on the other hand, has no free trial period.

5. What are the integration options available for AfterShip Order Tracking and 17TRACK Order Tracking?

AfterShip Order Tracking: Checkout, Customer accounts, Shopify Flow, Shopify Admin, Attentive, Gorgias, Klaviyo, Loox, Shipstation, Zendesk.

17TRACK Order Tracking: Checkout, Customer accounts, Shopify Flow, Shopify Admin, Judge.me, Klaviyo, Loox, Omnisend, PayPal, Trustpilot.

6. What are the support options available for AfterShip Order Tracking and 17TRACK Order Tracking?

AfterShip Order Tracking · Email: [email protected] · Website: https://www.aftership.com/reviews?utm_source=sp-app-store-reviews · FAQ: https://support.aftership.com/en/?utm_source=sp-app-store-tracking

17TRACK Order Tracking · Email: [email protected] · Website: https://www.17track.com · FAQ: https://trackcenter.crisp.help/en/

7. Are AfterShip Order Tracking and 17TRACK Order Tracking compatible with my Shopify theme?

Generally, AfterShip Order Tracking and 17TRACK Order Tracking are designed to be compatible with most Shopify themes. However, it is always advisable to review the app documentation or contact the app's support team to ensure seamless integration with your specific theme.

8. Which app between AfterShip Order Tracking and 17TRACK Order Tracking is better?

Determining which app between AfterShip Order Tracking and 17TRACK Order Tracking is better depends on your specific business requirements. It is recommended to thoroughly evaluate each app based on various factors such as customer reviews, support, integrations, and functionalities to make an informed decision that aligns best with your unique requirements.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the AfterShip team so they can help install and configure the app on your store.

.myshopify.com

Compared in this guide

AfterShip Order Tracking
4.6 ★ · 1,503 reviews · Free plan
17TRACK Order Tracking
4.9 ★ · 4,481 reviews · Free plan

Verdict at a glance

AfterShip takes 3 of the 7 comparison factors, including track record, budget and trial availability. 17TRACK leads on rating and total reviews.

🥇 Winner: AfterShip Order Tracking🥈 Runner Up: 17TRACK Order Tracking
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