by AfterShip
Find Order, Order Status Update, Order Tracking Page, Coverage
Free to install · From $11/mo · 7d trial
17TRACK Order Tracking Shopify App by 17TRACK
Worldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products. Open Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page
4.9 4,588 reviewsFreePaid from $9/month
Pros and cons
Pros and cons of 17TRACK Order Tracking
Pros
- Fast and Efficient Performance: The app is consistently praised for its speed and responsiveness.
- User-Friendly Interface: Many reviews highlight the app's ease of use, installation, and setup.
- Exceptional Customer Support: Numerous users commend the support team for being prompt, professional, and helpful.
- Comprehensive Tracking Features: The app provides accurate, real-time updates and supports multiple logistics providers.
Cons
- Price Sensitivity: A few users suggest the app could be more affordable.
Screenshots
About the app
Open Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page
- Package Tracking: Global Tracking: Monitor both your international and domestic packages in one place.
- Order tracking feature.: Personalized tracking page. Allow customers to check their orders on your website.
- Order Status Update: Email Notification. Inform customers immediately when their order status updates.
- Order Protection: Customer Protection. Customers can insure their orders against loss, damage, or delay.
- Shipment Tracking and Upsell Analysis: Management Dashboard. Track your shipment status and increased sales data.
Keywords
order tracking Shopify appsbranded tracking page Shopify appsreal-time email updates Shopify appslast-mile delivery tracking Shopify appshide Chinese origin Shopify appsautomated order updates Shopify appstrack orders Shopify appsboost sales Shopify appsreduce WISMO Shopify appsloyalty boost Shopify appsshipping info sync Shopify appsPayPal shipping sync Shopify appsdropshipping tracking Shopify apps24/7 support Shopify appstrust boost Shopify apps
Key features
- Monitor international and domestic packages in one unified dashboard.
- Create a fully customizable, multilingual branded tracking page.
- Automate returns to retain revenue and simplify the process.
Pricing
17TRACK Order Tracking pricing plans
Free
$0 /month
- 50 shipments per month
- Access 3,300+ carriers
- Branded tracking page
- PayPal integration
- Dropshipping mode
Basic
$9 /month
- 200 shipments per month
- Customize tracking page
- Tracking number redirection
- Shopify shipping status and emails
- Email notifications
Pro
$49 /month
- 1000 shipments per month
- Seller notifications
- Shipments export
- Multilingual email notification
- Remove 17TRACK branding
Premium
$159 /month
- 2000 shipments per month
- Customize email triggers
- Transit time analysis
- On-time delivery analysis
- Exception orders analysis
Not sure which plan to pick? Discuss Free or Basic plans with us, learn about custom pricing, or get a demo.
Here’s an overview of 17TRACK Order Tracking costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by 17TRACK Order Tracking is Free. The paid plans offered by 17TRACK Order Tracking are Basic, Pro, Premium.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 50 shipments per month, Access 3,300+ carriers, Branded tracking page, PayPal integration, Dropshipping mode, Custom shipment alert.
- Basic: the Basic plan costs $9 and has no free trial period. The plan offers a host of features, including 200 shipments per month, Customize tracking page, Tracking number redirection, Shopify shipping status and emails, Email notifications, Basic analytics.
- Pro: the Pro plan costs $49 and has no free trial period. The plan offers a host of features, including 1000 shipments per month, Seller notifications, Shipments export, Multilingual email notification, Remove 17TRACK branding, Multilingual tracking pages, Estimated Delivery Date (EDD).
- Premium: the Premium plan costs $159 and has no free trial period. The plan offers a host of features, including 2000 shipments per month, Customize email triggers, Transit time analysis, On-time delivery analysis, Exception orders analysis, Split order email notifications.
17TRACK Order Tracking price summary
| Pricing summary | Free plan available |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $9, $49, $159 |
| Free trial available | No |
For further information regarding 17TRACK Order Tracking pricing plans, see the official website.
Comparison
Top 17TRACK Order Tracking alternatives — detailed comparison
The table below highlights the crucial differences between 17TRACK Order Tracking and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.9 ★ (4,481 reviews) | 4.6 ★ (1,503 reviews) | 5.0 ★ (3,179 reviews) | |
| Developed by | 17TRACK | AfterShip | CWILL INC | |
| Launch date | 4 January 2021 | 9 May 2012 | 25 January 2019 | |
| Pricing | Free, $9/month, $49/month, $159/month | Free, $11/month, $70/month | Free, $11/month, $59/month, $479/month | |
| Objective | Open Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page | Find Order, Order Status Update, Order Tracking Page, Coverage | Order Tracking, Order Search, Tracking Page, Order Monitor | |
| Categories | Order tracking, Shipping | Order tracking, Shipping | Order tracking, Shipping | |
| Key features & highlights | ||||
| Purpose | Worldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products. | Order tracking that improves customer satisfaction, cuts down on "Where Is My Order" inquiries, and ensures efficient delivery. | Increase customer happiness and raise your sales by providing a custom tracking experience after purchase. | |
| Features list |
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| Highlights | — | — |
| |
| User reviews and ratings | ||||
| Recommended | 98.8% | 91.0% | 99.0% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 4 | 3 | 4 | |
| Free plan | Available | Available | Available | |
| Free trial | No | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical information | ||||
| Rating | 4.9 ★ | 4.6 ★ | 5.0 ★ | |
| Total reviews | 4,588 | 1,516 | 3,218 | |
| Launch date | 4 January 2021 | 9 May 2012 | 25 January 2019 | |
More details about 17TRACK Order Tracking
Product description
Improve customer experience and boost sales by using a self-service tracking page, allowing customers to track their orders and see featured products. This also helps reduce chargebacks and speeds up fund releases, particularly with PayPal Push. Get in touch with us at any time through chat or email for any queries.
AI summary
The app is a Shopify-integrated order tracking solution designed to streamline logistics management for ecommerce stores. It offers real-time package tracking across multiple carriers, automated customer notifications, and a customizable tracking page embedded in the storefront. Key features include seamless integration, support for numerous logistics providers, and synchronization with platforms like PayPal. The app excels in user-friendliness, with straightforward setup, intuitive navigation, and detailed setup instructions. Its customer support is highly responsive, available 24/7, and frequently praised for prompt, professional assistance. Strengths include reducing customer inquiries, improving conversion rates, and providing accurate, automated tracking updates. A free tier with 50 monthly orders accommodates new users. However, some note pricing could be more competitive, and while customization options are extensive, a few users suggest further refinements in interface flexibility. Overall, the app is a robust, cost-effective tool for enhancing post-purchase customer experience and operational efficiency.
Support
For any questions, concerns, or assistance with 17TRACK Order Tracking, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, 17TRACK Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the 17TRACK Order Tracking are available in various languages on the Shopify app store, including English, Chinese (Simplified), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, Dutch, Turkish, Finnish, Japanese, Korean, Norwegian (Bokmål), Portuguese (Brazil), Czech, Danish, Chinese (Traditional), and Russian.
17TRACK Order Tracking support information in a nutshell
| Support email | intl |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English, Chinese (Simplified), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, Dutch, Turkish, Finnish, Japanese, Korean, Norwegian (Bokmål), Portuguese (Brazil), Czech, Danish, Chinese (Traditional), and Russian |
Integration
The list of top Shopify apps, features or software tools that 17TRACK Order Tracking seamlessly integrates with are given below.
CheckoutCustomer accountsShopify FlowShopify AdminJudge.meKlaviyoLooxOmnisendPayPalTrustpilot
Developer
| Name | 17TRACK |
| Profile | See all apps by 17TRACK |
| Website | View developer profile |
| Address | DIAMOND BAR, CA |
Installation
How to install 17TRACK Order Tracking on your Shopify store
1
Send your details
Your name, email and store domain go straight to the 17TRACK team.
2
The developer gets in touch
17TRACK contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.9
★★★★★
4,588 total reviews
17TRACK Order Tracking has an overall rating of 4.9 stars from a total of 4,588 reviews on the Shopify app store. Of these, 4,532 (98.8%) are positive, 17 (0.4%) are neutral, and 39 (0.9%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Vogue Bijoufrom Italy · 5 November 2026
Great app, easy to use and let's users track their orders very efficiently while remaining on your website. Quick support. Recommended.
★★★★★Null Audiofrom Singapore · 5 November 2026
this is one of best and comprehensive tracking app i have ever used
★★★★★PawsyNestfrom United Kingdom · 2 November 2026
Great customer support! The 17TRACK team was very helpful, friendly, and quick to respond. Jay helped me remove the branding from my store's tracking page and resolved my request efficiently. Thank you for the excellent service! Highly recommended!
★★★★★Casa Floréfrom Australia · 2 November 2026
Really good app to use for creating your own web tracking brand, loved it!
★★★★★MoonSwords Guildfrom United States · 31 October 2026
This is a great product and the time savings is amazing
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#1
track order
Total reviews
4,590
▲ 99 vs 30 days ago
Average rating
4.9 ★
0.00 vs 30 days ago
Top market
US
24.3% of installs · ▲ 0.73%
Category & keyword rankings
Position and market share today
| Keywordtrack order | #1 | 79.5% ▲5.4 |
| CategoryOrder tracking | #2 | 34.6% ▼0.2 |
| Keywordorder tracking | #2 | 49.8% ▼21.7 |
| Keywordtracking | #2 | 49.7% ▼21.4 |
Reviews trend
Cumulative reviews · last 6 months
3,615 → 4,590 reviews · rating steady at 4.9★
Ranks #1 in 1 of 10 App Store groups tracked.Open full charts →
17TRACK Order Tracking FAQs
How do I install the 17TRACK Order Tracking Shopify app?
To install 17TRACK Order Tracking on your Shopify store, click on the 17TRACK Order Tracking installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install 17TRACK Order Tracking on your Shopify store, then contact us now.
What are the key features of 17TRACK Order Tracking?
The key features offered by 17TRACK Order Tracking to Shopify store owners are:
- Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
- Automated Email Notifications: Send shipping updates to build customer trust.
- Hide All China Info: Protect your brand with a one-click dropshipping mode.
- Shipping Analytics: Optimize carrier performance with data-driven insights.
Does 17TRACK Order Tracking integrate with other Shopify apps or tools?
Yes, 17TRACK Order Tracking seamlessly integrates with other Shopify apps or tools, such as Global Tracking: Monitor both your international and domestic packages in one place., Personalized tracking page. Allow customers to check their orders on your website., Email Notification. Inform customers immediately when their order status updates..
Is there a free trial available for 17TRACK Order Tracking?
No, 17TRACK Order Tracking does not offer any free trial.
What are the pricing plans for 17TRACK Order Tracking?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9/month, $49/month, $159/month and have no free trial period.
How does billing work for 17TRACK Order Tracking?
17TRACK Order Tracking uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, 17TRACK Order Tracking allows its subscribers to cancel or upgrade their subscription plan at any time.
Does 17TRACK Order Tracking offer customer support?
Yes, 17TRACK Order Tracking offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, 17TRACK Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is 17TRACK Order Tracking compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.9★★★★★4,588 reviews · 98.8% positive
Writing reviews on ShopDigest is coming soon.
- VBVogue Bijou★★★★★
Great app, easy to use and let's users track their orders very efficiently while remaining on your website. Quick support. Recommended.
- NANull Audio★★★★★
this is one of best and comprehensive tracking app i have ever used
- PAPawsyNest★★★★★
Great customer support! The 17TRACK team was very helpful, friendly, and quick to respond. Jay helped me remove the branding from my store's tracking page and resolved my request efficiently. Thank you for the excellent service! Highly recommended!
- CFCasa Floré★★★★★
Really good app to use for creating your own web tracking brand, loved it!
- MGMoonSwords Guild★★★★★
This is a great product and the time savings is amazing
- CRCrybananacat★★★★★
Its a very good app to help your customers to track their orders.
- HAHaptycSleep★★★★★
Elio helped resolved my issues within seconds! I appreciate the speed and efficiency of the support i received!!
- CACampeda★★★★★
Excellent support, really quickly. Danica is the best
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