CWILL Order Tracking Shopify App

by Channelwill

Increase customer happiness and raise your sales by providing a custom tracking experience after purchase. Order Tracking, Order Search, Tracking Page, Order Monitor

5.0

(2,068)

Free
$11/month
$59/month
$479/month
XY
5

Nuvea, United States

9/24/2026

Support super actif, efficace, absolument rien à dire.

1 of 8

Install in your Shopify Store

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72 customers chose this

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CWILL Order Tracking Charts

Track CWILL Order Tracking's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of CWILL Order Tracking

Pros

Exceptional Customer Support: Consistently praised for being fast, friendly, and highly effective in resolving issues.

Ease of Setup and Use: The app is frequently described as intuitive, with a straightforward installation process.

Reliable Order Tracking: Users highlight the app’s accuracy and efficiency in tracking shipments.

Professional Tracking Page: Many appreciate the branded tracking page, which enhances customer experience.

Cons

Pricing Tiers: Some users mentioned that costs increase significantly with higher order volumes.


Screenshots


About the App

Order Tracking, Order Search, Tracking Page, Order Monitor

  • Streamlined Order Tracking: Use a smart dashboard to track your order quickly and easily, and send parcel tracking information directly to PayPal.
  • Customer Engagement: Keep your customers updated with easy-to-use ParcelPanel shipping notifications.
  • Customized order lookup: Customized order tracking page with a lot of personalized features, eliminating the need for 'Where is my order' tickets.
  • Chinese Origin Filter: Ideal for dropshipping app, you can effortlessly hide all Chinese sources with one click.
  • Enhanced Upsell System: Improved intelligent upselling system, powerful data analysis, and round-the-clock customer service.

Keywords

order tracking Shopify apps
last-mile delivery Shopify apps
reduce WISMO tickets Shopify apps
branded tracking page Shopify apps
shipping info sync Shopify apps
order status notifications Shopify apps
dropshipping tracking Shopify apps
shipping protection Shopify apps
smart upsell Shopify apps
delivery date estimates Shopify apps
PayPal tracking sync Shopify apps
customer loyalty Shopify apps
24/7 support Shopify apps
powerful analytics Shopify apps

Key Features

  • Track orders in real-time with a smart dashboard and sync shipping details to PayPal.
  • Automatically notify customers with shipping updates to reduce support inquiries.
  • Create a fully branded, multilingual tracking page with customizable features.

Pricing

CWILL Order Tracking Pricing Plans

Free

$0/month

  • 20 orders/month

  • Access to 1,600+ carriers & growing

  • Real-time sync & tracking

  • Branded & localized tracking page

  • Smart shipment dashboard

Essential

$11/month

  • 200 orders/month

  • Custom shipment status

  • Post-purchase EDD

  • AI product recommendations

  • Shipping protection

Professional

$59/month

  • 2,000 orders/month

  • Auto-translate tracking details

  • CSV & PDF export

  • Pre-purchase EDD

  • Pro integrations: Klaviyo, PayPal, more…

Enterprise

$479/month

  • 25,000 orders/month

  • Dedicated tracking channel

  • Custom integrations

  • Dedicated onboarding manager

  • Customer success manager

Not sure which plan to pick? Discuss Free or Essential plans with us, learn about custom pricing, or get a demo.

Here's an overview of CWILL Order Tracking costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by CWILL Order Tracking: (Free). The paid plan(s) offered by CWILL Order Tracking: (Essential, Professional, Enterprise).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 20 orders/month, Access to 1,600+ carriers & growing, Real-time sync & tracking, Branded & localized tracking page, Smart shipment dashboard, Dropshipping mode, Basic analytics, Built for customer accounts.

Essential: The Essential plan costs $11 and comes with a 7-day free trial period. The plan offers a host of features, including 200 orders/month, Custom shipment status, Post-purchase EDD, AI product recommendations, Shipping protection, Shipping notifications, Discount upsells, Advanced analytics.

Professional: The Professional plan costs $59 and comes with a 7-day free trial period. The plan offers a host of features, including 2,000 orders/month, Auto-translate tracking details, CSV & PDF export, Pre-purchase EDD, Pro integrations: Klaviyo, PayPal, more…, API & Webhooks, Remove CWILL branding, CWILL post-purchase hub.

Enterprise: The Enterprise plan costs $479 and comes with a 7-day free trial period. The plan offers a host of features, including 25,000 orders/month, Dedicated tracking channel, Custom integrations, Dedicated onboarding manager, Customer success manager, Priority support, And more….

CWILL Order Tracking Price Summary
Pricing summaryFree plan available. Free trial available.
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$11, $59, $479
Free trial availableYes, for 7 day(s)

For further information regarding CWILL Order Tracking app pricing plans, see the official website.

CWILL Order Tracking Shopify App Discounts

If you are looking for discounts on CWILL Order Tracking app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Channelwill to secure better deals on the CWILL Order Tracking app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about CWILL Order Tracking

“Support super actif, efficace, absolument rien à dire. ”

Nuvea
United States

“they help me really great, they are friendly and wanna help you in the progress really recommend this app ”

Danoir Paris
Netherlands

“They are always fast, professional, and very helpful whenever we need support. Every time we had a question or an issue, they replied quickly and guided us clearly until everything was solved.The app is also very useful for managing tracking information and improving the customer experience on our Shopify store.”

BLUM
Switzerland

Trusted By

Trusted by the best Shopify stores

Nuvea

United States

Danoir Paris

Netherlands

BLUM

Switzerland

HARD'N'HEAVY

United States

Taviora

Hong Kong SAR

Chemistry Club

United States

Fleeters

France

Ayala Market

Nicaragua


Increase customer happiness and raise your sales by providing a custom tracking experience after purchase.

Package Tracking & Notifications

App that automatically tracks parcels with support for over 1000 couriers worldwide. Get your tracking and delivery notifications all in one place.

Tracking Page for Brand

The tracking page by ParcelPanel is great. It eliminates the need to ask "Where is my order?" and brings customers back to your store, boosting sales.

Top Choice for Dropshipping

Use AliExpress Standard Shipping (Cainiao), YunExpress, 4PX, CJ Packet & ePacket (China Post, China EMS), and easily conceal all Chinese origins.


Comparison

Top CWILL Order Tracking Alternatives Detailed Comparison

The table below highlights the crucial differences between CWILL Order Tracking and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

CWILL Order TrackingCWILL Order TrackingView on Shopify
AfterShip Order TrackingAfterShip Order TrackingView on Shopify
General Information
Ratings
5.0(2,895 reviews)
4.7(1,300 reviews)
Developed byChannelwillAfterShip
Launch Date1/25/20195/9/2012
PricingFree, $11/month, $59/month, $479/monthFree, $11/month, $70/month
ObjectiveOrder Tracking, Order Search, Tracking Page, Order MonitorFind Order, Order Status Update, Order Tracking Page, Coverage
CategoriesOrder tracking, ShippingOrder tracking, Shipping
Key Features & Highlights
PurposeIncrease customer happiness and raise your sales by providing a custom tracking experience after purchase.Order tracking that improves customer satisfaction, cuts down on "Where Is My Order" inquiries, and ensures efficient delivery.
Features List
  1. Track orders in real-time with a smart dashboard and sync shipping details to PayPal.
  2. Automatically notify customers with shipping updates to reduce support inquiries.
  3. Create a fully branded, multilingual tracking page with customizable features.
  1. Branded tracking pages with personalized product recommendations to boost sales.
  2. Automated email and SMS notifications to reduce customer inquiries and complaints.
  3. Centralized dashboard for real-time shipment tracking and exception identification.
Highlights
  1. Based in Australia
-
User Reviews and Ratings
Recommended %99.0%91.1%
Pros
  1. Consistently praised for being fast, friendly, and highly effective in resolving issues.
  2. The app is frequently described as intuitive, with a straightforward installation process.
  3. Users highlight the app’s accuracy and efficiency in tracking shipments.
  4. Many appreciate the branded tracking page, which enhances customer experience.
  5. The app integrates well with Shopify and other platforms, streamlining operations.
  6. Users value the ability to personalize tracking pages and notifications.
  7. Several reviews mention the app’s competitive pricing and valuable features.
  8. Immediate assistance via live chat is frequently commended.
  9. Reduces customer inquiries by providing clear tracking updates.
  10. The app is noted for its reliability and lack of technical issues.
  1. Consistently praised for being responsive, helpful, and quick to resolve issues.
  2. The app is easy to install and configure, with intuitive navigation and clear tutorials.
  3. Effectively synchronizes and updates tracking information, reducing manual effort for users.
  4. Allows customization to create a professional, branded tracking experience for customers.
  5. Integrates with various couriers, filling gaps where other platforms may lack coverage.
  6. Automates shipping updates, significantly reducing customer inquiries about order status.
  7. Works smoothly with Shopify, enhancing order and returns management.
  8. Offers a wide range of tools, including stats, order search, and returns processing.
  9. Generally runs without major issues, providing consistent tracking functionality.
  10. Reduces customer service workload and improves trust through transparency.
Cons
  1. Some users mentioned that costs increase significantly with higher order volumes.
  1. Some users reported unexpected charges or difficulties with subscription management.
  2. Occasional glitches, such as duplicate shipments or unreliable stats/order search.
  3. The free version is restrictive, pushing users toward paid plans for full functionality.
  4. One user raised issues about unauthorized SMS promotions sent to customers.
Pricing and Plans
Total Pricing Plans43
Free PlanAvailableAvailable
Free TrialYes, for 7 day(s)Yes, for 7 day(s)
Technical Information
Rating
5.0
4.7
Total Reviews2,0681,336
Launch Date1/25/20195/9/2012
SD Points170852

More Details About CWILL Order Tracking

Product Description

Monitor your orders in real-time and address issues before customer complaints arise. Create a customized, multilingual tracking page and keep customers updated with shipping notifications, reducing queries about order status. Utilize analytics to enhance shipping solutions and increase sales using a clever upsell system, with support available 24/7 through online chat or email.

AI Summary

The app is a Shopify order tracking solution designed to streamline shipment monitoring for merchants and customers. Its core features include automated tracking updates, branded tracking pages, and seamless integration with Shopify notifications, reducing manual tracking efforts and customer inquiries. The app excels in ease of setup, customization, and user-friendly design, with a particularly strong emphasis on responsive, knowledgeable, and efficient customer support that resolves issues promptly. Notable strengths include its reliability, professional tracking interface, and features tailored for dropshipping, such as hiding supplier locations. Some limitations include tracking dependencies on order numbers and emails rather than individual identifiers, and pricing tiers that scale with order volume, which may affect cost-effectiveness for high-volume stores. Overall, the app is a robust tracking tool with exceptional support, though its value may vary based on specific business needs.

Support

For any questions, concerns, or assistance with CWILL Order Tracking, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, CWILL Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language Support

Details of the CWILL Order Tracking app are available in various languages on the Shopify app store, including German, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, Portuguese (Portugal), and Norwegian.

CWILL Order Tracking Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:FAQ details
Privacy Policy:Privacy details
Language Support:German, English, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, Portuguese (Portugal), and Norwegian
Integration

The list of top Shopify apps or features or software tools that CWILL Order Tracking seamlessly integrates are given below:

Checkout
Customer accounts
Shopify Flow
Shopify Admin
Gorgias
Headless
Judge.me
Klaviyo
PageFly
PayPal
Developer

Name: Channelwill

Website: /partners/parcelpanel

Address: 600 N.Rosemead Blvd #115, Pasadena, CA, 91107

Looking to install CWILL Order Tracking app on your store?

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Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
2068 total reviews
5
2005
4
47
3
7
2
1
1
8

CWILL Order Tracking has an overall rating of 5.0 stars from a total of 2068 reviews on the Shopify app store. Of these, 2052 (99.2%) are positive, 7 (0.3%) are neutral, and 9 (0.4%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Nuveafrom United States
September 24, 2026

Support super actif, efficace, absolument rien à dire.

Danoir Parisfrom Netherlands
September 22, 2026

they help me really great, they are friendly and wanna help you in the progress really recommend this app

BLUMfrom Switzerland
September 17, 2026

They are always fast, professional, and very helpful whenever we need support. Every time we had a question or an issue, they replied quickly and guided us clearly until everything was solved.The app is also very useful for managing tracking information and improving the customer experience on our Shopify store.

HARD'N'HEAVYfrom United States
September 10, 2026

Awesome app, and their customer support is top-notch. Highly recommended.

Taviorafrom Hong Kong SAR
September 9, 2026

Jessca have been so helpful and patience. Thank you so much for your help and composure.


Video Demo and Screenshots

Product Screenshots

CWILL Order Tracking screenshot 1
CWILL Order Tracking screenshot 2

Installation Steps

How to install CWILL Order Tracking on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

CWILL Order Tracking FAQ's

How do I install the CWILL Order Tracking Shopify app?

To install CWILL Order Tracking app on your Shopify store, click on the CWILL Order Tracking installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install CWILL Order Tracking on your Shopify store, then contact us now.

What are the key features of CWILL Order Tracking?

The key features offered by CWILL Order Tracking to Shopify store owners are:

  • ✅Sync and track your order in real time to last-mile delivery, cutting WISMOs.
  • ✅A branded, customizable tracking page under your own domain, building loyalty.
  • ✅Automatic shipping notifications on tracking events lift delivery transparency.
  • ✅Smart upsells & AI recommendations that turn tracking order visits into sales.
  • ✅One-click dropshipping mode hides Chinese origin for cross-border stores.
Does CWILL Order Tracking integrate with other Shopify apps or tools?

Yes, CWILL Order Tracking seamlessly integrates with other Shopify apps or tools, such as Use a smart dashboard to track your order quickly and easily, and send parcel tracking information directly to PayPal., Keep your customers updated with easy-to-use ParcelPanel shipping notifications., Customized order tracking page with a lot of personalized features, eliminating the need for 'Where is my order' tickets..

Is there a free trial available for CWILL Order Tracking?

Yes, CWILL Order Tracking offers 7 days free trial on all its paid plans.

What are the pricing plans for CWILL Order Tracking?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $11/month, $59/month, $479/month, and come with a 7-day free trial period.

How does billing work for CWILL Order Tracking?

CWILL Order Tracking uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, CWILL Order Tracking allows its subscribers to cancel or upgrade their subscription plan at any time.

Does CWILL Order Tracking offer customer support? How can I get assistance?

Yes, CWILL Order Tracking offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Additionally, CWILL Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is CWILL Order Tracking compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


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