by AfterShip
Find Order, Order Status Update, Order Tracking Page, Coverage
Free to install · From $11/mo · 7d trial
CWILL Order Tracking Shopify App by CWILL INC
Increase customer happiness and raise your sales by providing a custom tracking experience after purchase. Order Tracking, Order Search, Tracking Page, Order Monitor
4.9 3,218 reviewsFreePaid from $11/month
Pros and cons
Pros and cons of CWILL Order Tracking
Pros
- Exceptional Customer Support: Consistently praised for being fast, friendly, and highly effective in resolving issues.
- Ease of Setup and Use: The app is frequently described as intuitive, with a straightforward installation process.
- Reliable Order Tracking: Users highlight the app’s accuracy and efficiency in tracking shipments.
- Professional Tracking Page: Many appreciate the branded tracking page, which enhances customer experience.
Cons
- Pricing Tiers: Some users mentioned that costs increase significantly with higher order volumes.
Screenshots
About the app
Order Tracking, Order Search, Tracking Page, Order Monitor
- Streamlined Order Tracking: Use a smart dashboard to track your order quickly and easily, and send parcel tracking information directly to PayPal.
- Customer Engagement: Keep your customers updated with easy-to-use ParcelPanel shipping notifications.
- Customized order lookup: Customized order tracking page with a lot of personalized features, eliminating the need for 'Where is my order' tickets.
- Chinese Origin Filter: Ideal for dropshipping app, you can effortlessly hide all Chinese sources with one click.
- Enhanced Upsell System: Improved intelligent upselling system, powerful data analysis, and round-the-clock customer service.
Keywords
order tracking Shopify appslast-mile delivery Shopify appsreduce WISMO tickets Shopify appsbranded tracking page Shopify appsshipping info sync Shopify appsorder status notifications Shopify appsdropshipping tracking Shopify appsshipping protection Shopify appssmart upsell Shopify appsdelivery date estimates Shopify appsPayPal tracking sync Shopify appscustomer loyalty Shopify apps24/7 support Shopify appspowerful analytics Shopify apps
Key features
- Track orders in real-time with a smart dashboard and sync shipping details to PayPal.
- Automatically notify customers with shipping updates to reduce support inquiries.
- Create a fully branded, multilingual tracking page with customizable features.
Pricing
CWILL Order Tracking pricing plans
Free
$0 /month
- 20 orders/month
- Access to 1,600+ carriers & growing
- Real-time sync & tracking
- Branded & localized tracking page
- Smart shipment dashboard
Essential
$11 /month
- 200 orders/month
- Custom shipment status
- Post-purchase EDD
- AI product recommendations
- Shipping protection
Professional
$59 /month
- 2,000 orders/month
- Auto-translate tracking details
- CSV & PDF export
- Pre-purchase EDD
- Pro integrations: Klaviyo, PayPal, more…
Enterprise
$479 /month
- 25,000 orders/month
- Dedicated tracking channel
- Custom integrations
- Dedicated onboarding manager
- Customer success manager
Not sure which plan to pick? Discuss Free or Essential plans with us, learn about custom pricing, or get a demo.
Here’s an overview of CWILL Order Tracking costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by CWILL Order Tracking is Free. The paid plans offered by CWILL Order Tracking are Essential, Professional, Enterprise.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 20 orders/month, Access to 1,600+ carriers & growing, Real-time sync & tracking, Branded & localized tracking page, Smart shipment dashboard, Dropshipping mode, Basic analytics, Built for customer accounts.
- Essential: the Essential plan costs $11 and comes with a 7-day free trial period. The plan offers a host of features, including 200 orders/month, Custom shipment status, Post-purchase EDD, AI product recommendations, Shipping protection, Shipping notifications, Discount upsells, Advanced analytics.
- Professional: the Professional plan costs $59 and comes with a 7-day free trial period. The plan offers a host of features, including 2,000 orders/month, Auto-translate tracking details, CSV & PDF export, Pre-purchase EDD, Pro integrations: Klaviyo, PayPal, more…, API & Webhooks, Remove CWILL branding, CWILL post-purchase hub.
- Enterprise: the Enterprise plan costs $479 and comes with a 7-day free trial period. The plan offers a host of features, including 25,000 orders/month, Dedicated tracking channel, Custom integrations, Dedicated onboarding manager, Customer success manager, Priority support, And more….
CWILL Order Tracking price summary
| Pricing summary | Free plan available. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $11, $59, $479 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding CWILL Order Tracking pricing plans, see the official website.
Comparison
Top CWILL Order Tracking alternatives — detailed comparison
The table below highlights the crucial differences between CWILL Order Tracking and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (3,179 reviews) | 4.6 ★ (1,503 reviews) | 4.9 ★ (4,481 reviews) | |
| Developed by | CWILL INC | AfterShip | 17TRACK | |
| Launch date | 25 January 2019 | 9 May 2012 | 4 January 2021 | |
| Pricing | Free, $11/month, $59/month, $479/month | Free, $11/month, $70/month | Free, $9/month, $49/month, $159/month | |
| Objective | Order Tracking, Order Search, Tracking Page, Order Monitor | Find Order, Order Status Update, Order Tracking Page, Coverage | Open Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page | |
| Categories | Order tracking, Shipping | Order tracking, Shipping | Order tracking, Shipping | |
| Key features & highlights | ||||
| Purpose | Increase customer happiness and raise your sales by providing a custom tracking experience after purchase. | Order tracking that improves customer satisfaction, cuts down on "Where Is My Order" inquiries, and ensures efficient delivery. | Worldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products. | |
| Features list |
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| Highlights |
| — | — | |
| User reviews and ratings | ||||
| Recommended | 99.0% | 91.0% | 98.8% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 4 | 3 | 4 | |
| Free plan | Available | Available | Available | |
| Free trial | Yes, for 7 day(s) | Yes, for 7 day(s) | No | |
| Technical information | ||||
| Rating | 5.0 ★ | 4.6 ★ | 4.9 ★ | |
| Total reviews | 3,218 | 1,516 | 4,590 | |
| Launch date | 25 January 2019 | 9 May 2012 | 4 January 2021 | |
More details about CWILL Order Tracking
Product description
Monitor your orders in real-time and address issues before customer complaints arise. Create a customized, multilingual tracking page and keep customers updated with shipping notifications, reducing queries about order status. Utilize analytics to enhance shipping solutions and increase sales using a clever upsell system, with support available 24/7 through online chat or email.
AI summary
The app is a Shopify order tracking solution designed to streamline shipment monitoring for merchants and customers. Its core features include automated tracking updates, branded tracking pages, and seamless integration with Shopify notifications, reducing manual tracking efforts and customer inquiries. The app excels in ease of setup, customization, and user-friendly design, with a particularly strong emphasis on responsive, knowledgeable, and efficient customer support that resolves issues promptly. Notable strengths include its reliability, professional tracking interface, and features tailored for dropshipping, such as hiding supplier locations. Some limitations include tracking dependencies on order numbers and emails rather than individual identifiers, and pricing tiers that scale with order volume, which may affect cost-effectiveness for high-volume stores. Overall, the app is a robust tracking tool with exceptional support, though its value may vary based on specific business needs.
Support
For any questions, concerns, or assistance with CWILL Order Tracking, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, CWILL Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the CWILL Order Tracking are available in various languages on the Shopify app store, including German, English, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, Portuguese (Portugal), and Norwegian.
CWILL Order Tracking support information in a nutshell
| Support email | parcelpanel |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | German, English, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, Portuguese (Portugal), and Norwegian |
Integration
The list of top Shopify apps, features or software tools that CWILL Order Tracking seamlessly integrates with are given below.
CheckoutCustomer accountsShopify FlowShopify AdminGorgiasHeadlessJudge.meKlaviyoPageFlyPayPal
Developer
| Name | CWILL INC |
| Profile | See all apps by CWILL INC |
| Website | View developer profile |
| Address | 600 N.Rosemead Blvd #115, Pasadena, CA, 91107 |
Installation
How to install CWILL Order Tracking on your Shopify store
1
Send your details
Your name, email and store domain go straight to the CWILL INC team.
2
The developer gets in touch
CWILL INC contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.9
★★★★★
3,218 total reviews
CWILL Order Tracking has an overall rating of 4.9 stars from a total of 3,218 reviews on the Shopify app store. Of these, 3,186 (99.0%) are positive, 12 (0.4%) are neutral, and 20 (0.6%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★eternafrom United States · 8 November 2026
Amazing customer service, amazing app, genuinely have no complaints. They go above and beyond. They don't just give you the amazing app, they give you all the proper settings to have on as well. Actually 10/10
★★★★★Ultimadeskfrom France · 4 November 2026
Ils sont excellents et le service client est très réactif à l'écoute des utilisateurs de leur application.
★★★★★OH MY BLOCKfrom Switzerland · 2 November 2026
Service client très professionnel, solution complète !
★★★★★Fairway Rebelsfrom France · 29 October 2026
Super Application et hyper réactif. Je recommande a 100%
★★★★★Wipea™ Sverigefrom Sweden · 29 October 2026
Exceptional Support, they fixed the integration issue fast!
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#1
Shipping · Order tracking
Total reviews
3,219
▲ 59 vs 30 days ago
Average rating
4.9 ★
0.00 vs 30 days ago
Top market
US
21.1% of installs · ▲ 0.33%
Category & keyword rankings
Position and market share today
| CategoryShipping | #1 | 10.8% ▼0.8 |
| CategoryOrder tracking | #1 | 16.5% ▼1.2 |
| Keywordorder tracking | #1 | 43.2% ▲23.2 |
| Keywordparcel | #1 | 97.9% ▼0.3 |
Reviews trend
Cumulative reviews · last 6 months
2,766 → 3,219 reviews · rating steady at 4.9★
Ranks #1 in 10 of 10 App Store groups tracked.Open full charts →
CWILL Order Tracking FAQs
How do I install the CWILL Order Tracking Shopify app?
To install CWILL Order Tracking on your Shopify store, click on the CWILL Order Tracking installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install CWILL Order Tracking on your Shopify store, then contact us now.
What are the key features of CWILL Order Tracking?
The key features offered by CWILL Order Tracking to Shopify store owners are:
- Sync and track your order in real time to last-mile delivery, cutting WISMOs.
- A branded, customizable tracking page under your own domain, building loyalty.
- Automatic shipping notifications on tracking events lift delivery transparency.
- Smart upsells & AI recommendations that turn tracking order visits into sales.
- One-click dropshipping mode hides Chinese origin for cross-border stores.
Does CWILL Order Tracking integrate with other Shopify apps or tools?
Yes, CWILL Order Tracking seamlessly integrates with other Shopify apps or tools, such as Use a smart dashboard to track your order quickly and easily, and send parcel tracking information directly to PayPal., Keep your customers updated with easy-to-use ParcelPanel shipping notifications., Customized order tracking page with a lot of personalized features, eliminating the need for 'Where is my order' tickets..
Is there a free trial available for CWILL Order Tracking?
Yes, CWILL Order Tracking offers a 7-day free trial on all its paid plans.
What are the pricing plans for CWILL Order Tracking?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $11/month, $59/month, $479/month, and come with a 7-day free trial period.
How does billing work for CWILL Order Tracking?
CWILL Order Tracking uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, CWILL Order Tracking allows its subscribers to cancel or upgrade their subscription plan at any time.
Does CWILL Order Tracking offer customer support?
Yes, CWILL Order Tracking offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, CWILL Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is CWILL Order Tracking compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.9★★★★★3,218 reviews · 99.0% positive
Writing reviews on ShopDigest is coming soon.
- ETeterna★★★★★
Amazing customer service, amazing app, genuinely have no complaints. They go above and beyond. They don't just give you the amazing app, they give you all the proper settings to have on as well. Actually 10/10
- ULUltimadesk★★★★★
Ils sont excellents et le service client est très réactif à l'écoute des utilisateurs de leur application.
- OMOH MY BLOCK★★★★★
Service client très professionnel, solution complète !
- FRFairway Rebels★★★★★
Super Application et hyper réactif. Je recommande a 100%
- WSWipea™ Sverige★★★★★
Exceptional Support, they fixed the integration issue fast!
- ÉLÉLEVA★★★★★
Buena app de seguimiento y el soporte responde muy rápido. Me resolvieron un problema con la transportista en minutos.
- AFAnimus Forge™★★★★★
me encanta esta app jamas habia tenido un servicio de atencion al cloiente tan bueno y rapido mi problema se resolvio en menos de 15 min y in nada de lio todo perfecto
- BOBohemeForever★★★★★
Très bonne application. Support réactif et performant.
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