by AfterShip
Find Order, Order Status Update, Order Tracking Page, Coverage
Free to install · From $11/mo · 7d trial
Track123 Order Tracking Shopify App by Track123
Manage all your shipments and tracking on one page to increase sales and enhance work productivity. Find Order, Check Order Status, Track Order, Delivery Date of Order
4.9 1,747 reviewsFreePaid from $9/month
Pros and cons
Pros and cons of Track123 Order Tracking
Pros
- Ease of Use: The app is consistently praised for its intuitive and straightforward interface.
- Customer Support: Quick, responsive, and helpful support team frequently highlighted.
- Customization: Extensive options to personalize the app and tracking pages to match brand aesthetics.
- Feature-Rich: Comprehensive tracking features and additional functionalities like real-time updates and analytics.
Cons
- Cost Concerns: A few users mentioned potential future cost considerations when upgrading from the free plan.
Screenshots
About the app
Find Order, Check Order Status, Track Order, Delivery Date of Order
- Shipping Integration: Connect with over 1500 carriers, automatically import orders and correctly match carriers.
- Dropshipping Management: Offer dropshipping mode and conceal/replace specific keywords in tracking details.
- Branded Order Tracking: Follow your order with a tracking page that matches your theme perfectly.
- Marketing Strategy: Increase sales by using direct mail marketing and leading customers back to your tracking page.
- PayPal Tracking Automation: Upload your orders' tracking information to PayPal automatically.
Keywords
custom order tracker Shopify appsbranded tracking page Shopify appsorder status emails Shopify appsdropshipping tracking Shopify appsPaypal tracking sync Shopify appsestimated delivery date Shopify appsWISMO prevention Shopify appsorder tracking analytics Shopify appspersonalized product recommendations Shopify appsshipping issue prevention Shopify appsorder lookup experience Shopify appstrack and trace Shopify appsboost sales tracking Shopify apps
Key features
- Automatically sync and update shipping information from over 1500 carriers in real time.
- Create branded tracking pages that seamlessly match your store’s theme.
- Hide Chinese origin details and carriers for dropshipping to improve customer trust.
Pricing
Track123 Order Tracking pricing plans
STARTER
$0 /month
- 50 orders/month
- Real-time sync & tracking
- Branded & multilingual tracking pages
- Shopify native email notification
- Dropshipping mode
GROWTH
$9 /month
- 300 orders/month
- Product recommendations widget
- Apple wallet tracking
- Custom shipping notifications
- Custom shipping status
ADVANCED
$49 /month
- 2000 orders/month
- Estimated delivery time
- Auto-translate shipment details
- Product recommendation (AI powered)
- Klaviyo, Omnisend integration
Not sure which plan to pick? Discuss STARTER or GROWTH plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Track123 Order Tracking costs for each of the plan(s)
The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by Track123 Order Tracking is STARTER. The paid plans offered by Track123 Order Tracking are GROWTH, ADVANCED.
The details of the plans are outlined below.
- STARTER: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 50 orders/month, Real-time sync & tracking, Branded & multilingual tracking pages, Shopify native email notification, Dropshipping mode, Customer account orders page widget, Order status page widget, Basic analytics.
- GROWTH: the GROWTH plan costs $9 and comes with a 7-day free trial period. The plan offers a host of features, including 300 orders/month, Product recommendations widget, Apple wallet tracking, Custom shipping notifications, Custom shipping status, PayPal & Stripe integration, Advanced analytics, Export shipment data.
- ADVANCED: the ADVANCED plan costs $49 and comes with a 7-day free trial period. The plan offers a host of features, including 2000 orders/month, Estimated delivery time, Auto-translate shipment details, Product recommendation (AI powered), Klaviyo, Omnisend integration, Slack, Gorgias integration, Webhooks for developer, Remove the Track123 branding.
Track123 Order Tracking price summary
| Pricing summary | Free plan available. Free trial available. |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of paid plan(s) | $9, $49 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding Track123 Order Tracking pricing plans, see the official website.
Comparison
Top Track123 Order Tracking alternatives — detailed comparison
The table below highlights the crucial differences between Track123 Order Tracking and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.9 ★ (1,752 reviews) | 4.6 ★ (1,503 reviews) | 5.0 ★ (3,179 reviews) | |
| Developed by | Track123 | AfterShip | CWILL INC | |
| Launch date | 12 January 2022 | 9 May 2012 | 25 January 2019 | |
| Pricing | Free, $9/month, $49/month | Free, $11/month, $70/month | Free, $11/month, $59/month, $479/month | |
| Objective | Find Order, Check Order Status, Track Order, Delivery Date of Order | Find Order, Order Status Update, Order Tracking Page, Coverage | Order Tracking, Order Search, Tracking Page, Order Monitor | |
| Categories | Order tracking, Shipping | Order tracking, Shipping | Order tracking, Shipping | |
| Key features & highlights | ||||
| Purpose | Manage all your shipments and tracking on one page to increase sales and enhance work productivity. | Order tracking that improves customer satisfaction, cuts down on "Where Is My Order" inquiries, and ensures efficient delivery. | Increase customer happiness and raise your sales by providing a custom tracking experience after purchase. | |
| Features list |
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| |
| Highlights | — | — |
| |
| User reviews and ratings | ||||
| Recommended | 97.6% | 91.0% | 99.0% | |
| Pros |
|
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 3 | 3 | 4 | |
| Free plan | Available | Available | Available | |
| Free trial | Yes, for 7 day(s) | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical information | ||||
| Rating | 4.9 ★ | 4.6 ★ | 5.0 ★ | |
| Total reviews | 1,747 | 1,518 | 3,230 | |
| Launch date | 12 January 2022 | 9 May 2012 | 25 January 2019 | |
More details about Track123 Order Tracking
Product description
Track123 is an automated tool that imports and updates the shipping information of your orders in real time from any carrier, eliminating manual work. It offers multilingual tracking pages, smart-triggered notifications for customers, and an order manager to analyze your shipments, helping to increase traffic, boost sales, and save time by reducing customer inquiries about order status.
AI summary
The app is a Shopify order-tracking solution designed to enhance post-purchase customer experience with real-time shipment updates and branded tracking pages. Its key features include an intuitive, customizable interface that seamlessly integrates with store themes, allowing retailers to display tracking information directly on their websites. The app supports multiple carriers, offers analytics for shipment statuses, and includes optional product showcases on tracking pages. Strengths include its user-friendly setup, extensive customization options, and responsive customer support that quickly addresses queries or technical issues. The free plan and affordability are notable benefits, particularly for new businesses. However, some users express a desire for lower pricing tiers. The app is well-regarded for reducing customer inquiries about order status and improving overall satisfaction, though no significant functional limitations are highlighted in the reviews. Its modern design and reliability make it a competitive option for e-commerce stores seeking a streamlined tracking solution.
Support
For any questions, concerns, or assistance with Track123 Order Tracking, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Track123 Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Track123 Order Tracking are available in various languages on the Shopify app store, including English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Spanish, Portuguese (Portugal), Turkish, Russian, Dutch, Swedish, Polish, and Arabic.
Track123 Order Tracking support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Spanish, Portuguese (Portugal), Turkish, Russian, Dutch, Swedish, Polish, and Arabic |
Integration
The list of top Shopify apps, features or software tools that Track123 Order Tracking seamlessly integrates with are given below.
Customer accountsShopify FlowShopify AdminApple walletBing Microsoft TranslatorGoogle MapKlaviyoPaypal&StripeRoyal Mail
Developer
| Name | Track123 |
| Profile | See all apps by Track123 |
| Website | View developer profile |
| Address | 1810 E Sahara Ave Ste 212, Las Vegas, NV, 89104 |
Installation
How to install Track123 Order Tracking on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Track123 team.
2
The developer gets in touch
Track123 contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.9
★★★★★
1,747 total reviews
Track123 Order Tracking has an overall rating of 4.9 stars from a total of 1,747 reviews on the Shopify app store. Of these, 1,705 (97.6%) are positive, 16 (0.9%) are neutral, and 26 (1.5%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Mercer & Holtfrom United States · 15 October 2026
Great service. Quick support turnaround, very polite and proactive. Special thanks to Salma
★★★★★Cloudeellefrom Lithuania · 20 September 2026
Great app. Cheaper than other alternatives but works just as great and has more customization options than others.Customer service is also quick, patient and helpful.
★★★★★Brightcrop Agrofrom India · 7 September 2026
Like the functions. This is what I was looking for since long time.
★★★★★Goldener Wahlfrom Germany · 7 September 2026
My experience was very good; the team was fantastic, cooperative, quick, and professional. It's worth subscribing to.
★★★★★Mariuxefrom Romania · 2 September 2026
The app works excellently, and the support is excellent.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#2
track order · thank-you-order-status-order-tracking
Total reviews
1,748
▲ 10 vs 30 days ago
Average rating
4.9 ★
0.00 vs 30 days ago
Top market
US
27.1% of installs · ▲ 0.04%
Category & keyword rankings
Position and market share today
| Keywordtrack order | #2 | 11.1% ▼0.5 |
| Collectionthank-you-order-status-order-tracking | #2 | 32.4% ▼2.2 |
| Collectionorder-tracking-apps-for-eu | #3 | 14.7% ▼1.3 |
| Keywordorder tracking | #4 | 4.6% ▼2.6 |
Reviews trend
Cumulative reviews · last 6 months
1,506 → 1,748 reviews · rating steady at 4.9★
Ranks #2 in 2 of 10 App Store groups tracked.Open full charts →
Track123 Order Tracking FAQs
How do I install the Track123 Order Tracking Shopify app?
To install Track123 Order Tracking on your Shopify store, click on the Track123 Order Tracking installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Track123 Order Tracking on your Shopify store, then contact us now.
What are the key features of Track123 Order Tracking?
The key features offered by Track123 Order Tracking to Shopify store owners are:
- Sync real-time order updates and send automated emails to reduce WISMO tickets.
- Recommend products and show estimated delivery dates to increase store sales.
- Enable dropshipping mode to hide all China info for dropshipping stores.
- Access shipment analytics for deeper insights and data-driven decisions.
- Auto-sync tracking to PayPal and integrate seamlessly with Klaviyo and more.
Does Track123 Order Tracking integrate with other Shopify apps or tools?
Yes, Track123 Order Tracking seamlessly integrates with other Shopify apps or tools, such as Connect with over 1500 carriers, automatically import orders and correctly match carriers., Offer dropshipping mode and conceal/replace specific keywords in tracking details., Follow your order with a tracking page that matches your theme perfectly..
Is there a free trial available for Track123 Order Tracking?
Yes, Track123 Order Tracking offers a 7-day free trial on all its paid plans.
What are the pricing plans for Track123 Order Tracking?
The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $9/month, $49/month, and come with a 7-day free trial period.
How does billing work for Track123 Order Tracking?
Track123 Order Tracking uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Track123 Order Tracking allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Track123 Order Tracking offer customer support?
Yes, Track123 Order Tracking offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Track123 Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Track123 Order Tracking compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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4.9★★★★★1,747 reviews · 97.6% positive
Writing reviews on ShopDigest is coming soon.
- M&Mercer & Holt★★★★★
Great service. Quick support turnaround, very polite and proactive. Special thanks to Salma
- CLCloudeelle★★★★★
Great app. Cheaper than other alternatives but works just as great and has more customization options than others.Customer service is also quick, patient and helpful.
- BABrightcrop Agro★★★★★
Like the functions. This is what I was looking for since long time.
- GWGoldener Wahl★★★★★
My experience was very good; the team was fantastic, cooperative, quick, and professional. It's worth subscribing to.
- MAMariuxe★★★★★
The app works excellently, and the support is excellent.
- HEHealthyliving★★★★★
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- BKBKC★★★★★
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- MOmotique.nl★★★★★
fast reply and direct answer. was helped quickly in the chat
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