Zigpoll Customer Surveys
by Argonautic Labs
Surveys after purchase and on-site for credit, net promoter score, and other areas.
Free plan · From $39/mo
KNO Post Purchase Surveys Vs Fairing Post Purchase Surveys: Which Shopify App Is Best For Your Store In October 2026?
Discover the power of Shopify apps as we compare KNO Post Purchase Surveys and Fairing Post Purchase Surveys side by side. Evaluate their features, explore their unique benefits, compare their pricing plans and user ratings, and find the perfect fit for your business needs. Let's dive into the comparison table and unlock the possibilities that await your Shopify store.Show more
Fairing leads on 6 of the 7 factors, including rating, total reviews and track record — 196 reviews at 5.0★ and a free plan. Read the full verdict
Comparison
Top KNO Post Purchase Surveys alternatives — detailed comparison
The table below highlights the crucial differences between KNO Post Purchase Surveys and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | ||
| General information | |||
| Ratings | 4.9 ★ (118 reviews) | 5.0 ★ (196 reviews) | |
| Developed by | KnoCommerce Inc | Fairing | |
| Launch date | 19 October 2020 | 7 May 2018 | |
| Pricing | $19/month, $119/month, $299/month | Free, $49/month, $99/month, $149/month | |
| Objective | Surveys to gather customer opinions, insights, and feedback. | Surveys after purchase for credit & more; previously known as Enquire. | |
| Categories | Surveys, Analytics | Surveys, Analytics | |
| Key features & highlights | |||
| Purpose | Grow your business by expanding your ads using dynamic surveys after purchase and strong analytics. | Understand and monitor your ads' performance by adding post purchase surveys to your marketing tools. | |
| Features list |
|
| |
| Highlights |
|
| |
| User reviews and ratings | |||
| Recommended | 97.4% | 99.5% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and plans | |||
| Total pricing plans | 3 | 4 | |
| Free plan | Not available | Available | |
| Free trial | Yes, for 7 day(s) | Yes, for 14 day(s) | |
| Technical information | |||
| Rating | 4.9 ★ | 5.0 ★ | |
| Total reviews | 117 | 196 | |
| Launch date | 19 October 2020 | 7 May 2018 | |
KNO Post Purchase Surveys vs Fairing Post Purchase Surveys: Final Verdict
When choosing the ideal Shopify app for your business, both KNO Post Purchase Surveys and Fairing Post Purchase Surveys offer unique strengths and considerations.
The choice between KNO Post Purchase Surveys and Fairing Post Purchase Surveys depends on your specific needs and priorities. Consider your business requirements, goals, and the features that align most closely with your objectives. Take into account factors such as pricing, user reviews, support quality, and integrations while making a decision.
We recommend thoroughly exploring the features and functionalities of each app. Remember, what works best for one business may not be ideal for another.
Here's a breakdown of key factors to help you choose a winner.
| Factor | Priority | KNO | Fairing | |
|---|---|---|---|---|
| Average Rating | High priority | — | Winner | Detail |
| Total Reviews | High priority | — | Winner | Detail |
| Launch Date | Low priority | — | Winner | Detail |
| Budget | High priority | — | Winner | Detail |
| Support Channel | Medium priority | — | Winner | Detail |
| Integrations | Medium priority | — | Winner | Detail |
| Trial Period | Low priority | Tied | Tied | Detail |
Average Rating
High priorityWhile considering user reviews, take note of the average ratings for KNO Post Purchase Surveys and Fairing Post Purchase Surveys. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, KNO Post Purchase Surveys holds an average rating of 4.9 stars, whereas Fairing Post Purchase Surveys has 5.0 star ratings.
🥇 Winner: Fairing Post Purchase Surveys🥈 Runner Up: KNO Post Purchase Surveys
For complete details, see the Ratings and Reviews section.
Total Reviews
High priorityConsider the total number of reviews KNO Post Purchase Surveys and Fairing Post Purchase Surveys have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, KNO Post Purchase Surveys has received a total of 118 reviews and Fairing Post Purchase Surveys has 196 reviews.
🥇 Winner: Fairing Post Purchase Surveys🥈 Runner Up: KNO Post Purchase Surveys
For complete details, see the Ratings and Reviews section.
Launch Date
Low priorityWhile not a direct measure of quality, consider the launch date of each app - KNO Post Purchase Surveys and Fairing Post Purchase Surveys to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. KNO Post Purchase Surveys and Fairing Post Purchase Surveys were launched on Oct 19, 2020 and May 7, 2018 respectively.
🥇 Winner: Fairing Post Purchase Surveys🥈 Runner Up: KNO Post Purchase Surveys
For complete details, see the Overview of the Apps section.
Budget
High priorityTake the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, KNO Post Purchase Surveys offers 3 pricing plans (0 free plans, 3 paid plans) with an average plan price of $145.67. Fairing Post Purchase Surveys, on the other hand, has a total of 4 pricing plans (1 free plan, 3 paid plans) with an average plan price of $74.25.
🥇 Winner: Fairing Post Purchase Surveys🥈 Runner Up: KNO Post Purchase Surveys
For complete details, see the Pricing Details section.
Support Channel
Medium priorityBoth KNO Post Purchase Surveys and Fairing Post Purchase Surveys provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:
KNO Post Purchase Surveys2 support options
Fairing Post Purchase Surveys3 support options
🥇 Winner: Fairing Post Purchase Surveys🥈 Runner Up: KNO Post Purchase Surveys
For complete details, see the Support section.
Integrations
Medium priorityEvaluate the integration capabilities of KNO Post Purchase Surveys and Fairing Post Purchase Surveys. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.
KNO Post Purchase Surveys8 integrations
Fairing Post Purchase Surveys9 integrations
🥇 Winner: Fairing Post Purchase Surveys🥈 Runner Up: KNO Post Purchase Surveys
For complete details, see the Integrations section.
Trial Period
Low priorityFree trial periods allow you to explore the app's features and functionalities before committing. KNO Post Purchase Surveys comes with a 7-day free trial period. Fairing Post Purchase Surveys, on the other hand, comes with a 14-day free trial period. Take advantage of these trial periods to assess how well each app aligns with your specific business needs.
🥇 Winner: KNO Post Purchase Surveys, Fairing Post Purchase Surveys🥈 Runner Up: N/A
For complete details, see the Features section.
By comparing and weighing these factors, you can make an informed decision and determine the winner between KNO Post Purchase Surveys and Fairing Post Purchase Surveys that aligns best with your requirements and preferences for a successful Shopify app experience.
Shopify Apps Detailed Comparison: KNO Post Purchase Surveys vs Fairing Post Purchase Surveys
In this comprehensive comparison, we'll delve into the details of two Shopify apps: KNO Post Purchase Surveys and Fairing Post Purchase Surveys. Whether you're seeking to optimize marketing efforts, streamline operations, or improve customer engagement, our in-depth analysis will help you make an informed decision.
OverviewKNO Post Purchase Surveys vs Fairing Post Purchase Surveys
Let's dive into the overview of these two apps: KNO Post Purchase Surveys and Fairing Post Purchase Surveys, and uncover how these Shopify apps can elevate your online business and empower you with powerful tools and features.
KNO Post Purchase Surveys Overview
KNO Post Purchase Surveys is a Shopify app developed by Unknown Developer to help merchants with Surveys to gather customer opinions, insights, and feedback. With an average rating of 4.9 stars from 118 reviews, KNO Post Purchase Surveys is one of the top-rated Surveys Shopify apps.
Launch DateOct 19, 2020
PurposeGrow your business by expanding your ads using dynamic surveys after purchase and strong analytics.
Pricing summaryFrom $19/month. Free trial available.
Fairing Post Purchase Surveys Overview
Fairing Post Purchase Surveys is a Shopify app developed by Unknown Developer to help merchants with Surveys after purchase for credit & more; previously known as Enquire. With an average rating of 5.0 stars from 196 reviews, Fairing Post Purchase Surveys is one of the top-rated Surveys Shopify apps.
Launch DateMay 7, 2018
PurposeUnderstand and monitor your ads' performance by adding post purchase surveys to your marketing tools.
Pricing summaryFree plan available. Free trial available.
Features ComparisonKNO Post Purchase Surveys vs Fairing Post Purchase Surveys
While both apps are designed to optimize your Shopify store, their intended uses may vary. Let's take a more in-depth look at each of these apps' features.
KNO Post Purchase Surveys Features
- Setup takes only 5 minutes and includes over 30 complete survey templates with many pre-made questions.
- Advanced strategies and activities to increase customer involvement.
- Using benchmarking and attribution models to improve understanding of ad performance.
- Customer groups created from survey and order data for audience & templates.
- Strong connections with Triple Whale, Peel, Klaviyo and others as well as a restful API.
Fairing Post Purchase Surveys Features
- Link your Shopify customer feedback to order management panels.
- Create a database using information provided directly by your customers.
- Use our strong Rest API and its integrations: Triple Whale, Klaviyo, Recharge, etc.
- Ask specific questions based on whether the person is a new or returning customer, what product they bought, or where they are located.
- Start over 25 ready-made questions (before and after purchase) with just one click.
Pricing PlansKNO Post Purchase Surveys vs Fairing Post Purchase Surveys
There are tons of Shopify apps for small businesses and enterprises alike. From KNO Post Purchase Surveys to Fairing Post Purchase Surveys, each offers a range of pricing packages to accommodate different business needs.
Let's see how the prices of KNO Post Purchase Surveys and Fairing Post Purchase Surveys measure up.
KNO Post Purchase Surveys Pricing Details
KNO Post Purchase Surveys offers 3 paid plans, which cost $19/ month, $119/ month, $299/ month. The paid plans also come with a 7-day free trial period.
Starter
$19 /month
- 1 Survey
- 3 Questions per survey
- Unlimited responses
- Export all data
- Conditional logic
Analyst
$119 /month
- Everything in STARTER...
- 2 Surveys with 999 Questions/survey
- 12 question types
- 4 Audiences
- Actions
Pro
$299 /month
- Everything in ANALYST...
- 4 Surveys
- Survey links
- Unlimited Audiences
- All Question/action types
Fairing Post Purchase Surveys Pricing Details
Fairing Post Purchase Surveys has 4 pricing plans: 1 free and 3 paid. The paid plans cost $49/ month, $99/ month, $149/ month and come with a 14-day free trial period.
Up to 200 orders
$0 /month
- Post-purchase Surveys
- Unlimited Questions & Responses
- Analyze LTV Against Survey Responses
- AI-Generated Attribution Insights
- NPS Surveys
201 to 500 Orders
$49 /month
- Post-purchase Surveys
- Unlimited Questions & Responses
- Analyze LTV Against Survey Responses
- AI-Generated Attribution Insights
- NPS Surveys
501 to 1k Orders
$99 /month
- Post-purchase Surveys
- Unlimited Questions & Responses
- Analyze LTV Against Survey Responses
- AI-Generated Attribution Insights
- NPS Surveys
1,001 to 5k Orders
$149 /month
- Post-purchase Surveys
- Unlimited Questions & Responses
- Analyze LTV Against Survey Responses
- AI-Generated Attribution Insights
- NPS Surveys
User RatingsKNO Post Purchase Surveys vs Fairing Post Purchase Surveys
User feedback and reviews play a crucial role in assessing the quality and effectiveness of any Shopify app. Let's take a closer look at what users are saying about KNO Post Purchase Surveys and Fairing Post Purchase Surveys.
KNO Post Purchase Surveys Ratings
KNO Post Purchase Surveys has garnered an overall rating of 4.9 stars from a total of 118 reviews on the Shopify app store.
4.9★★★★★| 118 reviews
Of the total reviews, 98% are positive, 2% are neutral, and 2% are negative.
✨ AI Summary of KNO Post Purchase Surveys Reviews
Kno is a Shopify app designed to gather customer insights through post-purchase surveys, helping businesses understand attribution, marketing effectiveness, and customer behavior. The app offers customizable, dynamic surveys that integrate seamlessly with Shopify, enabling brands to collect first-party data on discovery channels, purchase motivations, and demographic details. Key features include audience segmentation (new vs. returning customers), Klaviyo integration for automated follow-ups, and dynamic coupon generation. Its intuitive interface allows for quick setup, and the high response rates provide actionable data for marketing, product development, and customer experience improvements. Strengths include exceptional customer support, frequent feature updates, and the ability to uncover hidden attribution insights, particularly valuable in a post-iOS14 landscape. However, some advanced functionalities, such as audience filtering for new customers, require a paid plan, which may limit accessibility for smaller businesses. A minor limitation noted is the occasional need for feature improvements, such as tagging survey answers to orders. Overall, Kno is a robust tool for data-driven brands seeking to optimize their marketing strategies and deepen customer understanding.
Fairing Post Purchase Surveys Ratings
Fairing Post Purchase Surveys has garnered an overall rating of 5.0 stars from a total of 196 reviews on the Shopify app store.
5.0★★★★★| 196 reviews
Of the total reviews, 100% are positive, 0% are neutral, and 0% are negative.
✨ AI Summary of Fairing Post Purchase Surveys Reviews
The app is a Shopify-integrated post-purchase survey tool designed to help businesses gather direct customer feedback on attribution, marketing channels, and shopping experiences. Its core features include customizable surveys, seamless checkout integration, and real-time data collection, with high response rates due to its user-friendly design. The app provides actionable insights into customer acquisition sources, including hard-to-track channels like organic social, influencers, and offline efforts, complementing traditional analytics tools. Strengths include quick setup, intuitive dashboards, and robust integrations with platforms like Klaviyo, Google Sheets, and Slack for automated workflows. The support team is noted for responsiveness and proactive assistance. Limitations include partial reliance on self-reported data, which may not fully replace multi-touch attribution models, and some advanced features may require additional setup. Overall, the app is a cost-effective solution for brands seeking to optimize marketing spend and enhance customer understanding through direct feedback.
Pros and ConsKNO Post Purchase Surveys vs Fairing Post Purchase Surveys
Let's explore the pros and cons of KNO Post Purchase Surveys and Fairing Post Purchase Surveys to better understand their strengths and limitations.
KNO Post Purchase Surveys Pros and Cons
Pros
- Highly responsive and proactive assistance from the team, often praised for going above and beyond.
- Quick and intuitive installation process, frequently described as seamless and user-friendly.
- Provides actionable data on customer behavior, attribution, and preferences, driving marketing and product decisions.
- Surveys yield significant participation, offering reliable and abundant first-party data.
- Allows tailored surveys and dynamic integrations with tools like Klaviyo for targeted follow-ups.
- Smooth compatibility with Shopify, Klaviyo, and other platforms, enhancing workflow efficiency.
- Considered a high-value tool with competitive pricing relative to features offered.
- Regularly updated with new functionalities to address evolving user needs.
- Helps demystify marketing performance in a post-iOS14 landscape.
- Team provides not just technical help but also strategic guidance to maximize tool utility.
Cons
- Some users expressed frustration over essential features (e.g., audience filtering) being paywalled.
- Occasional reports of paid features not functioning as expected, with unclear resolution timelines.
- Lack of multilingual options noted as a barrier for non-English users.
Fairing Post Purchase Surveys Pros and Cons
Pros
- The app is quick to install and configure, often taking less than 10 minutes to start collecting data.
- Users report exceptionally high survey completion rates, often exceeding 50%, providing reliable data.
- The app delivers actionable insights into customer acquisition, behavior, and preferences, aiding marketing strategies.
- Works well with platforms like Shopify, Klaviyo, Google Sheets, and Slack, enhancing data utility.
- The support team is frequently praised for being responsive, knowledgeable, and proactive.
- Users appreciate the flexibility to tailor questions and survey designs to fit their brand and needs.
- Features like Slack integration allow for immediate feedback and quick decision-making.
- The dashboard and survey tools are intuitive, making data analysis straightforward.
- Provides clarity on marketing channel effectiveness, especially for organic and hard-to-track sources.
- Regular updates and new features keep the app relevant and valuable.
Cons
- Some users note the app doesn’t solve all attribution challenges, particularly for complex multi-touch scenarios.
- A few reviewers mention slight constraints in fully customizing survey flows or question formats.
- While the app is easy to set up, extracting nuanced insights may require additional effort or support.
- A few users hint at the cost being a consideration for very small or early-stage businesses.
Featured IntegrationsKNO Post Purchase Surveys vs Fairing Post Purchase Surveys
Seamless integration with other tools and platforms is crucial for maximizing the functionality and efficiency of your Shopify store. Let's explore the integration capabilities of KNO Post Purchase Surveys and Fairing Post Purchase Surveys, and see how effortlessly these apps can enhance your store operations.
KNO Post Purchase Surveys Integrations
KNO Post Purchase Surveys offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:
Customer accountsShopify FlowGoogle AnalyticsKlaviyoPeel InsightsReChargeTikTokTriple Whale
Fairing Post Purchase Surveys Integrations
Fairing Post Purchase Surveys offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:
Customer accountsShopify POSShopify FlowAnalyticsCheckout ExtensionsFlowGoogle SheetsKlaviyoTriple Whale
SupportKNO Post Purchase Surveys vs Fairing Post Purchase Surveys
The support team plays a vital role in resolving queries, offering guidance, and addressing concerns related to KNO Post Purchase Surveys and Fairing Post Purchase Surveys. Their expertise and responsiveness are key considerations for ensuring a seamless app experience.
KNO Post Purchase Surveys User Support
For any inquiries or assistance regarding KNO Post Purchase Surveys, their dedicated support team is here to assist you. You can reach out to them via email at [email protected].
Fairing Post Purchase Surveys User Support
For any inquiries or assistance regarding Fairing Post Purchase Surveys, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, Fairing Post Purchase Surveys offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.
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FAQs for KNO Post Purchase Surveys and Fairing Post Purchase Surveys
1. What is the key difference between these Shopify apps: KNO Post Purchase Surveys and Fairing Post Purchase Surveys?
When comparing various Shopify apps, their main objective sets them apart. KNO Post Purchase Surveys is designed to help merchants with Surveys to gather customer opinions, insights, and feedback.. On the other hand, Fairing Post Purchase Surveys focuses on Surveys after purchase for credit & more; previously known as Enquire.. Assessing these differences will help you determine which app aligns best with your unique business needs.
2. Which app between KNO Post Purchase Surveys and Fairing Post Purchase Surveys offers free pricing plan options for Shopify merchants?
KNO Post Purchase Surveys has no free plans. Fairing Post Purchase Surveys has 1 free plan.
3. What are the pricing plans for KNO Post Purchase Surveys and Fairing Post Purchase Surveys?
While the specific pricing plans may vary for each app, here's a general breakdown:
KNO Post Purchase Surveys offers a total of 3 pricing plans: 0 free plans and 3 paid plans. Paid plan costs: $19/ month, $119/ month, $299/ month. Free plan costs: Not available.
Fairing Post Purchase Surveys offers a total of 4 pricing plans: 1 free plan and 3 paid plans. Paid plan costs: $49/ month, $99/ month, $149/ month. Free plan cost: Free.
4. Is there a free trial available for KNO Post Purchase Surveys and Fairing Post Purchase Surveys?
KNO Post Purchase Surveys comes with a 7-day free trial period. Fairing Post Purchase Surveys, on the other hand, comes with a 14-day free trial period.
5. What are the integration options available for KNO Post Purchase Surveys and Fairing Post Purchase Surveys?
KNO Post Purchase Surveys: Customer accounts, Shopify Flow, Google Analytics, Klaviyo, Peel Insights, ReCharge, TikTok, Triple Whale.
Fairing Post Purchase Surveys: Customer accounts, Shopify POS, Shopify Flow, Analytics, Checkout Extensions, Flow, Google Sheets, Klaviyo, Triple Whale.
6. What are the support options available for KNO Post Purchase Surveys and Fairing Post Purchase Surveys?
KNO Post Purchase Surveys · Email: [email protected] · Website: https://knocommerce.com
Fairing Post Purchase Surveys · Email: [email protected] · Website: https://fairing.co/?utm_source=shpfy_app_store&utm_medium=listing_link · FAQ: http://docs.fairing.co/docs/?utm_source=shpfy_app_store&utm_medium=listing_link
7. Are KNO Post Purchase Surveys and Fairing Post Purchase Surveys compatible with my Shopify theme?
Generally, KNO Post Purchase Surveys and Fairing Post Purchase Surveys are designed to be compatible with most Shopify themes. However, it is always advisable to review the app documentation or contact the app's support team to ensure seamless integration with your specific theme.
8. Which app between KNO Post Purchase Surveys and Fairing Post Purchase Surveys is better?
Determining which app between KNO Post Purchase Surveys and Fairing Post Purchase Surveys is better depends on your specific business requirements. It is recommended to thoroughly evaluate each app based on various factors such as customer reviews, support, integrations, and functionalities to make an informed decision that aligns best with your unique requirements.
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Compared in this guide
KNO Post Purchase Surveys
4.9 ★ · 118 reviews · From $19/mo
Fairing Post Purchase Surveys
5.0 ★ · 196 reviews · Free plan
Verdict at a glance
Fairing takes 6 of the 7 comparison factors, including rating, total reviews and track record.
🥇 Winner: Fairing Post Purchase Surveys🥈 Runner Up: KNO Post Purchase Surveys
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