by Dondy
Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service.
Free plan · From $6.99/mo · 7d trial
DC: WhatsApp Marketing + API Shopify App by DelightChat
Manage customer service on platforms like WhatsApp, Instagram, Facebook, Email and Chat. Send marketing messages through WhatsApp. Handle customer service via WhatsApp, send out marketing messages.
4.8 225 reviewsPaid from $29/month
Pros and cons
Pros and cons of DC: WhatsApp Marketing + API
Pros
- Excellent Customer Support: Consistently praised for being responsive, helpful, and proactive in resolving issues.
- User-Friendly Interface: Intuitive design and easy navigation make the app accessible for both tech and non-tech users.
- Omnichannel Integration: Seamlessly combines WhatsApp, email, and social media platforms into a unified dashboard.
- Powerful Automation: Features like WhatsApp marketing, chatbots, and workflow automation enhance efficiency.
Cons
- Occasional Notification Issues: Some users report missed alerts for new messages or updates.
- Limited Customization & Reporting: Growing brands request more advanced analytics and customization options.
Screenshots
About the app
Handle customer service via WhatsApp, send out marketing messages.
- Multichannel Customer Support: Handle customer messages from WhatsApp, Instagram, Facebook, Email, and Live Chat.
- Efficient Communication: Give team members chat tasks, respond quickly using templates and automations.
- WhatsApp Broadcast campaigns: Send sales campaigns to your customers via WhatsApp Broadcast and boost your sales.
- E-Commerce Strategies: Retrieve lost carts, share order tracking links, enhance customer retention marketing.
- WhatsApp Business API and Verification: Get authorized WhatsApp Business API access and Green Badge.
Keywords
WhatsApp marketing Shopify appsWhatsApp abandoned cart Shopify appsWhatsApp API Shopify appsWhatsApp broadcast Shopify appsWhatsApp customer support Shopify appsWhatsApp cart recovery Shopify appsWhatsApp order tracking Shopify appsWhatsApp retention marketing Shopify appsWhatsApp green tick Shopify appsWhatsApp helpdesk Shopify appsWhatsApp automation Shopify appsWhatsApp chat templates Shopify appsWhatsApp sales boost Shopify appsWhatsApp official API Shopify appsWhatsApp multi-channel Shopify apps
Key features
- Manage customer messages from WhatsApp, Instagram, Facebook, email, and live chat in one place.
- Automate responses and assign chats to team members for faster resolution.
- Send targeted WhatsApp broadcasts to boost sales and engagement.
Pricing
DC: WhatsApp Marketing + API pricing plans
Startup
$29 /month
- Support Inbox: WA, IG, FB, Email, Chat
- Chatbot, Self-Service Widget, Mobile App
- GPT AI Agent (10k free tokens/mo)
- WA Marketing: Cart & Checkout Recovery
- COD Verification & COD to Prepaid Flows
Scale
$99 /month
- Everything in Startup +
- 20 Team Members
- 10 Support Channels
- 3 Shopify Stores
- Support + Marketing ROI Analytics
Growth
$299 /month
- Everything in Scale +
- 50 Team Members
- 25 Support Channels
- Unlimited Shopify Stores
- Dedicated Account Manager
Not sure which plan to pick? Discuss Startup or Scale plans with us, learn about custom pricing, or get a demo.
Here’s an overview of DC: WhatsApp Marketing + API costs for each of the plan(s)
The app has 3 pricing plans: 0 free and 3 paid. The paid plans offered by DC: WhatsApp Marketing + API are Startup, Scale, Growth.
The details of the plans are outlined below.
- Startup: the Startup plan costs $29 and comes with a 14-day free trial period. The plan offers a host of features, including Support Inbox: WA, IG, FB, Email, Chat, Chatbot, Self-Service Widget, Mobile App, GPT AI Agent (10k free tokens/mo), WA Marketing: Cart & Checkout Recovery, COD Verification & COD to Prepaid Flows, WhatsApp Broadcast Campaigns + Catalog, Shopify Flow Workflows Integration, Free Green Tick Application.
- Scale: the Scale plan costs $99 and comes with a 14-day free trial period. The plan offers a host of features, including Everything in Startup +, 20 Team Members, 10 Support Channels, 3 Shopify Stores, Support + Marketing ROI Analytics, 1:1 Personalised Onboarding, Email, WA Support, Optional: Back in Stock Alerts ($20/mo).
- Growth: the Growth plan costs $299 and comes with a 14-day free trial period. The plan offers a host of features, including Everything in Scale +, 50 Team Members, 25 Support Channels, Unlimited Shopify Stores, Dedicated Account Manager, Done For You Onboarding, Email, WA, Google Meet Support, Optional: Back in Stock Alerts ($30/mo).
DC: WhatsApp Marketing + API price summary
| Pricing summary | From $29/month. Free trial available. |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $29, $99, $299 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding DC: WhatsApp Marketing + API pricing plans, see the official website.
Comparison
Top DC: WhatsApp Marketing + API alternatives — detailed comparison
The table below highlights the crucial differences between DC: WhatsApp Marketing + API and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.9 ★ (224 reviews) | 4.9 ★ (825 reviews) | 4.8 ★ (1,357 reviews) | |
| Developed by | DelightChat | Dondy | TIDIO LLC | |
| Launch date | 25 January 2021 | 15 March 2023 | 14 July 2014 | |
| Pricing | $29/month, $99/month, $299/month | Free, $6.99/month, $79.99/month, $159.99/month | Free, $29/month, $29/month, $39/month | |
| Objective | Handle customer service via WhatsApp, send out marketing messages. | Abandoned cart recovery, AI agent & automations on WhatsApp | Live chat is enhanced with chatbots for superior customer support. | |
| Categories | Abandoned cart, Helpdesk | Abandoned cart, Chat | Chat, Helpdesk | |
| Key features & highlights | ||||
| Purpose | Manage customer service on platforms like WhatsApp, Instagram, Facebook, Email and Chat. Send marketing messages through WhatsApp. | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | Lyro AI is a customer experience platform offering live chat, chatbot services, ticket processing, email marketing, and more. | |
| Features list |
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| Highlights | — |
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| User reviews and ratings | ||||
| Recommended | 96.4% | 96.3% | 93.5% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 3 | 4 | 4 | |
| Free plan | Not available | Available | Available | |
| Free trial | Yes, for 14 day(s) | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical information | ||||
| Rating | 4.9 ★ | 4.9 ★ | 4.8 ★ | |
| Total reviews | 225 | 831 | 1,363 | |
| Launch date | 25 January 2021 | 15 March 2023 | 14 July 2014 | |
More details about DC: WhatsApp Marketing + API
Product description
DelightChat assists teams in enhancing customer service and increasing productivity through an omnichannel support inbox. It also aids in sales growth by utilizing WhatsApp for marketing campaigns, broadcasts, and customer retention efforts. Furthermore, it facilitates official WhatsApp Business API access for brands.
AI summary
DelightChat is an omnichannel customer support and marketing app that centralizes communication across WhatsApp, email, and social media platforms like Facebook and Instagram into a single dashboard. Its key features include automation workflows, campaign analytics, and Shopify integration, enabling businesses to streamline customer interactions, improve response times, and enhance engagement. The app excels in user-friendly design, robust automation capabilities, and seamless multi-channel management, making it particularly effective for e-commerce businesses. A standout strength is its highly responsive and proactive customer support team, frequently noted for prompt issue resolution and hands-on assistance. However, some limitations include occasional technical complexities during setup, inconsistent notification reliability, and a need for deeper customization and reporting features to better serve scaling brands. While the app is praised for its cost-effectiveness and comprehensive functionality, a few users report delays in support responses and minor bugs. Overall, DelightChat is a versatile solution for businesses seeking to consolidate and automate customer communications efficiently.
Support
For any questions, concerns, or assistance with DC: WhatsApp Marketing + API, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, DC: WhatsApp Marketing + API offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the DC: WhatsApp Marketing + API are available in various languages on the Shopify app store, including English.
DC: WhatsApp Marketing + API support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that DC: WhatsApp Marketing + API seamlessly integrates with are given below.
Shopify FlowEmailFacebook Messenger & CommentsFastrr, FlexyPe, CashfreeInstagram DM & CommentsRazorpay, Gokwik, Shopflo, OCCWhatsApp Business API
Developer
| Name | DelightChat |
| Profile | See all apps by DelightChat |
| Website | View developer profile |
| Address | Gopal Krishna Complex, 45/3 Residency Road, MG Road, BENGALURU, KA, 560025 |
Installation
How to install DC: WhatsApp Marketing + API on your Shopify store
1
Send your details
Your name, email and store domain go straight to the DelightChat team.
2
The developer gets in touch
DelightChat contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.8
★★★★★
225 total reviews
DC: WhatsApp Marketing + API has an overall rating of 4.8 stars from a total of 225 reviews on the Shopify app store. Of these, 217 (96.4%) are positive, 3 (1.3%) are neutral, and 5 (2.2%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Xiarafrom India · 29 September 2026
Great support team. It's easy to setup and they explain the dashboard quite well. The pricing seems better than most competitors. I had enabled this for months without using it but they were kind enough to refund the unused subscription amount. Would definitely recommend this tool to all brand owners.
★★★★★SERENE SNAANAfrom India · 6 August 2026
onboarding integration was very smooth. plantform is realy simple to understand and start using.
★★★★★Boldifulfrom India · 10 July 2026
We've been using DelightChat for the past 2.5-3 years, and it's been fantastic. It seamlessly brings all our social media channels and emails into one place, making day-to-day customer support and automations incredibly simple and efficient.What truly stands out is their support team. Whenever we've reached out, they've been prompt, helpful, and have typically resolved our queries within 2-4 hours. It's been a dependable platform that has significantly streamlined our customer support operations.
★★★★★The Sooteefrom India · 2 July 2026
We recently started using DelightChat for our WhatsApp automations and broadcast messaging, and it’s been a great addition to our workflow.It has significantly reduced the amount of manual effort involved in customer communication while helping us respond more consistently and efficiently. The automation features have streamlined several repetitive tasks, allowing our team to focus on more meaningful customer interactions.The result has been a noticeable improvement in both customer satisfaction and the overall customer experience.A special mention to the DelightChat support team as well—they’ve been incredibly responsive and helpful whenever we’ve needed assistance, making the onboarding and day-to-day experience smooth and hassle-free.Overall, we’ve had a very positive experience and are happy to recommend DelightChat to businesses looking to streamline their customer communication.
★★★★★Vanilla Moonfrom India · 8 June 2026
The customer care service is very prompt & helpful.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#6
Exit pop-ups
Total reviews
225
No change vs 30 days ago
Average rating
4.8 ★
0.00 vs 30 days ago
Top market
IN
63.9% of installs
Category & keyword rankings
Position and market share today
| KeywordExit pop-ups | #6 | 0.5% ▲0.2 |
| KeywordFeedback surveys | #7 | 0.2% ▼0.2 |
| KeywordOpt-in pop-ups | #8 | 0.2% ▲0.2 |
| KeywordResponse templates | #9 | 0.1% ▼0.0 |
Reviews trend
Cumulative reviews · last 6 months
205 → 225 reviews · rating steady at 4.8★
Ranks #6 in 1 of 10 App Store groups tracked.Open full charts →
DC: WhatsApp Marketing + API FAQs
How do I install the DC: WhatsApp Marketing + API Shopify app?
To install DC: WhatsApp Marketing + API on your Shopify store, click on the DC: WhatsApp Marketing + API installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install DC: WhatsApp Marketing + API on your Shopify store, then contact us now.
What are the key features of DC: WhatsApp Marketing + API?
The key features offered by DC: WhatsApp Marketing + API to Shopify store owners are:
- Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number
- Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat
- Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses
- Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts
- Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
Does DC: WhatsApp Marketing + API integrate with other Shopify apps or tools?
Yes, DC: WhatsApp Marketing + API seamlessly integrates with other Shopify apps or tools, such as Handle customer messages from WhatsApp, Instagram, Facebook, Email, and Live Chat., Give team members chat tasks, respond quickly using templates and automations., Send sales campaigns to your customers via WhatsApp Broadcast and boost your sales..
Is there a free trial available for DC: WhatsApp Marketing + API?
Yes, DC: WhatsApp Marketing + API offers a 14-day free trial on all its paid plans.
What are the pricing plans for DC: WhatsApp Marketing + API?
The app offers 3 paid plans, which cost $29/month, $99/month, $299/month, and come with a 14-day free trial period.
How does billing work for DC: WhatsApp Marketing + API?
DC: WhatsApp Marketing + API uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, DC: WhatsApp Marketing + API allows its subscribers to cancel or upgrade their subscription plan at any time.
Does DC: WhatsApp Marketing + API offer customer support?
Yes, DC: WhatsApp Marketing + API offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, DC: WhatsApp Marketing + API offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is DC: WhatsApp Marketing + API compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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Writing reviews on ShopDigest is coming soon.
- XIXiara★★★★★
Great support team. It's easy to setup and they explain the dashboard quite well. The pricing seems better than most competitors. I had enabled this for months without using it but they were kind enough to refund the unused subscription amount. Would definitely recommend this tool to all brand owners.
- SSSERENE SNAANA★★★★★
onboarding integration was very smooth. plantform is realy simple to understand and start using.
- BOBoldiful★★★★★
We've been using DelightChat for the past 2.5-3 years, and it's been fantastic. It seamlessly brings all our social media channels and emails into one place, making day-to-day customer support and automations incredibly simple and efficient.What truly stands out is their support team. Whenever we've reached out, they've been prompt, helpful, and have typically resolved our queries within 2-4 hours. It's been a dependable platform that has significantly streamlined our customer support operations.
DEDelightChatDeveloperHi Team Boldiful,It means a lot to know that DelightChat has been a dependable part of your customer support operations for nearly three years. Thank you for sharing such a thoughtful review and for highlighting the prompt support you’ve received from our team.We’re really grateful for your continued trust and look forward to supporting you for many more years.– Nithya from DelightChat Support Team
- TSThe Sootee★★★★★
We recently started using DelightChat for our WhatsApp automations and broadcast messaging, and it’s been a great addition to our workflow.It has significantly reduced the amount of manual effort involved in customer communication while helping us respond more consistently and efficiently. The automation features have streamlined several repetitive tasks, allowing our team to focus on more meaningful customer interactions.The result has been a noticeable improvement in both customer satisfaction and the overall customer experience.A special mention to the DelightChat support team as well—they’ve been incredibly responsive and helpful whenever we’ve needed assistance, making the onboarding and day-to-day experience smooth and hassle-free.Overall, we’ve had a very positive experience and are happy to recommend DelightChat to businesses looking to streamline their customer communication.
DEDelightChatDeveloperThank you so much for taking the time to share such a thoughtful review! 💛We're delighted to hear that DelightChat has helped streamline your WhatsApp automation and customer communication while reducing manual effort for your team. It means a lot to know our support team has been able to make your onboarding and day-to-day experience smooth as well.Thank you for trusting us, and we look forward to supporting your continued growth.– Balaji from DelightChat Support Team
- VMVanilla Moon★★★★★
The customer care service is very prompt & helpful.
DEDelightChatDeveloperThank you for your continued trust in DelightChat over the years!We're thrilled to hear that you've found our customer support prompt and helpful. Your support means a lot to us.– Nithya from DelightChat Support Team
- CICINCO★★★★★
loving the app!!! just starting but for now super good and all the services here
DEDelightChatDeveloperThank you so much for the lovely review! 😊We're excited to have you onboard and are glad you're enjoying the platform so far. We look forward to supporting your journey and helping you get even more value from DelightChat.– Dharmapriya from DelightChat Support Team
- SPSaab Pakistan★★★★★
The team is giving me good help and support on my very difficult step, which I FACE IN DELIGHTCHAT
DEDelightChatDeveloperThank you so much for your kind review!We're glad our team could support you through the challenges you faced during setup and onboarding. Helping our customers every step of the way is what we strive for.– Balaji from DelightChat Support Team
- CDCraft Delights★★★★★
Thank you Priya Maam for helping and being available throughout to fix the problem, excellent support
DEDelightChatDeveloperThank you for your wonderful feedback!We're delighted to hear that Dharmapriya was able to assist you and help resolve the issue. Your appreciation means a lot to us, and we'll be sure to share your kind words with her.– Nithya from DelightChat Support Team
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