DC: WhatsApp Marketing + API Shopify App
by DelightChatManage customer service on platforms like WhatsApp, Instagram, Facebook, Email and Chat. Send marketing messages through WhatsApp. Handle customer service via WhatsApp, send out marketing messages.
4.8
(196)
SERENE SNAANA, India
onboarding integration was very smooth. plantform is realy simple to understand and start using.
Install in your Shopify Store
DC: WhatsApp Marketing + API Charts
Track DC: WhatsApp Marketing + API's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of DC: WhatsApp Marketing + API
Pros
Excellent Customer Support: Consistently praised for being responsive, helpful, and proactive in resolving issues.
User-Friendly Interface: Intuitive design and easy navigation make the app accessible for both tech and non-tech users.
Omnichannel Integration: Seamlessly combines WhatsApp, email, and social media platforms into a unified dashboard.
Powerful Automation: Features like WhatsApp marketing, chatbots, and workflow automation enhance efficiency.
Cons
Occasional Notification Issues: Some users report missed alerts for new messages or updates.
Limited Customization & Reporting: Growing brands request more advanced analytics and customization options.
Screenshots
About the App
Handle customer service via WhatsApp, send out marketing messages.
- Multichannel Customer Support: Handle customer messages from WhatsApp, Instagram, Facebook, Email, and Live Chat.
- Efficient Communication: Give team members chat tasks, respond quickly using templates and automations.
- WhatsApp Broadcast campaigns: Send sales campaigns to your customers via WhatsApp Broadcast and boost your sales.
- E-Commerce Strategies: Retrieve lost carts, share order tracking links, enhance customer retention marketing.
- WhatsApp Business API and Verification: Get authorized WhatsApp Business API access and Green Badge.
Keywords
Key Features
- Manage customer messages from WhatsApp, Instagram, Facebook, email, and live chat in one place.
- Automate responses and assign chats to team members for faster resolution.
- Send targeted WhatsApp broadcasts to boost sales and engagement.
Pricing
DC: WhatsApp Marketing + API Pricing Plans
Startup
$29/month
Support Inbox: WA, IG, FB, Email, Chat
Chatbot, Self-Service Widget, Mobile App
GPT AI Agent (10k free tokens/mo)
WA Marketing: Cart & Checkout Recovery
COD Verification & COD to Prepaid Flows
Scale
$99/month
Everything in Startup +
20 Team Members
10 Support Channels
3 Shopify Stores
Support + Marketing ROI Analytics
Growth
$299/month
Everything in Scale +
50 Team Members
25 Support Channels
Unlimited Shopify Stores
Dedicated Account Manager
Not sure which plan to pick? Discuss Startup or Scale plans with us, learn about custom pricing, or get a demo.
Here's an overview of DC: WhatsApp Marketing + API costs for each of the plan(s):
The app offers 3 paid plan(s). The paid plan(s) offered by DC: WhatsApp Marketing + API: (Startup, Scale, Growth).
The details of the plan(s) are outlined below:
Startup: The Startup plan costs $29 and comes with a 14-day free trial period. The plan offers a host of features, including Support Inbox: WA, IG, FB, Email, Chat, Chatbot, Self-Service Widget, Mobile App, GPT AI Agent (10k free tokens/mo), WA Marketing: Cart & Checkout Recovery, COD Verification & COD to Prepaid Flows, WhatsApp Broadcast Campaigns + Catalog, Shopify Flow Workflows Integration, Free Green Tick Application.
Scale: The Scale plan costs $99 and comes with a 14-day free trial period. The plan offers a host of features, including Everything in Startup +, 20 Team Members, 10 Support Channels, 3 Shopify Stores, Support + Marketing ROI Analytics, 1:1 Personalised Onboarding, Email, WA Support, Optional: Back in Stock Alerts ($20/mo).
Growth: The Growth plan costs $299 and comes with a 14-day free trial period. The plan offers a host of features, including Everything in Scale +, 50 Team Members, 25 Support Channels, Unlimited Shopify Stores, Dedicated Account Manager, Done For You Onboarding, Email, WA, Google Meet Support, Optional: Back in Stock Alerts ($30/mo).
DC: WhatsApp Marketing + API Price Summary
| Pricing summary | From $29/month. Free trial available. |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $29, $99, $299 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding DC: WhatsApp Marketing + API app pricing plans, see the official website.
DC: WhatsApp Marketing + API Shopify App Discounts
If you are looking for discounts on DC: WhatsApp Marketing + API app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with DelightChat to secure better deals on the DC: WhatsApp Marketing + API app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about DC: WhatsApp Marketing + API
“onboarding integration was very smooth. plantform is realy simple to understand and start using. ”
“We've been using DelightChat for the past 2.5-3 years, and it's been fantastic. It seamlessly brings all our social media channels and emails into one place, making day-to-day customer support and automations incredibly simple and efficient.What truly stands out is their support team. Whenever we've reached out, they've been prompt, helpful, and have typically resolved our queries within 2-4 hours. It's been a dependable platform that has significantly streamlined our customer support operations.”
“We recently started using DelightChat for our WhatsApp automations and broadcast messaging, and it’s been a great addition to our workflow.It has significantly reduced the amount of manual effort involved in customer communication while helping us respond more consistently and efficiently. The automation features have streamlined several repetitive tasks, allowing our team to focus on more meaningful customer interactions.The result has been a noticeable improvement in both customer satisfaction and the overall customer experience.A special mention to the DelightChat support team as well—they’ve been incredibly responsive and helpful whenever we’ve needed assistance, making the onboarding and day-to-day experience smooth and hassle-free.Overall, we’ve had a very positive experience and are happy to recommend DelightChat to businesses looking to streamline their customer communication.”
Trusted By
Trusted by the best Shopify stores
SERENE SNAANA
India
Boldiful
India
The Sootee
India
Vanilla Moon
India
CINCO
Portugal
Saab Pakistan
Pakistan
Craft Delights
India
Oblique
India
Manage customer service on platforms like WhatsApp, Instagram, Facebook, Email and Chat. Send marketing messages through WhatsApp.
Multichannel Customer Service
Handle all your customer questions from one place - DelightChat - which includes WhatsApp, Instagram DMs, Facebook Messenger, Email, and Live Chat.
WhatsApp Business Official API
Obtain an official phone number for WhatsApp Business API for support and sales. Apply for a Green Tick on WhatsApp for free.
26 times return on investment through WhatsApp advertising
Use the official API to send WhatsApp Broadcasts to customers. Automate recovery of abandoned carts, confirm orders, and send delivery notifications.
Comparison
Top DC: WhatsApp Marketing + API Alternatives Detailed Comparison
The table below highlights the crucial differences between DC: WhatsApp Marketing + API and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.8(208 reviews) | 4.8(783 reviews) | |
| Developed by | DelightChat | Dondy | |
| Launch Date | 1/25/2021 | 3/15/2023 | |
| Pricing | $29/month, $99/month, $299/month | Free, $6.99/month, $79.99/month, $159.99/month | |
| Objective | Handle customer service via WhatsApp, send out marketing messages. | Abandoned cart recovery, AI agent & automations on WhatsApp | |
| Categories | Abandoned cart, Helpdesk | Abandoned cart, Chat | |
| Key Features & Highlights | |||
| Purpose | Manage customer service on platforms like WhatsApp, Instagram, Facebook, Email and Chat. Send marketing messages through WhatsApp. | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 96.4% | 0.0% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 3 | 4 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 14 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.8 | 4.8 | |
| Total Reviews | 196 | 625 | |
| Launch Date | 1/25/2021 | 3/15/2023 | |
| SD Points | 259 | 356 | |
More Details About DC: WhatsApp Marketing + API
Product Description
DelightChat assists teams in enhancing customer service and increasing productivity through an omnichannel support inbox. It also aids in sales growth by utilizing WhatsApp for marketing campaigns, broadcasts, and customer retention efforts. Furthermore, it facilitates official WhatsApp Business API access for brands.
AI Summary
DelightChat is an omnichannel customer support and marketing app that centralizes communication across WhatsApp, email, and social media platforms like Facebook and Instagram into a single dashboard. Its key features include automation workflows, campaign analytics, and Shopify integration, enabling businesses to streamline customer interactions, improve response times, and enhance engagement. The app excels in user-friendly design, robust automation capabilities, and seamless multi-channel management, making it particularly effective for e-commerce businesses. A standout strength is its highly responsive and proactive customer support team, frequently noted for prompt issue resolution and hands-on assistance. However, some limitations include occasional technical complexities during setup, inconsistent notification reliability, and a need for deeper customization and reporting features to better serve scaling brands. While the app is praised for its cost-effectiveness and comprehensive functionality, a few users report delays in support responses and minor bugs. Overall, DelightChat is a versatile solution for businesses seeking to consolidate and automate customer communications efficiently.
Support
For any questions, concerns, or assistance with DC: WhatsApp Marketing + API, the dedicated support team is readily available to help.Please contact the developer through their partner page for support. Additionally, DC: WhatsApp Marketing + API offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
DC: WhatsApp Marketing + API Support Information In A Nutshell:
| Support Email: | Not available |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that DC: WhatsApp Marketing + API seamlessly integrates are given below:
Developer
Name: DelightChat
Website: /partners/delightchat
Address: Gopal Krishna Complex, 45/3 Residency Road, MG Road, BENGALURU, KA, 560025
Looking to install DC: WhatsApp Marketing + API app on your store?
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DC: WhatsApp Marketing + API Q&A
How does this app improve customer support?
It centralizes messages from WhatsApp, Instagram, Facebook, email, and live chat into one dashboard, enabling faster responses with templates and automated workflows.
Can I recover abandoned carts via WhatsApp?
Yes, the app automates abandoned cart recovery messages, sends order tracking links, and boosts sales by re-engaging customers through WhatsApp notifications.
Is WhatsApp Business API access included?
Yes, it provides official WhatsApp Business API access and assists in applying for the Green Tick verification to enhance brand credibility.
How does WhatsApp marketing boost sales?
It lets you send targeted broadcasts, back-in-stock alerts, and retention campaigns directly to customers, leveraging WhatsApp’s high engagement rates.
Can I manage multiple Shopify stores?
Higher-tier plans support unlimited Shopify stores, multichannel inboxes, and dedicated account managers for scalable business growth.
Does it automate order confirmations?
Yes, it sends automated order confirmations, delivery updates, and COD verifications via WhatsApp, reducing manual follow-ups.
Is team collaboration supported?
Teams can assign chats, use shared templates, and collaborate across channels (WhatsApp, email, social media) for efficient customer service.
What’s the benefit of the Green Tick?
It authenticates your brand on WhatsApp, increasing trust and improving message deliverability for marketing and support interactions.
Can I segment customers for campaigns?
Yes, create customer segments to send personalized broadcasts, retention offers, or back-in-stock alerts via WhatsApp for higher conversions.
Are onboarding services provided?
Premium plans include 1:1 onboarding and a dedicated manager to streamline setup and maximize app features.
Customer Reviews
DC: WhatsApp Marketing + API has an overall rating of 4.9 stars from a total of 196 reviews on the Shopify app store. Of these, 192 (98.0%) are positive, 2 (1.0%) are neutral, and 2 (1.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
onboarding integration was very smooth. plantform is realy simple to understand and start using.
We've been using DelightChat for the past 2.5-3 years, and it's been fantastic. It seamlessly brings all our social media channels and emails into one place, making day-to-day customer support and automations incredibly simple and efficient.What truly stands out is their support team. Whenever we've reached out, they've been prompt, helpful, and have typically resolved our queries within 2-4 hours. It's been a dependable platform that has significantly streamlined our customer support operations.
We've been using DelightChat for the past 2.5-3 years, and it's been fantastic. It seamlessly brings all our social media channels and emails into one place, making day-to-day customer support and automations incredibly simple and efficient.What truly stands out is their support team. Whenever we've reached out, they've been prompt, helpful, and have typically resolved our queries within 2-4 hours. It's been a dependable platform that has significantly streamlined our customer support operations.
We recently started using DelightChat for our WhatsApp automations and broadcast messaging, and it’s been a great addition to our workflow.It has significantly reduced the amount of manual effort involved in customer communication while helping us respond more consistently and efficiently. The automation features have streamlined several repetitive tasks, allowing our team to focus on more meaningful customer interactions.The result has been a noticeable improvement in both customer satisfaction and the overall customer experience.A special mention to the DelightChat support team as well—they’ve been incredibly responsive and helpful whenever we’ve needed assistance, making the onboarding and day-to-day experience smooth and hassle-free.Overall, we’ve had a very positive experience and are happy to recommend DelightChat to businesses looking to streamline their customer communication.
We recently started using DelightChat for our WhatsApp automations and broadcast messaging, and it’s been a great addition to our workflow.It has significantly reduced the amount of manual effort involved in customer communication while helping us respond more consistently and efficiently. The automation features have streamlined several repetitive tasks, allowing our team to focus on more meaningful customer interactions.The result has been a noticeable improvement in both customer satisfaction and the overall customer experience.A special mention to the DelightChat support team as well—they’ve been incredibly responsive and helpful whenever we’ve needed assistance, making the onboarding and day-to-day experience smooth and hassle-free.Overall, we’ve had a very positive experience and are happy to recommend DelightChat to businesses looking to streamline their customer communication.
The customer care service is very prompt & helpful.
The customer care service is very prompt & helpful.
loving the app!!! just starting but for now super good and all the services here
loving the app!!! just starting but for now super good and all the services here
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install DC: WhatsApp Marketing + API on your Shopify store
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Get a personalized setup plan
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Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
DC: WhatsApp Marketing + API FAQ's
How do I install the DC: WhatsApp Marketing + API Shopify app?
To install DC: WhatsApp Marketing + API app on your Shopify store, click on the DC: WhatsApp Marketing + API installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install DC: WhatsApp Marketing + API on your Shopify store, then contact us now.
What are the key features of DC: WhatsApp Marketing + API?
The key features offered by DC: WhatsApp Marketing + API to Shopify store owners are:
- ✅Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number
- ✅Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat
- ✅Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses
- ✅Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts
- ✅Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
Does DC: WhatsApp Marketing + API integrate with other Shopify apps or tools?
Yes, DC: WhatsApp Marketing + API seamlessly integrates with other Shopify apps or tools, such as Handle customer messages from WhatsApp, Instagram, Facebook, Email, and Live Chat., Give team members chat tasks, respond quickly using templates and automations., Send sales campaigns to your customers via WhatsApp Broadcast and boost your sales..
Is there a free trial available for DC: WhatsApp Marketing + API?
Yes, DC: WhatsApp Marketing + API offers 14 days free trial on all its paid plans.
What are the pricing plans for DC: WhatsApp Marketing + API?
The app offers 3 paid plans, which cost $29/month, $99/month, $299/month. The paid plans also come with a 14-day free trial period.
How does billing work for DC: WhatsApp Marketing + API?
DC: WhatsApp Marketing + API uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, DC: WhatsApp Marketing + API allows its subscribers to cancel or upgrade their subscription plan at any time.
Does DC: WhatsApp Marketing + API offer customer support? How can I get assistance?
Yes, DC: WhatsApp Marketing + API offers a dedicated support team for any kind of app-related assistance. Please reach out to us for any additional support needs.
Additionally, DC: WhatsApp Marketing + API offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is DC: WhatsApp Marketing + API compatible with my Shopify theme?
Please reach out to us for any additional support needs to confirm its compatibility with your specific Shopify theme.
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