DC: Marketing on WhatsApp API by DelightChat
Manage customer service on platforms like WhatsApp, Instagram, Facebook, Email and Chat. Send marketing messages through WhatsApp. Handle customer service via WhatsApp, send out marketing messages.
4.8
(196)
Unknown Store, Unknown Country
Amazing customer support!The app itself is great, but the support team is what really makes it stand out. I had a small issue with configuration and Support Agent jumped in immediately to fix it. It’s rare to get such fast responses. 10/10 service.
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DC: Marketing on WhatsApp API Charts
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Pros and Cons
Pros and Cons of DC: Marketing on WhatsApp API
Pros
Excellent Customer Support: Consistently praised for being responsive, helpful, and proactive in resolving issues.
User-Friendly Interface: Intuitive design and easy navigation make the app accessible for both tech and non-tech users.
Omnichannel Integration: Seamlessly combines WhatsApp, email, and social media platforms into a unified dashboard.
Powerful Automation: Features like WhatsApp marketing, chatbots, and workflow automation enhance efficiency.
Cons
Occasional Notification Issues: Some users report missed alerts for new messages or updates.
Limited Customization & Reporting: Growing brands request more advanced analytics and customization options.
Screenshots
About the App
Handle customer service via WhatsApp, send out marketing messages.
- Multichannel Customer Support: Handle customer messages from WhatsApp, Instagram, Facebook, Email, and Live Chat.
- Efficient Communication: Give team members chat tasks, respond quickly using templates and automations.
- WhatsApp Broadcast campaigns: Send sales campaigns to your customers via WhatsApp Broadcast and boost your sales.
- E-Commerce Strategies: Retrieve lost carts, share order tracking links, enhance customer retention marketing.
- WhatsApp Business API and Verification: Get authorized WhatsApp Business API access and Green Badge.
Keywords
Key Features
- Manage customer messages from WhatsApp, Instagram, Facebook, email, and live chat in one place.
- Automate responses and assign chats to team members for faster resolution.
- Send targeted WhatsApp broadcasts to boost sales and engagement.
Pricing
DC: Marketing on WhatsApp API Pricing Plans
Startup
$29/month
Support Inbox: WA, IG, FB, Email, Chat
WA Broadcast Campaigns + Catalog
Abandoned Cart & Checkout Recovery on WA
COD Verification & COD to Prepaid Flows
Chatbot, Self-Service Widget, Mobile App
Scale
$99/month
Everything in Startup +
20 Team Members
10 Support Channels
3 Shopify Stores
Support + Marketing ROI Analytics
Growth
$299/month
Everything in Scale +
50 Team Members
25 Support Channels
Unlimited Shopify Stores
Dedicated Account Manager
Not sure which plan to pick? Discuss Startup or Scale plans with us, learn about custom pricing, or get a demo.
Here's an overview of DC: Marketing on WhatsApp API costs for each of the plan(s):
The app offers 3 paid plan(s). The paid plan(s) offered by DC: Marketing on WhatsApp API: (Startup, Scale, Growth).
The details of the plan(s) are outlined below:
Startup: The Startup plan costs $29 and comes with a 14-day free trial period. The plan offers a host of features, including Support Inbox: WA, IG, FB, Email, Chat, WA Broadcast Campaigns + Catalog, Abandoned Cart & Checkout Recovery on WA, COD Verification & COD to Prepaid Flows, Chatbot, Self-Service Widget, Mobile App, Free Green Tick Application, Shopify Flow Workflows Integration, GPT AI Assistant (10,000 free tokens/mo).
Scale: The Scale plan costs $99 and comes with a 14-day free trial period. The plan offers a host of features, including Everything in Startup +, 20 Team Members, 10 Support Channels, 3 Shopify Stores, Support + Marketing ROI Analytics, 1:1 Personalised Onboarding, Email, WA Support, Optional: Back in Stock Alerts ($20/mo).
Growth: The Growth plan costs $299 and comes with a 14-day free trial period. The plan offers a host of features, including Everything in Scale +, 50 Team Members, 25 Support Channels, Unlimited Shopify Stores, Dedicated Account Manager, Done For You Onboarding, Email, WA, Google Meet Support, Optional: Back in Stock Alerts ($30/mo).
DC: Marketing on WhatsApp API Price Summary
| Pricing summary | From $29/month. Free trial available. |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $29, $99, $299 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding DC: Marketing on WhatsApp API app pricing plans, see the official website.
DC: Marketing on WhatsApp API Shopify App Discounts
If you are looking for discounts on DC: Marketing on WhatsApp API app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with DelightChat to secure better deals on the DC: Marketing on WhatsApp API app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about DC: Marketing on WhatsApp API
“Amazing customer support!The app itself is great, but the support team is what really makes it stand out. I had a small issue with configuration and Support Agent jumped in immediately to fix it. It’s rare to get such fast responses. 10/10 service.”
“Title: Smooth Setup & Excellent Support Review:We’ve been using this app for our Linen Culture store, and it’s been a great experience so far! The setup was simple, and the support team is quick and very helpful whenever we need assistance.The app works smoothly with Shopify — perfect for managing our orders, customer chats, and automations. Highly recommended for anyone looking to streamline their store operations and improve customer experience.— Linen Culture (www.linenculture.in)”
“Dharmapriya S is ULTRA supportive, an excellent guide in setting up this service. Thank you so much!”
Trusted By
Trusted by the best Shopify stores
LINEN CULTURE
India
Mister Miller
United Kingdom
ببساطة
Kuwait
BABOONS
India
Simona Flowers and Gift Shop
Kenya
Azurina
India
NETE.IN
India
Manage customer service on platforms like WhatsApp, Instagram, Facebook, Email and Chat. Send marketing messages through WhatsApp.
Multichannel Customer Service
Handle all your customer questions from one place - DelightChat - which includes WhatsApp, Instagram DMs, Facebook Messenger, Email, and Live Chat.
WhatsApp Business Official API
Obtain an official phone number for WhatsApp Business API for support and sales. Apply for a Green Tick on WhatsApp for free.
26 times return on investment through WhatsApp advertising
Use the official API to send WhatsApp Broadcasts to customers. Automate recovery of abandoned carts, confirm orders, and send delivery notifications.
Comparison
Top DC: Marketing on WhatsApp API Alternatives Detailed Comparison
The table below highlights the crucial differences between DC: Marketing on WhatsApp API and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.8(187 reviews) | 4.8(773 reviews) | |
| Developed by | DelightChat | Dondy | |
| Launch Date | 1/25/2021 | 3/15/2023 | |
| Pricing | $29/month, $99/month, $299/month | Free, $6.99/month, $79.99/month, $159.99/month | |
| Objective | Handle customer service via WhatsApp, send out marketing messages. | Abandoned cart recovery, AI agent & automations on WhatsApp | |
| Categories | Abandoned cart, Helpdesk | Abandoned cart, Chat | |
| Key Features & Highlights | |||
| Purpose | Manage customer service on platforms like WhatsApp, Instagram, Facebook, Email and Chat. Send marketing messages through WhatsApp. | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | |
| Features List |
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| Highlights |
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| User Reviews and Ratings | |||
| Recommended % | 98.1% | 95.5% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 3 | 4 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 14 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.8 | 4.8 | |
| Total Reviews | 196 | 625 | |
| Launch Date | 1/25/2021 | 3/15/2023 | |
| SD Points | 259 | 356 | |
More Details About DC: Marketing on WhatsApp API
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DC: Marketing on WhatsApp API Q&A
Customer Reviews
DC: Marketing on WhatsApp API has an overall rating of 4.9 stars from a total of 196 reviews on the Shopify app store. Of these, 192 (98.0%) are positive, 2 (1.0%) are neutral, and 2 (1.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Amazing customer support!The app itself is great, but the support team is what really makes it stand out. I had a small issue with configuration and Support Agent jumped in immediately to fix it. It’s rare to get such fast responses. 10/10 service.
Title: Smooth Setup & Excellent Support Review:We’ve been using this app for our Linen Culture store, and it’s been a great experience so far! The setup was simple, and the support team is quick and very helpful whenever we need assistance.The app works smoothly with Shopify — perfect for managing our orders, customer chats, and automations. Highly recommended for anyone looking to streamline their store operations and improve customer experience.— Linen Culture (www.linenculture.in)
Dharmapriya S is ULTRA supportive, an excellent guide in setting up this service. Thank you so much!
everything is amazing, prices are very resunable compared to what you are getting, and one of the best customer support experiences I have ever had
Amazing support and easy to useDelightChat has made WhatsApp marketing so much easier for our store. The setup is simple, and their customer support is amazing — always prompt and ready to help with any questions. Highly recommend!
Video Demo and Screenshots
Product Screenshots
Installation Steps
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