AfterShip Returns & Exchanges
by AfterShip
Return Policy, Refunds, Exchange, Return Label, Store Credit
Free plan · From $19/mo · 7d trial
EcoReturns: AI powered Returns Shopify App by Saara Inc
An app using artificial intelligence and chatbots to automate Returns & Exchanges, saving your time, money, and reducing emissions. Decrease refunds, simplify returns and exchanges, and save on postal costs.
4.8 126 reviewsFreePaid from $29/month
Pros and cons
Pros and cons of EcoReturns: AI powered Returns
Pros
- Automation Efficiency: The app significantly streamlines returns and exchanges with advanced AI-driven automation, reducing manual workload.
- Customer Support Quality: Responsive and knowledgeable support team, frequently praised for quick issue resolution and helpful guidance.
- User-Friendly Interface: Intuitive design and easy navigation make the app accessible for both casual and power users.
- Seamless Integration: Smooth compatibility with Shopify and other logistics partners, enhancing operational efficiency.
Cons
- Bug Issues on Setup: Some users reported encountering bugs during initial setup and testing, requiring prolonged fixes.
- Licensing and Activation Problems: Instances of subscription activation delays and confusion over payment verification.
Screenshots
About the app
Decrease refunds, simplify returns and exchanges, and save on postal costs.
- Automated order processing: Set up automatic pickups, shipping labels, refunds, store credits and exchanges.
- Shipping Options: Use existing discount labels/shipping or link your own shipping provider.
- AI-powered Growth Solutions: AI tools designed to increase profits by reducing returns and Return to Origin (RTO).
- APIs and Integrations: Integration with shipping carriers, third-party logistics, enterprise resource planning, order management system, customer relationship management, and dropshipping through APIs.
- Customer chatbot: ChatGPT-powered chatbot for a great customer experience.
Keywords
AI returns automation Shopify appsautomate exchanges Shopify appsrefund optimization Shopify appsAI prevent returns Shopify appsautomated shipping labels Shopify appsstore credits Shopify appsreturns management Shopify appsexchange encouragement Shopify appsAI returns tools Shopify appsautomated pickups Shopify appsreduce refunds Shopify appssmart credits Shopify appsChatGPT support Shopify appsreturns automation Shopify appsshipping carrier integrations Shopify apps3PL integrations Shopify appsERP integrations Shopify appsOMS integrations Shopify appsCRM integrations Shopify appsdropship integrations Shopify apps
Key features
- Automate pickups, shipping labels, refunds, and exchanges to save time.
- Integrate with preferred shipping carriers or use discounted label options.
- AI tools reduce return risks and improve profitability with smart insights.
Pricing
EcoReturns: AI powered Returns pricing plans
Starter
$0 /month
- 20 returns per month included
- Fully branded return experience
- Unlimited return reasons & policies
- Manual approvals
- Inbuilt discounted shipping labels
Smart Automation
$29 /month
- Everything in Starter
- Auto process refunds and exchanges
- Variant exchange first flow
- Connect 100+ integrations
- Deep analytics & reports
Scale AI
$99 /month
- Everything in Smart Automation
- Save money with Refund optimizer
- Return routing to multiple warehouses
- Smart rules & unlimited automations
- Exchange payment collection
Enterprise
$299 /month
- Everything in Scale AI
- Custom Integrations
- Custom features
- Personalized onboarding support
- Quarterly return process review
Not sure which plan to pick? Discuss Starter or Smart Automation plans with us, learn about custom pricing, or get a demo.
Here’s an overview of EcoReturns: AI powered Returns costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by EcoReturns: AI powered Returns is Starter. The paid plans offered by EcoReturns: AI powered Returns are Smart Automation, Scale AI, Enterprise.
The details of the plans are outlined below.
- Starter: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 20 returns per month included, Fully branded return experience, Unlimited return reasons & policies, Manual approvals, Inbuilt discounted shipping labels, Email notifications, Single language support.
- Smart Automation: the Smart Automation plan costs $29 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Starter, Auto process refunds and exchanges, Variant exchange first flow, Connect 100+ integrations, Deep analytics & reports, Self-service tracking for customers, Store credit & partial refunds, Multi Language support.
- Scale AI: the Scale AI plan costs $99 and comes with a 14-day free trial period. The plan offers a host of features, including Everything in Smart Automation, Save money with Refund optimizer, Return routing to multiple warehouses, Smart rules & unlimited automations, Exchange payment collection, Return sub-reasons & deep insights, APIs and Webhook support, 24/7 Priority support.
- Enterprise: the Enterprise plan costs $299 and comes with a 30-day free trial period. The plan offers a host of features, including Everything in Scale AI, Custom Integrations, Custom features, Personalized onboarding support, Quarterly return process review, SLA backed support, Dedicated account manager.
EcoReturns: AI powered Returns price summary
| Pricing summary | Free plan available. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $29, $99, $299 |
| Free trial available | Yes, for 30 day(s) |
For further information regarding EcoReturns: AI powered Returns pricing plans, see the official website.
Comparison
Top EcoReturns: AI powered Returns alternatives — detailed comparison
The table below highlights the crucial differences between EcoReturns: AI powered Returns and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.9 ★ (125 reviews) | 4.7 ★ (1,543 reviews) | 4.9 ★ (130 reviews) | |
| Developed by | Saara Inc | AfterShip | Synctrack | |
| Launch date | 12 August 2021 | 28 February 2017 | 13 March 2023 | |
| Pricing | Free, $29/month, $99/month, $299/month | Free, $19/month, $119/month | Free, $19.99/month, $49.99/month, $149.99/month | |
| Objective | Decrease refunds, simplify returns and exchanges, and save on postal costs. | Return Policy, Refunds, Exchange, Return Label, Store Credit | — | |
| Categories | Returns and exchanges, Returns and warranty - Other | Returns and exchanges, Returns and warranty - Other | Returns and exchanges, Returns and warranty - Other | |
| Key features & highlights | ||||
| Purpose | An app using artificial intelligence and chatbots to automate Returns & Exchanges, saving your time, money, and reducing emissions. | Automated system for brands to handle returns quickly and reclaim lost revenue. | Easy and quick returns & exchanges. Helps retain customers and increase revenue. | |
| Features list |
|
|
| |
| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 94.4% | 90.9% | 97.7% | |
| Pros |
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| |
| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 4 | 3 | 4 | |
| Free plan | Available | Available | Available | |
| Free trial | Yes, for 7 day(s) | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical information | ||||
| Rating | 4.9 ★ | 4.7 ★ | 4.9 ★ | |
| Total reviews | 126 | 1,544 | 132 | |
| Launch date | 12 August 2021 | 28 February 2017 | 13 March 2023 | |
More details about EcoReturns: AI powered Returns
Product description
EcoReturns is a top-rated Shopify app that automates returns and exchanges, thereby minimizing refunds and frauds. It offers a customizable return portal with policy settings and notifications, and smoothly transfers data from other platforms like Loop Returns, Aftership, etc. The app uses automation for shipping labels, pickups, and RMA to enhance the post-purchase experience and customer satisfaction.
AI summary
The app specializes in automating returns and exchanges for Shopify stores, leveraging AI-driven features to streamline workflows and reduce manual effort. Its strengths include a user-friendly interface, seamless integration with Shopify and third-party logistics providers, and customizable return policies. The app offers self-service functionality for customers, enabling them to initiate returns or exchanges independently, which enhances operational efficiency and customer satisfaction. Support is frequently highlighted as responsive and knowledgeable, with timely resolution of issues. However, some limitations include occasional delays in addressing technical bugs, inconsistent communication in certain cases, and challenges with specific integrations or settings adjustments. While the app generally delivers robust automation and analytics, a few users report discrepancies between promised features and actual performance, particularly in complex use cases. Overall, it is a comprehensive solution for return management, though its effectiveness may vary depending on specific business requirements and support responsiveness.
Support
For any questions, concerns, or assistance with EcoReturns: AI powered Returns, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, EcoReturns: AI powered Returns offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the EcoReturns: AI powered Returns are available in various languages on the Shopify app store, including English, German, and Italian.
EcoReturns: AI powered Returns support information in a nutshell
| Support email | care |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English, German, and Italian |
Integration
The list of top Shopify apps, features or software tools that EcoReturns: AI powered Returns seamlessly integrates with are given below.
Customer accountsAustralia postCanada PostDHL & 200+ IntegrationsGorgiasUSPSWhatsapp
Developer
| Name | Saara Inc |
| Profile | See all apps by Saara Inc |
| Website | View developer profile |
| Address | 5523 Clove Hitch Lp,, Fremont, CA, 94555 |
Installation
How to install EcoReturns: AI powered Returns on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Saara Inc team.
2
The developer gets in touch
Saara Inc contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.8
★★★★★
126 total reviews
EcoReturns: AI powered Returns has an overall rating of 4.8 stars from a total of 126 reviews on the Shopify app store. Of these, 119 (94.4%) are positive, 2 (1.6%) are neutral, and 5 (4.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Yagcho DEfrom Germany · 1 September 2026
Good tool for a fair price. The tool itself can be personalized because they have a dedicated customer service, which was why we choose the tool.
★★★★★Dennison Fashion Indiafrom India · 5 August 2026
We had a wonderful and smooth experience with the panel. The assigned point of contact was also very responsive and provided quick resolutions to all our queries.
★★★★★youngridersclothingfrom India · 5 August 2026
Its really help us to automate all return and exchange order
★★★★★Prisachi Officialfrom India · 27 July 2026
Working with Them since 2 Years and Have Never Faced Any Issues , Overall A Great Product
★★★★★GENRAGEfrom India · 15 July 2026
App works really well for all our exchange and return requests. Great support. Have been using it for a while now, easy to use and great value for money
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#1
AI-powered
Total reviews
126
▲ 1 vs 30 days ago
Average rating
4.8 ★
▼ 0.03 vs 30 days ago
Top market
IN
81.8% of installs · ▼ 11.04%
Category & keyword rankings
Position and market share today
| KeywordAI-powered | #1 | 18.5% ▲15.2 |
| CategoryReturns and warranty - Other | #9 | 3.2% ▼1.8 |
| KeywordRefunds | #9 | 0.0% ▲0.0 |
| KeywordIn-store returns | #12 | 0.0% ▼0.0 |
Reviews trend
Cumulative reviews · last 6 months
117 → 126 reviews · rating 4.8★ (−0.03)
Ranks #1 in 1 of 10 App Store groups tracked.Open full charts →
EcoReturns: AI powered Returns FAQs
How do I install the EcoReturns: AI powered Returns Shopify app?
To install EcoReturns: AI powered Returns on your Shopify store, click on the EcoReturns: AI powered Returns installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install EcoReturns: AI powered Returns on your Shopify store, then contact us now.
What are the key features of EcoReturns: AI powered Returns?
The key features offered by EcoReturns: AI powered Returns to Shopify store owners are:
- Automate Pickups, Shipping labels, refunds, credits, notifications & exchanges.
- Choose inbuilt discounted shipping rates or plug in your own carriers.
- Highly configurable return portal, policies, reasons, sub-reasons & automations.
- Integrate with Carriers, 3PL, ERP, OMS, CRM, Dropship etc, using API & Webhooks.
- AI tools for lower refunds, credits, RTO & chat for better experience & margins.
Does EcoReturns: AI powered Returns integrate with other Shopify apps or tools?
Yes, EcoReturns: AI powered Returns seamlessly integrates with other Shopify apps or tools, such as Set up automatic pickups, shipping labels, refunds, store credits and exchanges., Use existing discount labels/shipping or link your own shipping provider., AI tools designed to increase profits by reducing returns and Return to Origin (RTO)..
Is there a free trial available for EcoReturns: AI powered Returns?
Yes, EcoReturns: AI powered Returns offers a 30-day free trial on all its paid plans.
What are the pricing plans for EcoReturns: AI powered Returns?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $29/month, $99/month, $299/month, and come with a 30-day free trial period.
How does billing work for EcoReturns: AI powered Returns?
EcoReturns: AI powered Returns uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, EcoReturns: AI powered Returns allows its subscribers to cancel or upgrade their subscription plan at any time.
Does EcoReturns: AI powered Returns offer customer support?
Yes, EcoReturns: AI powered Returns offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, EcoReturns: AI powered Returns offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is EcoReturns: AI powered Returns compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
Synctrack Returns & Exchanges
by Synctrack
Easy and quick returns & exchanges. Helps retain customers and increase revenue.
Free plan · From $19.99/mo · 7d trial
CWILL Returns & Exchanges
by Channelwill
Make returns easy to cut costs, keep customers, and regain revenue.
Free plan · From $29/mo · 14d trial
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- YDYagcho DE★★★★★
Good tool for a fair price. The tool itself can be personalized because they have a dedicated customer service, which was why we choose the tool.
- DFDennison Fashion India★★★★★
We had a wonderful and smooth experience with the panel. The assigned point of contact was also very responsive and provided quick resolutions to all our queries.
- YOyoungridersclothing★★★★★
Its really help us to automate all return and exchange order
- POPrisachi Official★★★★★
Working with Them since 2 Years and Have Never Faced Any Issues , Overall A Great Product
SISaara IncDeveloperThank you for the trust over the years! A smooth, issue-free experience is exactly what we work toward, and it's great to hear that's been yours. We're always here if anything comes up.
- GEGENRAGE★★★★★
App works really well for all our exchange and return requests. Great support. Have been using it for a while now, easy to use and great value for money
SISaara IncDeveloperThank you so much for the kind words! Two years in and still going strong - that means a lot to us. Glad the exchange and return flows are working well for you, and our support team is always here whenever you need us. 🙌
- LEleTrendz★★★★★
EcoReturns has been a promising solution for managing returns efficiently. The product is easy to use, packed with useful automation, and the support team is highly responsive and always ready to help. A great experience overall!
SISaara IncDeveloperThanks for the thoughtful review! We built EcoReturns around automation so teams can spend less time on returns and more time growing - great to hear that's landing. Our support team will be thrilled to read this. Reach out anytime!
- MYMyRaymond★★★★★
Great support. App works as described! easy to use panel, clean dashboard and seamless integration with other platforms.
SISaara IncDeveloperThank you for the great review! A clean, easy-to-use dashboard and smooth integrations are exactly what we set out to build, so it's good to hear it's working that way for you. Our support team is always around if you need anything.
- FIFizzye★★★★★
I’ve been using EcoReturns and my experience has been excellent. Their app is well-designed, easy to navigate, and makes handling product exchanges extremely smooth. The functionality is reliable and efficient, helping me streamline the exchange process without any complications. What truly sets them apart is their customer support — always responsive, knowledgeable, and ready to assist whenever I need help. Overall, EcoReturns has been a valuable addition to my business and I’m very satisfied with their service.
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