StoreFAQ: Product FAQ Chatbot
by Storeware
Free plan · From $7.99/mo
FAQify Shopify App by Zifyapps
Allows you to quickly create a visually appealing FAQ page or Product FAQ that matches your store's theme. Support Center, Frequently Asked Questions page, Product Query section, Product divisions, FAQ Template
4.7 26 reviewsFreePaid from $4.99/month
Pros and cons
Pros and cons of FAQify
Pros
- Excellent Customer Support: Responsive and helpful support team, with frequent mentions of quick issue resolution and personalized assistance.
- Ease of Use: Intuitive interface and straightforward setup, often highlighted as user-friendly even for non-technical users.
- Customization Options: Wide range of design templates and editing features, allowing users to tailor FAQ pages to their needs.
- Fast Performance: App runs smoothly with minimal lag, and updates or changes are processed quickly.
Cons
- Limited Language Support: Lack of native multilingual functionality, requiring developer intervention for translations.
- Free Plan Restrictions: Free version has significant limitations, making it impractical for most store owners.
Screenshots
About the app
Support Center, Frequently Asked Questions page, Product Query section, Product divisions, FAQ Template
- Responsive FAQ: Includes interactive elements for your FAQ page - Product FAQ.
- Ajax FAQ Creation: Use ajax to include FAQ group, question and answer without needing to refresh the page.
- Schema Markup FAQ: Frequently Asked Questions coding structure
- Smart Editor Features: Using the smart editor, you can easily insert FAQ content, images, and videos.
- Product FAQ: Display FAQs on any page: present unique FAQs on various product pages (Product FAQs).
Keywords
FAQ page builder Shopify appsProduct FAQ Shopify appsresponsive FAQ page Shopify appsFAQ schema markup Shopify appsFAQ content editor Shopify appsembed video FAQ Shopify appsFAQ for product page Shopify appseasy FAQ setup Shopify appsFAQ without reload Shopify appssmart FAQ editor Shopify apps
Key features
- Create responsive FAQ pages that adapt seamlessly to mobile and desktop.
- Add FAQ groups and questions instantly without page reloads using Ajax.
- Improve SEO with built-in FAQ schema markup for better search rankings.
Pricing
FAQify pricing plans
FREE
$0 /month
- 1 FAQ group
- 15 FAQ items
- 8 FAQ templates
- Live Preview
- Smart Text Editor
Basic
$4.99 /month
- FREE +
- 5 FAQ groups
- Unlimited FAQ items
- No Copyright
Unlimited
$9.99 /month
- Basic +
- Unlimited FAQ groups
- Unlimited FAQ items
Not sure which plan to pick? Discuss FREE or Basic plans with us, learn about custom pricing, or get a demo.
Here’s an overview of FAQify costs for each of the plan(s)
The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by FAQify is FREE. The paid plans offered by FAQify are Basic, Unlimited.
The details of the plans are outlined below.
- FREE: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 1 FAQ group, 15 FAQ items, 8 FAQ templates, Live Preview, Smart Text Editor, Upload images. Embed Video, Product FAQ, And much more..
- Basic: the Basic plan costs $4.99 and comes with a 7-day free trial period. The plan offers a host of features, including FREE +, 5 FAQ groups, Unlimited FAQ items, No Copyright.
- Unlimited: the Unlimited plan costs $9.99 and comes with a 7-day free trial period. The plan offers a host of features, including Basic +, Unlimited FAQ groups, Unlimited FAQ items.
FAQify price summary
| Pricing summary | Free plan available. Free trial available. |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of paid plan(s) | $4.99, $9.99 |
| Free trial available | Yes, for 7 day(s) |
Comparison
Top FAQify alternatives — detailed comparison
The table below highlights the crucial differences between FAQify and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 4.7 ★ (26 reviews) | 5.0 ★ (159 reviews) | 5.0 ★ (483 reviews) | |
| Developed by | Zifyapps | Storeware | MOOSE INNOVATIONS INC. | |
| Launch date | 31 May 2021 | 3 January 2024 | 22 August 2023 | |
| Pricing | Free, $4.99/month, $9.99/month | Free, $7.99/month, $14.99/month, $49.99/month | Free, $19/month, $49/month, $249/month | |
| Objective | Support Center, Frequently Asked Questions page, Product Query section, Product divisions, FAQ Template | — | — | |
| Categories | FAQ | FAQ, Product content | Chat, FAQ | |
| Key features & highlights | ||||
| Purpose | Allows you to quickly create a visually appealing FAQ page or Product FAQ that matches your store's theme. | Create AI FAQ pages, product FAQs, FAQ schema, instant answers & live chat with AI Chatbot | Gather tickets in one place, track support's effectiveness, and make sure customers are happy. | |
| Features list |
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| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 92.3% | 98.1% | 99.8% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 3 | 4 | 4 | |
| Free plan | Available | Available | Available | |
| Free trial | Yes, for 7 day(s) | No | Yes, for 7 day(s) | |
| Technical information | ||||
| Rating | 4.7 ★ | 5.0 ★ | 5.0 ★ | |
| Total reviews | 26 | 156 | 485 | |
| Launch date | 31 May 2021 | 3 January 2024 | 22 August 2023 | |
More details about FAQify
Product description
A FAQ page, particularly a Product FAQ, is essential for business websites to save time on sales calls/emails and assist customers in making purchase decisions independently. FAQify can help create an effective and attractive FAQ page that matches your store theme, ultimately supporting your customers and boosting sales.
AI summary
The app is a Shopify FAQ solution designed to create, customize, and manage FAQ pages with ease. It offers drag-and-drop functionality, multiple design templates, and seamless integration across store pages, including product, category, and standalone FAQ sections. Key strengths include intuitive customization, responsive customer support, and fast issue resolution. The app supports rich formatting, multilingual adjustments (with developer assistance), and visually appealing layouts with icons and accordion displays. However, limitations include occasional technical glitches, such as FAQs appearing on unintended pages or publishing delays, and restricted functionality in the free plan. While praised for its user-friendly interface and reliable support, some users note the need for improved granular control over FAQ placement, such as targeting specific collections or categories. Overall, it provides a robust, aesthetically flexible FAQ system with strong customer service, though minor usability refinements could enhance its performance.
Support
For any questions, concerns, or assistance with FAQify, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the FAQify are available in various languages on the Shopify app store, including English.
FAQify support information in a nutshell
| Support email | zifyapps |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that FAQify seamlessly integrates with are given below.
Shopify Admin
Developer
| Name | Zifyapps |
| Profile | See all apps by Zifyapps |
| Website | View developer profile |
| Address | 533 Legros Spur, Port Oswaldtown, Bilzen, BR, 89625 |
Installation
How to install FAQify on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Zifyapps team.
2
The developer gets in touch
Zifyapps contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
4.7
★★★★★
26 total reviews
FAQify has an overall rating of 4.7 stars from a total of 26 reviews on the Shopify app store. Of these, 24 (92.3%) are positive, 1 (3.8%) are neutral, and 1 (3.8%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Bow Tie Pets AUfrom Australia · 23 June 2023
I would definitively recommend FAQify. Not only is it easy to use but the support is great. I am not all that tech savy and probably ask dumb questions but I never felt like that when I needed help. I spoke to Alex and they were great. Highly recommended.
★★★★★Mustela Españafrom Spain · 19 May 2023
Nice app. I'm using us for general e-store FAQ but also to add FAQ in category pages and product pages. Support is reactive and has helped me find a solution when needed.
★★★★★Summer Elementfrom United States · 14 July 2022
This app is so beautiful on my page! I’ve tried many FAQ apps and this one is the winner by far. It’s so easy to use and customize and integrate.
★★★★★MyMuscleMugfrom United Kingdom · 25 February 2022
Great app, simple to set up and lots of customisations available to suit your site. Quick and helpful support when required too
★★★★★Diamond Gates Servicesfrom United States · 6 February 2022
Really good app, it really helps you build a simple and easy FAQ page that you can easily edit. The developers are really fast to respond and fix your problem
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#19
Rich text editor
Total reviews
26
No change vs 30 days ago
Average rating
4.7 ★
0.00 vs 30 days ago
Top market
CN
Share of installs unavailable
Category & keyword rankings
Position and market share today
| KeywordRich text editor | #19 | 0.0% |
| KeywordCustom font and color | #20 | 0.0% |
| KeywordFAQ page | #22 | 0.0% |
| Keywordschema markup | #28 | — |
Reviews trend
Cumulative reviews · last 6 months
26 → 26 reviews · rating steady at 4.7★
Ranks #19 in 1 of 9 App Store groups tracked.Open full charts →
FAQify FAQs
How do I install the FAQify Shopify app?
To install FAQify on your Shopify store, click on the FAQify installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install FAQify on your Shopify store, then contact us now.
What are the key features of FAQify?
The key features offered by FAQify to Shopify store owners are:
- Comes with responsive features so your FAQ page - Product question
- Use ajax to add FAQ group, question & answer without reload the page
- FAQ Schema markup
- Easy to paste FAQ content, add image, embed video with smart editor.
- Show FAQ anywhere: show different FAQ on different product page (Product Q&A)
Does FAQify integrate with other Shopify apps or tools?
Yes, FAQify seamlessly integrates with other Shopify apps or tools, such as Includes interactive elements for your FAQ page - Product FAQ., Use ajax to include FAQ group, question and answer without needing to refresh the page., Frequently Asked Questions coding structure.
Is there a free trial available for FAQify?
Yes, FAQify offers a 7-day free trial on all its paid plans.
What are the pricing plans for FAQify?
The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $4.99/month, $9.99/month, and come with a 7-day free trial period.
How does billing work for FAQify?
FAQify uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, FAQify allows its subscribers to cancel or upgrade their subscription plan at any time.
Does FAQify offer customer support?
Yes, FAQify offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is FAQify compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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Writing reviews on ShopDigest is coming soon.
- BTBow Tie Pets AU★★★★★
I would definitively recommend FAQify. Not only is it easy to use but the support is great. I am not all that tech savy and probably ask dumb questions but I never felt like that when I needed help. I spoke to Alex and they were great. Highly recommended.
ZIZifyappsDeveloperThank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.Have a great day.
- MEMustela España★★★★★
Nice app. I'm using us for general e-store FAQ but also to add FAQ in category pages and product pages. Support is reactive and has helped me find a solution when needed.
ZIZifyappsDeveloperThank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.Have a great day. ❤️
- SESummer Element★★★★★
This app is so beautiful on my page! I’ve tried many FAQ apps and this one is the winner by far. It’s so easy to use and customize and integrate.
ZIZifyappsDeveloperThank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.Have a great day. ❤️
- MYMyMuscleMug★★★★★
Great app, simple to set up and lots of customisations available to suit your site. Quick and helpful support when required too
ZIZifyappsDeveloperThank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.Best regards, Zifyapp Team
- DGDiamond Gates Services★★★★★
Really good app, it really helps you build a simple and easy FAQ page that you can easily edit. The developers are really fast to respond and fix your problem
ZIZifyappsDeveloperThank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.Have a great day.
- DHDog Harness Australia★★★★★
Very easy to use plugin with a wide range of display options that all look great! We have FAQs appearing on most if not all our main pages which have really helped our customers find important info quickly - saving us tonnes of hours in response times.
ZIZifyappsDeveloperThank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.Have a great day.
- UNUNIQQ★★★★★
Thank you very much for your support! I asked for help in the settings and received full support for all my issues. Brilliant service! Thank you!
ZIZifyappsDeveloperThank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.Have a great day.
- JAJungle Aquatics Pet Superstore★★★★★
AMAZING!!! Integrates perfectly with any Shopify site and the different design templates are all beautiful and so easy to customize. HIGHLY RECOMMENDED, you won't be sorry. Great support - world-class :)
ZIZifyappsDeveloperThank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.Have a great day.
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