AI-fueled assistance app: FAQs, order tracking, contact info, WhatsApp, chat, video calls, and social media support. Help page, Order Tracking, Contact Us, WhatsApp, Share
4.7
(32)
Changed Era, India
Just so so so much thanks to you guys!!! The app is just perfect and all in one package that too FREE TO USE... Not a promotion but with the service and the way the app works it took time for me to accept it that it's real it have WhatsApp Chat option, Contact Us, FAQ and Order Tracking option all together and simplified.. just can't express my gratitude to the app and developer's... Everyone reading this review,i strongly suggest you to try it and i assure you that you won't regret!!!
Track FAQPRIME: FAQ, WhatsApp, Track's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Ease of Use: The app is consistently praised for its intuitive and user-friendly interface.
Comprehensive Features: Users highlight the all-in-one functionality, including FAQ, WhatsApp chat, order tracking, and contact forms.
Free Availability: Many reviewers appreciate the robust features offered without cost.
Fast Setup: Quick and easy installation and configuration are frequently mentioned.
Limited Language Options: Some users request additional language support beyond the current offerings.
Slow Page Speed: A few reviewers note that the app negatively impacts site loading times.
Help page, Order Tracking, Contact Us, WhatsApp, Share
Helpbot-FAQ,Track order,Contact us,Chat
FAQ/Help Center page (25 Q&As)
Contact us page
Order Tracking page
Everything in FREE FOREVER Plan
Remove Faqprime Branding/Watermark
50 Questions & Answers
Not sure which plan to pick? Discuss FREE FOREVER or PRO plans with us, learn about custom pricing, or get a demo.
The app has 2 pricing plans: 1 free and 1 paid. The free plan(s) offered by FAQPRIME: FAQ, WhatsApp, Track: (FREE FOREVER). The paid plan(s) offered by FAQPRIME: FAQ, WhatsApp, Track: (PRO).
The details of the plan(s) are outlined below:
FREE FOREVER: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Helpbot-FAQ,Track order,Contact us,Chat, FAQ/Help Center page (25 Q&As), Contact us page, Order Tracking page, WhatsApp, Social Share.
PRO: The PRO plan costs $10 and comes with a 3-day free trial period. The plan offers a host of features, including Everything in FREE FOREVER Plan, Remove Faqprime Branding/Watermark, 50 Questions & Answers.
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 2 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 1 |
| Cost of Paid Plan(s) | $10 |
| Free trial available | Yes, for 3 day(s) |
If you are looking for discounts on FAQPRIME: FAQ, WhatsApp, Track app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Oneprime, Inc. to secure better deals on the FAQPRIME: FAQ, WhatsApp, Track app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
“Just so so so much thanks to you guys!!! The app is just perfect and all in one package that too FREE TO USE... Not a promotion but with the service and the way the app works it took time for me to accept it that it's real it have WhatsApp Chat option, Contact Us, FAQ and Order Tracking option all together and simplified.. just can't express my gratitude to the app and developer's... Everyone reading this review,i strongly suggest you to try it and i assure you that you won't regret!!!”
“Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime ”
“One of the must have apps on shopify. Very advanced features for Free. App performs flawlessely”
Changed Era
India
Malu's
India
Hojo Enterprises
India
CandyBabe
Bulgaria
EZSHOPBRAND
Spain
By Baano
United States
DollsLoveHome
China
Glowy
Portugal
Includes ready-made FAQs, a 'Contact Us' form, order tracking, and can be integrated with platforms like Shopify Inbox, Tidio, Tawk.to, Messenger, WhatsApp, and Pinterest.
Faqprime quickly responds to basic questions like "Where is my order" or "Can I change my order". It also enables customers to track orders and use a contact form.
Offer fast and simple customer support through WhatsApp Chat. It supports multiple users and has smart agent routing. Plus, it has a WhatsApp Share button.
The table below highlights the crucial differences between FAQPRIME: FAQ, WhatsApp, Track and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.7(32 reviews) | 5.0(3,164 reviews) | |
| Developed by | Oneprime, Inc. | Channelwill | |
| Launch Date | 11/12/2020 | 1/25/2019 | |
| Pricing | Free, $10/month | Free, $11/month, $59/month, $479/month | |
| Objective | Help page, Order Tracking, Contact Us, WhatsApp, Share | Order Tracking, Order Search, Tracking Page, Order Monitor | |
| Categories | FAQ, Order tracking | Order tracking, Shipping | |
| Key Features & Highlights | |||
| Purpose | AI-fueled assistance app: FAQs, order tracking, contact info, WhatsApp, chat, video calls, and social media support. | Increase customer happiness and raise your sales by providing a custom tracking experience after purchase. | |
| Features List |
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| Highlights | - |
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| User Reviews and Ratings | |||
| Recommended % | 93.8% | 99.1% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 2 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 3 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.7 | 5.0 | |
| Total Reviews | 32 | 3,183 | |
| Launch Date | 11/12/2020 | 1/25/2019 | |
| SD Points | 1 | 1708 | |
Faqprime Lite is a highly-rated customer support app that features a chat-style widget, AI-generated FAQs, order tracking, various chat platforms, email contact forms, and live video call shopping. It also offers SEO-boosting features and a social media icon bar to increase likes.
The app is a versatile, free Shopify tool designed to enhance customer support and engagement through integrated features such as FAQ management, order tracking, WhatsApp chat, and contact forms. Its intuitive interface and pre-filled templates simplify setup, making it accessible even for non-technical users. Key strengths include its comprehensive functionality, ease of customization, and multilingual support, which cater to diverse store needs. The app also improves efficiency by centralizing customer interactions and reducing manual workload. However, some limitations include occasional technical issues like page redirects or slow loading speeds, inconsistent customer support responsiveness, and restricted branding or FAQ customization options in the free version. While the app excels in core features, advanced functionalities like live chat integration or expanded language options are noted as potential areas for improvement. Overall, it provides significant value for free, though some users may seek premium upgrades for greater flexibility.
For any questions, concerns, or assistance with FAQPRIME: FAQ, WhatsApp, Track, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, FAQPRIME: FAQ, WhatsApp, Track offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
The list of top Shopify apps or features or software tools that FAQPRIME: FAQ, WhatsApp, Track seamlessly integrates are given below:
Name: Oneprime, Inc.
Website: /partners/oneprime-inc
Address: 2035 Sunset Lake Road, Suite - B2, Newark, DE, 19702
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
FAQPRIME: FAQ, WhatsApp, Track has an overall rating of 4.7 stars from a total of 32 reviews on the Shopify app store. Of these, 30 (93.8%) are positive, 0 (0.0%) are neutral, and 2 (6.3%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Just so so so much thanks to you guys!!! The app is just perfect and all in one package that too FREE TO USE... Not a promotion but with the service and the way the app works it took time for me to accept it that it's real it have WhatsApp Chat option, Contact Us, FAQ and Order Tracking option all together and simplified.. just can't express my gratitude to the app and developer's... Everyone reading this review,i strongly suggest you to try it and i assure you that you won't regret!!!
Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime
One of the must have apps on shopify. Very advanced features for Free. App performs flawlessely
Awesome App, just need a Live Chat integration other than Whatsapp with live translation and would be perfect.
Una app muy recomendada, con un buen diseño y muy facil de utilizar, la mejor aplicacion que he encontrado para mejorar la atencion al cliente.


Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Our team will create an installation plan based on your current store setup, goals, and requirements.
Perfect your store's functionality without the pressure to move on until you're ready.
To install FAQPRIME: FAQ, WhatsApp, Track app on your Shopify store, click on the FAQPRIME: FAQ, WhatsApp, Track installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install FAQPRIME: FAQ, WhatsApp, Track on your Shopify store, then contact us now.
The key features offered by FAQPRIME: FAQ, WhatsApp, Track to Shopify store owners are:
Yes, FAQPRIME: FAQ, WhatsApp, Track seamlessly integrates with other Shopify apps or tools, such as Go live in 5 minutes. No need for coding. Install with one click., The FAQ Help Center page offers AI-driven question and answer templates for you to select from., Use our contact form with Captcha. Get support questions through Email (helpdesk)..
Yes, FAQPRIME: FAQ, WhatsApp, Track offers 3 days free trial on all its paid plans.
The app has 2 pricing plans: 1 free and 1 paid. The paid plan costs $10/month, and comes with a 3-day free trial period.
FAQPRIME: FAQ, WhatsApp, Track uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Yes, FAQPRIME: FAQ, WhatsApp, Track allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, FAQPRIME: FAQ, WhatsApp, Track offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, FAQPRIME: FAQ, WhatsApp, Track offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.