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Klax Follow‑Up Email Marketing Shopify App by Klax Holdings LLC

Automated email marketing that increases sales, customer interaction, and reviews with just one click. Email marketing, review management, and cart recovery tools at reasonable prices.

4.8 81 reviewsFreePaid from $9/month

Install in your Shopify store We pass your name, email and store domain to the Klax Holdings LLC team so they can help install and configure the app on your store.

.myshopify.com

Screenshots

Klax Follow‑Up Email Marketing Shopify app screenshot 1
Klax Follow‑Up Email Marketing Shopify app screenshot 2
Klax Follow‑Up Email Marketing Shopify app screenshot 3
Klax Follow‑Up Email Marketing Shopify app screenshot 4

About the app

Email marketing, review management, and cart recovery tools at reasonable prices.

  • Targeted Email Campaigns: Effective Targeting: Email only those customers who have certain tags, products, and more.
  • Automated Customer Engagement: Enable powerful, automated customer engagement with just one click: Quickly activate over 12 campaigns.
  • Customer Engagement: 12+ APPLICATIONS: Welcome customers, thank returning buyers, retrieve abandoned carts, delay notifications.
  • Success Assistance: EXCELLENT HELP FOR YOUR SUCCESS: If required, we'll handle all setup for you.
  • Flexible Email Templates: EASY-TO-USE: You can utilize our trusted email templates, modify them to your liking, or input your own HTML.

Install in your Shopify store We pass your name, email and store domain to the Klax Holdings LLC team so they can help install and configure the app on your store.

Keywords

automated email marketing Shopify appsboost sales emails Shopify appscustomer engagement emails Shopify appscart recovery emails Shopify appsrepeat buyer emails Shopify appsdelay alert emails Shopify appsemail templates Shopify appscustom HTML emails Shopify appstargeted email campaigns Shopify appsautomated customer engagement Shopify appsShopify email follow up appssales boosting emails Shopify appsengagement emails Shopify appsthank you emails Shopify appsgreeting emails Shopify apps

Key features

  • Automatically send targeted emails based on customer tags, products, or behaviors.
  • Launch 12+ pre-built campaigns with just one click for instant engagement.
  • Welcome new customers and thank repeat buyers with automated emails.

Pricing

Klax Follow‑Up Email Marketing pricing plans

Free
$0 /month
  • Send up to 500 emails per month
  • All 10 campaign types
  • Advanced targeting filters
  • No Follow Up Email branding
Pro 1000
$9 /month
  • Send up to 1,000 emails per month
  • All 10 campaign types
  • Advanced targeting filters
  • No Follow Up Email branding
Pro 3000
$19 /month
  • Send up to 3,000 emails per month
  • All 10 campaign types
  • Advanced targeting filters
  • No Follow Up Email branding
Pro 5000
$29 /month
  • Send up to 5,000 emails per month
  • All 10 campaign types
  • Advanced targeting filters
  • No Follow Up Email branding

Not sure which plan to pick? Discuss Free or Pro 1000 plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Klax Follow‑Up Email Marketing costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Klax Follow‑Up Email Marketing is Free. The paid plans offered by Klax Follow‑Up Email Marketing are Pro 1000, Pro 3000, Pro 5000.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Send up to 500 emails per month, All 10 campaign types, Advanced targeting filters, No Follow Up Email branding.
  • Pro 1000: the Pro 1000 plan costs $9 and has no free trial period. The plan offers a host of features, including Send up to 1,000 emails per month, All 10 campaign types, Advanced targeting filters, No Follow Up Email branding.
  • Pro 3000: the Pro 3000 plan costs $19 and has no free trial period. The plan offers a host of features, including Send up to 3,000 emails per month, All 10 campaign types, Advanced targeting filters, No Follow Up Email branding.
  • Pro 5000: the Pro 5000 plan costs $29 and has no free trial period. The plan offers a host of features, including Send up to 5,000 emails per month, All 10 campaign types, Advanced targeting filters, No Follow Up Email branding.

Klax Follow‑Up Email Marketing price summary

Pricing summaryFree plan available
Total pricing plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of paid plan(s)$9, $19, $29
Free trial availableNo

For further information regarding Klax Follow‑Up Email Marketing pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Klax Holdings LLC team so they can help install and configure the app on your store.

Comparison

Top Klax Follow‑Up Email Marketing alternatives — detailed comparison

The table below highlights the crucial differences between Klax Follow‑Up Email Marketing and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Klax Follow‑Up Email MarketingInstall
Shopify MessagingInstall
Shopify FlowInstall
Add app
General information
Ratings4.8 ★ (81 reviews)4.8 ★ (4,663 reviews)4.7 ★ (14,776 reviews)
Developed byKlax Holdings LLCShopifyShopify
Launch date7 July 201514 April 202018 September 2017
PricingFree, $9/month, $19/month, $29/monthFreeFree
ObjectiveEmail marketing, review management, and cart recovery tools at reasonable prices.Email marketing tailored for businessSimplify all tasks and focus on your business.
CategoriesEmail marketingEmail marketing, SMS marketingWorkflow automation, Email marketing
Key features & highlights
PurposeAutomated email marketing that increases sales, customer interaction, and reviews with just one click.Connect and maintain long-term relationships with customers using Shopify's commerce-focused email.Use Shopify Flow's simple code editor to personalize your store and automate your tasks.
Features list
  • Automatically send targeted emails based on customer tags, products, or behaviors.
  • Launch 12+ pre-built campaigns with just one click for instant engagement.
  • Welcome new customers and thank repeat buyers with automated emails.
  • Send branded emails to segmented customer groups directly from your store.
  • Use customizable templates for products, sales, holidays, and events.
  • AI generates optimized subject lines, email copy, and send times.
  • Automate ecommerce tasks with hundreds of ready-to-use workflow templates.
  • Add unlimited custom actions and conditional logic to any automation.
  • Integrate seamlessly with tags, metafields, B2B, Slack, and Google Sheets.
Highlights—
  • Based in United States
  • Based in United States
User reviews and ratings
Recommended96.3%94.0%93.4%
Pros—
  • The app is consistently praised for its intuitive and user-friendly interface, making it accessible even for non-tech-savvy users.
  • Users appreciate the variety of pre-made templates and the ability to easily customize emails to fit their branding.
  • Seamless integration with Shopify stores simplifies email marketing and performance tracking.
  • Many users highlight the app’s affordability, especially for small businesses, with free tiers and low-cost options.
  • The app’s automation capabilities, such as scheduled emails, are frequently mentioned as valuable time-savers.
  • The app is often recommended for beginners due to its straightforward setup and minimal learning curve.
  • Despite its simplicity, the app delivers professional-looking emails that drive customer engagement and sales.
  • The inclusion of free monthly emails is a significant advantage for startups and small businesses.
  • Streamlines repetitive tasks like order management, customer tagging, and email notifications, saving significant time.
  • Enables creation of tailored workflows for fraud prevention, inventory management, and fulfillment without coding.
  • Works seamlessly with other Shopify apps and third-party services, reducing dependency on external tools.
  • Eliminates the need for multiple paid apps by offering free, built-in automation features.
  • Low-code editor simplifies workflow creation for non-technical users.
  • Regularly enhanced with new functionalities, improving versatility and performance.
  • Supports diverse scenarios like POS/online customer differentiation and inventory control.
  • Generally performs as expected when logic and conditions are correctly configured.
  • Pre-built templates accelerate setup for common workflows.
  • Highly valued by merchants for automating complex operations and reducing manual effort.
Cons—
  • Many users express a desire for more diverse and advanced template options.
  • Some reviewers report frustration with undisclosed sending limits that disrupt campaigns.
  • A recurring complaint involves emails not being delivered promptly or ending up in spam folders.
  • Advanced users find the app too simplistic, lacking features like detailed analytics or automation sequences.
  • Instances of app crashes, failed campaigns, and unresolved technical issues are noted by several users.
  • Several users report unresponsive or ineffective support when facing issues.
  • Lacks native multilingual capabilities, disrupting workflows for global merchants.
  • Challenging for non-technical users due to complex logic and insufficient documentation.
  • Flows sometimes fail or skip orders without clear reasons or error alerts.
  • Inadequate assistance for troubleshooting, often redirecting users to forums or third-party experts.
  • Absence of triggers (e.g., order canceled, time-based) and actions (e.g., inventory adjustments by location) limits functionality.
Pricing and plans
Total pricing plans410
Free planAvailableAvailableNot available
Free trialNoNoNo
Technical information
Rating4.8 ★4.8 ★4.7 ★
Total reviews814,76115,256
Launch date7 July 201514 April 202018 September 2017

More details about Klax Follow‑Up Email Marketing

Product description

With our service, you only pay for sent emails, freeing you from unnecessary charges. We handle your customizable campaigns to engage customers and increase sales, allowing you to focus on business growth. Take advantage of our generous free plan today.

Support

For any questions, concerns, or assistance with Klax Follow‑Up Email Marketing, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Klax Follow‑Up Email Marketing offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Klax Follow‑Up Email Marketing are available in various languages on the Shopify app store, including English.

Klax Follow‑Up Email Marketing support information in a nutshell
Support emailsupport@followupemailapp.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Klax Follow‑Up Email Marketing seamlessly integrates with are given below.

No integration details available.

Developer
NameKlax Holdings LLC
ProfileSee all apps by Klax Holdings LLC
WebsiteView developer profile
Address110 Hamilton Ave, 110A, Columbus, OH, 43203

Installation

How to install Klax Follow‑Up Email Marketing on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Klax Holdings LLC team.

2

The developer gets in touch

Klax Holdings LLC contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.8
★★★★★
81 total reviews
575
43
30
21
12

Klax Follow‑Up Email Marketing has an overall rating of 4.8 stars from a total of 81 reviews on the Shopify app store. Of these, 78 (96.3%) are positive, 0 (0.0%) are neutral, and 3 (3.7%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★My Friend Breathfrom Canada · 21 June 2025

I'm super grateful that this app makes it easy for me to deliver digital product info to our customers via branded emails.The ability to customize each email based on design and the details for who, when, where, tags, products, sales channels, and more is incredibly helpful. I also appreciate being able to view email history, as well as the opens and clicks. Michael has been wonderful at responding to my questions and requests, helping me to set it up so that it meets my exact needs.We are currently only using it to deliver emails when a customer places a purchase, yet there is so much more functionality to explore. I'm excited to expand into using the abandoned checkout emails, review request emails, and marketing opt-in email options too!I definitely recommend trying this app for your store Kelsey Corey - My Friend Breath

★★★★★Black Roses Playing Cardsfrom Germany · 1 October 2023

Ich habe Dank dieser App viele Kunden wieder zurückgewinnen können OHNE dafür zu bezahlen (!) Die E-Mails sind leicht zu bearbeiten, auch ohne großartige html Kenntnisse. Bin froh diese App gefunden zu haben und möchte auch nicht mehr darauf verzichten.

★★★★★Favor Graphicsfrom Vietnam · 14 June 2023

wonderful app, easy to use..................................................................................

★★★★★Flat Out Internationalfrom Australia · 27 February 2023

I have had the app 6months at least now. The templates are well thought out, and so are all the customisations. I really like the fact that you get to edit code although I get that it's not for everyone - to me it's a bonus - gives you so much freedom and control. I also loved the setup wizard - it was very straightforward. Nice work team :)

★★★★★Humdinger Designsfrom Canada · 3 August 2022

I was looking to add a simple review request email to my work flow. This app is perfect. Simple, easy, to the point. Works awesome and my questions were answered by support. All good stuff.

Install in your Shopify store We pass your name, email and store domain to the Klax Holdings LLC team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#14
Campaign types
Total reviews
81
No change vs 30 days ago
Average rating
4.8 ★
0.00 vs 30 days ago
Top market
US
43.6% of installs

Category & keyword rankings

Position and market share today

KeywordCampaign types#140.0%

Reviews trend

Cumulative reviews · last 6 months

81 → 81 reviews · rating steady at 4.8★
Ranks #14 in 1 of 1 App Store groups tracked.Open full charts →

Klax Follow‑Up Email Marketing FAQs

How do I install the Klax Follow‑Up Email Marketing Shopify app?
To install Klax Follow‑Up Email Marketing on your Shopify store, click on the Klax Follow‑Up Email Marketing installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Klax Follow‑Up Email Marketing on your Shopify store, then contact us now.
What are the key features of Klax Follow‑Up Email Marketing?

The key features offered by Klax Follow‑Up Email Marketing to Shopify store owners are:

  • Filter by country, order value, customer tags, products, and lifetime spend
  • 10 campaign types activate automatically based on your Shopify order events
  • Recover abandoned checkouts, request reviews, re-engage lapsed customers, and mo
  • Responsive support. We'll help you get campaigns set up and running
  • Use our email templates, customize them visually, or write your own HTML
Does Klax Follow‑Up Email Marketing integrate with other Shopify apps or tools?

Yes, Klax Follow‑Up Email Marketing seamlessly integrates with other Shopify apps or tools, such as Effective Targeting: Email only those customers who have certain tags, products, and more., Enable powerful, automated customer engagement with just one click: Quickly activate over 12 campaigns., 12+ APPLICATIONS: Welcome customers, thank returning buyers, retrieve abandoned carts, delay notifications..

Is there a free trial available for Klax Follow‑Up Email Marketing?

No, Klax Follow‑Up Email Marketing does not offer any free trial.

What are the pricing plans for Klax Follow‑Up Email Marketing?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9/month, $19/month, $29/month and have no free trial period.

How does billing work for Klax Follow‑Up Email Marketing?

Klax Follow‑Up Email Marketing uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Klax Follow‑Up Email Marketing allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Klax Follow‑Up Email Marketing offer customer support?

Yes, Klax Follow‑Up Email Marketing offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Klax Follow‑Up Email Marketing offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Klax Follow‑Up Email Marketing compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Klax Holdings LLC team so they can help install and configure the app on your store.

.myshopify.com
4.8★★★★★81 reviews · 96.3% positive

Writing reviews on ShopDigest is coming soon.

  • MF
    My Friend BreathCanada · 21 Jun 2025
    ★★★★★

    I'm super grateful that this app makes it easy for me to deliver digital product info to our customers via branded emails.The ability to customize each email based on design and the details for who, when, where, tags, products, sales channels, and more is incredibly helpful. I also appreciate being able to view email history, as well as the opens and clicks. Michael has been wonderful at responding to my questions and requests, helping me to set it up so that it meets my exact needs.We are currently only using it to deliver emails when a customer places a purchase, yet there is so much more functionality to explore. I'm excited to expand into using the abandoned checkout emails, review request emails, and marketing opt-in email options too!I definitely recommend trying this app for your store Kelsey Corey - My Friend Breath

  • BR
    Black Roses Playing CardsGermany · 1 Oct 2023
    ★★★★★

    Ich habe Dank dieser App viele Kunden wieder zurückgewinnen können OHNE dafür zu bezahlen (!) Die E-Mails sind leicht zu bearbeiten, auch ohne großartige html Kenntnisse. Bin froh diese App gefunden zu haben und möchte auch nicht mehr darauf verzichten.

  • FG
    Favor GraphicsVietnam · 14 Jun 2023
    ★★★★★

    wonderful app, easy to use..................................................................................

  • FO
    Flat Out InternationalAustralia · 27 Feb 2023
    ★★★★★

    I have had the app 6months at least now. The templates are well thought out, and so are all the customisations. I really like the fact that you get to edit code although I get that it's not for everyone - to me it's a bonus - gives you so much freedom and control. I also loved the setup wizard - it was very straightforward. Nice work team :)

  • HD
    Humdinger DesignsCanada · 3 Aug 2022
    ★★★★★

    I was looking to add a simple review request email to my work flow. This app is perfect. Simple, easy, to the point. Works awesome and my questions were answered by support. All good stuff.

  • MW
    Marilyn Wells Art StudioUnited States · 24 May 2022
    ★★★★★

    Michael really helped me to understand the usages of the emails offered in the Settings, helped me clean them up and make them workable. Good job and thanks!

  • LS
    Lemurian Starchild EUNetherlands · 3 May 2022
    ★★★★★

    Great app for sending straight forward review requests. The emails can be customized with your own texts and links. I'm very happy with the free plan at the moment.

  • M1
    M1インソール公式サイトJapan · 26 Mar 2022
    ★★★★★

    This application is easy to set up. In addition, the fee is inexpensive because the amount is based on the number of e-mails sent.

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