Freshmarketer: Email & SMS by Freshworks
Set up automated campaigns through email, SMS, WhatsApp, and social media to increase engagement and sales. Freshmarketer: Forgotten shopping carts, automated programs, ABC, Facebook & Instagram
4.4
(21)
Maisha Lifestyle, India
We've been using Freshmarketer for the last 2 months, and it has been a great experience so far! I want to extend my thanks to Deepthi Pawar, Rohit Sathyam and Kevin Thomas for their seamless onboarding process. From the very beginning, they were proactive in addressing our queries and guiding us through the setup. With their help, we've been able to create important customer journeys using WhatsApp and email campaigns.
Install in your Shopify Store
Freshmarketer: Email & SMS Charts
Track Freshmarketer: Email & SMS's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Freshmarketer: Email & SMS
Pros
Seamless Onboarding Support: Proactive and helpful guidance during setup, with dedicated assistance for new users.
User-Friendly CRM: Intuitive interface with effective customer segmentation and tagging features.
Strong Integration Capabilities: Smooth integration with Shopify and other platforms for multichannel marketing.
Comprehensive Marketing Tools: All-in-one solution for email, WhatsApp, and chat campaigns, reducing reliance on multiple tools.
Cons
Technical Issues with WhatsApp: Problems with WhatsApp number integration, leading to usability restrictions.
Performance Impact: Some users reported slowdowns on their websites after using the app.
Screenshots
About the App
Freshmarketer: Forgotten shopping carts, automated programs, ABC, Facebook & Instagram
- Multichannel Engagement: Interact with customers through email, WhatsApp, SMS, chat, and social media.
- Shopify Data Syncing: Transfer all past data from Shopify to interact effectively with customers.
- E-commerce Templates: Select from ready-made templates for marketing campaigns across multiple channels.
- Automated Social Media Engagement: Set up automatic posts on Instagram and Facebook to increase user interaction.
- Unified customer support inbox: Collect all customer questions from different sources into a single inbox for better support.
Keywords
Key Features
- Engage customers across email, WhatsApp, SMS, chat, and social media seamlessly.
- Sync historical Shopify data to personalize interactions and improve engagement.
- Use pre-built e-commerce templates for quick multichannel campaign launches.
Pricing
Freshmarketer: Email & SMS Pricing Plans
Free forever
$0/month
Contact & List management
Email campaigns
Live chat
Forms and website tracking
Enterprise
$15/month
AI-powered multichannel engagement (WhatsApp, SMS, email, chat & social)
Shopify playbooks
Event-based segments
Automated journeys
Not sure which plan to pick? Discuss Free forever or Enterprise plans with us, learn about custom pricing, or get a demo.
Here's an overview of Freshmarketer: Email & SMS costs for each of the plan(s):
The app has 2 pricing plans: 1 free and 1 paid. The free plan(s) offered by Freshmarketer: Email & SMS: (Free forever). The paid plan(s) offered by Freshmarketer: Email & SMS: (Enterprise).
The details of the plan(s) are outlined below:
Free forever: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Contact & List management, Email campaigns, Live chat, Forms and website tracking.
Enterprise: The Enterprise plan costs $15 and comes with a 21-day free trial period. The plan offers a host of features, including AI-powered multichannel engagement (WhatsApp, SMS, email, chat & social), Shopify playbooks, Event-based segments, Automated journeys.
Freshmarketer: Email & SMS Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 2 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 1 |
| Cost of Paid Plan(s) | $15 |
| Free trial available | Yes, for 21 day(s) |
For further information regarding Freshmarketer: Email & SMS app pricing plans, see the official website.
Freshmarketer: Email & SMS Shopify App Discounts
If you are looking for discounts on Freshmarketer: Email & SMS app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Freshworks to secure better deals on the Freshmarketer: Email & SMS app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Freshmarketer: Email & SMS
“We've been using Freshmarketer for the last 2 months, and it has been a great experience so far! I want to extend my thanks to Deepthi Pawar, Rohit Sathyam and Kevin Thomas for their seamless onboarding process. From the very beginning, they were proactive in addressing our queries and guiding us through the setup. With their help, we've been able to create important customer journeys using WhatsApp and email campaigns.”
“have had a great experience using Freshmarketer's CRM. The platform is user-friendly and intuitive, making it easy for me to manage customer interactions and track important information.The ability to segment and tag customers has been particularly useful, and Freshchats has been a saviour and overall it’s not too expensive as well so recommended ”
“Seamless integration with Shopify makes it easy to setup multichannel journeys for the Customer.Great onboarding support to get you started with using the platform to its full extent. Highly recommend this.”
Trusted By
Trusted by the best Shopify stores
Maisha Lifestyle
India
SPARIFY
India
Kushal's Fashion Jewellery
India
Talon Gear
United Kingdom
Runyon's Fine Furniture
United States
Dam Easy
Ireland
A Second Round Glass
United States
Artistic Transfer, LLC
United States
Set up automated campaigns through email, SMS, WhatsApp, and social media to increase engagement and sales.
Draw in the appropriate clientele.
Use a single solution to reach the right customers with pertinent messages through various channels such as email, SMS, chat, WhatsApp, and social media.
Talk about important things.
Understand what your buyers want, categorize them based on their actions, launch customized campaigns, and quickly turn leads into customers using comprehensive customer knowledge.
Increase earnings through automation.
Use Shopify Playbooks to send deals, reach out to those who abandon their carts, and upsell. These automated tools can help expand your store, even if you have a small team.
Comparison
Top Freshmarketer: Email & SMS Alternatives Detailed Comparison
The table below highlights the crucial differences between Freshmarketer: Email & SMS and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.4(19 reviews) | 5.0(127 reviews) | |
| Developed by | Freshworks | Wiz Email Marketing | |
| Launch Date | 3/29/2022 | 5/31/2024 | |
| Pricing | Free, $15/month | Free, $14.99/month | |
| Objective | Freshmarketer: Forgotten shopping carts, automated programs, ABC, Facebook & Instagram | AI email marketing newsletters for abandoned checkout recovery | |
| Categories | Abandoned cart, Email marketing | Abandoned cart, Email marketing | |
| Key Features & Highlights | |||
| Purpose | Set up automated campaigns through email, SMS, WhatsApp, and social media to increase engagement and sales. | Wiz creates AI email marketing flows, campaigns & newsletters to recover abandoned carts & checkout | |
| Features List |
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| Highlights |
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| User Reviews and Ratings | |||
| Recommended % | 85.7% | 100.0% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 2 | 2 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 21 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.4 | 5.0 | |
| Total Reviews | 21 | 162 | |
| Launch Date | 3/29/2022 | 5/31/2024 | |
| SD Points | N/A | 103 | |
More Details About Freshmarketer: Email & SMS
Looking to install Freshmarketer: Email & SMS app on your store?
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Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Freshmarketer: Email & SMS Q&A
Customer Reviews
Freshmarketer: Email & SMS has an overall rating of 4.4 stars from a total of 21 reviews on the Shopify app store. Of these, 18 (85.7%) are positive, 0 (0.0%) are neutral, and 3 (14.3%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
We've been using Freshmarketer for the last 2 months, and it has been a great experience so far! I want to extend my thanks to Deepthi Pawar, Rohit Sathyam and Kevin Thomas for their seamless onboarding process. From the very beginning, they were proactive in addressing our queries and guiding us through the setup. With their help, we've been able to create important customer journeys using WhatsApp and email campaigns.
have had a great experience using Freshmarketer's CRM. The platform is user-friendly and intuitive, making it easy for me to manage customer interactions and track important information.The ability to segment and tag customers has been particularly useful, and Freshchats has been a saviour and overall it’s not too expensive as well so recommended
Seamless integration with Shopify makes it easy to setup multichannel journeys for the Customer.Great onboarding support to get you started with using the platform to its full extent. Highly recommend this.
After a little bit of an unsure start I can honestly say that I'm really pleased with Freshmarketer. Nice interface and really good customer support and onboarding. I've had a dedicated person helping me with the baby steps, thanks alot Dhanashekar.. steve
Exceeded [above and beyond] all of my expectations. Being an ex-programmer (20 years) it was delightfully refreshing to speak to someone that knew what they were talking about. That! Right there! Speaks volumes. Hands-down top-notch world-class service without a doubt! Great job Freshworks. Thank you Dhanashekar. You definitely "knocked it out of the park!"
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install Freshmarketer: Email & SMS on your Shopify store
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Freshmarketer: Email & SMS FAQ's
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