FUGU ‑ Every Payment Counts by fugu
Safely accept orders that you usually lose due to false fraud declines (High Risk) and payment issues. Combat Fraud, Win Back Charges, Approve & Accept More Orders
4.5
(12)
JD ספורט, Israel
This app has been a game-changer for our e-commerce business. It quickly and accurately flags suspicious orders, helping us reduce fraud risks significantly and not miss any legitimit orders we could have missed.The real-time monitoring feature ensures we stay one step ahead and the service from the FUGU team is simply amazing, and the support team is always responsive and helpful. Highly recommended for anyone looking to safeguard their store from fraud while keeping operations smooth!
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FUGU ‑ Every Payment Counts Charts
Track FUGU ‑ Every Payment Counts's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of FUGU ‑ Every Payment Counts
Pros
Fraud Prevention Effectiveness: The app significantly reduces fraudulent transactions and chargebacks through real-time monitoring and customizable rules.
Exceptional Customer Support: Multiple users highlight responsive, helpful, and proactive assistance from the support team.
Operational Efficiency: Automates manual order verification, freeing up staff time and streamlining business operations.
Seamless Integration: Users appreciate the easy onboarding, intuitive dashboard, and smooth integration with Shopify.
Cons
Poor Initial Setup Experience: Some users faced challenges during setup, with support delays and lack of follow-up.
Limited Advanced Features: A few reviewers noted the app’s basic functionality compared to more robust fraud analysis tools.
Screenshots
About the App
Combat Fraud, Win Back Charges, Approve & Accept More Orders
- Customer Risk Analysis: Risk Scoring - studying customer actions and securely delivering more orders
- Chargeback Management: Chargeback Protection - directing specific orders to a chargeback protection plan.
- KYC Automation: Automated Checks (KYC) - Signatures, Selfie ID Verification & Credit Card Scans
- Dispute Resolution: Evidence Presentation - prepared logs to challenge unfair disputes.
- Optimized Payments: Improving Payment Efficiency - Increasing sales and reducing customer loss
Keywords
Key Features
- Analyzes customer behavior to safely approve and ship more orders.
- Routes selected orders to a chargeback protection plan for guaranteed coverage.
- Automates identity verification with signatures, selfies, and credit card scans.
Pricing
FUGU ‑ Every Payment Counts Pricing Plans
Discover
$0/month
Monitor 250 Orders/month
Pre-set Scenarios - Risk Rules
25 "Manual" Verifications per month
AI Fraud Analysis
Protect
$99/month
Discover +
500 Orders/month
Modify Pre-set Scenarios
50 "Manual" Verifications
Email Support
Convert Plus
$249/month
Protect +
2K Orders/month
5 Custom Scenarios + Auto Rule Actions
250 "Automated" Verifications
Advanced Fraud Insights
Scale
$599/month
Convert Plus +
10K Orders/month
Unlimited Scenarios
Unlimited Verifications
Export Chargeback Evidence
Not sure which plan to pick? Discuss Discover or Protect plans with us, learn about custom pricing, or get a demo.
Here's an overview of FUGU ‑ Every Payment Counts costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by FUGU ‑ Every Payment Counts: (Discover). The paid plan(s) offered by FUGU ‑ Every Payment Counts: (Protect, Convert Plus, Scale).
The details of the plan(s) are outlined below:
Discover: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Monitor 250 Orders/month, Pre-set Scenarios - Risk Rules, 25 "Manual" Verifications per month, AI Fraud Analysis.
Protect: The Protect plan costs $99 and has no free trial period. The plan offers a host of features, including Discover +, 500 Orders/month, Modify Pre-set Scenarios, 50 "Manual" Verifications, Email Support, Text, color and Logo Branding.
Convert Plus: The Convert Plus plan costs $249 and has no free trial period. The plan offers a host of features, including Protect +, 2K Orders/month, 5 Custom Scenarios + Auto Rule Actions, 250 "Automated" Verifications, Advanced Fraud Insights, Priority Support.
Scale: The Scale plan costs $599 and has no free trial period. The plan offers a host of features, including Convert Plus +, 10K Orders/month, Unlimited Scenarios, Unlimited Verifications, Export Chargeback Evidence, Expert Support, Custom URL & Sender.
FUGU ‑ Every Payment Counts Price Summary
| Pricing summary | Free plan available |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $99, $249, $599 |
| Free trial available | No |
FUGU ‑ Every Payment Counts Shopify App Discounts
If you are looking for discounts on FUGU ‑ Every Payment Counts app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with fugu to secure better deals on the FUGU ‑ Every Payment Counts app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about FUGU ‑ Every Payment Counts
“This app has been a game-changer for our e-commerce business. It quickly and accurately flags suspicious orders, helping us reduce fraud risks significantly and not miss any legitimit orders we could have missed.The real-time monitoring feature ensures we stay one step ahead and the service from the FUGU team is simply amazing, and the support team is always responsive and helpful. Highly recommended for anyone looking to safeguard their store from fraud while keeping operations smooth! ”
“Before I used that app, I lost A LOT of money on cases in chargebacks and cancelled many high &medium risks orders of based on Shopify analysis. Once I have started to use the app, I haven't lost even 1 case!!!99% of the cases that I have were on high order values and with the help of FUGU, I have created rules that if an order is above $300 then, the app will send an SMS+Email to the customer for ID SCAN or Card Scan . When customers didn't send it, I knew that the order might be a fraud and I tried calling the customers. Customers who haven't answered their phone, I knew that they are fraud. Also, I really liked their customer service!”
“Tal delivered outstanding customer service, while FUGU has proven invaluable in minimizing erroneous order rejections and mitigating chargeback risks, thus reducing manual administrative tasks. Effective customer support and streamlined operations are crucial for business success.”
Trusted By
Trusted by the best Shopify stores
JD ספורט
Israel
Qstomize.com
United States
DEVO
Mexico
Graceful Muse Paperie
Canada
Cyberfuture
Canada
Safely accept orders that you usually lose due to false fraud declines (High Risk) and payment issues.
Risk Rating Before Shipment
Letting sellers Ship with certainty. Studying more customer data to reduce loss and incorrect refusals.
Winning Chargebacks and Resolving Disputes
Ready to use customer communication history. Refund guaranteed up to the value of the subscription.
Simplifying Verification Process
Collect the following safely when needed: Customer Signature, Selfie ID, Credit Card Scan, and Age Verification.
Comparison
Top FUGU ‑ Every Payment Counts Alternatives Detailed Comparison
The table below highlights the crucial differences between FUGU ‑ Every Payment Counts and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | ||
|---|---|---|
| General Information | ||
| Ratings | 4.5(6 reviews) | |
| Developed by | fugu | |
| Launch Date | 8/12/2020 | |
| Pricing | Free, $99/month, $249/month, $599/month | |
| Objective | Combat Fraud, Win Back Charges, Approve & Accept More Orders | |
| Categories | Workflow automation | |
| Key Features & Highlights | ||
| Purpose | Safely accept orders that you usually lose due to false fraud declines (High Risk) and payment issues. | |
| Features List |
| |
| Highlights | - | |
| User Reviews and Ratings | ||
| Recommended % | 91.7% | |
| Pros |
| |
| Cons |
| |
| Pricing and Plans | ||
| Total Pricing Plans | 4 | |
| Free Plan | Available | |
| Free Trial | No | |
| Technical Information | ||
| Rating | 4.5 | |
| Total Reviews | 12 | |
| Launch Date | 8/12/2020 | |
| SD Points | N/A | |
More Details About FUGU ‑ Every Payment Counts
Looking to install FUGU ‑ Every Payment Counts app on your store?
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Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Customer Reviews
FUGU ‑ Every Payment Counts has an overall rating of 4.7 stars from a total of 12 reviews on the Shopify app store. Of these, 11 (91.7%) are positive, 0 (0.0%) are neutral, and 1 (8.3%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
This app has been a game-changer for our e-commerce business. It quickly and accurately flags suspicious orders, helping us reduce fraud risks significantly and not miss any legitimit orders we could have missed.The real-time monitoring feature ensures we stay one step ahead and the service from the FUGU team is simply amazing, and the support team is always responsive and helpful. Highly recommended for anyone looking to safeguard their store from fraud while keeping operations smooth!
Before I used that app, I lost A LOT of money on cases in chargebacks and cancelled many high &medium risks orders of based on Shopify analysis. Once I have started to use the app, I haven't lost even 1 case!!!99% of the cases that I have were on high order values and with the help of FUGU, I have created rules that if an order is above $300 then, the app will send an SMS+Email to the customer for ID SCAN or Card Scan . When customers didn't send it, I knew that the order might be a fraud and I tried calling the customers. Customers who haven't answered their phone, I knew that they are fraud. Also, I really liked their customer service!
Tal delivered outstanding customer service, while FUGU has proven invaluable in minimizing erroneous order rejections and mitigating chargeback risks, thus reducing manual administrative tasks. Effective customer support and streamlined operations are crucial for business success.
Beyond frustrating experience trying to get this app set up. The app does not check your existing orders and so I reached out to the support team who offered to manually check it for me. After several days of waiting and hearing nothing back, I reached out to them to find out what was happening and even though I was messaging the same person, I had to repeat all over again because they had no recollection of the conversation or the fact that they've left me waiting for my information. After being asked to repeat myself for the third time I uninstalled the app. Total waste of time and terrible support experience. I found the app itself is very basic and does little to enhance the existing Shopify fraud analysis not ideal if you're looking for something more robust.
Beyond frustrating experience trying to get this app set up. The app does not check your existing orders and so I reached out to the support team who offered to manually check it for me. After several days of waiting and hearing nothing back, I reached out to them to find out what was happening and even though I was messaging the same person, I had to repeat all over again because they had no recollection of the conversation or the fact that they've left me waiting for my information. After being asked to repeat myself for the third time I uninstalled the app. Total waste of time and terrible support experience. I found the app itself is very basic and does little to enhance the existing Shopify fraud analysis not ideal if you're looking for something more robust.
Customer service answered all my questions. Assistance went above and beyond for me. Highly recommend it.Thank you very much.
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install FUGU ‑ Every Payment Counts on your Shopify store
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