Gladly: Ai Customer Support — Market Share Across Shopify App Store Groups
Gladly: AI Customer Support's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
| Keyword Response templates | 0.00%– | Stable |
| Keyword Voice support | 0.00%– | Stable |
| Keyword customer support | 0.00%– | Stable |
| Category Helpdesk Store management > Support > Helpdesk | 0.00%– | Stable |
| Category Support Store management > Support | 0.00%– | Stable |
| Category Store management | 0.00%– | Stable |
| Category Chat Store management > Support > Chat | 0.00%– | Stable |
| Collection Works with Online Store 2.0 themes | 0.00%– | Stable |
| Collection thank-you-order-status-loyalty | 0.00%– | Stable |
| Collection | 0.00%– | Stable |
Showing 1-10 out of 13
Key Insights:
- Gladly: AI Customer Support captures 0 of installs in Response templates — its strongest position among the 10 Shopify groups shown (13 groups in total).
- All 10 top-share groups held steady this month — a settled install footprint for Gladly: AI Customer Support.
Gladly: Ai Customer Support — Market Share Trend Across Top Groups
Monthly market share trajectory for Gladly: AI Customer Support across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
Charts Data
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Keyword Customer Support | 0.17% | 0.49%0 | 0.49%– | 0.49%– | 0.49%– | 0.49%– |
| Category Helpdesk | 0.33% | 0.21%0 | 0.21%– | 0.21%– | 0.21%– | 0.21%– |
| Category Chat | 0.09% | 0.06%0 | 0.06%– | 0.06%– | 0.06%– | 0.06%– |
| Category Support | 0.07% | 0.04%0 | 0.04%– | 0.04%– | 0.04%– | 0.04%– |
| Category Store Management | 0.01% | 0.01%– | 0.01%– | 0.01%– | 0.01%– | 0.01%– |
Key Insights:
- Gladly: AI Customer Support's biggest share gain is in Customer Support — expanded from 0.2% to 0.5% over the charted period.
- Across the 5 plotted groups, Gladly: AI Customer Support expanded share in 4 and contracted in 0.
Top Categories Gladly: Ai Customer Support Ranks In on Shopify
- Keyword Response templates — Holds 0 market share in this Shopify keyword — a steady footprint for Gladly: AI Customer Support.
- Keyword Voice support — Holds 0 market share in this Shopify keyword — a steady footprint for Gladly: AI Customer Support.
- Keyword customer support — Holds 0 market share in this Shopify keyword — a steady footprint for Gladly: AI Customer Support.
- Category Helpdesk — Holds 0 market share in this Shopify category — a steady footprint for Gladly: AI Customer Support.
- Category Support — Holds 0 market share in this Shopify category — a steady footprint for Gladly: AI Customer Support.
Gladly: Ai Customer Support on Shopify — Market Share FAQs
1. Where does Gladly: AI Customer Support have the most market share on Shopify?
Gladly: AI Customer Support captures the largest share of installs in Response templates — 0 of the group's tracked install base, followed by 0 in Voice support and 0 in customer support. Sort the table by Share to see the full ordered list.
2. Which Shopify categories is Gladly: AI Customer Support gaining or losing share in?
Gladly: AI Customer Support's share movement is mixed this month — gaining in some groups, holding or slipping in others. Use the "Market Share Changes" sub-tab to find both the climbers and the decliners ordered by movement size.
3. How is Gladly: AI Customer Support's Shopify market share calculated?
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
4. In how many Shopify groups does Gladly: AI Customer Support hold market share?
Gladly: AI Customer Support appears in 13 Shopify App Store groups in total — categories, keywords, and collections combined. The table above lists the top 10 where it captures the largest share; paginate or sort by Change to see the rest.
5. How often does Gladly: AI Customer Support's Shopify market share update?
Share figures are recomputed weekly from the latest review data. Significant share changes typically take 2–4 weeks to manifest because the underlying review base moves slowly; switch the chart's granularity to Weekly to spot inflection points within the noise.
