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Gladly: AI Customer Support icon

Gladly: Ai Customer Support Shopify App – Rankings & Position History

(Updated October 2026) Track every Shopify App Store group where Gladly: AI Customer Support ranks — categories, keywords, and collections combined — with current position, status, and 30-day change. Personalized 24/7 support across email, live chat, and more..

29 reviews · 4.62★. Ranks #7 in customer support. Canada drives the largest install share.

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Gladly: Ai Customer Support — Full Rankings Across Shopify App Store Groups

All categories, keywords, and collections where Gladly: AI Customer Support ranks on the Shopify App Store, with current position, status (Leader / Climbing / Declining / Stable), and 30-day change — filterable by date range and sortable by rank or rank change.

Date Range
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To
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Ranking is as ofToday.Change is betweenSep 17andToday
Category/KeywordPositionStatusAvg PositionBest Position
Collection
2–
Stable2.02
Keyword customer support
34
Climbing5.02
Collection Apps that enhance your custom storefront
195
Climbing20.018
Keyword Response templates
214
Climbing25.820
Keyword Voice support
215
Climbing25.021
Keyword Rule-based triggers
237
Climbing28.820
Keyword Unified inbox
241
Climbing28.321
Keyword AI summaries
268
Climbing31.322
Keyword Escalation
285
Climbing32.323
Keyword AI responses
305
Climbing35.325

Showing 1-10 out of 34

Key Insights:

  • Over the past 30 days, 9 climbed in rank — net upward momentum across the rendered groups.
  • Gladly: AI Customer Support's biggest rank gain this month is in AI summaries — up 8 positions to #26.
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Gladly: Ai Customer Support — Ranking Position Trend Across Top Groups

Monthly ranking trajectory for Gladly: AI Customer Support across its top 4 Shopify App Store groups over the past year — pick any categories or keywords, change the date range, or switch to Ranking Changes for per-interval movement.

Date Range
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Category/Keyword
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Charts Data
Monthly ranking position for Gladly: AI Customer Support across its top 4 categories and keywords on Shopify over the latest 6 months.
Category / KeywordMay 2026Jun 2026Jul 2026Aug 2026Sep 2026Oct 2026
Keyword Customer Support#5#32#21#64#24#75
Keyword Voice Support#16#142#151#2611#215#276
Keyword Response Templates#12#102#144#3218#2012#288
Category Custom-Storefront-Apps——————

Key Insights:

  • Across the 4 plotted groups, Gladly: AI Customer Support improved its rank in 0 and declined in 3.
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Data issue or feedback? Reach out to us at [email protected].

Gladly: Ai Customer Support — Where It Ranks Across the Shopify App Store

Gladly: AI Customer Support appears across many Shopify App Store categories, keywords, and collections — a broad cross-category footprint that signals the app addresses problems shared by merchants across multiple verticals. Over the past 30 days, Gladly: AI Customer Support climbed 8 positions in AI summaries — its strongest mover this month.

Gladly: AI Customer Support's 8-position climb in AI summaries alongside gains in 8 additional groups is the kind of multi-group lift that usually reflects feature investments translating across verticals rather than a single isolated win.

Gladly: Ai Customer Support — Long-Term Ranking Trajectory Across Top Groups

Across the top 4 groups plotted on this chart, Gladly: AI Customer Support declined in 3 and improved in 0 — net downward pressure that often shows up before broader category-level moves. Its sharpest decline is in Response Templates — slipping from #12 to #28 over the charted window.

With 0 groups climbing and 3 slipping for Gladly: AI Customer Support, the per-group trajectory matters more than the aggregate — the picture in any single target category is the actionable read.

Top Categories Gladly: Ai Customer Support Ranks In on Shopify

  1. Keyword customer support — Currently #3 in this keyword (climbed 4 positions this month).
  2. Collection Apps that enhance your custom storefront — Currently #19 in this collection (climbed 5 positions this month).
  3. Keyword Response templates — Currently #21 in this keyword (climbed 4 positions this month).
  4. Keyword Voice support — Currently #21 in this keyword (climbed 5 positions this month).

Gladly: Ai Customer Support on Shopify — Rankings FAQs

1. Which Shopify categories does Gladly: AI Customer Support appear in?

Gladly: AI Customer Support appears in 34 Shopify App Store groups in total — categories, keywords, and collections combined. The table above shows the top 10 where it currently ranks best; paginate or sort by Rank Change to see the rest.

2. Which Shopify categories is Gladly: AI Customer Support climbing in?

Gladly: AI Customer Support has shown the strongest ranking momentum in AI summaries, climbing 8 positions over the past 30 days. Sort the Rankings table by Rank Change to see the full set of climbers.

3. How often do Gladly: AI Customer Support's Shopify rankings update?

Gladly: AI Customer Support's rankings are crawled weekly. The current trajectory shows net upward movement across multiple Shopify groups — significant rank changes typically take 2–4 weeks to manifest.

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