Apps tracked
Category leader
Chatty AI Chatbot & Live ChatTop region
Top Response Templates Shopify Apps Ranked Today
Top 10 response templates Shopify apps ranked by current App Store position, with market share and review counts. Updated weekly.
| App | Rank | Market share | Reviews |
|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 1 | 52.92%52.92 | 1,89930 |
 Commslayer: AI Helpdesk & Chat | 2– | 10.32%10.24 | 2407 |
 Redo | 3– | 27.47%14.14 | 83948 |
 Zipchat AI Chatbot & Live Chat | 43 | 3.55%20.47 | 2119 |
 Gorgias: AI, Helpdesk & Chat | 51 | 2.58%2.93 | 7062 |
 BotSpace: AI Chat & Helpdesk | 61 | 0.80%0.02 | 896 |
 Tidio: AI Chatbot & Live Chat | 71 | 1.97%2.93 | 1,36415 |
 QuickCEP: AI Support Agent | 8– | 0.01%0.00 | 56– |
 DC: WhatsApp Marketing + API | 91 | 0.10%0.00 | 225– |
 Chatway Live Chat & AI Chatbot | 105 | 0.10%2.02 | 2862 |
Key Insights:
- Chatty AI Chatbot & Live Chat commands 52.9% market share, 42.6pp ahead of Commslayer: AI Helpdesk & Chat — a concentrated response templates category.
- In the last 30 days, 2 apps climbed and 4 dropped in ranking among the top 10 tracked response templates apps.
- Redo added the most new reviews this month (+48) — strong adoption momentum.
Live Ranking and Market Share Trends for Response Templates Shopify Apps
Monthly ranking and market share trends for the top 5 response templates Shopify apps over the past year — see how each app's App Store position and market share have shifted month by month.
Charts Data
| App | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 | Nov 2026 |
|---|---|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | — | — | — | — | #1– | #1– |
| Commslayer: AI Helpdesk & Chat | #11 | #21 | #2– | #2– | #31 | #21 |
| Redo | #21 | #11 | #1– | #32 | #21 | #31 |
| Zipchat AI Chatbot & Live Chat | #5– | #32 | #3– | #12 | #43 | #4– |
| Gorgias: AI, Helpdesk & Chat | #4– | #4– | #4– | #4– | #51 | #5– |
Key Insights:
- Chatty AI Chatbot & Live Chat's ranking held steady from #1 to #1 over the charted period.
- 1 of 5 top response templates apps improved their position; 1 declined — a stable market.
- Chatty AI Chatbot & Live Chat's market share is 52.9% — gaining +5.9pp since the start of the chart.
Response Templates Shopify Apps — Market Share by Country
Top 5 countries driving installs for response templates Shopify apps, with current market share and 30-day change versus the previous month.
| Country | Market share | Change |
|---|---|---|
 United States | 47.3% | 8.19 |
 United Kingdom | 7.3% | 1.73 |
 Australia | 6.3% | 2.28 |
 Canada | 3.9% | 1.00 |
 Germany | 3.3% | 1.99 |
Key Insights:
- United States accounts for 47.3% of response templates app installs — the single largest market.
- Top 3 markets (United States, United Kingdom, Australia) collectively cover 60.9% of all tracked response templates installs — highly concentrated demand.
- Australia is the fastest-growing market this month (+2.3pp) — emerging demand worth watching.
Fastest to 1,000 Reviews — Response Templates Shopify Apps
Race-style view of how the top 5 response templates Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis.
Charts Data
| App | Months to Reach 1,000 Reviews | Current Review Count |
|---|---|---|
| Chatty AI Chatbot & Live Chat | 33 | 1,880 |
| Redo | Not yet reached | 805 |
| Gorgias: AI, Helpdesk & Chat | Not yet reached | 704 |
| Commslayer: AI Helpdesk & Chat | Not yet reached | 234 |
| Zipchat AI Chatbot & Live Chat | Not yet reached | 207 |
Key Insights:
- Chatty AI Chatbot & Live Chat reached 1,000 reviews fastest — in 33 months since launch.
- 4 of the top 5 response templates apps haven't yet crossed 1,000 reviews — Redo is closest at 805 cumulative.
Top Response Templates Shopify Apps Ranked by Position
Chatty AI Chatbot & Live Chat dominates response templates with 52.9% market share — a clear category leader Shopify merchants gravitate to first, 42.6pp ahead of Commslayer: AI Helpdesk & Chat (10.3%). Redo sits at #3 with 27.5% share, rounding out the top tier. Together, the top 3 apps absorb 90.7% of all response templates installs — a highly concentrated landscape with limited room for new entrants. BotSpace: AI Chat & Helpdesk is the standout mover this month, climbing 1 position — a momentum signal worth tracking.
Chatty AI Chatbot & Live Chat's 52.9% lead has held stably this month, with the top 3 apps capturing 90.7% of all response templates installs. Commslayer: AI Helpdesk & Chat (10.3%) is the natural alternative when store fit or pricing rules out Chatty AI Chatbot & Live Chat.
Live Ranking and Market Share Trends Across Response Templates Shopify Apps
Chatty AI Chatbot & Live Chat held #1 steadily from Oct 2026 to Nov 2026 — an entrenched leader in response templates that challengers haven't displaced. Among the top 5 plotted response templates apps, 1 improved and 1 declined — rankings reshuffled without a single category-wide direction. Chatty AI Chatbot & Live Chat's share expanded +5.9pp from 47.0% (Oct 2026) to 52.9% (Nov 2026) — a sustained widening of the gap against other response templates apps over this window.
Stable rankings across the top 5 plotted response templates apps mean merchants have largely settled on their preferences — challengers below the top 5 face an uphill path to break in.
Review Growth Velocity in Response Templates — Which Apps Grew Fastest
Chatty AI Chatbot & Live Chat is the only app in this set to have crossed 1,000 reviews, reaching the milestone in 33 months since launch. The remaining 4 response templates apps tracked here are still building toward 1,000 — current cumulative review counts give the clearest picture of where each one stands today.
4 apps on this chart haven't yet crossed 1,000 reviews: Redo at 805, Gorgias: AI, Helpdesk & Chat at 704, Commslayer: AI Helpdesk & Chat at 234, Zipchat AI Chatbot & Live Chat at 207 cumulative reviews. Redo is closest to the milestone — its current count puts it roughly 81% of the way to 1,000.
Chatty AI Chatbot & Live Chat is the only app in this set to have crossed 1,000 reviews so far — a useful signal for merchants that one app has already proved sustained adoption while the others remain in the "promising but unproven" tier of the response templates category.
Top 5 Apps in Response Templates
- Chatty AI Chatbot & Live Chat — Category leader for response templates with 52.9% market share and 4.9★.
- Commslayer: AI Helpdesk & Chat — Ranks #2 for response templates with 10.3% market share and 4.9★.
- Redo — Ranks #3 for response templates with 27.5% market share and 4.9★.
- Zipchat AI Chatbot & Live Chat — Currently ranked #4 with 3.5% market share and 4.9★.
- Gorgias: AI, Helpdesk & Chat — Currently ranked #5 with 2.6% market share and 4.3★.
Response Templates Shopify Apps — Frequently Asked Questions
1. What is the best response templates app on Shopify?
Chatty AI Chatbot & Live Chat is the leading response templates app on Shopify, holding 52.9% of category market share with 1,899 reviews — a clear default for most merchants.
2. Which response templates app has the highest market share on Shopify?
Chatty AI Chatbot & Live Chat holds the highest market share among response templates apps at 52.9% (+52.92pp vs 30 days ago). Market share here is estimated from each app's recent review velocity, with rank-weighted adjustment because positions in keyword search drive most installs.
3. How many response templates apps are tracked on Shopify?
ShopDigest tracks 96 response templates apps on the Shopify App Store. Rankings, market share, geography, and review data refresh weekly.
4. Which response templates app is growing the fastest on Shopify?
BotSpace: AI Chat & Helpdesk has shown the strongest ranking momentum, climbing 1 position over the past 30 days. Use the Rankings tab to see full month-over-month trajectories.
5. Where are response templates apps most popular on Shopify?
United States has the highest concentration of response templates app installs at 47.3%, followed by United Kingdom at 7.3%. The Geography tab shows the full country-by-country breakdown.
6. How is market share calculated for response templates on Shopify keyword pages?
For keyword pages, market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. This reflects the reality that Shopify keyword search traffic concentrates heavily at the top of results.
7. Which response templates app reached 1,000 reviews fastest on Shopify?
Chatty AI Chatbot & Live Chat hit 1,000 reviews in 33 months since launch — the fastest review ramp among tracked response templates Shopify apps. See the Review Champions chart above for the full race.
